My 11 year old daughter and her 11 yo and 10 yo friend went into the Westfield store on 28 March 2021 at about 2pm and the 10 yo mistakenly handed over two ten dollar notes when she should have handed over one. Instead of receiving $15 change, the store assistant handed her back $5 and pocketed the extra $10. That is a dishonesty offence. Why you would take money off a 10 yo is beyond me. The store should take this salesperson to task. The girls realised their mistake when they left the store but felt too intimidated to approach the two 20 something yo salepeople who were laughing and pointing at them from behind the counter. Very poor service. Do something Jay Jays.

The service and staff were horrendous. Filthy changing rooms, no help AT ALL. Save your money, go somewhere elsewhere. I expected better from you Jay Jays.

Abby was amazing!! She helped me find the perfect pair of jeans. Staff here have helped me find my size even if its out the back. Great store

Horrible service. Didn’t help me find a product when I asked, but pointed vaguely into the distance. Do not buy from Jay Jays.

A super helpful girl this morning Lauren. Helped my teen with sizes and just chatty and friendly. Well done …

I love your store.Girls are always friendly.Keep up the good work.Carry On!

Great service, I exchanged t-shirts with not a issue at all.

Lots of options of clothes such as jeans

Today 1pm service was perfect. Thankyou

Lovely collections. Friendly staffs

Great place. Friendly people

Good collection

Busy