I needed some help to find the right size of jeans for my husband yesterday, so when the manager asked 'do you need some help?' I said 'yes' and told him what i was looking for. Instead he arrogantly pointed out that all the sizes are indicated on the side which I was well aware of and was doing for 5 minutes. However I was clearly struggling taking the jeans out due to how they were laid out. I guess he was more interested in folding clothes than helping out customers. I'm a regular shopper at Jay jays and I was just appalled by the treatment of a manager!

There is not enough positive things that I can say about Alyssa. I went to Jay Jays for shorts today and she was so incredibly helpful and just a lovely and kind person altogether. She greeted me at the door, took all my clothes off me to start a change room, kept checking in with me for sizes and if they was anything else she could get me. She had the most welcoming of smiles I’ve ever received from a retail store. Cannot speak highly enough of her, thank you Alyssa :)

Didn’t get anything this time but will probably come back again! The girl who assisted me (forgot to get her name she had pink hair ) she helped me a lot when trying out different types of pants! She was super patient and helped me out with the styles and sizes! She was so kind too when I didn’t find what I wanted today! ❤️ First time here and it was a pleasant experience! 10/10

Elena and Beck were the loveliest people. They helped us with such a positive attitude and exceeded our customer experience expectations. They called other stores for us when we couldn't find the sizes we need, they helped us try to save as much money as we could with the stores discounts and grabbed clothes for us when we tried them on. Overwhelmingly positive. Thank you.

Had a mixed experience at Jay Jays in Melbourne Central. The staff was friendly and well-informed about their products, but I ended up overcharged for pants. The added discounts at the counter masked the issue initially, but double-check your receipt—the listed prices on the shelves didn't match the final total.

Awesome customer service. Thank you to the very busy staff today on the public holiday. To their credit the store was tidy and well recovered. And we were offered service to find the right size tshirt. Very impressive in these n times where customer service is hard to come by!!!

Popped in here today unexpectedly when I saw all of the hoodies and track pants which I need while it’s still cold. I received the best customer service from Thalia! So friendly and helpful that I just had to leave a review. Thanks again for being a champ …

Very very kind staff, helped me when I needed it and they weren't overbearing and annoying like other staff at clothes stores are. They had a really big range of clothing that I haven't seen at other Jay jays stores and all together it was a good experience.

Alyssa (I hope this is how you spell your name) was so so helpful to me and honestly just the cutest person. Did my first trade with her (don’t worry bestie, it’s on my keychain) and I’ve never felt more comfortable and humanised in my

Clothes were okay but customer service was AMAZING. I was helped by Talia and they were wonderful and picked me out a bunch of clothes I really really liked. Talia was very kind to me and I left in a better mood than I come in with.

Had such a lovely interaction at this store, didnt catch the employees name but she had dark hair and served me at approx 1:30 on the 27th of July. She was so helpful with her recommendations and positive attitude!

They had a decent range of sizes, but not only that, their customer service was absolutely fantastic. The staff were nice, chatty, and always super willing to help out. I loved the entire shopping experience

Great selection of clothing styles and availability of sizes. Friendly customer service from staff who were helpful with retrieving the needed size from those neat piles and nice conversation thereafter.

Very attentive staff willing to help you find what you want and in your size. The store is a little crowded and it is easy to make a mess in finding what you want, however it does allow for more stock.

Jay Jay's is a great store for wardrobe essentials. Great for jeans, denim jackets, plain t-shirts etc. Reasonably priced too and often have good sales.

This Place. My god... You can find any piece of clothing with watermelons on it... Or flamingoes or pineapples or avocados. What more could you want?

I had the best experience with one of the staff here who went above and beyond with her customer service! thanks for making my day lovely <3

Visited the store today, and scored a really great deal. They had fantastic customer service, and the staff were really friendly.

They had great deals on today and I’m very happy with my purchase. Staff are always so helpful, polite and professional thanks!

Thank you to Eleina for helping us.Her advice was great and quick, and we quickly found what we wanted.

alyssa was so lovely to my friend and i and helped explain the deals very well. will be back :)

Tia was really nice and helpful. Thanks Will be back for sure ❤️ …

Ryan was amazing. Very polite and helpful.your shirts are sweet too

So much licenced merch, it's so tempting not to go all out weeb.

Can't stop spending money here, half my wardrobe is Jay Jay s

got already marked down jeans @$20 for $15 and love em!!

The staffs are the reason I visit there time and again♥️

Not for me but my girl does find some nice clothes

Great friendly service just loving going in there

Nice dude on Black Friday, think the name was Kin

Good clothing store for younger people Good range

Great variety and ideal for youth clothing.

Three pears of jeans online thank you JJS

American Horror Story s3 was filmed here

Kia is my dude, big ups from Canada

Allways fun stuff at a good price

It's really good and nice people

Great service great selection

Great collection of clothing

They sell comfy pants

Its not here anymore

Good place to shop

They have $5 sale

Cheap good stuff

Must go

Great!

Good

Ok