Nathan and his team did an oil change and didn't secure the oil plug correctly, causing the engine to seize after 600 miles. When I explained the situation, they took no responsibility and referred me to a 1-800 number. Waste of time and money. This is a picture of what we found when we took it to the shop and lifted it up.

Most expensive oil change ever! They tried to add on a tire rotation without asking me. Luckily I caught it and told them I did not need a tire rotation. I still ended up with $175 bill. I was happy to find a place so close to my work, but I will NEVER return.

We were visiting our twin grandsons in the NICU at Vanderbilt, when our Charger starting leaking a significant amount of oil. We came to this Jiffy Lube to ask if he minded checking it out. He fixed it and topped us off with oil and told us

Convenient service for an oil change and wiper blade replacement. There were 3 cars in front of me. So I had to wait about 20 minutes, which wasn't bad for a peak hour on a Monday. Once they got to me I was in and out of there in less than

I normally wouldn’t wait this late to post a review but I was thinking about my experiences at different car maintenance centers and thought about an experience I had here. Well actually two. I had just bought a car and came in for an oil

Still being newer to town I was unsure of where to go, but this location was conveniently close to my office! I called ahead to see their availability, and while they don't schedule appointments they were able to tell me the best times to

Quick, efficient and professional. Standard upscale tactics for wipers and such but nothing out of the ordinary and wasn’t pushy. Did want to let me know coolant was low, had them do it because I was in a hurry but wish there was a way or

Came by for a simple oil change and they let some rude dude completely cut me off in line and zoom ahead of me. I was pretty irritated because I hadn't been here before and was trying to figure out which lane they wanted me to go in.

Came in today around 2:30 to get a headlight replaced. I was in and out in 10 minutes, and the price was reasonable. The staff was friendly and quick. They didn’t treat me like they were annoyed I came in. Definitely a good place to.

I came in for an oil change and I knew I needed new brakes. I was greeted upon arrival with smiling and eager faces. Nathan did his due diligence and walked me though every process and charge with the utmost professionalism. I felt

Well, I see that many reviewers had similar experiences, so I am gonna have fun with this! Well the service sucked; dude had a jerk look on his face and the oil change took 30 seconds lol! I guess he had a hot date with his shadow;

Daniel at the Jiffy Lube at Elliston Place is wonderful. He took care of a special situation and service that I needed and went out of his way to make sure I was happy. Highly recommend. Good people like him deserve your business.

We go to the Jiffy Lube on Elliston Place and the guys that work there are always so nice, polite and professional. I feel like they’re looking out for me too. And best of all, I’m almost always in and out in 15-20 minutes.

What a helpful crew at this Jiffy Lube. They helped us to isolate a leak and helped us with locating a shop that could do further work which was a blessing as we are from out of state. Truly kind and professional staff!

They were very courteous. It wasn't as expensive as I had anticipated. 3 stars because they didn't top off or check the fluid levels. They did, however, clean all the windows and windshields and pressure check tires.

Great service, very friendly, in and out in 20 min for oil change, tire rotation, and new filter. They even showed me the air filter that needed replacement and the new one they installed. Great service!

This was my first time getting an oil change at Jiffy Lube. Everyone was friendly and accommodating. I felt welcomed and comfortable. I will definitely continue to have my car serviced at that location.

I don’t live in the neighborhood anymore but still go out of my way to come to this location! All the workers from the garage to the front desk are so incredibly kind! Super hard-working and speedy too!

All my fluids were checked and topped off. And because I was only 700 miles out from my last visit my service was free!!! The staff at this location near Vanderbilt just off West End are great!!

Long Bad Review Alert! Location skipped out on legit all the additional services that were suppose to come with an oil change. The only reason I found out is because I went to use my

The staff at this location were friendly, attentive and were extremely helpful in assisting me with deciding what NEEDED to be done on this visit and what could wait until next time!

Hubbie got an oil change, new air filter,and headlights cleaned..wasn't busy for a Saturday morning. The gentleman on the inside very nice, talkative, and helpful..even gave him a

I always go to Jiffy Lube on West End for my oil changes and they are friendly, very quick and never try to push services that are not needed ( as a female, that’s important) !!

Gotta give a shout out to the guys working here. Picked up multiple pieces of metal in 2 tires and Nathan and crew got me back on the road asap. Awesome service. TY guys! …

Very good staff for a speedy oil change. In and out, no problems. Typical upsale try, but you get that at every oil change place (corporate probably makes them do it).

Service was really fast and everyone was really friendly! They didn’t try to sell me extra stuff/services that I didn’t need. They also offer a student discount.

The guys did a great job of getting me in and out. They even realized my a/c filter hadn't been changed since I bought my car in 2017- it was in terrible shape.

Stopped by on my lunch break fastest oil change ever staff was very friendly. Great service will be going there from now on. (Elliston Place)

Came on my lunch break for an oil change. Staff was very friendly and got my taken care of in less than 20 minutes. Great customer service.

they were very kind to me and helpful! even noticed my wipers were worn out which I had forgotten about and replaced them at a good price!

10/10 I’ve gone to this location for 7 years and they treat you so well - never a hassle. Keeps me maintained and on the road. Thank you!

Nathan and his team were knowledgeable, efficient and a pleasure to spend 12 minutes with…yes, that’s how quick they got me in and out!

The team was friendly and courteous. I learned about services that Jiffy Lube offers that I wasn't aware of. The oil change was quick.

Quickest oil change ever! No wait, took maybe 20 min--they even gave me a discount for being a Vanderbilt student. Highly recommend!!

This place provides the Best Service! They completely serviced my van. They even helped to clean out my van. Thank you aooo much !

Quickest oil change I've had in years and there were several cars ahead of me! The people were nice, responsive and professional!

Mr. Nathaniel is honest and trust worthy. This location wants and values your business. They are not out to just take your money.

The service was good but I remember when all fluids were checked and windows were cleaned. Was it that long ago?

I really appreciated how fast they changed the oil in my car. Great customer service. Manager was very nice.

Really fast service from a friendly and attentive staff. It was a great experience and I’ll be returning

Nathan runs a great shop on Elliston in Nashville. I recommend him and his crew.

highly satisfied. customer service was excellent and the boss was very helpful!

Very fast service. Finished oil change in less than 15 mins. Highly recommend.

They were great. Sold me brakes and an oil change. I like this location a lot

Excellent service. Great management and staff. Knowledgeable and efficient.

I was able to get in and out in a very timely manner. GREAT SERVICE!!

They were very attentive and service was fast. Highly recommend!!!

Very fast for service time . No need to wait . Thank you.

Always great service with Tim and Nate in charge!!

Great service and got in and out in 20 minutes.