I used John Howe Solicitors to serve a section 21 earlier this year. (Something I could have done myself for free, but wanted to be done right so paid hundreds to have it done properly). The initial meeting was fine and I paid up front. A few days after the date for the Section 21 to be served had passed, I called up for confirmation that it had been sent as I was told I would receive a copy of the document on the day it was sent. It took 17 days for me to receive this confirmation (fine, was a busy time for solicitors. Wasn’t that worried). I waited the 2 months for the Section 21 to expire and almost 2 weeks before expiry my tenant confirmed they would not be leaving. I emailed Jenna to ask for prices for her to carry out court proceedings and asked to arrange escalation for the day the Section 21 expired. No response. Over the next few weeks I emailed and called the office to no avail. Receptionists said they’d leave a message but Jenna never called or emailed back. 5 days after the court proceedings should have been submitted (3 weeks after my first contact to request escalation), I gave up and contacted a different solicitor to pick up my case. Only to be told by the new solicitor that the served Section 21 wasn’t even legal!! This was a very upsetting time for me and I was heartbroken that I’d wasted hundreds of pounds, but more importantly months of waiting that I would now have to do all over again. I called Jenna again, again receptionist failed to put me through. I explained the situation to the receptionist and that I was not happy and she put me on hold, spoke to Jenna and said I would receive a call back by the end of the day. I did not. The following morning I called again and begged for a call back. Jenna FINALLY called me back, and confirmed the Section 21 was incorrectly served. At this point I was heartbroken and did not want to speak to or deal with this solicitor ever again. Jenna giggled about the mix up and apologised. I got a refund and we parted ways. My new solicitor was FANTASTIC! Communicated with me every step of the way and served the section 21 correctly. Actually earning every penny I gave them! I totally understand solicitors are human and mistakes can be made, I can be empathetic with that, but the lack of communication and customer service was disgusting, disheartening and shameful. Will never use or recommend this solicitor to anyone.

Excellent! Just don't mess around and go straight to Jon. He's very good, he doesn't mess around, he is very candid and to the point. He very quickly and economically price for initial 2nd opinion. He gave us his view based on our evidence on a boundary dispute raised by our neighbours. It was also a very personal service with us being invited into the office to talk through things face to face. He was also very understanding with our situation and explained what strategy we should pursue, and where we should look for more information to support our defence. He was happy for us to provide the details of his advice to our insurers as a second opinion. He also advised to continue with Lei which would ensure we are funded, and opposed to hiring him for now, bit would be available if we wanted to pursue anything privately. This all shows be is an honest and trustworthy solicitor there yo represent his clients best interests and up the fullest. We would be happy to reccomend and would definitely consider using going forward if we need to call on him going forward which we well might.

I bought my first home with the help of Jenna at John Howe & Co and I couldn’t of been luckier to have such a professional and supportive solicitor ! She was very patient , quick to respond and quick to move things along to the next stage of the sale for me . She kept me in the loop throughout the sale right up to completion and would email/ phone me with updates (not just wait for me to contact her to move along to the next step) . Over all I have had a very positive experience with everyone who helped me at John Howe & co including Bob and John who were also friendly and a great help. I would highly recommend them to anyone who wants a quick stress free experience and to be able to talk to down to earth people who know their stuff!

We recently dealt with Jeremy at John Howe & Co, and he was a refreshing change after dealing with another solicitors in Leeds. Jeremy has been reliable, laid back, knowledgeable, gave the perfect level of advice and reassurance, charged reasonable amount (and more importantly, doesn't charge for work he hasn't done unlike some solicitors). A fair price for a great service. What stood out for us that when he made a promise to look into something for us after the appointment - he did, and he did so promptly. I would highly recommend John Howe & Co, and after using three different solicitors in the past year in Leeds, we wouldn't go anywhere else now. Big thanks to Jeremy

I have used John Howe & Co for the last 10 years. Most recently to complete on the purchase of a house. They kept me informed every step of the way, my house purchase involved the P/X of our existing property with the builders of our new house, at first my wife and i were concerned we had a lot of different parties to keep in the loop, we need not worry , Jeremy and his team did all this for us to make the process very smooth, in fact we moved in 2 weeks ahead of our original estimate. I have recommended John Howe & Co to 4 or 5 friends and colleagues who have all used them and all enjoyed a smooth transaction.

I was buying a property which change to a nightmare. On the day of completion after getting the funds released which was a re mortgage on my property. Got told everything was good to go, but then the Solictor decided to do some final check which show the seller was fit to sell due to his health. Why not do all the checks before asking for the funds . He changed me over £900 plus left me with a mortgage. And no property. Which I asked the ? They said you independently got the funds.

I have been a client of John Howe for over twenty years, and the nature of my business means I call on his companies services on a regular basis. Mr Howe has always been a true professional in every case we have given him, and always goes the extra mile to help you get a deal over the line. Whether it be a straight forward house purchase, or more complicated litigation, I would recommend his services.

We have used John Howe & Co for both our own house move plus the sale of my late Mother's flat. The latter has been rather a trial for various reasons but Bob Howe has been brilliant. Very responsive to emails and calls and very patient with a variety of issues that cropped up. The fees were also very reasonable. We would definitely recommend this company, cannot find fault at all.

I would just like to thank you Jeremy, and your team at John Howe & co, for all your support and guidance in my legal matters. I cannot thank you enough for making yourself available out of hours when I needed you. I wouldn't hesitate in recommending you personally and your firm to help any of my friends in the future.. amazing (mark)

I engaged John recently over a family matter and would thoroughly recommend his first class service. I was put in touch by a friend and found John and his team to be approachable and attentive, while providing professional, honest, no-nonsense, common sense, legally sound advice throughout, all for a reasonable fee.

Recently used Jeremy Atkinson to negotiate a messy divorce settlement and handle the house sale. He guided me through the whole process with useful practical advice and extreme professionalism. The deal was sorted much quicker than I ever expected and I didn't end up with a big bill either. Thanks for your help.

I have had dealt with Jeremy on and off for a few years now with regards to a child custody case. He has been nothing but outstanding, very knowledgeable and understanding. Thank you for everything you have done.

Complete and utter rubbish Unresponsive .ignorant and arrogant Would never ever use again or advise anyone to use unless you want no customer relation whatso ever Complete rubbish start to finish and well rid

I've used John and his team for over 20 years on various business and personnel issues. He always gives great advice at reasonable prices. Id highly recommend him. Thanks John!

It was tight and eeeky, but Jenna and the team got our house move over the line with time to spare. A perfect blend of professionalism and friendliness. Thank you …

Have used Paul on numerous occasions over the years, house purchases and my mums estate, amazing service and a lovely company to deal with, would highly recommend …

Very easy to deal with them, called to get a quote for some advise and they were competitively priced, I was able to book an appointment very quickly. Would use again.

I deal with John Howe & Co on a daily basis being a financial adviser, I have dealings with Jenna and Bob both are very responsive and knowledgeable.

John Howe should be proud to have a such a lovely daughter. She was very helpful today, at a stressful time for my Dad. Thank you for all your advice

Have used John Howe on several occasions now. Currently using them in the sale and purchase of two properties. They are the good guys! USE EM!

Very helpful and not out to make a quick quid was given detailed information in terms a layman can understand would highly recommend

John is the man. They are all lovely people, helpful and they really helped me out, cant recommend them enough.

Professional, friendly and cost effective, thoroughly recommend.

Excellent company, great work from John and the team

Down to earth, practical advice and approachable

Great family solicitors. Highly recommend.

Very, very unsatisfactory service

Excellent service. Very thorough

Very helpful and understanding.

Super fast and efficient