We were handled by a very rude and unprofessional woman who unfortunately took part in the service. Her customer service was next to none and she was very heartless, considering that she is ultimately representing John Nodes she should be ashamed of how she conducted herself towards us. I really hope that when she has a bereavement she is not treated in the same way. She was so ashamed that when we left John Nodes it was her colleague who ushered us out and apologised to us so thank you for the person who did that as for the other one, remember that you are dealing with grieving family and friends and if your not going to conduct yourself in a right manner then you shouldn't be working there at all!

I would certainly recommend John Nodes, I contacted them prior to my mums passing, as it was expected. I spoke with Maria, she explained the process and said that they could be contacted 24/7. Nina made all the funeral arrangements, including the flowers, music, the priest, the cremation, funeral cars and printing of the order of service and memorial cards. I spoke with her on a few occasions and she was very professional, caring, sympathetic and very easy to deal with. On the day Samantha was the lead, again she was very easy to deal with, very professional, caring and sympathetic. She reassured us as a family. It made what was a very difficult day a bit easier. I would definitely use them again.

My wife and I came to the UK to be with her brother during his last days alive. We used the Cricklewood John Nodes Funeral Service. We paid Maria several visits, and she was extremely patient despite our seemingly never-ending questions. I cannot speak highly enough of the level of service she provided to us. After my brother-in-law died, we phoned the John Nodes number very late at night, and they quickly brought up our file and arranged removal of his body. The cremation ceremony itself was very professional and smooth. Maria arranged everything, including a minister. Thank you Maria, for making a stressful process as pain free as possible.

I was at my lowest point 3 years ago when I lost my beloved youngest son. I thought I would use John Nodes Cricklewood as to where my mum & dad rested and go forth to burial! Well, it was an awful experience. Totally -and I will never forget it until my last breath. Lack of respect , expensive and blubbering talk about my son at the funeral and this was in Covid times.! So only family there. Detestable and unforgivable! And incredibly expensive in such a heartbreak of time. The 1 star is due to the fact that it is local. Nothing else in its favour!!!!!

I would like to say Thank you ever so much (John Node's Cricklewood) for the service you provided whilst looking after our mum. From the very first call to the service you provided on the day of mum's funeral to even afterwards. Very friendly, polite efficient and overall a pleasure to of had you to look after our mum. You honestly made it a beautiful service with all your help. From all of us all once again Thank you Maria and Nina for your 5 star and beyond service.

When you are at your lowest point you are so grateful for anything and everything that can help. In loosing my dearest Zorica I have found John Nodes Funeral Service to be honest, reliable and compassionate with my pain and suffering. They have helped so much to make the funeral of my dearest memorable and dignified event down to the minute details, and I have only utmost regards for their services.

I found the staff at the Cricklewood branch very friendly and helpful, and always ready with a cup of tea. If I just wanted to have a chat, I was always made to feel welcome, and the funeral was exactly what I wanted. I would highly recommend this branch, the staff there were professional, supportive and compassionate.

Thank you for your patience while we planned the service and the expertise of you and your team handling, preparing and transporting his body with care and respect. I am very pleased that I chose your funeral home as you took away a lot of my stress and anxiety, and all of our requests were carried out seamlessly.

I walked in not knowing what to expect or what to do, Samantha and team were able to put us as a family at ease, making each step clear and with the upmost compassion. I could not have asked for a better experience when venturing into the unknown.

John Nodes Funeral Service gave my family and I all the support all throughout for my brothers funeral we so needed during this difficult time Thankyou to Samantha&Nina and colleagues. Heidi Koller&family

Thank you to John Nodes of Cricklewood for your caring and professional service at a very difficult time.

Very kind helpful staff , made the whole process much easier for me

Excellence at every stage. Highly recommend