I am literally sitting outside of this place in complete disbelief at the absolute disrespect the owner of the business just gave me. The machines are constantly malfunctioning and on this evening one of the machines malfunctioned. With the dryers, normally you put in 5 or 6coins press the start button and it goes ahead and puts 40 - 48 minutes on your dryer. I put in my 6 coins and only showed that it applied 2 coins to the machine, giving me only 16 minutes. I tried to more coins just for good measure to double check and make sure that it wasn't just me that the machine was actually malfunctioning. I found the owner who is an older Asian woman, and ask for assistance since the machine wasn't working for me. I walked her over to the machine and put in another one of my quarters to show her that it wasn't working. She tries to press the button a couple of times and says finally yes it is not working in very broken English. I let her know that I at this point had put 7 coins into the machine and I would need my money back so that I can go ahead and move my clothes to another machine and get them to dry. She then hands me two quarters and walks away, as I'm in mid-sentence to telling her no I put in 7 quarters not 2. She turns around and proceeds to tell me that everybody comes in and tells her that that everybody here lies and that 99% of what everybody here tells her is nothing but lies and she can't believe what I'm telling her. She says that she'll have to check the security cameras. I told her to go ahead and do it as soon as possible so that way I may receive my money back. At this point it wasn't even about the 5 quarter difference, it was about the disrespect in the fact that I am a customer of yours and what the hell is 5 quarters to you when I have just put in almost 40 quarters into your machines at this point. When I told her that I needed her to go ahead and look at the cameras she then puts two more quarters into my hands and starts to run away as fast as you possibly can. At this point I continue to pursue her and tell her no I told you 7 quarters. Not 2, not 4, 7. She comes back and continues to tell me that I'm lying just as everyone else here lies and everyone else continues to lie and she can never believe what anybody says. I then asked her are you actually accusing me of lying over five quarters? She says no but everybody lies everybody lies to me. She then gave me two more quarters and pretty much ran out of sight. This is the most disrespectful display of relation between customer and business. I've worked in customer service for over ten years and completely baffled that someone would choose to outright call a customer a liar and lose their weekly business over 5 quarters. There are plenty of places to wash your clothes, don't bother the hassle with this one. Note: If you have the ability to, Gee's washateria on Kirkwood is cheaper, has bigger machines, and wayyy better customer service!!!!

Cheap & Simple. There are no cards to load cash on and the only option you have on the machines is the water temperature. No credit cards accepted here, but lots of machines starting at $1.25 for a double load, $2 for a triple load, $3.25 for a quad , and $4 for a Mega Load. There is one TV, some Arcade video games, and a vending machine. Air conditioner works great too! Open Monday-Saturday 10am to 9:30pm? They also do alterations and wash & fold service.

I dont know whats so special about this place. Its a nice place ill give it that, but I think its poor management. Everytime I go theres never any soap or paper towels in the restrooms, I mean when your dealing with dirty and filthy laundry you would want to wash your hands. sometimes the floor is all wet and the manager is not even in the building, she doesnt speak any english at all..

Theres nobody around to help you the coin machien just stop working on me wen i put the dollare in & theres nobody around to help you with a situation like this... Theres no workers around && its bad maintain water in the floor you could sleep theres no wet floor warning anywere & the restroom are dirty .. Dont like it here last time coming

Spacious and fairly clean neighborhood co-op w lots of washers and dryers. Wide aisles accommodate rolling carts and folding stations. Snack machines abound. Kids will sink their savings in gumball and shiny quarter machines. Great place to frequent when you are between-washers. Nice Hispanic music, caramba! Where are the papusas?

I had a rough first experience where I felt they were trying to overcharge me for washing a twin quilt. I came back to wash my own clothes and the woman here (different than the first) could not have been more lovely. She helped me figure out the best washers to use for my pile of clothes and was so sweet.

Not a bad place to wash your clothing.Prices are fair, run times are about 20 minutes a machine. Dryer works good. The washing machines could get my clothes a little cleaner to be honest. But it’s still better than most. Plus there is a ice cream shop next door that has tequila ice cream

I have several laundromats closer but I go further out because this place is always clean, organized, and very bright. Most of the machines work at any given time. I've never had a problem finding an available machine. They have 2 massage chairs, vending machines and free wifi.

So far no issues with machines but the lady who works there bumped into me with a cart. Yes I did have my AirPods in and maybe she said excuse me and didn’t hear her but doesn’t give her the option to bump into me with a cart and she didn’t even say sorry

They got to get the homeless people out of here so we can wash clothes with out being bother. What's crazy, it's the same mf all the time not washing but sitting at the table to were you can't use it to fold your clothes. Don't make sense.

BOY restroom smells disgusting I would know cause I had took my little boy since the girls rr was occupied that was then. Now I'm sitting in the rr without toilet paper trying to call them but the phone number has changed ... SMFH

Lady is incredibly rude that works in this place. Half the dryers don't get hot and if you ask for your quarters back the lady yells at you. Don't wash whites with bleach either, they turn yellow. Place is horrible.

It is a good place to wash clothes, everything is clean and the lady who works in the place is very kind to all the customers that we go to wash clothes and the owner is also very kind, he likes to talk to everyone

Spacious, clean and low priced double washers ($2.00). Dryers are .25 for almost 8 minutes and the folding tables are clean and there are plenty of chairs nearby whenever you need to sit down. Last wash is 8:45pm

I love this place. I travel out of my way just to wash my clothes here. They keep their machines clean and in working order. Everyone that works here is nice. I would defiantly recommend.

Horrible customer services. No people in the office to change your money all the time. The heat inside is terrible, so expensive and the Dry machines take a eternity.

The lady who works in the morning on Tuesday ( Deybi) keeps the place so clean and fresh is truly awesome She's very helpful and friendly too . Thank you …

4:30 ....pm no attendant on site washers not marked, not working no way to get your money back. Take your chances. Not even a phone number listed.....

The new owners have really made this place 10 X better than it use to be. New snack and drink machines, more tables to fold your clothes on.

No entres aquí en la lavandería porque cuando entras a la lavandería quiere secar algo a lavar algo se sale el agua de las máquinas

Unfortunately, "unattended" "all the times",expensive, A/C doesn't work properly, No hotwater,Dry machines take too long to dry.

This Laundromat is sooo clean. The prices are cheap and the machines are new. Will definitely come back. Best one yet!!!

It's pretty ok, I just wished that they didn't tape the power outlets closed so I could charge my phone as I wait.

New management has helped but a recent experience wasn't the best. Free WiFi is nice and most of the machines work

First time goer! Very clean place, lots of new updated machines, cheap and quiet....will definitely come again!

This is the worst laundry mat ever don't use their laundry carts because they will accuse you of stealing it

The owners or workers are friendly and always clean. And better still the machines are always clean. I like

ALWAYS busy but in and out in 1.5 hours at most. Love the cleanliness and the large capacity machines.

There’s no air conditioning in there. That have just some fans and that is not enough for the heat.

One of my favorite places to wash clothes. It's easy and reliable. The management is very nice

Clean and comfortable to use. Mexican ladies from the apartments are a bit territorial.

Anoying christian shows on tv. I wish this was a realigious free enviroment

They say they close at 10pm but won’t let you do a load after 8:30 …

Always busy but pretty clean and only 2 or 3 machines broken at any time.

Friendly staff and the wash with fold service is fast and affordable!

Away a fantastic experience with the employees! We love going there!

Everytime i come here is good, try to avoid the weekend is busy

I hope they'll create a fun-lodge in order for us not to bored

This establishment is very clean. And staff are very helpful.

Lugar con mucho espacio y ponen musica para que no te aburras

Great place to do laundry, time efficient and very clean.

Good machines. But the customer services is really bad.

Very clean, lots of machines and spotless environment.

I Love this Place, Very Clean, Great Customer Service.

Machines are often clean and the place is spacious.

Well kept machines Great lady works in office

Friendly staff and many available machines.

Close, freindly new managment/owner. Clean.

They have WiFi and AC so it's a win for me

Buena opción si no tienes donde lavar. :-)

Good place to go. Quite, clean, and safe.

The owner is so disrespectful and rude..

Nice and clean place, great new owners.

Good place opens early and closes late

Cleanest laundromat I've ever been to!

Ghetto as heck. Dryers don't heat up

Clean area, fast washers and dryers

…

Atención esmerada y buen servicio

Great prices convenient location

Muy amables, excelente servicio.

Go here every Sunday very clean

Always have hot water an clean

Laundry service is Great!!!

Good business help on site

muy limpias y funcionales

Laid back. Good people.

Clean washers & dryers

Very clean I like it.

Clean and nice people

Clean and inexpensive

Muy exelente servicio

Nice washing machine

Very clean place!!!

very nice and clean

Free soap right now

Limpio y agradable.

Clean but no wifi

Todo bien …

Joy 2 the World

Muy buen lugar

Good Service.

Loved it

Love it

good !

Bueno

Bien

Aca

Ok