Edited: The studio kindly left a reply appreciating my feedback, so I thought it fair to elaborate. Disclaimer: my email address is not the same as my membership-affiliated one, as I'd like to remain anonymous. Honestly, it's a gorgeous studio, absolutely a divine experience coming in. The neutral aesthetics and softer lighting make it feel truly decadent, a real treat of a workout space, and I'm very appreciative of the effort Kaya makes to maintain that ambiance, which I think is one of their strong selling points. The amenities and toilets are also wonderful at elevating the ritual of post-workout maintenance, facilities are of high quality and are extremely clean and well-kept. The instructors are very well-trained (I speak specifically for reformer Pilates, as that is my principle form of exercise at Kaya especially). Unlike many studios (I'm looking at you, KX, especially!) the teachers are extremely well-trained to emphasize good, safe form (spinal alignment, breathing pattern with exercise, pointers about common mistakes and how to remedy them, individual corrections are a star quality as well) and giving detailed instructions and options to level up/down, but they also bring an infectious enthusiasm, are humorous, charismatic and are really welcoming and joyful about embracing exercise to cultivate a sense of well being- this is a vibe I find is so important especially if you're just entering group classes and aren't feeling very comfortable or especially, intimidated. We've all chosen to take time out of our busy lives to enjoy together a workout that makes us feel stronger, fitter and more health and I am all for it. The front counter staff are also really bubbly and every interaction is so effortless and professional. Definitely not the kind of snooty, judgemental aura you might expect from a gym with this kind of marketing angle/demographic target. I'd say I was perhaps a bit strict on deducting two stars, because the above really were standouts for me, but the limit of a class a day and the $35 cancellation fee combined were a bit of a letdown. For the fee you pay, it's not unreasonable to expect the studio to uphold their 'unlimited classes' angle and literally, enable you to book as many classes as you want, especially if you're going to be fined for missing/being late/cancelling within three hours. I don't mind being fined what is basically the cost of a weekly core membership, so long as I really can do unlimited classes but if I can only do 7 classes maximum a week, especially one each day it's really at odds with my current fitness regime of doing the occasional double, especially when my work commitments mean certain days are an absolute impossibility. With the current limitations it would be more reasonable to have a penalty system more like Virgin Active, which puts a temporary freeze on your ability to book classes if you miss a couple within 7/10 days, but fining (though I appreciate the more optimal cancellation window) alongside the 1 class/day rule is a bit of a steep setup. I know you can try for a second class if you phone a half hour before and they have places available, but if it takes me around a half-hour to make it to the studio, change and be in class before the door shuts promptly at the designated start time, its not a risk financially and time-wise I'd take. Does the club have any plans in future with the expanded class places if more reformer classes are simultaneously available of removing the 1 class/day limit? If you're a fitness junkie this is the biggest detractor, from my standpoint. As well, at least in the CBD studio, there are limited barre and yin yoga classes and usually they book out very quickly. Sometimes I'd like to do reformer and wind down with yin, or do a barre+yin combination but with the current system it's impossible, as those classes are virtually booked out. Hopefully with the influx of Barre Body instructors (especially Amy, she is fantastic, hilarious and a brilliant motivator) we will have more barre classes.

Good decoration and classes, however had a really negative experience with one staff (not the instructor in my class), moody and interrupts customers rudely. Being really affected by her unprofessional attitude, I asked to speak in private out of respect, unfortunately received no basic empathy, not to mention an apology. I think places like this should know that people come to yoga/ meditations only half for physical health, but half for mental health or selfcare purpose. If you are not in your best mood and can’t even be patient (if not polite) with customers, you shouldn’t be working. Explaining a whole lot personal situation like “I shouldn’t even be working at this hour” is simply not professional. I went to Emporium club with the genuine plan to sign up as a member, unfortunately I could not even enjoy the trial class that I paid because of this negative experience prior. I would not recommend this studio to any of my friends or colleagues and will honestly share the reason with whoever thinking to try yoga/ Pilates for self-care purpose. We all have stresses in life, keep in mind you are a “mind-body” studio. Keep the place calming and somewhat positive is the least you can do. I didn’t even bother checking the name of this staff, judging based on the attitude, it’s likely someone from the management. This saddens me even more, team lead/ senior stuff set the culture of a business, if you are not someone with the ability to take feedback or treat customers with basic professionalism, this will impact the public’s impression of the brand, just give it time. ——————————————————————— To the particular stuff that I had issues with last night: you emotionally interrupted me saying I was “raising voice”, feel free to check with any of your colleague or footage, I don’t think this would be agreed by anyone present. A leader without the ability for reflection is worrying, your staff might not have the gut to point it out but from a customer’s perspective, the two young receptionists were way more professional and friendly than you last night, and your staff explains the high Reviews score on Google. If you wish to give me a “come back” with the nitty gritty from your perspective, I’m more than happy to elaborate things from mine too. However that’s not helpful in changing the impression that you have left me with or solving the issue. I’m happy to be contacted via email or phone (when not at work) for further discussion, however no more emotional dominant attitude please. I work in Mental Health setting as a clinician, one of the hot tips I give my clients with anxiety and depression is trying meditation and yoga for mindfulness and self-regulation. This experience makes me evaluate my advice to clients not knowing how their social experience is going to be. I’d like to see some progress from your team, and wish you all the best with business.

If you want pilates to be more exciting by having an instructor slam a classroom door in your face, then this is the health club for you. My wife's workplace recommended this place for pilates. Everything went well in terms of booking in, showing us around etc, seemed very pleasant. On the morning of our first class, my wife had a bad fall on the way to Kaya; just an accident. We called and explained what happened, and so the club bumped us up to a class kicking off 15 minutes later; very nice of them we thought. When we finally arrived, they told us they only had space for one of us. Not what they said over the phone, but since we were inadvertently delayed due to my wife's fall, we had no expectations of being squeezed in. They said they would wait to see if anyone else didn't show up and let us know. When they told us we could both go in, we immediately walked to the class entrance, literally 4 metres away, and the instructor slammed the door in our faces. We explained this to the reception, politely asking what on earth had happened and the receptionist's reply was "we have a policy that once the door to a class is shut, nobody can go in". Wow. It takes a particularly bad sort of human being to slam the door in anyone's face, but slamming the door in the face of someone walking into a pilates class is really quite something. I dread to think what's going on in the instructor's head that she honestly thought that was OK, especially from someone apparently working in health, wellness and injury prevention. Very sorry my wife fell over on the way to our pilates class guys, and that your instructor felt the need to slam the door in our faces because of it. Curiously, the lady who showed us around Kaya yesterday told me that my own workplace, as distinct from my wife's, used to also have an arrangement with Kaya but that my workplace had "stopped returning her calls". I think you'll find that if you slam doors in people's faces, many more people and businesses will stop returning your calls.

I went to classes 2-3+ times a week over the course of a year and at first it was really good, there were lots of nice and patient instructors but got progressively worse. Staff have terrible attitudes. I would book the same times every week and one particular instructor would not take the class for three months if I was in it, I have no idea why and at first I thought she was maybe sick or on holiday but then other instructors who would take the class for her would give me weird looks and other regular members too. I decided to cancel my contract because I was getting a very bad vibe from people, and the particular instructor showed up and took the class. Maybe someone complained about her and she thought it was me, but it was such a strange situation, and felt like bullying. This same instructor told my friend who was experiencing back pain after a slipped disc that this is not clinical Pilates, as in she should not have to deal with trying to accommodate this during class. Then another instance where the receptionist gave me the wrong room number for the class, but everyone else the right room number. The final straw where I decided not to go back anymore even though I had two weeks left in my contract was an instructor saying to me, “my god you’re slow” when I left her class, I complained to the manager about this and not sure if anything was done, but he decided I was probably just stressed from work and should try yoga. I can’t say I would recommend this place to others who want to workout in an inclusive environment, where they feel adequately supported to reach their goals. It’s also a real shame because I had joined to try and help my anxiety, instead my anxiety was triggered ten fold by my experiences.

I have recently joined Kaya Emporium. Close friends that are members of Kaya Prahran recommended I join. I did. I’m going to say this ….one of the best decisions of my life. I’d only ever participated in clinical Pilates in the past with a Physiotherapist . It was time to hit the world of Reformer. From the moment I joined, I knew this was the place to go ! Christian and his wife Koula run the most magnificent business; a business where confronting and unfriendly practices simply don’t exist. The culture is inclusive, diverse and welcoming every step of the way. It is a pleasure to be a part of the Kaya Family. I feel so fit and well thanks to the incredible Pilates Instructors and Trained Kaya Team Members. Every employee smiles , engages in conversation and makes the journey such a pleasure to be a part of . Reema , Manager of Kaya Emporium is one of the most beautiful people you’ll ever meet . Take a moment to make an appointment with her and you’ll be captivated by her love of the business she is so dear to . Kaya will change your life ! Whether it’s Pilates , Yoga, Fitness Circuit or old school weights , Kaya has it all. The premises are spotless , memberships are price perfect and the views from the floorspace are second to none ! Love you guys !!! Keep up the fab work and let’s keep Melbourne happy , healthy and dedicated to well-being . Stephen ♥️

The facilities at Emporium are top notch, clean and modern, you generally just need a bottle and towel. I loved the yoga studio. Kaya is great for if you regularly want to attend pilates and/or yoga classes as the pricing works out to be more cost effective than most studios. Additionally you have access to gym facilities. I made the decision to pay an early exit fee due to a combination of a few things. - The responses to low rated reviews. They are, in my opinion, unprofessional. It was in reading these that I decided to just wait out my minimum term and pray I had no issues I needed to go to them for. - If you arrive within 5-10 minutes of a class there is a chance you could still be late as you have to be manually scanned in. There's normally one person on front desk so if someone has an issue, a queue forms and you have to wait. - Kaya has the highest late class cancellation fee I've seen across any gym ($35). I've only had to miss a class once in my life and unfortunately it was with Kaya! I had an overlap of gym memberships (thinking this ones term would end a year from my start date - read the contract as they push it out if you get free weeks and/or pause), and its like night and day with my new gym. Kayas great if you want some pretty facilities but you can most likely get a similar or better experience elsewhere!

A very honest review of KAYA in Melbourne CBD! Positives: - Classes/instructors are super efficient and staff are very friendly (particular shoutout to Matt Culley, best instructor imo!!) - Very modern & clean environment - Good central location for before/after work sessions. - Weekly fee is affordable compared to most other Pilates studios (you can book as many classes as you want and they also offer fitness/boxing classes & standard gym equipment). I was on the 12 month membership and paid $70 fortnightly. Negatives: - Any offer that states a “free” period when you join KAYA, you’ll end up having to pay for at the end of your membership. I joined on an “8 week free” offering and am still continuing to pay the fortnightly fee despite my 12 month membership ending. Found this super deceiving and I’ve never previously experienced a gym doing this. - If you don’t show up to a class you’ve booked or don’t cancel your booking within the 2 hours before the class starts, you get charged $30. Ridiculous cost when you’re already paying a weekly price imo. Don’t recommend KAYA for anyone who doesn’t have a flexible schedule! - Classes are booked very quickly so you need to book at least 3 days in advance to ensure you get the time you want.

I filed a real name complaint against Alyssa Guevara, the person responsible for hosting me and journey. During the conversation, she spoke very quickly and didn't try to understand my question, saying "i dont understand." She was very unfriendly to me, especially when I asked questions about refunds and precautions. They even asked me how much 800 ➗ 2. Do you think I'm bad at math? I am a consumer and I confirm my policy. Am I doing something wrong? When she asked me about my job, she found out I was a chef and she body-shamed me, saying "that's why", meaning that's why I'm so fat. And at the beginning of the conversation, I said I wanted to lose weight. I don't understand why I came here to be judged by her. Her whole behavior made me very uncomfortable, and she was very unfriendly. Now I want to book my course online, but I find that she has not activated my account, so I cannot book my course now. I asked my friends about their experience of registration, and they were all kaya staff who helped them activate the account, but I didn't get any help, nor did I receive subsequent emails to activate it. It was such a bad experience from the start, and I have paid for the membership, and I really regret it.

I LOVE Kaya and have been going there for over 6 months now. For someone who gets intimidated by gyms and is injured - Kaya has been such a great option! The staff are super friendly. The classes are amazing and varied, its clean and has a great vibe to it. I thoroughly enjoy the pilates & barre classes and every trainer I have had has lots of experience, they make it fun and different every time. They are always willing to assist and find alternative moves (for injured) as well as showing moves from beginner to advanced so everyone in the class gets a good workout and can stretch their abilities. I cannot recommend this place enough! Thanks Team! I also wanted to note, I too read the comment below about Jodie and I cannot tell you how amazing her classes are! They are always full and you have to go earlier to get into her classes as they are popular. After a class with Jodie, let me tell you everything will hurt (in the best way possible!) because you get an awesome workout!!! I have knee issues and Jodie always assists me and shows me other moves so I can still participate. Thanks Jodie!

I joined the Kaya health club for in 2017 and absolutely enjoy going to the reformer Pilates and fitness circuit classes. The club provides a high-end, classy and clean environment which inspired me to come for the workout 5 days a week. The admin staff are welcoming and always give a warm greeting on arrival and departure. More importantly, I don’t feel intimidate coming to the gym as the beginner. The instructors are very professional, pay careful attention to participants and provide helpful advice to avoid injury. I always enjoy going to Pilates class with Matt Culley and Jose, and Fitness Circuit class with Kat, Lauren C & G, and PT session with Emma. Special thanks to Matt Culley for not only giving all the pain after his class:D (I know …no pain, no gain). He has given me so much needed inspiration and encouragement to work harder towards achieving my fitness goal and a better toned healthy body. Keep up the great work Matt.

Kaya has exceeded my expectations in every way. I was pretty hesitant joining a gym as I'd never done a fitness class or even set foot in a gym before! Fast track to now, six months later, and pilates has become one of my most favourite things! I'm a full time uni student, and the best part of my day is always popping in to Kaya for a class to switch off for a bit and do something good for my body. Every pilates instructor I've come across here have been extremely knowledgeable, kind and approachable (Natalya and Jayde's classes are top notch). Pilates is always challenging, which I LOVE, but I always leave feeling like a badass To top it all off, the space itself is beautiful, elegant, clean and it smells nice - I literally want to be a member here forever Thank you for creating this wonderful place xx

Kaya have changes my lifestyle. I’ve joined a few other gyms before but never really serious as I feel a bit intimidated in a normal gym environment. I first joined kaya in early August where I felt like my work has taken affect on my wellbeing and I’m really glad that I decided to join Kaya. Kaya is like no other place that I’ve been to before, I feel safe in Kaya. I’ve been going to Kaya almost everyday. The get to learn from pilate instructors such as Jose, Matt, Emma to name a few is so worth it, they really push and teach you. Never done pilate before in my whole life and I’m now doing it almost every day. As for yoga, I’ve only been to few classes with yoga teacher Jess and Manuela and it were so good. Thank you to all the teachers at Kaya!!! :)

My first ever experience of Pilates/yoga/boxing/barre is at KAYA and what I really love about this health club is that it gave you many different classes to attend. For a first timer like myself, we’re unsure about what we need, what we like, what exercise benefits us and etc but after joining KAYA, it provides me all these different classes to learn and now I can tell the difference of each exercises and benefits out of it. The instructors are all talented, amazing, enthusiastic and energetic no doubt. In addition, I really like how the health club is structured with all the facilities provided, it’s definitely a 5 stars for it. Thank you again for providing us such a lovely environment to enjoy exercising. Well done team KAYA!

I have been thoroughly enjoying the Pilates classes and Barre sessions. The instructors have been fantastic, and the sessions have been challenging. After a month of consistent practice, I have noticed improvements in my posture and overall body shape. However, due to my busy schedule with my studies, I haven't been able to attend classes as frequently as I would like. Currently, I can make it to two classes per week, but sometimes I found it can be challenging to find suitable time slots. I wanted to suggest if it would be possible to have more classes available from around 1 pm to 4 pm. This would greatly help individuals like me who have limited availability in the evenings and mornings.

I've been a member of Kaya Health Clubs for over two years and can honestly say that they offer an exceptional level of service - not just on the day I've joined, by consistently on a daily basis. Further, when I first joined, I took up additional Personal Training sessions with Emma, who has carefully tailored an exceptional program where I was able to see results within 3 months. Fast forward 1.5 years, I've taken up Personal Training sessions with Emma again, as I am confident that she will bring me the best results. My glute muscles are sore as I type this review. I can confidently recommend Kaya and their services to all my friends and family who are looking for a health club to join!

Love Kaya since I joined two motnhs ago, I encouraged a friend to join and now my bf is looking into it too! I love the clubs atmosphere, nothing like those loud music clubs with bulky gym junkies walking around. Kaya looks more like a spa, has discrete music and very chic decorations. It is truly a moment of relaxation to go there and I look forward to it every time. All the instructors are great too, (especially Matt!) I also wanted to react on a disgusting comment that I saw here about Jodie, to anyone reading it please disregard it, Jodie is a lovely person, a great instructor, she has never belittled anyone.

There is no better gym than Kaya! It is a welcoming and calming space. The staff feel like a family and they know everyone by name! The membership is also really good value - especially considering how beautiful the space is and how many classes are on offer, including reformer, barre and yoga - all of which would cost a fortune elsewhere. For over six years, Kaya has been a constant in my life throughout many ups and downs, and a lot of changes. I have always looked forward to going. The consistency has kept me grounded, and it has been the best thing for both my mental and physical health.

Worth every star in my opinion! All I can say is wow, what a gym, what a studio and what a business. Kaya offers high quality instructors, a large variety of classes on an affordable weekly membership price. The studio is beautiful and always clean, calm and serene. The instructors AND staff are always genuinely friendly and helpful. I look forward to each and every class I attend each week and the instructors are a large part of this reason. Being a young mum, who has returned to work and other family commitments I always feel energised, centred and recharged after a class at KAYA :)

KAYA is my happy place. A place where I look forward to go to everyday for getting stronger and better at my fitness. Always have got into classess and off the classess with assistance available whenever dialed-into the club. Enjoying my Pilates journey so far and can say I definitely see a BIG difference in my core strength through different workouts by the lovely instructors Bri, Charmaine, Erin and Matt running the classes with utmost care and smile Thank you Alyssa for all your help on day 01 and onwards on my journey with KAYA!

I started at Kaya in December last year and I wish I’d joined sooner! I have chronic issues with my tailbone and regular reformer Pilates has helped so much! The facilities are clean and unlike other gyms. Three months without Kaya due to Covid-19 and the pain came back, so glad classes have started again (also the post lockdown management has been fantastic!) all the instructors are great but Chloe’s classes are my favourite, she is a ray of sunshine and always smiling! Her classes are effective and I always find myself laughing :)

The reception force me to borrow towel from them for ($2) otherwise they said not let me go to class. But my friend came later after me , she didn’t bring towel either, they didn’t force her at all. Why don’t they treat everyone as same way?? I recommend two people sign for membership, I didn’t get any free week at all, when I asked them, they said just the person you recommend will get 4 weeks promotion. Before I sign membership here , my friend recommended me . I didn’t get any thing free weeks at all!!

I've loved Kaya since the moment I walked in. Everyone is friendly and non pretentious. Facilities are amazing. Teachers are professional and explain everything in detail. Intro courses are an excellent idea. A special thanks to Jodie, Chloe, Jose, Jess, Michelle and everyone I had classes with. I am now living somewhere else but even over the phone customer service is at its best. Hope to come back or see you around. As a foreigner living in Australia I have never felt more included. THANK YOU!!! Angie

I was trying to find a place to work out that would meet all my requirements and then Kaya came into my life. I couldn’t be happier!! I love everything about Kaya! The classes are just what I was looking for, the space is super clean and organised, the girls from the front desk are super friendly, the vibe of the place is great and the instructors are amazing especially both Lauren’s, Matt and Jose. I wish Emporium would also provide cycling classes tho :D I feel super motivated to go to the gym now!

I highly recommend Kaya if you are interested in reformer Pilates. There is a Foundations class which is free for members which provides the theory as well as practical tips about the operation of the equipment and then a workout. If you are new to reformer this really helps you feel confident in classes. Plus all of the instructors offer easier or more challenging options so that all levels are catered for. It seems like I haven’t done the same exercise twice yet as there is always so much variety.

This place has honestly everything I need: high intensity options(circuit & barre) for the weekends and more mindful focus oriented options(yoga & pilates). The staff are just so lovely and helpful and they do try to stay open even on public holidays(with reduced hours which I think is in good consideration of the staff). Clean showers (shampoo, body wash, hairdryer and even clothes iron provided). I just wish there were more yoga classes and maybe dance classes (in the future).

I have been training here for about 2 months now and I don’t feel like missing a day. I start my day with Kaya and the finest trainers they have help me get the best start to any given day. I love the high intensity training pattern and the attitude the trainers carry. The club has plenty of training options to choose from and you don’t end of doing the same everyday. I highly recommend this place to everyone out there looking for the best health club in Melbourne.

KAYA really is the place! I’ve been a KAYA member for many years, and am always blown away by the beauty of locations/studios, the energy and of course the amazing classes on offer. I recommend KAYA to all my family and friends not only for their amazing services mentioned above, but also for the amount of value you get with your membership. Thinking of the KAYA team during yet another lockdown and can’t wait to be able to show my support once they reopen x

I cannot fault my experience at KAYA. The facilities, staff and classes are fantastic and it is a truly inclusive and supportive environment. The classes are varied and structured in a way that makes them accessible to all abilities, and the instructors are knowledgeable and friendly. KAYA has provided the perfect space for me to move and strengthen my body without judgement or limitation and I am so grateful to have found such a wonderful community

My experience at Kaya has been amazing, the staff are extremely friendly and helpful, the classes and instructors are amazing! My first day at Kaya, a staff member Alyssa was kind enough to accompany me in one of the classes to help me feel comfortable and boost my confidence. Compared to the other gyms & fitness clubs I’ve been to, Kaya feels like a safe space to me as a woman. Would definitely recommend to anyone looking to join!!

I joined Kaya 2 months back and having a wonderful journey. From polite staff, hygienic workout areas to helpful coaches everything is amazing here! I enjoy doing all the classes available here especially Pilates and FC hosted by Lauren and Alex. It’s actually great for one to explore the different workout sections and then chose what they enjoy doing the most. Though I wish Kaya can have Zumba classes as well in future!!

I previously wrote a negative review about Kaya and the quality of service, since this experience Kaya and its staff have been incredibly helpful and understanding and I can confidently recommend this health club to people looking for a gym that cares about its members. The facility itself is clean and very modern, and the staff have proven to be very helpful. The classes themselves are very fun and motivating Thanks Kaya!

Kaya is a holy place for me; I can't express enough of the benefits I have seen on my body in my mind. I feel so much love from the staff and teachers. I love how lovely Anna and Esther always welcome me with smiles, and Matt, Jose, and Lauren's morning classes make me start the day with a smile :) Bray's boxing classes are a bomb, and Gaynor and Lama are also outstanding teachers. This place makes me feel like family <3

I have been a member of Kaya for five months now, and I find it very convenient to have everything available in one place. The variety of classes and reasonable prices initially caught my attention, along with the flexibility of class timings. Additionally, the quality of instruction provided by the trainers is exceptional. All in all, my experience at Kaya has been fantastic, and I am thoroughly enjoying my time there.

Kaya is my oasis from home. I have been to so many gyms and it is honestly the best gym I’ve ever been a member of. The lovely aroma as you enter makes it more than just a gym, it’s a wellness oasis! Staff are all so friendly and welcoming. I’ve felt significant improvement in my physical health and my mental health. Couldn’t have been happier and even got a few of my girlfriends to join too to share the love!

I joined Kaya mainly for pilates as I have a couple of injuries. The pilates lessons provide a really huge positive health benefit, gained strength in a short period of time. The instructors are professional and very mindful of the members individual needs. Staff are lovely, amenities are five star, best club I've been part of, makes you want to train daily. Would not hesitate to recommend to anyone.

Cannot rate Kaya high enough. Incredible quality for price. Instructors are all quality, bring a beautiful depth to practice (particularly Yoga) and ensure your form is accurate to avoid injury. Special shout-out to Beata for guiding my yoga practice in such a heartfelt, fun and conscientious way. I always leave Kaya feeling better than I went in. Many thanks to the team.

A beautiful, clean and modern gym. I found the membership very affordable for what you get in return. Unlimited reformer, barre, yoga and fitness classes, plus access to a small gym. Staff always helpful and friendly. Just remember to book classes in advance as they are sometimes tricky to get into. Late cancellation fees are really high which is my only issue, but it makes you show up!

Kaya is everything I look for in a gym. The classes are fun, the teachers are engaging and the staff are helpful. The Pilates classes are beginner friendly but if you are looking for a challenge, the instructors are very good at providing modifications to the workouts. The environment of Kaya is very calming. It’s clean and it makes you want to go there! Sign up and you won’t regret it!

I’ve been a member of Kaya since 2019, and I joined for the yoga classes. Since then I do both Pilates and yoga, and I’m addicted ! I love how the teachers emphasis the importance of looking after oneself, no one has ever mentioned “weight loss”. Everyone at Kaya just wants you to be healthy in your mind and body. Also the smell is amazing, and you feel instantly calm when you walk in.

Kaya is one of the best health club! Everyone is very helpful and friendly. I have to thank Jodie the funniest, cutest and also toughest trainer ever. She will look after you all the time, make sure you won’t waste any single minute in class, always get new tricks and give you excitement every class! Love her to bits! :) Definitely will recommend to all my friends!

I have been a member with KAYA since 2019 and I have always been impressed by the quality of service and different class experience I had. The staff and teachers are friendly, willing to help when you are struggling during the class. I feel refreshed by the end of class, especially after busy day at work. Thank you Kaya for having me. It's been a great journey.

Matt’s class at Emporium today was unfailingly fantastic. I’m writing this in return of his kind motivation and words of affirmation. Sets was fluctuating between our body limits but his words softened everything! We was so happy after class. Hope Matt and the whole team at Emporium will always healthy and happy. You guys never fail to make our day!

What I love most about Kaya Emporium is its convenient location for someone working in the city, and the ease at which I can book classes based on my schedule. I also love their holistic approach to fitness with the great variety of classes that they offer–whether it’s a high-intensity circuit session, or a more chill and low-key Yin workout.

Been here for 2 months now - gym is extremely clean, staff are super friendly, instructors are all excellent. Special mention to Monday yoga with Guilia; my flexibility has gotten noticeably better and I really appreciate how easy it is to learn from her especially as a beginner. Overall fantastic gym, trying to get all my friends to join :)

Kaya is truly a peaceful and beautiful space for those looking for something more than a gym. It’s a mindful retreat to start or end my day and has improved my mental & physical health tremendously. The staff are so friendly, especially Esther. This post is not sponsored, it’s just genuinely that good and I cannot recommend it enough.

Amazing pilates gym. The environment is polished and clean, the staff are attentive and the booking system is easy to use. I had a good experience with most instructors and found them to be welcoming and knowledgeable. I am regrettably now moving gyms due to work movements, otherwise I would have continued here on an ongoing basis.

I've been a member for four years and have really valued Kaya's service, facilities and amazing staff. I attended mainly Pilates and Yoga which was fantastic for strength, flexibility and well-being. I was also pregnant while attending classes and felt supported by staff and very strong for the pregnancy and after. Thank you Kaya

I have loved my time with Kaya, the instructors and staff are amazing. Love the ambience and energy every time I'm there. The new COVID booking system is easily accessible, cannot wait to be back at full capacity! Can say it has made me love Pilates to bits, not too exhausting and can still feel motivated to coming back everyday.

Love my gym, the benefits of being able to get all my health and fitness included within one membership fee is amazing. I do Pilates, all Yoga classes, Barre and have access to the weights and cardio rooms (there's other classes available too). It's a high-end experience and I always walk out feeling better than how I walked in.

I've been a member at Kaya for about 4 months and I love it. The classes are great, the staff is friendly, and the environment is very comfortable. The variety of classes is also a plus for me because I'm interested in both high-intensity exercises like fitness circuits and less intense classes like Pilates. Highly recommend.

Kaya has been a life changing experiences for me :) I have never enjoyed any exersice in my whole life, not until I came to Kaya and found my new hobby in life! Now I could easily do Pilates 5 times per week. All the instructors have been very helpful and suppportive as well. Thanks Kaya for transforming my life :)

I had such a great time at Kaya Emporium! Classes are diverse, with different lovely instructors full of energy and passion! I also liked that we can choose the intensity level of the session and work with listening to our own body needs. I recommend Kaya 100% and hope that I'll be able to join back in the future!

Really happy with the feeling of the classes and overall club style. My only comment is that one or two of the instructors need to work on not being snarky when correcting form in Pilates. I personally find it discouraging when progressing my fitness levels. Other than that the classes are pretty enjoyable.

Staff not try to help. Calling to request to cancel a class in one hour, she didn’t even ask the reason, mentioning will charge cancellation fees. Understanding you have cancellation policy, but sometimes just things come up unfortunately and just can’t make it. Not friendly, horrible attitude and service

My experience at Kaya has been absolutely incredible! It has been everything I needed for my well-being. All the staff have been so accomodating and helpful! Every instructor/ staff member I’ve met makes me feel safe and comfortable. I would love to share a massive Thankyou to the loveliest team ever! Xxx

I love kaya! My favorite pilates instructors are Emma, Lauren and I’ve recently really been enjoying Sophia’s classes! I like that there is always a focus on the educational and fundamentals of each exercise as well as a challenge point that not only burns but helps you feel stronger over time.

Was looking for Pilates classes and came across Kaya. Thought why not and joined. Turned out to be a wise decision. The staff are super friendly and always very helpful. The facilities are first class. The Pilates instructors are great and now I am hooked on yoga! Do yourself a favour and join!

Kaya is a welcoming, supportive, and professional environment - both Emporium and Prahran. I attend pretty much just for the Pilates - there are lots of options for classes and I really appreciate the knowledgeable and friendly facilitators (thank you Emma, Gaynor, Natasha, and Lauren :)

I’ve tried all different classes since I joined Kaya, I really enjoyed them! The teachers are nice and the class are set well. The environment is also so nice and welcoming, whenever I came the staffs were very friendly and patient to help and greet. Loving my Kaya journey :)

Kaya is a lovely, welcoming space with wonderful teachers and classes. 45 minutes doesn't seem long yet I'm always sore after, but the good kind sore! I've definitely seen changes in my physical and mental health too. Absolutely recommend to anyone thinking of joining.

Everything was just ok tbh, one thing I don’t like about the gym is the smell of it and every time I put my stuff in the locker it smells like the gym. I hope they change / put some other air freshener … (replied to ur message : it’s the elevator and entrance area)

There is an excellent range of equipment. The staff are allways friendly, welcoming and an helfull. The trainers who run classes have excellent expertise. The center (building) has a very comfortable atmosphere. Axcess to personal trainers is very convenient.

I was looking for a yoga studio that would help me calm and help me meditate as my job is filled with high stress levels as a manager. Found Kaya in the process which had made my life so much easier to manage work and my health at the same time. Love Kaya❤️

A fantastic club! Great location, approachable and enthusiastic instructors and staff, clean and ambient environment. Very glad I was introduced to pilates and yoga through KAYA – it's a lovely place to start your mornings or wrap up after a hectic day!

Kaya's a great place to start a fresh day with some workout. The facility, the classes. the instructors, and the staff are nice and helpful. Pilates, Hatha and Yin classes help me improve many things in just a few time. Overall, awesome experience.

I love the pilates classes so much, it fits my uni schedule really well. the teachers are also super friendly. When i applied the program Lauren helped me a lot and explain how the program worked. overall a 10/10 experience, I highly recommend :))

I have been going to Kaya for a few months and absolutely loving it. The range of classes and different class timings allows me to pick classes that fits my work schedule The environment is nice and calming as well as aesthetically pleasant.

The environment is very comfortable and very clean. Class timetables are available online and is very flexible to change timing. The instructors are all friendly and helpful. Very happy with my Pilates and Barre classes.

If you’re looking for like a one-stop-workout gym for your workout classes or sessions, then KAYA is for you. Aside from their wonderful set of classes, they also have clean and great facilities perfect for everyone.

Back on track! After a 5-year break, I made the amazing decision to start again in Kaya. Feeling better and healthier, Shoutout to the professional instructors and the great environment. Let's keep pushing! …

Kaya has given me so much peace and introduced me to pilates which has now become a regular part of my weekly routines. The staff are always so friendly and the space helps calm me after a hectic week at work.

I've been KAYA member since 2018. Kaya is the best Pilates studio I've joined. lovely trainer and inclusice classes. Pilates classes also changed my lifestyle. I do appreciate everyone working with Kaya.❤

KAYA Emporium is amazing, I have been to several different gyms in Melbourne and this is by far my favourite... the staff are super friendly and I love the Yoga and Pilates classes. Highly recommend :)

I have absolutely loved Kaya. They helped me to get back on track with my fitness journey which I have struggled for years. The staff is always helpful and understanding. Would recommend it anytime!

Everyone is extremely friendly and very helpful, location is great and I love how many classes they offer at different times so it's easy to fit them into your schedule :)

love the place! the staff are so kind and welcoming regardless of where you are in your fitness journey! clean and tidy amenities and honestly worth the price :)

It was an amazing experience to be part of Kaya family. Big thanks to extraordinary instructors, convenient location, and complete facilities

I love KAYA so much! The instructors are friendly and they have so many classes in a day so you don't have to worry about not getting a spot!

Have been a member with kaya for half a year and do enjoy the Pilate classes there. A really good place to do daily exercise after work.

Kaya is the perfect fitness club, love all the classes and instructors. Big fan of Barre classes which are the best in Melbourne!