Professional, efficient, eager to help, and informative. I needed to consult a lawyer about a case related to immigration and I contacted Ms. Melissa Dias. She replied quickly and was always available friendly, and flexible with our appointment. During the meeting, she was eager to help and make sure that she's well-informed about certain things. She contacted certain colleagues during our meeting to tell me the latest news regarding immigrants from my country. She provided multiple possible solutions and explained to me which one is better and why. She guided me on what to do and was quite clear. We spoke in English and her language was quite clear and understandable. She is also fluent in many other languages, definitely including Luxembourgish. The setting of the meeting was calming and comforting. Highly recommended