Extremely courteous on the phone. I usually go to HEB or Randall’s pharmacy, however due to a recent nation shortage, I found this pharmacy has the meds I need in stock. Not to mention, the folks who answer the phone give me options rather than just rudely saying “it’s not in stock.” Thank you for being polite and providing options

This pharmacy is not honest about prescription medication prices even when they supposedly already "ran your insurance" they overprice them, and also everyone working there always seem on a bad mood and have a caca face, find a different career if you dont see yourself at least trying your best on customer service.

Drop the chain drugstores unless you just need a deal on sodas and snacks. The service and care you get from "Murph" and his team at Liberty cannot be beat. They may not have a soda fountain, but it is just like the old time drugstores used to be with great prices and loving care. They care and you can tell!!!

People answering the phone, give out wrong information about the most important things regarding a person’s medication. They don’t know how to look things up. They grab disinformation out of the air. Liberty used to be a great pharmacy but it’s gone to hell in 2021!!!

The pharmacy had what I needed when almost every other pharmacy in town or out of town didn't have it but the only down fall was they don't except insurance so i had to pay cash. So if your looking for Amphetamine Dexo 25mg they had it but it's expensive.

Murph and his entire team are the most helpful, professional and courteous staff I've ever encountered, I thank them all for everything they do on a daily basis! They go above and beyond in every measure of the pharmaceutical profession. Way to go all!!!

Lady working the front was extremely rude both days I had interacted with her and clearly did not want to be there. I tried to give her the benefit of the doubt that she might have just been having a bad day but that certainly wasn’t the case.

This place has gone downhill since switching management. They never give me the correct syringes and needles. It’s always complicated. They make mistakes constantly and the store manager/owner doesn’t even follow the hours of operations for

I've been using Liberty for several year now, they are a rarity these day; a great independant, locally owned, stand alone pharmacy. Where big box chains and grocery store pharmacies have long waits, long lines and often unfriendly, hurried

Liberty Pharmacy is top notch, and willing to go above and beyond for its customers. I spoke with several of the kind ladies who work there and each one of them was extremely helpful, empathetic, and willing to help me with various issues I

No ones in the Rx. ordering room!!! I have been a 2.5 yr. customer. Spilling thousands into their pocket. Numerouse times they have been out of my scrip....making me wait a day to three days because they were not on top of their med stock.

I knew we were going to have issues when I called to transfer a prescription to this pharmacy and they were confused. But in the spirit of supporting small, locally owned businesses, I decided to give them a chance. They never called me to

Pls be aware of this pharmacy. I had a prescription called in and they refused to run it through my insurance. Cost of the RX out of pocket was $900. So, I transferred my RX to CVS and they filled the entire RX, ran thru my insurance and I

I was shortly in a Assisted Living Facility learning to live with mild congestive heart failure and they either delivered each prescription I called in that day or early the next day. They came up to the second floor and were very friendly

Liberty Pharmacy is the best pharmacy in Austin and has the most dedicated, efficient, experienced, friendly and consistent staff of any business of any kind but of any pharmacy. The staff will take time to investigate a problem, will call

As we moved to Austin very recently, as a compounding/Retail pharmacist, I made by my first stop by to this local pharmacy to say a Hello and find out about the Pharmacies, I said a hi to the lady Pharmacist and that ‘I am a pharmacist who

Best pharmacy in Austin. But if you would rather throw your money into the bottomless pit of Multi-National Corporations then go to Walgreens or WalMart or Wal... This is a local, family owned business and they can still match or beat the

Pharmacy is suppose to open at 9 am and I’ve been waiting 30 mins for them to open. I cannot wait any longer, I live 30 mins away, so I will have to drive all the way back or I’ll have to cancel my prescription and have it sent somewhere

Nowadays, customers have more choices than ever for where to get their prescriptions filled. Automating the “thank you” process using email and other digital message delivery systems is certainly easy, but it lacks the personal touch or

If you want a pharmacy where the staff actually cares about you as a person I strongly urge you to switch to this pharmacy. Murph is a fantastic owner and person, and every staff member I've come in contact with is incredibly polite and

I've known the owner for many years. He is a wonderful, caring, loving person. His staff is a team of A+ professionals. All of my prescriptions are filled at Liberty. I was having so many issues with the big chain stores it just made

Specialty pharmacy!! Meaning they will have what the big stores won’t. I really like that it’s small and the staff are all super responsive, friendly, and prompt. They are very understanding when people get upset about their meds. It

I love Liberty Pharmacy. Everyone, like Richard and Farrah, are incredibly helpful and hardworking. Amar, the pharmacist, is 10 million percent one of the best pharmacists EVER! He always follows through on orders and does literally

The best pharmacy in Austin, no question. Even when my insurance stopped allowing me to use Liberty Pharmacy and receive medication coverage, I still continue my patronage with them instead of Wal-Mart or Walgreens (they take my

I'll never use those big chain pharmacies like CVS again, these local ones care about their customers and always have you in and out in no time! They welcome your business and I appreciate the friendly staff all the time. I

I've grown up using this pharmacy. I still live with my mom partially just so I can keep using this pharmacy. The people are always nice and take the time to answer your questions and help out however they can.

Ive been using Murf and his team ever since they were at the Albertsons(now an HEB) across the street and i will NEVER EVER use a differant pharmcy they have the best most friendly staff around

My very first experience was merely an inquiry and their phone kept being busy. Don't they have multiple phones, given that there are a variety of emergency or urgency calls needing to be

The best pharmacy in Austin. It’s a 20 minute drive for me, but it’s worth it. They know me by sight, always fill my meds quickly, work with me, and they’re friendly and professional.

This place never opens at 9 am, don’t come right when they open because no one will be there until at least 9:30am. Happens everytime and I always have to wait. Big downfall

Liberty has been good to me for several years now. If you want to shop local, shop here! It's an Austin original small business with kind people and fast service.

Murph is very knowledgeable. Liberty staff have caught medication errors that the Walgreens pharmacists did not. I've been a loyal customer for 10 years now.

please actually answer the phone so i can actually know if my meds are ready before i drive an hour out there :)

Great Pharmacy! Quick accurate and free delivery! Always a pleasure to visit and do business with them! A+

The drive from our house may be long but the service and amazing pharmacists more than make up for it.

Called to see if they carried a product and they hung up on me before I could finish, no goodbye.

ما شاء الله... IF SOMETHING I NEED IS NOT IN STOCK THEY PLACE THE ORDER AND IT ARRIVES THE NEXT

the staff is so helpful and knowledgeable—i’ll never go back to using the big box stores again!

Best pharmacy in Austin. Great friendly staff. The only pharmacy I use and have used for years.

Wow! Fast, friendly and flexible! This place is the best! Why did I deal with CVS for so long?