Life Storage - Los Angeles is a Self-storage facility located at 700 E Slauson Ave, Los Angeles, CA 90011. It has received 870 reviews with an average rating of 4.8 stars.
Monday | 8AM-7PM |
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Tuesday | 8AM-7PM |
Wednesday | 8AM-7PM |
Thursday | 10AM-4PM |
Friday | 8AM-7PM |
Saturday | 8AM-7PM |
Sunday | 8AM-7PM |
The address of Life Storage - Los Angeles: 700 E Slauson Ave, Los Angeles, CA 90011
Life Storage - Los Angeles has 4.8 stars from 870 reviews
Self-storage facility
"Think of the best customer service you can imagine and then double it! Anthony was an absolute saint at the end of a long moving process"
"How can you expect to operate a business when you literally never have your office staffed and people are stuck for hours just waiting around until someone can come actually be an employee during normal work hours?! Two days in a row we wasted tons of time because we were told there would be an attendant at the office and it was empty"
"The facility is always dirty, and the elevator is broken every now and then, which is unbelievable considering how much we’re paying for using their services"
"Eric was really helpful and great personality"
"Staff is helpful and nice"
Think of the best customer service you can imagine and then double it! Anthony was an absolute saint at the end of a long moving process. From the moment I arrived I felt so heard and taken care of. I didn't feel quite right about the unit I had booked and he didn't even bat an eye - he found me a unit that was more suited to my needs for an even lower price. He was consistently warm and personable. He truly went above and beyond and made what could've been a stressful process into a positive experience. Thank you Anthony and the entire staff of LifeStorage. I'm so glad I found this place!
How can you expect to operate a business when you literally never have your office staffed and people are stuck for hours just waiting around until someone can come actually be an employee during normal work hours?! Two days in a row we wasted tons of time because we were told there would be an attendant at the office and it was empty. Truly just a pathetic operation that really should either figure out how to have at least one employee on the premises or at least can tell the truth when they're called on the phone and queried about the office being staffed. Shameful.
The facility is always dirty, and the elevator is broken every now and then, which is unbelievable considering how much we’re paying for using their services. They have no control over parking either. Some renters park their large trucks in the lot which blocks other customers from accessing parking space. This is not a private facility for just one renter, so one person should not be obstructing three parking spaces with their trucks. They should get their own warehouse if they’re going to bring in their large trucks
Eric was really helpful and great personality. He really knows how to talk and treat people right and respectfully. I give this location 5 stars because the facility is great and Eric made the experience even better, even though a few weeks ago when me and my friend came in to get information on storage the manager Anthony was rude and so sarcastic. But we are glad we gave life storage another chance, great place to store your stuff and prices are good.
Staff is helpful and nice. Moved in because of the price, had to move out because of the cockroach infestation. Not sure why the spraying stopped, maybe budget cutbacks, but I feel like it will be forever before we are rid of them. Please note: no food, etc in our unit just old furniture, clothes and camping gear. Have heard other renters complain on different floors and areas of the building.
Fantastic service at this facility. Manger Anthony took extra time walked me around the facility and made sure I had all my questions answered before I left. The next day I had trouble with my lock and Anthony replaced it right away and even greased the new lock and triple checked it. Facility is clean and the price is great :)
It's my first time there and the sales representatives Miss Nora & Mr.Fernando Rubalcava were excellent in there knowledgeable training skills in helping customers, problem solving everything. So come on down & see for your self experience excellent service etc. God bless U all. …
Fernando was a huge help kept me laughing and was very patient thank you so much for helping me declutter…I have had a pleasant experience here the guys in the office are friendly when I go in to pay for my unit...office is actually closed on Sundays but u still have access to the units until 7pm.
Anthony really is a great manager. Very friendly and helped me out with some small things that made my move so much easier and less stressful. The facility is nice and clean and the rates are very competitive. I would definitely recommend this storage facility to anyone who needs extra space.
Anthony gave great service, was super friendly and I got a really amazing deal for my storage unit even though my reservation online did not come up in the system. Would definitely recommend for anyone wanting a storage unit. Everything was very fast too. In and out in 20 minutes
The process was quick and easy and I couldn’t have done it without Anthony. He was a big help even walk to meet. You show me where The process was quick and easy and I couldn’t have done it without Anthony. He was a big help even walked me to show me where my storage unit was
I would have never suspected the representative that was assisting me was actually the manager. Anthony was very thorough and helpful with getting me situated with my storage and friendly. I would recommend this place to Anyone who needs help with storage space.
Definitely would recommend this place to everyone I know. The manager Anthony was extremely accommodating and and gave me the best customer service, he even stayed late so that I could make my appointment! Units are clean and the staff are so incredibly helpful
Everything was wonderful got my storage place is clean prices for locks are reasonable customer service was great showed me the unit great communication answered all the questions very good customer service Hispanic man Fernando Rubalcava really nice guy
These guys are amazing. Moved across the country during Covid and shipping our belongings to them all the way across the country then being able to come to pick up our things was by far the easiest part of the whole ordeal. Would give 6 stars if I could!
Great customer service, fast and easy reservation online as well as in person. Representative Anthony was very attentive, polite and informative on all procedures, rules and penalty fees. He gave us a tour and explained the elevator access procedure...
Life storage is my goto I wouldn’t go to any other storage place Anthony save the day I love the fact he had patience & consideration he waited for me when the place was closing gave me dollys & all I appreciate you Anothony …
Awesome service, Anthony made sure I was comfortable and satisfied with signing up and my storage space. I greatly appreciate all the help I got today. If your looking for good deals and space with awesome hospitality, here’s the place.
Anthony, the manager was informative, helpful, accommodating, left me with the impression that going forward if I ever want to make a change, they’ll always try to work with me. It’s a well run facility, I’m glad to have a unit in it.
Came to see if I was able to get a Storage unit and Fernando and Antony we’re beyond helpful, very friendly, good attitude, excellent customer service. accommodated me with any questions I had and showed me around the facility.
Anthony Manager at this Life Storage was very attentive, patient, and helpful. He understood my need and was able to assist and provided me with the services I requested. Awesome job keep up the good work and great attitude...
Anthony (the manager) at location provided outstanding customer service, profoundly professional, explained everything in advance, answered all my questions and went above and beyond to provide the best experience possible.
Anthony was very helpful and kind. We appreciate his professionalism and knowledge. This facility also has the best deals around town. The high def cameras all over the facility make me feel like my items will be safe here.
Trey, Barbara, and manager Anthony went above and beyond to make sure all my storage needs we're met. Low price and clean unit. Definitely a recommended place for a storage unit. Thanks guys I appreciate everything!!!!
Anthony was honestly the absolute best customer service I’ve had. Really accommodating & efficient when I needed to change my reservation and unit size.I genuinely appreciated all his efforts! Thank you Anthony!
Fernando was awesome he really took his time and explained everything to me gave me a tour of the facility to make sure it fit my needs. Has The best customer service and very clean facility. Thank you so much
Anthony helped me out recently when I forgot my key, and he was super helpful, and friendly. Love my storage unit here, and Anthony deserves a raise or promotion as his customer service skills are phenomenal.
I came in today and was helped with amazing service by the manager named by Anthony and helped me lower my pay rate for the first month by almost 100 dollars. Thank you for your good customer service.
Anthony was so nice and polite! Helped me out for two years in a row. Easy facility, best prices, and great location! Totally safe and equipment available at the store. Password system very secure!
Anthony and his team were great to work with from opening the unit through the close out. Super professional and willing to help with everything we needed. I WILL be working with these guys again.
Excellent customer service by Anthony at the front desk. Very quick process. Explained everything we needed to know and answered all questions we had. Will be recommending to friends and family!
Anthony the manager showed me great service fast and easy he explained everything to me with great service I will be recommending people who needs a storage to come to ANTHONY AT LIFE STORAGE
Anthony gave me a wonderful experience. It was my first time renting a a storage unit and he was so patient with all my questions and really attentive. Best experience 10/10 would recommend.
Thank you Fernando for taking the time and having the patience to answer all of my questions and showing me the best customer service I've gotten. Thank you. A true staple to the company
The Manager Anthony was great. I wasn’t having the greatest day. He made me laugh and made me feel so comfortable. Before I left I felt great. Even after moving a ton Lol. Thank you, La.
Anthony has the best service here he is very friendly and helpful he made the process go very quickly and was very knowledgeable about how to get me a storage unit . Thanks Anthony
Fernando was very polite, compassionate and had great customer service skills. He gave me an Awesome first month deal today. Thank you so much Fernando, I am greatly appreciative.
Anthony was very pleasant especially when he was taking care of many guests. He never strayed from great courtesy and exceptional customer service. Clean and easy to find as well.
They are very helpful here . I came in and no time was wasted it was super quick and they are friendly . Anthony was easy to talk to and he explained everything perfectly .
Extremely filthy, the elevators are in small hallways, it's difficult to move big things in and out. Their prices should match the quality of place. Sincerely disappointed
Came down to store my things and got amazing help from my guys Gabriel & Anthony. They were really nice and helpful. I was also Gabe's first rental. Good luck my guy!
Anthony was AWESOME! His customer service skills were comforting…because of that, I will definitely share my experience with Life Storage. Thanks, Anthony …
Such an easy process!:) Anthony was amazing very helpful and made sure to go over all the rules!:) Very friendly and professional forsure:)!! I would recommend
Anthony is the best costumer service Representative He was so helpful. Respectful Help me find the best storage for my belongings. Thank you so much, Anthony.
Anthony provided great customer service. I was pleased with his help and how he made sure I received any savings available for me. Appreciate his hard work.
I'm not much on leaving reviews, but I had to say thanks for making my experience quick, painless, and truly professional.... 6 stars but there's only 5...
Anthony was very friendly and fast! I appreciate how he listened and knew what was right for me. Made things so easy and explained things very well to me.
Thanks You so mucho to Fernando for helping me out and being patient with me and answering all of My questions. Would recommend yo anyone needing storage.
Wall life storage is 1 of the great please I've storage my stuff in that place for more than 5 years and never have no problems thank-you Life Storage
Thank you Fernando for the great service and patience he displayed to me and my mother. Thank you the true definition of customer service. Take care.
Excellent customer service. Awesome deals. Thank you so much in my time of need. I was able to save money and got that helped me name is Anthony
Anthony really help out and he has excellent communication skill because of him with the service he provides I will come here to store my item
Anthony and Jose were very professional and very responsible and very confident in doing their job and I feel they deserve a raise.
Anthony has really good service made the process very easy because of his service I will friends and family know about this place
Anthony the manager was amazing! Helped us out with an amazing unit that worked perfect for us! Amazing customer service! 10/10!!
Checked in with Anthony. He was very friendly and helped me out quickly. The service is great and the facility looks great too
Anthony was amazing at assisting me my unit and all the needs i had today. Thank you Anthony was such great customer service!
We were Jose's first rental customers and he was very polite, helpful and respectful. Very glad we chose life storage!
Nanette and Jessica are great customer service agents, explained all the new changes that’s going on with the merger.
The Manager Anthony was so amazing. Very helpful and went beyond his job. He should rewarded with a coffee machine.
Fernando great guy good with my service interact very well I really really truly appreciate him keep him on standby
Service was outstanding! Anthony was very helpful with all my needs. thanks guys, you made this process very easy.
Anthony the manager has really good service help me out got me started took me to unit explained everything to me
Excellent condition , and service, highly recommend. . Life storage. Thank you for your service to the community.
My 3rd time renting a space from life storage, the customer service is impeccable and the security is comforting.
Anthony was very helpful! He was super patient and nice throughout the whole process of me getting a new storage.
Thank you Fernando for the patience and excellent customer service. Much appreciated. Would recommend to anyone.
My experience with Anthony was very pleasant he was very understanding and helpful throughout my whole check in
Anthony gives great customer service and is always there to help when needed fast service and a great attitude
My experience with Fernando was great. He showed a great amount of skill and professionalism in his duties
Anthony showed very good services helped me out when the store was very busy still gave excellent service
I haven't had any problems here tho my only concern would be about not have a rest room to use y I'm here
Anthony was excellent. He was friendly and efficient and helped me get settled into my unit quickly.
Anthony is a big help nice Friendly guy I recommend this spot to everyone in need of a storage unit
I really appreciate how Mr. Anthony treated me today and he gave me the best deal thank you so much
Anthony was so helpful this morning! It’s our first time in Life Storage! They have a nice place!
Anthony showed great service, and was very helpful, even after being overwhelmed with customers
Anthony provides the best customer service Available he is very professional and knowledgeable
Anthony was wo needful working with me and very friendly and kind it was a pleasure thank you
Anthony the manger had good services and was able to recommend me an affordable storage unit.
Anthony calles is really helpful and very professional and help me with everything a need it
Anthony is the best he answered all my questions friendly. Good customer service. Excellent
Customer with Fernando was great and done in a timely manner with no problems. Great worker
Anthony was very professional made the process easy I will recommend to family and friends
Anthony Calles was great! Great customer service and smooth transition. Thank you Anthony!
Anthony and Jonathan were so nice we saved so much it was a great experience recommended
Anthony’ the truth! Thank you for your exceptional service. I will definitely be back!
Anthony was very helpful, straight forward with everything & answering all questions.
Thank you Fernando for the great service much appreciated. Would recommend to anyone.
Anthony was great at helping me get a storage. Fast and easy in a timely manner.
First time getting a storage and Anthony has been an awesome manager thank you!!
Wow i really enjoyed the wonderful customer service. Like no other the best.
Anthony was amazing, he took care of me and made sure I had what I needed!
Very very professional Antony made the process so easy help me save money
Best service ever from manager Anthony made process very easy Thanks
Anthony is the a life storage. He is a excellent manager and person.
Anthony the manger was very nice and very helpful. Glade I came in.
Fernando and Anthony were very efficient and helpful with my visit!
Anthony is my guy, provided us exceptional customer service. Thx
Professional manager Anthony with great service and cheap price!