Very pleasant staff with great local information for visitors, this park unfortunately caters more for cabins and caravans. Tent sites is a whole other conversation. Starting with the positive: reasonably priced, great grass area, large fire pit, ok camp kitchens, unisex amenities, fabulous security. Down side: camp sites for tents are near Warburton hwy, if you want quiet, this is not for you. Sloping sites so you can roll down while sleeping, dibits to break an ankle in. Not really big sites, so hard to fit my car in my space. No taps along the unpowered sites, if I needed a bucket of water, you would have to try and carry it for nearly half a kilometre, a new camp kitchen is coming and will make a difference. I guess I would have loved a heads up about the slopping sites, so I could of made an informed decision and saved my experience for another time when it wasn't a long weekend, so I could really pick and choose where I wanted to be. Sites 182 and 183 avoid.
Travel group
Family
Location: 5

This my true opinion based on my recent stay at "Pinehill Caravan Park- Lilydale" which we were camping unfortunately during March long weekend 2023. We were staying as a group of 3 families camping at the booked site. This site has regulations to go silent or mute after 10pm which means if we are gathering for a night laugh or play within your friends gang then you would get warned or cautioned. There are people doing long stays and are much suitable for this location after retirement to have a quiet atmosphere which is not my basic need camping outside for a break. Staff are constantly at you if you are awake after 10pm which feels insecure and makes us home sick to get back and finish the trip. The general suggestion is this place is good for day's stay and night is patrolled by staff wardens to warn and threaten to evacuate even if we have crying kids or noisy pets.
Trip type
Vacation
Travel group
Family
Service: 1
Location: 5

Ignore the rating here because this place is perfect for these reasons - 1. No other accommodation in Lilydale would offer a Saturday night without requiring an additional night or charging a much higher rate. 2. It was located close enough to the venue we attended (Vines in the Yarra Valley) for us to walk. (It rained. We drove) 3. Pleasant, quiet setting away from Maroondah Highway, yet a short trip to Lilydale central. 4. Super security conscious. No getting your car in or out without a code. (Entrance and exit are at different points of the park - no out through the in door) 5. Rooms are clean. Have the basics covered. Suited myself and the wife just fine
Trip type
Vacation
Travel group
Couple
Rooms: 3
Service: 3
Location: 4
Rooms
Bedroom was a bit squeezy. Lounge/kitchen was spacious. Bathroom was ok. Shower unit a bit tight.
Hotel highlights
Quiet, Great value

Booked a van site 6 months prior to our stay June long weekend. I had 3 main requests upon booking, close to toilets, close to camp kitchen and away from highway, all confirmed in an email to me so I paid a deposit. When I arrived 6 months later I was so disappointed to find our site furthest from toilets, furthest from camp kitchen and closest to Highway. Upon complaining to park staff I was told I was moved from my initial booked site because of the amount of rain they had. I understand a need to be moved but all 3 of my requests could not be met. I think as a minimum I should have received a phone call stating none of my requests could be met. Anyway I didn't let this ruin my trip, we had a good time and met some great guests at the park. While dissatisfied with the staff communication regarding my booking it is a great little park and wouldn't hesitate to visit again
Service: 1
Location: 5

Pine Hill is clean and well laid out and with pleasant staff who go that extra km beyond what they need to. It is within an easy drive to Lilydale and has a petrol station with the standard petrol station hot food/supplies available immediately next door. What stands out for me with Pine Hill is the high level of maintenance. Most parks fix/patch things after they break. So asphalt and concrete tends to remain cracked (or the cracks filled with crushed rock) as not being a safety hazard and things get repainted only when the paint is lifting. Pine Hill paints things before there is any obvious need. There is no broken asphalt or concrete – look carefully and you can see where whole slabs of concrete have been replaced and where the asphalt has been replenished. The bushes between drive-throughs are pruned into shape. A toilet block that was perfectly functional is currently being renovated.

Your classic overpriced caravan park. Booked a camp spot for one night, unpowered. Got a very small, uneven grass patch that could only fit one car for 41 dollars (2 people, car with rooftop tent). Unfortunately we were not able to level the car, because to grass patch was so uneven, we had to move to a parking spot nearby. The camp kitchen is not equipped and the other guests were very loud and even started arguing with each other during the night. Wouldn’t recommend going here if you don’t have to. Edit: Yes, we had the decency to call the reception in the evening to let you know that we had to transfer to the car park as the campsite was unusable. Didn't really have any other choice and you didn't offer one either. What I meant by overpriced was you don't get what you pay for. I don't care what your neighbors do, it starts with your own business.

Travelling Australia and yes it’s an ok park, however the owners/caretakers charge a whopping $15.50 for the dump point if you are not staying in the park. I understand people lack commonsense at times and dump points end up blocked. We have travelled thousands of km’s within this amazing country and stayed at 100’s of caravan parks and not once, have we ever encountered such inflated prices. What we have noticed is Victorian owners/caretakers of caravan parks in general seem to be extremely generous with a one time free usage of a dump point or at best a $5 fee. Shame on Lilydale caravan park.
Trip type
Vacation
Travel group
Couple

We stayed in a one bedroom cabin and found it fantastic with its king size bed and large bathroom, very roomy cabin with everything you need also extremely clean. Best wifi we have had at any caravan park we have stayed at, great location with so much to do in the Yarra Vally. We will definitely be back.
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Rooms
So spacious, comfortable king size bed !!
Nearby activities
So many wineries and eating places near by.
Hotel highlights
Great view, Quiet, Kid-friendly, Great value

I've been living in the park for 3 months. Its more like a gated community, great security but not in your face. There selection criteria for permanent residence shows the years of experience within management. The facilities are always immaculate, there well equipped laundry's and cloths lines are easy and cheap to use. They have recently expanded and now offer holiday accommodation, with plenty of powered and un powered site. The landscaping and maintenance of the grounds is second to none. The officer staff are always available to listen and helpful isn't the word, more than impressed.

This caravan park is fine and I would normally rate something like this 4 stars but being charged $10 per child when there is only a tiny playground on one side of the caravan park is a rip off. Caravan parks charging$10 for a child need to be providing value for that charge it is insane and we won't revisit any that don't offer value for their charge The amenities where not great, clean and fine but below expectations for the cost. The location and staff are the only good things I can say about this park unfortunately
Location: 5

The worst experience of staying in a caravan park ever!!! Terrible location for the room near the entrance. I'm okay with old but dirty doesn't cut it. Room wasn't serviced everyday so no refreshed coffee etc or fresh towels. Noisy air conditioner. Dirty cutlery. Dirty Venetian blinds. Terrible shower head. Front light not working. I'd rather sleep in my car than stay in this room.
Travel group
Family
Rooms: 1
Service: 1
Location: 1

This caravan Park is Exceptional, extremely well maintained with very helpful friendly staff. Our Grandchildren loved the Playground, they even had Adult Exercise Equipment! The Camp Kitchen was cleaned and sanitised everyday, there were Sofas, Tables and Chairs and a Large ScreenTV. Outside the Camp Kitchen was a Herb Garden and a Large Fire Pit with Firewood. We had highly recommend this Quiet Beautiful Park and would definitely stay there again.

Spent four nights here. Very clean and not too expensive considering it’s close to Melbourne. Lilydale is a lovely little town within easy reach of some touristy spots. Kerry on reception was excellent. So helpful and courteous. Would definitely stay again. Perhaps the only issue we encountered was screaming kids running around other peoples sites. Unfortunately it is becoming a common trend. Thank you Pine Hill. We enjoyed our time with you.

Location and park was great. Cabin was lovely and clean. The only thing that tainted our stay was the rude staff member that contacted me by phone 2 days before our stay. To be told 1 thing when booking and then to be told another 2 days before our stay wasn't a problem. It was the tone of voice and the way it was delivered.
Travel group
Couple
Rooms: 5
Service: 2
Location: 5
Hotel highlights
Quiet

What a great park this was!! Awesome comfortable cabin with great utilities at our disposal nestled in a scenic hilly area on Melbourne's outskirts. Very friendly ladies welcoming you at the office and friendly residences and campers greeting you as you pass them by. Great friendly Aussie experience.... I couldn't count how many times I heard G'day mate ... how ya go'n? Recommend a visit to anyone curious

Needed a place for the night. Just a place to sit and cry alone, the night before Xmas eve. The ladies and staff were absolutely lovely. The cabin was amazing and at a great price. The surroundings are beautiful, go for a little walk around sunset. There is a lovely campfire where you could sit with a guitar. The grounds are lovely with all amenities and tourist attractions close by.

This caravan park is fantastic! Great staff, clean, dog friendly, with wonderful owners and staff. Everyone is very professional. My dogs and I were stranded during COVID without a place to live. This group not only let us come and stay, but the owner even loaned us a tent until we were able to get the use of a caravan. They went above and beyond to help a us out - great business!

Booked two days ago for a February 2024 booking (5 month notice) cancelled the same day via their message bank and rang up today to confirm cancellation and was charged a $25 fee to cancel "admin fee" as per their terms and conditions which was not explained at the time of booking nor did I receive an email to confirm booking. Very disappointed

Location was ideal with family close by. Drive through parking for vans was good but touching distance to the vans beside us. Pet friendly and right next door to Budget pet supplies store. Clean facility and a nice fire pit area. Close to Warburton Hwy. Traffic noise not unbearable. Not the cheapest park we stayed in by any stretch. More

Top place :) near all the best Holiday destinations like a Gateway to the Yarra Valley and beyond, and the snow in winter up to Mt Donna Buang :) very peaceful, respectful, and non-imposing insofar that I have written many original songs here, well done all staff at Pinehill Caravan Park here in Lilydale. :) :) :) …

Our cabin was located right beside the Warburton highway and It was so noisy. And to make things worse we awoke to hedge trimmers and leaf blowers at 8 am in the morning for 1hr. So disappointed. My elderly mother was hoping for a peaceful holiday.
Rooms: 3
Service: 4
Location: 1

Stayed on caravan site for $47/night. Amenities ordinary but did the job. Not easy to park the van. Staff (Eyvonne) was pleasant. Price reasonable for long weekend. Hilly. Bit noisy on a main road, but I was place near, so down the back would be better.
Rooms: 3
Service: 4
Location: 4

Delivered a parcel the other day. Receptionist was very friendly and accommodating. The larger than life iron eagle sculpture at the gate was a nice welcoming element. I only saw little of what looked like a large property from reception area, but what I did see looked neat, tidy, and well-maintained.

we may as well be sleeping in a truck parking bay. The hwy noise and lights are terrible. Our site is also infested with ants and so too now is our car and our camper. Kids are covered in ant bites from sleeping. No chance of using the new camp kitchen as the backpackers have taken it over completely.

a stop on the way around Victoria doing fieldwork, reception gave us a complementary tent peg hammer to borrow and my weary hands are grateful for it. There is an indoor plant in the bathroom so you just know it's a good place to stay 5/5
Rooms: 5
Service: 5
Location: 5

Warm welcome from Caroline and very helpful. Lovely, quiet place to camp with plenty of grassy sites. Good value, well equipped camp kitchen and lovely hot showers.
Trip type
Vacation
Travel group
Solo
Service: 5
Location: 5
Hotel highlights
Quiet

Beautiful well maintained park. Great camp kitchens, big sites, very friendly staff. Quiet and relaxing atmosphere. We will definitely return.
Travel group
Family
Rooms: 5
Service: 5
Location: 4
Hotel highlights
Quiet, Kid-friendly, Great value

Lovely setting and very friendly and helpful but bathroom facilities were very poor. We had trouble on arrival at 6.30pm getting through the boom gate and the phone numbers we tried were not available. Fortunately a person entering was able to help us or we could of been stuck.

Clean, comfortable and well equipped cabin. Plenty of room for 4 people with a generous bathroom for its size. Very happy with our short stay
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Quiet

Highly recommended. Very nice cabin , very comfortable beds. Great shower. Washing machine and dryer.
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Great view, Quiet, Kid-friendly

An excellent caravan park. Clean and well maintained. Nice homely touches, like a fresh herb garden for anyone using the kitchen. Everything organised and practical. Very happy.
Travel group
Solo
Rooms: 5
Service: 5
Location: 5

Great park. Certainly making a significant effort to improve the park. New pet friendly area that has been great even in the wet weather we have been having. Close to highway but mmm problem with traffic noise. Staff helpful at all times. We will be back.

Stayed on grassy sites @ $35 a night. Very cheap. Manager at great pains to explain area being developed. We had long cords and hoses as is needed when traveling. We were happy to stay there. Great location to visit the Yarra Valley sites

Great park with lots of modern amenities. Well kept & well managed. Ensuite sites & drive through sites too. Amazing access to explore the Yarra Valley & the Dandenong ranges. Have stayed here 3 times & will be back. Highly recommend.

Staff are great..had an lovely stay definitely coming back.
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Great view, Quiet, Kid-friendly, Great value

Great park, ensuite site one of the best I have ever had. Plenty of room, ensuite spacious and spotless. Would recommend to anyone and all
Trip type
Vacation
Travel group
Couple
Service: 5
Location: 5

Great place if you are carvaning also have cabins a kids play ground nice clean park and is being updated all the time a nice information centre at park as well. A must stay for camping caravaners or to stay at a cabin.

We thoroughly enjoyed our stay. We've never stayed here before, but we'll be back. With it being only an hour from home it's a great spot for a quick weekend away. Spotlessly clean & Josh is an asset to the park.

I made a booking then decided to cancel it due to some circumstances. Both booking and cancelation went smoothly and got my refund straight away with no problems. The lady on the phone was very friendly.

Good for a stop over, that's about it. Next to nothing for kids to do, a little park but no jumping pillow,basketball court or pool, make sure you have all your own soap/ towels, if you book a ensuite

We had an amazing experience in this place! It has everything you might need, is very clean, safe, and the staff, Josh, is always there with a smile and ready to help you. I'm definitely coming back!

What a fantastic place. Ian was exceptional at check-in. This was a 1 stop spot. Loved the hedges that divided for privacy. Crisp and clean. Felt like I was alone in the garden. Beautiful Thank you.

Nice campsite, not far from lots of experiences and the city is under 30 mins away but feels like it could be much further. Good place to have a break and take advantage of their local discounts

Great caravan park in lovely location and friendly staff
Trip type
Vacation
Travel group
Couple
Service: 5
Location: 5
Hotel highlights
Great value

Nice location with good amenities
Trip type
Vacation
Travel group
Family
Rooms: 4
Service: 4
Location: 4
Hotel highlights
Quiet, Kid-friendly

This caravan park was a great experience for my family and I. The facilities were very neat and tidy and every room looked amazing. Perfect for a place to stay if you're looking.

Lovely clean well maintained park. Our ensuite site was lovely. Ensuite was very spacious and had everything you’d need. A lot of upgrades going on to improve the park too. More

Great tidy little caravan park, Cabins were very clean & tidy, next time in Melbourne id definately go back to stay there.
Rooms: 5
Service: 5
Location: 5

Lovely and clean caravan park with good amenities and dog friendly the only thing that let's this place down is the road noise from the highway truckies love there Jake breaks

Great park certainly have done work to expand the available sites, since last year. Tracey on reception was very good to locate us to a good spot, thanks from Robyn and Mick

Most expensive of all we have stayed at $40 for a powered site would have needed a 200 foot power cord to have power we stayed 10 minutes and got a refund and left

So clean and great showers. Lovely campfire for all to enjoy always stocked with wood and kindling. Friendly staff. Ideal location to see the Dandenong Ranges.

lovely caravan park .fantastic indoor/outdoor kitchen with games ..books..even a fire pit to have a glass of wine next to.great base for cycling to Warburton.

Lovely quiet clean cv park
Trip type
Vacation
Travel group
Couple
Location: 3
Hotel highlights
Quiet, Kid-friendly, Great value

Pretty average campsite. And waaaay overpriced.
Trip type
Vacation
Travel group
Couple
Rooms: 2
Service: 2
Location: 2

best place to stay for your gateway to the yarra valley and multitude of adventure's and day trips it has to offer. The staff here are really friendly.

A pleasant park with good amenities and nicely laid out sites.
Trip type
Vacation
Travel group
Solo
Service: 5
Location: 5

If you love the vibes of sleeping next to a busy highway and the fumes of fuel station magic - the Pine Hill Caravan Park is just the perfect getaway.

Did tent camping. Lovely place. Good amenities and location.
Trip type
Vacation
Travel group
Family
Service: 5
Location: 5

A nicely laid out dog friendly park with good, clean facilities. The nearby garage is handy, as is the road behind the park for walking the dog.

The park is very well looked after, clean and neat. staff are very friendly and helpful, thanks Josh’s help with our trailer, very appreciate.

Stunning, spacious, well-maintained park. Staff extremely helpful. Gorgeous, clean and well-equipped amenities. Well done, Darren and Kerry.

Nice place not far from anything a it muddy in spots but it was winter in Victoria lol. Nice fire area
Service: 4
Location: 4

Very nice place I was disappointed that when I booked a site told that wasn't a problem but when we got there it was not available

very overpriced and mainly permanent residents. thanks to the manager who was friendly and helpful. would not go there again.

Friendly staff Clean amenities
Trip type
Vacation
Travel group
Couple
Service: 5
Location: 5

Lovely place, nice people, clean amenities and camping areas, also they have permanent sites available. Recommend highly

Beautiful friendly service drive tho or onsuite, good walk or riding around park, has outside exercise machines for use.

This park is a little hidden gem! Good sized sites, pet friendly, top notch customer service and very clean.

We only stayed overnight,but was very impressed with this park. It’s going to be wonderful once completed

Great caravan park, with good amenities. Clean cottages with all utilities. Friendly and helpful staff.

Very nice and well maintained park with excellent facilities. Plenty of cabins as well. Great spot

Great place for a base for wine tasting trips. Pleasant friendly staff and clean amenities.

Very relaxing lots off paces to visit
Rooms: 5
Service: 5
Location: 5

Excellent facilities. New powered site area with some drive thrus. Very helpful managers.

Great little caravan park, staff friendly, sites large, well appointed, easy to get into

Needed somewhere quick and easy to stay. Great price, comfortable and clean. Awesome.

Fantastic clean and freindly place to stay..great staff and people to mingle with....

Excellent service, facilities, and park. A must stay in the future. Highly recommend.

The greatest range of stock you will be surprised. Good quick service also provided.

nice place to stay for a stop over. has what you need though nothing for kids to do.

Beautiful park, very clean and the staff are so helpful! Has everything you need!

A great place to stay even if overpriced for what we had. Toilets being renovated

Really bad service no one really care when there is a problem
Service: 1

Clean, quiet spot with a lovely country outlook even though it is on a Highway

Great place. Lovely owners. Well maintained. Quiet place close to lilydale.

Only visited to drop off some plumbing supplies for new cabins being built

Great place to stay, staff are excellent. Clean amenities and very tidy.

Good the place was being upgraded so not all amenities were available

Very clean and very well maintained caravan park. Friendly staff.

Best nights sleep ive had in ages. Quiet little place. Loved it.

Calm and quiet place for leisure. Clean and fabulous …

Just a few days into our stay and very pleased with facilities!

Good place to stay. It is cheap with all necessities available.

Clean and tidy, ample facilities and friendly helpful staff.

Nice park, newly developed sites are great, well priced.

Fantastic service from the team here!
Service: 5

Some good features however facilities remote and cold

Amenities are old but clean.. Very clean actually

Great park , nice size sites , spotless amenities.