Over the years, I have dealt with many insurance agents & companies, giving me an experience which highlighted that some agents leave you baffled while others ensure everything is clear and easy to understand. Lori and Norma are the latter and it is truly a pleasure to deal with them and comforting to know they are there for their clients when the need arises. They were a real "Find" and one can rest easy knowing they are there for you when you need them. All the staffers are polite and knowledgeable making Lori's agency one that gives us a good feeling that we have the right people looking after our insurance requirements. Thank you.

Lori's client-care is incredible. She takes the time to know her clients, and works pro-actively to educate them and ensure they are adequately protected. My most recent experience with Lori in this regard involved her making a courtesy call for my rental property ensuring that I was properly covered in relation to the condo board insurance. Because of that call I was able to recognize changes in my condo insurance that would have a major impact on my personal coverage. I was able to resolve the issue with Lori immediately and maintain my financial protection. Would highly recommend Lori and her team's services.

I moved to Clarence-Rockland from Montreal four years ago and didn't know anyone and was given the name of another broker who was not really interested in my well being so I searched the internet and came upon Lori Ishii, Desjardins Insurance agent and when I called, I was warmly received by Norma who provided better than expected service. I have coverage on my mobile home and two cars through their agency and would recommend both these ladies. Kudos Lori and Norma

Lori and her staff are very responsive and professional. I have been with Lori Ishii for 22 years and there is nobody else I would trust to get me the best insurance and customer service than her. Her and her team go above and beyond to ensure their customers are satisfied. I consider her a friend and I recommend her without hesitation to anybody and everybody I know. She also has patience of a Saint. I would give more stars if I could.

Amazing customer service! Knowledgeable and easy to deal with . Headache free ! Norma Magee was so professional and offered me a great plan. I highly recommend and appreciate the business here .

Lori et tous les membres de son équipe sont d’un niveau professionnel très élevé notamment Norma. Je recommande leurs services

Lori and Norma have been more than accommodating to our insurance needs! Fast response rate. Honest service. Great prices! A+

Great agent, understood all my complicated questions and did not complain about my accent. She is very good at what she does.

Wonderful. Very caring and completely satisfying. Lori Ishii does not work for any one but for you. Thank you Lorii.

I called to get a motorcycle quote and received it promptly. Even got a follow up call. Great friendly service!

Best bang for the buck with excellent customer service I found after checking 7 other insurance providers.

We are long-time customers and have always received great service from Lori and Norma.

Great service and outstanding professionalism. Helped me out a lot on what needed.

Very lovely to work with has everything you need for insurance

Been with Lori for years, always great helpful service.

Great rates. Amazing customer service.