I have been here a few times and I can definetly say I am very satisfied with the service provided at MP Medical Centre. The receptionists are extremely helpful and manage to accomodate patients as much as they can. I've particularly noticed their dedication to their patients during the pandemic and can honestly say they have been amazing in making sure everyone is safe. To add to that, I have a high regard for the doctors here. Some of the best that I've ever come across.

Overall, the medical center maintains a clean and organised environment, and the doctors provide excellent care. However, there is room for improvement in the customer service area. When I make a call, I often find myself on hold for extended periods, sometimes even without a response at all, which can be frustrating given the purpose of having a phone line for inquiries!!!

The customer service is zero, there is no point of having a phone if you never answer it. They say you need to call at 9:00am to book an appointment for next day but when you call, they never answer the phone. I would’ve given zero stars for the customer service but unfortunately I can’t. VERY BAD CUSTOMER SERVICE.

If there were a star below 1 I would have put it. Doctors are good but I have been calling for hours and they are lifting the phone up and not answering, as well as when going to centre same case wait for hours, receptionist let their cousins and family friends go before the patient waiting for hours.

The best doctors in all of Sydney. I’ve been coming here for 3 years and I’ve never been disappointed with any of the service. Great customer service from the receptionists

Hardly anyone answers the phone and when answered very rudely. Not helpful. Customer service skills zero.

I have been calling the medical centre a few times and they never pick the phone. Worst customer service

They never answer the phone. Takes forever for them to call back very poor customer service .

The staff and the docter were very kind and helpful. Dr. Faiz took care of me very well.

Whats the point of having a phone when you don't answer it. No one answers the phone.

Sometimes you have to wait ,but its worth it as he is a excellent doctor .

Have been on hold for a long time , no one is answering the phone

The receptionists never answer the phone.

the staff and the doctors are the best

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