I spent the last few hours here. I Put together two outfits & two shoes!! Every department went above and beyond. They went so far as to take a sweater off the manikin. It was the only one in stock in my size. This is what great customer service looks like. Store is beautifully maintained

Great customer service. Chase who is the Macy’s associate who handles the register near Polo Ralph Lauren went above and beyond to help me. Thank you Chase. It is because of people like Chase, who are helpful and polite, i keep coming back

I am writing about an employee who helped me in the Macy's men's designer coats and jackets department. It was the week before Christmas and it was quite busy but Jonathan (employee's name) still managed to take the extra time to help me.

The Christmas Store is located on the 1st Floor. From mall entrance just keep taking escalator down. It's ok but a huge disappointment compared to the gorgeous separate store they used to have next door. The ornaments are super awful. The

I was shopping for a graduation gift and had a wonderful shopping experience with Jacob in Dior, the mens cologne section. I wasn't there long before he approached me and offered to show me the Dior Collection, Jacob is very knowledgeable

Super duper big shoutout to the guys at the cologne counter. Danny was so good at helping me buy my boyfriend his birthday gift RIGHT IN FRONT OF HIM, without him noticing. They went the extra mile to help out, I thought I’d leave a

Ms Grace is the worst manager that I've seen in my life. She is so rude, and she imagines she is the owner of Macy's that, of course, she is not. Interesting, Macy's hired her as manager. I will never go back to Sherman's beauty section.

I bought a Gucci dive watch and the watch was missing instructions manual went back to try to get the booklet from Macy's but the manager is excuse herself saying that the watch didn't come with a instructions manual so i call Gucci and

Young personal working in shoe department on the wonen dress shoes side the best . Fast friendly and pleasant even though they were super busy. Thank you for your hard work greatly appreciated.

Men shoes department Jannet, has the worst customer service . Usually I don't write bad reviews, but I should do this and hopefully the higher representatives will pay attention to that

1 1/2 minute read: One of the largest merchandise giants (MACYS) has defied their me. All stores have suffered many negative economic attacks. Beautiful t MACYS has hung over n

The employ at the register did not told me that she is going to run my credit. I have never asked her that I need to apply for American Express card or Mercy ‘card.

I was very impressed with the large selection of items in stock toys, clothing, bedding, many one shop sections in the store...and very helpful personal... …

Macy's has changed over the years. Northridge Macy's in some sections has all of the clothes on the floor. I don't ever want to come back here.

The customer service is good but could be better. I am old-fashioned and expect the same customer service as I give to everyone.

Macy's not having enough cashiers, leading to consistently long lines at the checkout, has been a frustrating experience .

Easy parking and much cleaner then a few years back, return line was too long and minimal sales help but still ok

If you can't find me...I'm at Macy's! Great store, excellent Custer service, great products & value!

Dear Carolina, I wanted to express my heartfelt gratitude for the exceptional customer service

I often order online and when making returns it us very convenient at this location.