Mick from auto and general has had my car repaired at marbo smash repair Condell park. To say disappointed is a understatement the job that was done is disgraceful and to top it off when I raised my concerns with the assessor Mick from Moorebank auto and general I was threatened multiple times and thrown out of his office.

Don’t buy any car without inspection also don’t trust Manheim as they don’t mention the engine condition. Once you purchased the vehicle you wont get any refund if the vehicle got any issue. They don’t have any cooling period. Especially don’t buy unregistered vehicle it’s a scam from Manheim. Worst dealer.

Bought a car had issues after the sale. The customer service manager is argumentative dismissive and aggressive. Don't buy from these guys as soon as you walk away they don't care one bit if something isn't right. You won't walk away satisfied and the process is not a pleasant one. Go somewhere else

This is the best place to buy and sell your car. I would highly recommend anyone wanting to sell their old car, do so here. You will get the best price and services. I would also advise that these one star reviews are highly bogus. I encourage anyone to buy and sell at this business.

Great customer service experience with Harley at the company's Campbell Street Guardhouse with delivering a car for the 'Kids Under Cover' charity with their 'Donate Your Car' program. Manheim support the charity by processing the donated cars for the benefit of 'Kids Under Cover'.

I would just like to say Daniel at the Moorebank branch was absolutely amazing! His customer service and ease of the transaction was astounding and I couldn’t be happier. His after service care was also fantastic and I highly recommend using his service.

Purchased 2 vehicles from Manheim Moorebank recently. Rang up about the vehicles to ask further information as they were a salvage listed vehicle and received all the information I was after in a professional manner. Easy transactions after

Costumer service staffs were practical and good in dealing. Especially Beau was cheerful. They were ready to pay for my warranty repair charge which was great thing for me. But one staff from finance was not pleasant to me but doesnt matter.

More used car yard than auction house, the amount of cars that never reach reserve or get passed in is crazy. It's either hold a car at auction for ages with no bidders or call a high price and then pass it in 5secs later before the app can

DON'T SELL YOUR OLD CAR HERE. My car sold for a bit less than a grand and I got just under $400 due to 'selling fee' reductions. What are they doing to sell the car to warrant that? Do they take the customer to the crown with a few hundred

You can no longer view the cars unless you make an appointment within a ridiculously small window, which if you manage to do, you are then escorted by a staff member who watches you like a hawk. Plus make sure you are appropriately dressed

Once again this company have operated in a completely unprofessional. mannert. Due to their lack of direction in relation to the transfer of registration at sale, I was fine over $90 in late tolls as they have obviously received the tolls

Firstly, unprofessional and unfriendly customer service who won’t even explain to you what’s happening with your car and process of retrieving your things. Insurance rep told me to wear enclosed footwear when going there. Got there, I was

Staff is rude, not helpful and there is some kind of automated bid which pushes the prices up. I bought a car that had coolant when I inspected it but when I picked it up next day the reservoir was empty. They now are pushing everyone to

I went here to pick up my belongings from my car that was involved in accident. The receptionist was very friendly, nice and helpful. I don't know her name, but she helped me with loading up my belongings to my new car. It was a very hot

I have tried for four days to find my smashed up car to recover number plates and personal belongings with no success. The staff are very rude and not helpful . It seems my car was sold and is in New Zealand? My belongings were sent? To

These guys are CROOKS ! , Do Not Use! I bought a salvage bike, used all the photos they provided to make an accurate picture of the damage, when I got the bike home, I found out the engine had self detonated! Manheim had failed to take

Seriouly if I could I would definitely give no star for this company. Really bad experience with Manheim, I waited to hear from them to discuss when they will towed my salvage car back, then I called them the manager said to wait for

if your crashed car being transferred over to this company, you wont be able to access your vehicle and the staffs will steal everything in your car. Dodgy people, bunch of low class thieves and unethical business. Change my mind!

Purchased a car from their Queanbeyan location and send the trailer to pickup from Sydney. But the staff in the yard refused saying that they don't allow trailers whereas the invoice from Manheim clearly mentions about trailers.

OMG... Why's the customer service so rude when speaking on the phone? It was my first time using their auction and I won. But I got an email saying "Reserve not met- Item is referred. And contact sales team for further

Completely unprofessional. Waited 6 weeks to receive cars. Still haven’t received the “guaranteed 2nd keys”. 50+ calls to Matthew Elder. The guy is a joke. Totally unresponsive. Stay away from these crooks at all costs

We had an extremely horrible experience with Manheim cars at Moorebank. The customer service was shocking and would never again trust this company as they cannot respect its customers and give them their time.

Signage can be a bit better for entrance by car. Be prepared to turn left into the driveway before the M5 on-ramp. Big carpark for customers. Receptionist was helpful. Large facilities with multiple offices.

These people are clueless or just a pattern as it seems. When valuing a car it's nothing and when selling its everything. Had my GTR R35 there and when i got it back there were scratches on windows

Very rude customer service experience. mislead with vehicle description, have no support afterwards. then they point towards their dodgy terms and condition once they get the money off customers.

What a great company. I went to pick up number plates and items from one of our cars that had been written off. While waiting for them to get my things I observed some fantastic customer service.

Just got off the phone with the lovely Connie who was so helpful and professional regarding the return on my rego plates to RMS. Thank you Connie you have taken a huge weight off my mind.

I am sorry as a customer I have right to voice. Very poor customer service and very poor and unprofessional sells department I got suspended my account for no reason

purchased a car with 136.000km but received 308.000km tried to call them 50+ times and always they never picked up the phone. is there anything worse than this ?

Taking large percentages of the sale price from the sellers AND buyers - plus $77 "admin fee". Doesn't seem like ethical business practices are going on here.

They are big scammers how they take phtos of cars they don’t show you the damage and description of cars is wrong. You have no heart for the good people

Amazing service. Bought Toyota camry from Townsville. Process was so smooth right from beginning. Thanks

I have had both good and bad experience with the purchases I have made but a good format overall

Fast, efficient and top service! Very smooth process from start to finish.

A well run resource. Like all auctions it is not for the in- expereinced.

Better than in the recent past 2023 but still more to do in 2024.

A serious and professional company that does its job well.

It's a good place to buy a car I recommend it

Great place to do a car shopping