Not only will Siba Nadour find a way to build a great business and personal connection with you on the phone but her follow up is incredible. When I usually deal with insurance I get frustrated because they never let you know what’s going on. Siba gets back to me as soon as she can, it’s like I barely have to wait for a response sometimes. I am super happy and fortunate I got to deal with Siba and she is probably the only person I will want to talk to when I have to call them again. Just excellent, I would be surprised if no one else felt the same way as I do right now. 5 STARS and if I could I would add more stars.

I would like to thank infinitely Doug Nascimento for his excellent work and professionalism. He was incredibly attentive and clear as he explained everything in details, especially because it was my first time taking out an insurance. Everything was done very quickly. Thank you also for your attention in explaining every detail and difference between the products and even making some changes that were necessary after we had already closed the deal. The price he got was the best from all the quotes we got and we won’t hesitate to do business with him again in the future. Absolutely recommended and approved.

My husband and I were very pleased with the way Doug Nascimento accompanied us through the car insurance process. He even went above and beyond and gave us some tips that we might find useful. He was very patient with us and always ready to be in our advantage by giving us the best rate. He is very responsive and follows up very quickly even if we change our mind. I highly recommend Doug!

I was struggling to purchase car insurance anywhere after being listed as high risk falsely. Doug helped me to get through the tedious process and eventually I was able to get the insurance with even the best price. Doug is very professional, thoughful and honest. He explained clearly and advised wisely. I would definitely recommend him to anyone who has the need of insurance.

My first time dealing with insurance company in Canada. Steve made it so easy and understandable for me! He explained everything in details and made sure to follow up with me in the timely manner if there is any updates during waiting time. I can not be great-full enough for such service! Highly recommended!!!

Working with Steve was a pleasure... He was able to answer all my questions and provided much needed information for me to make an informative decision on my policy. His knowledge and expertise made the decision simple and he was proficient in following up and ensuring I was comfortable with my decision

Desjardins was very helpful and informative. My first time getting insurance and the agent I dealt with was very patient with me an explained everything to me in full detail. He was took the time to make sure I understood everything and made sure I got the best deal possible. Highly recommend

Tried to get insurance in Ontario (from BC) Working with Courtney was like working with a robot. she said it would take a couple of weeks and wanted pictures, pictures, pictures. I called another insurance agency. Sent two pictures and had insurance in 1/2 hr. Frustrating and unproductive.

Steve Moss is the best insurance agent. He is always on time and a true professional. He helped me a lot on my first auto insurance. He also went the extra miles helping me sort everything out when I had to leave because of relocation. I would definitely recommend him.

This office has an amazing team! The service is always friendly, professional, and efficient. Courtney is always available to help with my inquiries and make any necessary changes to my policy right away. I highly recommend this office/team for your insurance needs.

I had a very good experience dealing with Steve. He was very reactive and professional. He provided me with detailed explanation and best offers. He always answered my calls, and took into consideration the changes I want to make. Thank you Steve Moss

My claim was handled quickly and fairly. I was able to replace my vehicle with one nearly identical in two weeks to the day. Both Desjardins and Mark Neumann Agency will be highly recommended to anyone looking for the best coverage.

This was my first time obtaining liability insurance for my business and the experience could not have gone better. A great thanks to the agent Steve Moss for his dedication and assistance in every aspect. Thanks again Steve …

Staff were very professional, knowledgeable and unfailingly pleasant and patient. They were also very sympathetic, which is important when the client is dealing with a traumatic event! Will definitely recommend. Thanks!

Taylor Collinridge is a true professional. He will answer your questions and address your concerns in a very timely manner. I will continue to do business with him and Desjardins for all my insurance needs.

Un bon service, une équipe professionnelle, je remercie infiniment Doug pour sa réactivité et pour sa cooperation, il était très serviable, il m'a tout expliqué en details. Merci Doug et merci l'équipe

Doug was amazing. Was fast and courteous and understanding of my situation and gave me a great explanation of everything will definitely be recommending him for anyone looking for a great deal

Steve is the absolute best broker. Easy to get a hold of, very professional and always gets what I need done fast and painlessly. I highly recommend this insurance location.

Worked with Steve Moss to switch my auto insurance over to Desjardins. He was very knowledgeable and helped guide me through the transition effortlessly.

It is a truly pleasure working with Chris. He does his best to explain and gives the best coverages at the best price. I would definitely recommend him.

I’m very happy with the service definitely a 5 star rating and I must thank Steve Moss for all the help and the professionalism!

Would never give my business to an insurance company who calls you during dinner time to solicit business!

Quincy is always helpful and professional. I always got an answer for my questions and requirements.

No respect for customers I don’t care I will pay the cancellation fee to leave Desjardins

Great customer service by agent Doug Nascimento. And my insurance went down $70/month!!

Steve & Courtney were very helpful and professional, I really liked the service !

Great service. Faith was very patient and professional in her correspondence.

Best customer service, thank you chris

A stellar group to work with.