Ok. I have no idea about the quality of the dental work, but their logistics are very poor. I need an appointment for a problem tooth, so, inspired by the favourable references, I rang the practice yesterday, (January 18th) for an appointment. I went through to a messaging service. The lady took my details and said that someone would ring me back. No response, so I rang again today, same messaging service, different person, and this one said that he would also take my details and pass them on. To hell with that, I said, when are they coming back. The person I was speaking to had not been told. Why not leave this return date with the answering service, and potential customers could see whether they are able to wait until the staff return to work, or need to look elsewhere. Afternoon Thursday, 19/1 Apologies for my rather terse post above. Dr Bouchra Enegd rang me the this afternoon, apologised profusely for not having advised her answering service of her return date, and arranged an appointment for me the following Monday (23/1) At this appointment, she carefully examined the affected tooth and carefully explained my options. Her demeanour was professional, thorough and caring. I have completely recanted my previous, ill informed, opinions, and joined the ranks of her many admirers.

I started going to Melbourne Dental Suite and seeing Dr Bouchra Enegd assisted by her wonderful assistant Demi this year because I had an emergency and my usual dentist was booked up for many months with an emergency waitlist also. I Googled the closest one to my house and even though the reviews were excellent I made further enquiries as I recognised one of the reviews was from somebody I knew. He could not speak highly enough of the team at Melbourne Dental Suite and Dr Enegd. I have had countless bad experiences at dental surgeries which cost me dearly not only financially but in terms of psychologically because of the mess that was created in my mouth so I'm in a really good position to know who is good and who is not. There are no words to express a higher than high recommendation! Cleanliness, utmost care, professionalism, empathetic attitude, genuine care and time taken is foremost over a 'financial gain' attitude. To be honest I have a history of many decades of misfortune with teeth, dental 'stuff ups' and dental surgeries and I can honestly say I've never come across somebody as caring and professional and patient focused ad Dr Bouchra Enegd. 110%! Do not hesitate. You won't regret it.

DO NOT ATTEND THIS CLINIC. THE PRACTITIONER IS CLASSIST AND STOPPED MY TREATMENT MIDWAY THROUGH. I can’t believe I am having to write this, but it has been such an upsetting experience. I was recently treated by Dr Enegd and in the process of undergoing treatment. I made an enquiry about payment options with Demi the receptionist. Demi was rude and unable to communicate their payment policy to me, which resulted in a miscommunication. Despite this, I had paid the deposit as I was midway through treatment. I then received an email which stated they would not continue my treatment. Demi had made the assumption that due to my asking of payment types/methods, I was unable to pay which was an incorrect assumption. I cannot believe that due to Demi’s assumption the practise has refused to complete my treatment. I cannot believe I have wasted so much time with this practise. Demi was extremely rude to me and it is very unprofessional to drop a patient midway through treatment for a reason I do not believe to be valid. I am sharing this as I hope other patients don’t have to experience this problematic behaviour.

Today marks a monumental occasion. I had the last of my 4 wisdom teeth removed, over a 10 year period, all of which Bouchra was responsible for. I cried out of pure joy and elation, all while giving Bouchra a hug and high five! Upon my first visit to the dentist, I was a nervous wreck. But after only a few minutes with Bouchra, I immediately felt at ease. I’ve never trusted a professional more. While visiting Bouchra every 6-12 months over the last decade, I’ve always found her to be kind, comforting and educational. Her smile has me smiling! I also appreciate her entire dental team for making me feel so valued. I never thought i’d say this but I actually really enjoy visiting the dentist these days! No matter the treatment which has varied from tooth extractions, zoom whitening, fillings and regular cleans. Thank you endlessly. I highly recommend!

I recently had dental bonding performed by Dr Bouchra Enegd and Demi on my front two teeth and I can’t thank them enough! I’ve been putting off getting work done out of fear that they’d look worse than my broken teeth (you just never know) but Dr Enegd’s skill, professionalism and care put me at ease. I’m so happy with the outcome and now feel more confident in myself and work. I also wanted them to be whitened and was given a great price that I can’t imagine would be offered at commercial clinic. I’m so grateful for Dr Enegd’s incredible craftsmanship and care, she is truly passionate about her work and I actually enjoy going to the dentist now. The clinic has a very welcoming atmosphere and nothing is rushed or unexplained. This is a really special, genuine dental clinic. I highly recommend!

When I say the best dentist in Victoria I mean the absolute best! Dr.Bouchra and her amazing team will have you actually excited for your next dental appointment. I used to fear and avoid any dental work because of past experiences at other practices but after visiting the dental suite I can honestly say I look forward to every visit. The professionalism is unmatched, the dental work is always of the highest quality with minimal discomfort and honestly I get so caught up in chatting and having a great time that I forget I’m actually at the dentist. Dr Bouchra is extremely genuine so caring and is the kind of person you trust whole heartedly because of her pure kindness and genuine nature. Please go nowhere else you will not regret it

Our family have been patients of Melbourne dental suite for some time now and I would not trust anyone else with the dental care of my family. The staff is always friendly and professional, always going the extra mile to help. My children love going to the dentist because Dr Bouchra always puts them at ease and engages with them on their level. It takes a very special person to be able to do this and only someone who has a passion for their work and their patients best needs at heart. There is a genuine care for patients and that is what makes this clinic the great place it is. Highly recommended

Every now and again you find a business that ticks all boxes, Melbourne Dental Suite is that one for me. Dr B and her team are warm and welcoming always, they have worked through my many dental challenges with professionalism, consideration and collaboration. They always take the time to talk through my options, provide advice and ensure I am comfortable with my choices. Nothing is ever too much trouble for them and all the procedures I have had have been pain free and a great success. It’s a truely friendly and professional team and my Colgate smile is full credit to them.

I really recommend this place for afew reasons. Fristly, the entire team really go above and beyond in trying to help each patients needs, including kids. Both children have in the past struggled with the everyday cleaning aspect, and alot of care a time has been given to them at the appointment in encouraging them to change their ways. Now both kids view cleaning each day differently, look forward in going to Dr. Buchra and enjoy the praise from the entire team. The practice seems very organised and clean too. Pleasure to deal with.

BEST DENTIST EVER! I always hated going to the dentist until I met Dr. Boushra. She (and her whole team) run by far the best dental practice I've ever been to. The service is impeccable, the staff are unbelievably friendly and professional. And Dr. Boushra is simply the best, most skilled, most gentle, most honest, most caring, most everything dentist and woman you will ever be lucky to meet. She's honestly one of a kind. I'm so grateful to have met her. Cannot recommend highly enough!!

Dr B is so professional & explains the treatment that needs to be done. Premises are immaculate. Staff are very helpful. Dr B is always so polite to both her staff & patients. Dr. B will contact you when you need anything or advise in any way. Dr B will also recommend other professionals if you need for different treatments. My children & l have been getting treatment for years now & would not go anywhere else we are extremely happy & have recommended her practice to family & friends.

Bouchra is the BEST! In fact the entire team at MDS deserve an award for their patience, professionalism and level of sincere care provided. As unnerving as a visit to the dentist can be, I am made to feel calm and confident that I'm in the best hands when in Bouchras company. No matter the appointment (a general clean, fillings, whitening or removal of wisdom teeth) I know there's noone else I'd trust as much. Thank you for the endless care you provide. I highly recommend!

We’ve found our family dentist in Dr B and her team! Dr Buchra has the most incredible bedside manner. Professional, caring, trustworthy, and goes above and beyond for her patients. I cannot express my gratitude and relief at finding a dentist that my 3 year old daughter and my husband love as much as I do. I wholeheartedly recommend Dr B and her team at Melbourne Dental Suite for honest, judgement-free dental care at an affordable price.

Dr Bouchra Enegd, Desi and the rest of the staff here could not be any nicer or more accommodating if they tried! I've been in and out of the Dentists chair since an early age and since visiting here for the first time back in 2015, I can't see myself ever even contemplating another dentist. Most people dread going to the dentist but here they seem to make it as good as it could can possible be and I can't recommend them highly enough.

I recently saw Dr Bouchra and Demi three times, and I was extremely pleased with each experience. They are genuinely caring, friendly, trustworthy and professional. If you feel nervous about going to the dentist, Dr Bouchra and Demi will really put you at ease and help you to feel calm and relaxed. Dr Bouchra conducts very thorough assessments to ensure the highest standard of care is delivered.

I have loved working for Bouchra at Melbourne Dental Suite! She is such a caring person and every time i walk into the clinic it feels like my second home. She has taught me a lot about dentistry and i love the way she cares about her employees and her patients so much! I would recommend everyone to visit Melbourne Dental Suite to get their teeth checked :)

Great experience! Probably the first ever time that made me feel comfortable to be visiting the dentist (which I hate doing!!). Dr Enegd is very professional, very polite and brought things to my attention that my previous dentist was not doing, felt like my best interests was being looked out for, so thank you. Will be returning.

Bouchra is hands down one of the most amazing dentists I have ever been to. I first met Bouchra when I was roughly 17 to get braces and have been to her ever since. I am now 25 years old. I will continue to see her as long as she is in the trade! Bouchra is so incredibly gentle, caring, kind and so, so great at her job!!!

Wonderful, warm service from both dentist and dental assistant. My treatment plan was fully discussed with me and not only outlined the best preventative measures that can be taken, but also considered my financial position. I highly recommend Melbourne Dental Suite for their professional and person-focused approach.

After a bad experience with a CBD clinic I visited Melbourne Dental Suite. The difference was massive. Dr Enegd and Demi make you feel very welcome and slowly step through everything with no rush. Very upfront and honest about everything and the best experience I have had in a long time, definitely won me over

Dr Bouchra and her team are amazing and gentle health professionals. My family travel 4 hours to have our regular dental check ups at Melbourne Dental Suite. The facilities are state of the art, the staff are amazing with children and we couldn’t be happier with the services that are provided.

I’ve been going to Dr Bouchra for around 7 years now and even though I’ve just moved interstate , I fly to Melbourne to have my dental work done by her. She’s the most brilliant , caring dentist I’ve ever had. I’ve just had veneers finished today by Bouchra and couldn’t be happier!

Dr. Buchra and her team are truly a gem of a find. There exist a plethora of professional dentists Yet the team at Melbourne Dental Suite truly care beyond the professional services. A team that Think with their Heart and always Deliver with a smile:) Thank You Haris.A.Razak

By far the best dental experience I've ever had. Quality work, including fixing the work of lesser dentists. All the staff are professional, friendly and make you feel relaxed. If you are scared of dentists, this place will help cure that fear. I wish I'd found them sooner.

I did a check up and a clean, and the service was very professional and warm. I was explained potential problem areas and given realistic expectations and solutions. I appreciated being educated on things I could improve on - all with friendliness and care! Thanks team.

Dr B has been my dentist for the past four years and I’m extremely happy I found her! This is a great place that offers excellent dental care. Everyone that works here is a champ, and Dr B is very gentle and caring in her work. Gotta be the best dentist in the area.

Dr Bouchra and her dental assistant Demi were just wonderful!! I had severe sensitivity in one of teeth which was misdiagnosed at another dental clinic. Bouchra was reassuring and fixed my tooth with no scary or misleading expenses. Could not recommend enough!

I highly recommend Dr Bouchra Enegd. She is so caring, honest and the best dentist I've had in my life. I had high anxiety about going to the dentist prior to seeing her. I'm now excited to go to the dentist!! I can't speak highly enough of her and her team.

I’ve been going there for at least 2 years now. People working there are super friendly and comforting. Very relaxing environment it doesn’t feel like you are at the dentist. Very clean and fresh look. Can’t wait to go back :) and prices are very affordable

I have never found such a caring, honest and informative dentist. Very thorough and quality dental work. I am always quoted affordable prices and can always get an appointment when needed. Would highly recommend, the team here is exceptional.

What an amazing experience. I am terrified of the dentist so felt sick on arrival and the staff were all so incredibly nice and caring l left feeling elated. Finally a dentist who is kind, skilled and affordable. Could not reccomend more!

If you want a professional and understanding dentist, this is it. Doctor B and Claire are the most amazing and thorough dental professionals I know. The whole family comes here and my girls actually look forward to their periodic visits!

I have been a patient of Dr Bouchra Enegd for almost 17 years and have followed her to every clinic she has worked at. I cannot fault her friendly and professional approach to care. Highly recommend

Immaculate dental work, amazing care for clients. Dr B and her team have struck a perfect balance between a first class professional dental clinic and a friendly and welcoming homely environment.

Very friendly team helping me with my teeth issues, always very gentle and reassuring when in the chair, not local to me but not a problem driving the distance, thank you Melbourne dental suite.

I have been going to Bouchra for quite a few years now and I can honestly say that there isn’t a more honest and gentle dentist out there like her. She is so thorough and great at what she does.

I always have such a wonderful dental experience every time I come here. In addition to exceptional, gentle and thorough care, Dr B and Demi are kind, genuine and generous people. Thank you!

Very professional, excellent dental practitioner and excellent team. Nice relaxing environment , high end personalised dental service and treatment. Five stars

Fit me in at short notice and provided thorough check. Went above and beyond my expectations and quick to put me at ease. Cannot recommend highly enough!!!

Dr. Bouchra is amazingly sweet, gentle and friendly. She aims to make each dental visit as painless and comfortable as possible. Highly recommended.

The most fabulous staff you could ever want! Best local dentist practice I've seen.

Doc B is very thoughtful for patient with kindness heart

Warm friendly reassuring and excellent dentistry

Excellent service!!! Highly recommended.