The owners are so nice and helpful, I've never found a better vape/smoke shop. They knew exactly what kind of juice to recommend when i was looking for a guava flavor. Plus the free stickers and small pipes they give you are an extremely kind bonus. This is the only shop I'll go to for my vaping/smoking needs.

Nice little shop for all your vaping needs! Just bought one of the latest models they got in, they let me try it out with my tank, and even threw in some batteries for me! They have a large selection of devices, and their staff is very helpful and knowledgeable! Definitely my go-to vape shop.

My experiemce at this vape shop was over the top, they had an incredible diverse choice of e liquids and also CBD isolate, even CBD isolate infused with terpines and this was just am over all great experience. Excellent customer service and an incredibly moce person too

The customer service was absolutely outstanding. I'm still relatively new to vaping and with the help of Daniel, I was able to leave the store with not only the product I needed but also with the wisdom as to why I needed it. Keep up the good work guys …

Hands down best customer service I've experienced in a long time. And to top it off, she made it look like it was effortless even while helping two others while I decided on my juice and looked at mods. Will be going back as long as the same people are working.

This store is like if your favorite stoner grandpa set up a smoke shop. Scott was so nice, warm and welcoming and he had a greeting kitty named Texas who just loves to walk around the shop and pets. His prices are fair and if you’re looking

First off in all fairness I wasn't looking for glass ware at the time so I can't rightfully reflect on that aspect of the shop which seemed to be the majority of the inventory. The vape section has quite a bit of novice and entry level vape

although i work for a towing company and there was an unfortunate event that happened where a manager's vehicle was impounded. I got the opportunity to meet one of your managers and i must say she was understanding and a delight to talk to.

Absolutely the best customer service I’ve ever received. Needed a replacement part and Scott was on it from Scouring through the store to using all of his resources possible to help me find what I was looking for. Plus the store has tons of

t want to go ahead and use my magic on this gem. These are some of the #greatest humans I have encountered and they inhabit a #rickandMorty #themed store. This is my home store for all #glass, #vapor. And random #enlightening conversation.

Tonight was my 1st time there, let me say how cheap the prices are compared to other Vape shops I've been to. The prices on the juices cheap for what I have paid for smaller bottles elsewhere. The vape apparatus not sure proper term for it

I've been going here for about a year and every time I come in I'm greeted and helped by the coolest people. I got to meet one of the owners Scott and got to see why this place has such a great vibe. I've been to other smoke shops yet this

Man what an excellent store for all your smoke needs. We've been to countless shops all over atx and this one is by far the best. Their glass is beautiful and Scott's customer service is out of this world truly a great guy ! He Didn't make

I was 100% new to vape products. I didn’t know where to go so I checked out the reviews on google and saw that Vape Certified had some great reviews. I went into the store and was pleasantly surprised! Very clean, very professional looking

Scott was super nice and helpful when helping with my selection. I had just gotten a nice bonus and was excited to splurge on something new and he showed me beautiful pieces that were handmade either here in Austin or Houston. After going

I highly recommend Metric Glass and smoke. Extremely knowledgable staff. Just like their Houston store, they're pet friendly!! Awesome selection of ejuice and vapes/ vape acvessories. They have local handblown pipes! Seriously a one of a

This is the best vape shop in Austin. They have a great inventory and the customer service is really outstanding. If you’re looking for another empty store with no inventory and a couple bro’s hanging out on their phones, this isn’t that.

Tonight 3/14/17 I sat on my vape crushing the tank and shattering the glass. It was late 9:45 and I googled shops open and this one came up close to me and open till 10pm. I rushed there and got there 3 minutes till. They were still open

I've been coming here for the past few months after giving up smoking for a number of years. I really had zero knowledge of how the vaping thing worked. Scott as well as everyone else who has waited on me have been tremendously helpful,

Great place to grab all my smoke supplies, clean and super organized location. Owner Scott gives great customer service, also knowledgeable on different products. Owner Scott is also following CDC guidelines, great smoke and glass shop.

What a cool little spot! I went by as it was the closest place to my location... Glad I did! While I don't recall the name of the co-owner (manager) that helped me, I can say that she went above and beyond. She hooked up free goodies,

Owner is so kind! We visited their shop and he and his wife had just opened the business. They have an excellent selection and are willing to order items that you request. Plenty of vape juice and accessories! Five stars! Thank you!

The staff here are always so friendly, efficient and helpful whenever I’ve come into this place. The owners are very kind, knowledgeable and know how to treat their clientele. I’ve never had a problem that they couldn’t fix for me.

Great location, great prices, and amazing owners who are so friendly and helpful! This isn’t your typical smoke shop. It’s super clean with comfy couches and I love that it’s dog-friendly too. I won’t go anywhere else in Austin.

Olivia is awesome and is super helpful! The safety and social distancing expectations here are met with flying colors. People are made to wear masks and the atmosphere is very friendly and open, super recommend.

This place is great! It has a really chill vibe and nice people behind the counter. They have a really wide selection of vape supplies; RDA's, tanks, coils, coil rolling kits, and some really great flavors.

Great location, reasonable prices- but the best thing is the staff. Rigo was extremely helpful, walking us through everything. He was knowledgeable, attentive, and shared his experience with products which

I bought a mini approximately 90 days ago. I only used the battery on weekends. Last weekend the button malfunctioned. I returned to the store to hopefully get an exchange. I was told nope, but we'll

Always friendly staff willing to help with whatever you need. Pet friendly, too! They have good prices and an awesome return policy if you don't end up liking the flavor you choose. Highly recommend.

I felt a little guilty for coming in about 15 min before closing, but the owner and staff were very friendly. They appeared to have a nice selection and as a bonus they're a walk away from Cafe Java.

A bit on the expensive side, but absolutely incredible service and super helpful. They set me up with my new vape and had a lot of great tips that I've already put into action. Awesome!

Always appreciate Scott's willingness to help and stand by his products. When he couldn't fix the item he exchanged it gladly without hassle! Always friendly and knowledgeable staff!

Scott is AMAZING!!! This is definitely my new smoke shop. Amazing service , stock and conversation. The roads were frozen and this guys, a juggernaut still here happy to help.

Nice and polite staff but i bought 2 nicotine vapes on separate occasions and they hit much weaker than the same brands I find at other locations. More like a last resort spot

The young lady worked there is a great person. What a wonderful customer service. I bought a smoke and juice. Special thanks to her. I will visit again..when back from Canada.

Super chill vibe. The Vape- tender gave me a super cute free mouthpiece because it was my first time here. Very helpful overall, they also have a Pool table and water jug!

The owner is amazing! She is very nice and welcoming! They are willing to order what I need and call me as soon as it gets in. I would highly recommend this shop!!

John was very helpful and a right on dude would recommend and will return to do my tabbaco pipe purchase thank you John for your time and getting us all set up.

Scott was SO hospitable and kind! He took out the extra time to really help me find the flavor I was looking for and held great conversation. Highly recommended!

This is the best smoke shop I’ve ever been too the old man in the overalls was very nice and helpful. They have everything you need I highly recommend this place

Got everything that I was looking for, and something that I never thought I’d find. Great salesman, great service, great products pretty decent prices too.

Don't buy any Esco Bar here, they always die too early compared to ones I buy elsewhere. I would go to the Chevron next door they have better vapes there.

Great shop with an excellent selection. Inhave purchased several pieces here and I am 100% satisfied. Scott is very knowledgeable and a great salesman.

Great place and prices are amazing! Had a lot more vape juice to chose from than other places I have been as well as extremely nice staff.

Very chill and inviting environment, they helped us pick a wrap and the dog was friendly too. Will come back thank y'all …

Guy on the phone said they definitely have rtas in stock. Drove 40 minutes, no rtas. Headshop selection seems decent.

tl;dr: It's the kind of store that gives you the feeling you just got fleeced, even if you don't know it yet.

Ram at glass and smoke is super helpful! This place looks amazing after the remodel and is always stocked!

This place rocks! Olivia is always so lovely and helpful. They carry a great product line too

Awesome staff and very decent prices.