Horrible experience, absolutely appalling. Well where do I begin? The food you may say? Unfortunately I can’t critique the food, as I am still yet to taste it. After ordering 4 seperate times on Ubereats, I have had to cancel… Every. Single. One. Normally I’m not one to write reviews or post negativity but this has become to much. On Ubereats, it says that your store is open at 2 in the morning. So foolishly, I’ve ordered on 4 seperate occasions. As someone who has worked in the food industry, I’m aware you have to manually accept the order. So why does it say our order has been accepted when the restaurant has closed? Now I’ve read through the replies and reviews, and this is in no case a shortage of the drivers. As often times the drivers have had to accept the order to be able to contact us, and inform us that your shop is closed. By no means is this a mistake, as the first time I ordered from you was 10 months ago. I have gone through every Ubereats order to find the date (04 May 2022). I would appreciate this issue being fixed, as I do not want any other hungry citizens to be scammed. Apologies but this was too much when I am currently bedridden at home. Thanks.
Service
Delivery
Meal type
Dinner
Price per person
$1–20

So it's been six years since I first reviewed this place and have been here many times since for two simple reasons; quality and service. The food here is never disappointing, and surpasses many others in the area - there's a reason they won Best HSP & Chips in Victoria. The service is absolutely amazing, everyone behind the counter makes you feel like part of a larger family and they are always happy to chat even when they're hard at work getting other people's orders. I would 110% recommend trying out their menu and sharing it with friends.
Service
Take out
Meal type
Dinner
Price per person
$1–20
Recommended dishes
Mixed HSP, Kebab, Pizza
Vegetarian options
They're vegetarian, not sure what else there is to say.
Dietary restrictions
If you need gluten free they do it.
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
Tons of it, so come on down.
Kid-friendliness
The owners love kids.

Great chips, very accommodating of the need for gluten free food, definitely recommend! Edit- Sadly have to edit this review. Not only have I had the same experience via uber eats as other people have had where the store says its open when it isn't, but their hours are never accurate anywhere else either. It's always a guess as to if they're open until 9pm or not. The food quality is amazing but without knowing what hours they're open it's impossible to eat there even when we want to
Service
Take out
Meal type
Other
Price per person
$1–20
Food: 5
Service: 3
Atmosphere: 3
Recommended dishes
Mixed HSP, 1 4 Chicken & Chips
Dietary restrictions
Good gluten free options but they're not made very obvious, have to ask owner

Always came here for chips we travelled over 45 mins for there chips best around. But never again. Lost a loyal customer today. The wait exceeded an hour today Becuase they forgot we were standing there and don’t bother calling in advance as they don’t honour your food until you actually get there and then they forget about your order. It’s happened so many times but we let it slip. But it’s just getting worse and worse. Seen so many people walk out today. Get more staff or don’t accept the orders if you can’t be honest with the customers and give a reasonable time frame for food. But hey if you have nothing better to do with your time than waiting around then this is the perfect place to Be!
Service
Take out
Meal type
Dinner
Price per person
$40–60

Never had the chance to eat here and I’m sure the food is good but TWICE now I’ve tried to order uber eats late at night (uber eats says it’s open 24 hours but I now see it says closes at 9pm online). Twice I’ve ordered food and the driver had been connected only for the driver to contact me and say they are there but the restaurant is closed?? This happened once before a year ago I took another chance thinking the problem would be solved but again the same thing. Wasting driver and my time had to request refund off Uber eats again as they took my money already and as the order never arrived because the place is CLOSED even though it’s open on Uber eats ready to make orders. Very annoying please fix this and stop wasting people’s time
Service
Delivery

I am luck enough to love locally to this place and I am quite disappointed when I see how others are unfair with their reviews. Yes sometimes I have to wait a extra ten minutes but that's OK because they are busy with other orders. But that makes sense as everyone wants one of their amazing hsp's. In my couple years of experience going there the person at the front has always been kind while I order. If you have never been here before I recommend it the service is good and the hsps are awesome it's worth the short wait if they are a little busy.
Service
Take out
Meal type
Lunch
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 3
Recommended dishes
Mixed HSP, Pizza

Ordered food at 6pm. Kept getting pushed back. 2 hours later and it still hadn’t arrived. They take orders and just keep pushing them back until they close and then cancel them so they don’t actually have to do any work. And it leaves it too late for people to order from a real business not a scam place. Hard to imagine a little place like this could be so busy it takes over 2 hours on a Thursday night to make food. And it wasn’t a lack of drivers because there was one waiting to pick it up
Service
Delivery
Meal type
Dinner
Price per person
$20–40
Food: 1
Service: 1
Atmosphere: 1

this place has the best hsp and chips around but if you want to get dinner order well in advance. last 2 times ive ordered ive been told 15-20 minute wait on the phone for pick up those supposedly short waits turned into hour long waits for a single hsp. cant fault the quality of food or value but estimates on wait times are definitely not the best around 5.30-7.30pm(fair enough when its the best place around)
Service
Take out
Meal type
Dinner
Price per person
$20–40
Food: 5
Service: 3
Atmosphere: 3
Recommended dishes
Mixed HSP

Working in the food industry for years I have never had a supplier deliver chicken in various sizes from what I ordered, FYI if you can't make your own chicken schnitzel or obtain pre crumbed chicken please buy your own and follow instructions. Step one buy chicken breast. 2. Flour 3. Egg 4.breadcrumbs. After that deep fry or pan fry add sauce, ham and cheese and put under salamander or oven. If you can't make a parma take it off the menu and stop blaming your supplier. My true reactions.
Service
Delivery
Meal type
Dinner
Price per person
$20–40

How can you forget the chicken the main part of the meal , they don’t answer their phone so called the driver in Uber he went back to the shop handed the phone to the owner and refused to talk to us still no chicken hubby headed up there to them shutting their doors and refusing to hand us our food . Bad customer service Owner so rude to customers and staff This place needs to be shut down over charging of food I will never buy here from again
Service
Delivery
Meal type
Dinner
Price per person
$20–40

Love this place. Best chips around. Best garlic pizzas. Best HSPs. The garlic sauce is special and I always get extra. Menu is massive and quality is always spot on. Been going for years and never had a bad meal. When they aren't flat out, the owner is always up for a friendly chat. When they are flat out the quality never wavers. Do yourself a favour and get an Aussie Parma, wings, or chips cheese and gravy. Still gotta try the lamb shanks. I'll be back soon.
Meal type
Lunch
Price per person
$20–40

Ordered from this place. Told delivery would be 20 minutes, delayed 10 more minutes, another 10, another 10, an hour after ordering we changed to pick up since it was taking ages. After arriving to the shop we were told “we don’t have chicken” and told to cancel it ourselves. After ringing the shop for further help as we couldn’t cancel ourselves received no apology or any help on how to do this, just got given extremely poor attitude. Terrible service and terrible workers.
Price per person
$40–60

Wow what a place no wonder it got voted by paper one of the best in Melbourne. Well went there today to get a mixed kebab did not disappoint absolutely sensational yum yum. Crisp fresh tasty I’ll be back. 10/10 for me food selections is amazing also meats well seasoned also.
Service
Dine in
Meal type
Lunch
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Kebab

I was always happy with the pizzas but tonight there was a chicken bone on my BBQ chicken pizza and a stone in the olive on the other pizza. The BBQ chicken pizza also had capsicum and mushrooms on it which was not mentioned on the menu.
Service
Take out
Meal type
Dinner
Price per person
$20–40
Food: 3
Service: 3
Atmosphere: 3
Recommended dishes
Pizza

Best chicken & chips in the eastern suburbs. Every time I go in Alex is always nice and chatty. Never had a single issue with the food here. If you want fresh tasty food go in person and grab it. Would recommend:)
Service
Dine in
Meal type
Lunch
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
1 4 Chicken & Chips

Do not order for delivery from this restaurant for dinner if you want to eat within 1 hour and 30 minutes. Wait times are ridiculous, understand it’s a very busy take away shop but only the shop owner and one other person working so just purely greedy from the owner to not employ more people to work
Service
Delivery
Meal type
Dinner
Service: 1

Ordered uber eats, the driver waited half an hour and was told by the owner he wasn't going to proceed with preparing the order. 90 minutes after I ordered the food I received this information that Montrose Charcoal Chicken cancelled my order, however they delivered to my neighbour next door . Not happy!
Price per person
$20–40
Service: 1

Chips are tasty. However, when it's busy it takes 25min for them to process and complete an order for medium chips. If you're looking for a quick meal and it's peak dinner time I would avoid Montrose Chicken.
Service
Take out
Meal type
Dinner
Price per person
$1–20
Food: 3
Service: 1
Atmosphere: 1

I am a fussy eater but have enjoyed every meal ordered from Alex and team. He is a delight to see on my worst days 10/10
Service
Take out
Meal type
Dinner
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Mixed HSP, Gravy, Kebab, Pizza

Poor service. Waited far too long for basic meal that should have been done before 15 minutes. Do NOT Order Uber Eats from here. Poor service quality.
Service
Take out
Meal type
Dinner
Price per person
$20–40
Food: 5
Service: 1
Atmosphere: 4

Never disappointed by the food here. Always hot, fresh and super delicious. My sister and I both love the pizza, garlic bread and HSPs especially. If you haven’t tried out this place I would highly recommend it :)
Food: 5
Service: 4
Recommended dishes
Mixed HSP

Ordered from here 3 times because the menu looks good. Every time the delivery driver had to cancel because they didn't update the delivery app that they were closed. I'd love to try the place but given that I've no idea when they're actually open, I won't be ordering again

Yuck yuck yuck Kebab Do not order through menulog My order was over an hour to get to me and was soggy and inedible and cold. Rang Montrose and they told me to order with Uber next time What a waste of money . They don't care they got thier payment so annoyed More

If I could give zero stars I would but unfortunately I can’t, the service here is absolutely disgusting and was missing half of my food will never be returning!!
Service
Take out
Meal type
Dinner
Price per person
$60–80
Service: 1

I bought large chips today and they were the best chips I ever put in my mouth. The service was excellent Alex is a nice guy he is very funny he has a sense of humour I will definitely be back again
Food: 5
Service: 5
Atmosphere: 5

It’s one star as they don’t have the option for no stars. Bad food and orders get cancelled. Shop else where!
Service
Take out
Meal type
Dinner
Price per person
$20–40
Food: 1
Service: 1
Atmosphere: 1

Do yourself a favour and NEVER order a delivery from here. Whether it’s through Uber eats or the store directly they always take about 2 hours to deliver and we have always had to ring up to make sure it was still coming. (We live about 5

Best chips ever super crunchy nd taste amazing also there pizzas are the best in the area by far love our local
Meal type
Dinner
Price per person
$40–60
Food: 4
Service: 4
Recommended dishes

Went to this place the owner made me feel uncomfortable I had to go out and wait. the food was ok but not worth the wait.
Meal type
Lunch
Price per person
$20–40
Food: 1
Service: 1
Atmosphere: 1

Has happened multiple times they take the order on ubereats regardless of whether or not they are actually open which the drivers are not aware of. Need to be taken off ubereats as they are incompetent
Service: 1

Wow! This place surprised me! The pizza is old school awesome and the hsp pack was so yummy! Not sure why they have low reviews! Definitely will be returning! Yum
Food: 5
Service: 5
Atmosphere: 5

Horrible service & disgusting, owner abused & swearing trying to call on multiple days. Uber eats will time out & if you try to order via phone they will hang up on you. More

Can’t review the chicken as they delivered the salad & gravy but no chicken! Tried calling them for over 15 minutes & not once did they answer the phone.
Service: 1

The legendary chips are back! Obviously expect a long wait as it's busy for a reason, and that reason is the incredible chips! More

Even though it was super busy they took the time to meet my every needs it was wonderful service and excellent food More

poor services. I ordered food but they forgot cook for me and they never apologise . Food is so so, price is good.

Half chicken and chips,great tasting chicken,afew more chips would be nice but still very tasty
Servi…
More

Rude service and ridiculous management. Uber killer. You can't get any food from Uber when you order here More

Worst schnitzel burger I’ve ever had. Absolutely disgusting. Would never recommend this place.
Food: 1

Always good food, chips, chicken and kebabs are consistently delicious!
Food: 5…
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