We are customer of this bank since 2013, but rarely went to the branch for transections, today I went to the branch to make a Bank Draft, I got a queue right away. They asked for my debit card and ID. They teller told me to remove my Mask to verify my face. Than started interrogation...name of the joint account holder, where she works, when did you last did your online login, what is the last transection made, what is your postal code, what's your email address on file, what's your phone number, then they gave me a form to sign written I only pay tax in Canada..which I have never seen before...even all those were fine with me...at the end they told me to provide payees address...which I didn't had..and he was not answering my call. I asked is it mandatory to provide the address...she said Yes. Then I took my cards back and told I'm in a rush...I'll go to TD Bank. Teller told me "whichever bank you go will require the same" You won't believe TD only required the ID and debit card....it took only 5 minutes....waste of time and energy.

I banked for 12 Years with national bank..drove almost 30 mins to their locations....and what happened was I had a check for $5000 from a remax they didn't trust me and put the cheque on hold When I was in need of money ...so from today I'm changing my bank

I came into this branch after many years of absence and left feeling very much appreciated for my restarting of business with them. Christina was helpful, friendly, and quickly got me sorted out! I would highly recommend this branch!

Good customer service. We came here to close the account. Lorena Jayetileke was very patient and helpful that well informed us what to anticipate and facilitate the whole process smoothly.

I don't know how these places have 4 stars when they don't even stay open past 3 how do they expect to make any business how are they in business?

I consistently receive excellent service at this branch. I'm very glad I switched to this bank a few years ago.

Every time I visit this branch I feel warm welcome! All members of this branch are amazing. Thank you, team.

A very nice place to deal with and people call you by name which makes you feel like small town service!

this is the friendliest bank I've ever been to, great service!!

Super amazing staff!! They are always smiling

Great quiet branch. Got everything I need.

Thank you MONIQUE for the amazing service.

Great bank, friendly and helpful.

Great service with great employe

Friendly staff...great service.

Friendly staff