Office Depot

340 reviews

309 N Carrollton Ave, New Orleans, LA 70119

www.officedepot.com

+15042063157

About

Office Depot is a Office supply store located at 309 N Carrollton Ave, New Orleans, LA 70119. It has received 340 reviews with an average rating of 4.2 stars.

Photos

Hours

Monday7AM-8PM
Tuesday7AM-8PM
Wednesday9AM-7PM
Thursday10AM-6PM
Friday7AM-8PM
Saturday7AM-8PM
Sunday7AM-8PM

F.A.Q

Frequently Asked Questions

  • The address of Office Depot: 309 N Carrollton Ave, New Orleans, LA 70119

  • Office Depot has 4.2 stars from 340 reviews

  • Office supply store

  • "This location has the BEST customer service! My coworker had to print programs for a funeral"

    "Great location shop year around for supplies! Extremely great customer service and store is very organized! We needed assistance for an employee direct me in a professional manner where to locate an item/product I was searching for in the store sufficiently"

    "if i could give them zero stars i would"

    "My copy/bind order was not correct; however, I believe that there was genuine miscommunication (masks, limited staff, me not being clear enough in my request)"

    "Wow! If your looking for friendly or even half desecnt service avoid this place"

Reviews

  • Sierra Spears

This location has the BEST customer service! My coworker had to print programs for a funeral. They were soooo kind to her! In a world where many are short on patience, OD on Carrollton deserves to be acknowledged for EXCELLENT customer service! Thanks so much for your kindness- you all are literally angels on earth! God bless!

  • Rumi Muva

Great location shop year around for supplies! Extremely great customer service and store is very organized! We needed assistance for an employee direct me in a professional manner where to locate an item/product I was searching for in the store sufficiently.

  • Kelly Ardoin

if i could give them zero stars i would. the store is fine, the copy print section is completely 100% incapable of doing anything. ordering online acts like it's straightforward, but every time my orders are min 4 hours late and never right.

  • Kerry Kelley

My copy/bind order was not correct; however, I believe that there was genuine miscommunication (masks, limited staff, me not being clear enough in my request). Despite initial frustration with the result, I appreciate the swift & empathetic

  • Travis Smith

Wow! If your looking for friendly or even half desecnt service avoid this place. The people here seem miserable and it reflects in the interactions with the customer. The energy at the print section was so negative and they behaved as if my

  • Caroline Cahill

Horrible service. I wasted 45 minutes waiting for an order I had placed and paid for online and still did not get what I paid for. I attempted to place an order online to print 4 photos of various sizes. When I went to the store to pick up

  • Peter Solimine

They refuse to accept a return on an unused $80 adapter that I purchased before realizing it was not what I needed. Apparently an adapter counts as an electronic device, so the return policy was limited to 14 days. I took 45 minutes out of

  • Jamie Conway-Tracy

If I could choose NOT to give this location ANY stars, that would be more appropriate and accurate! I stopped in on May 9 2023 around 10:15am. I was greeted kindly by the cashier and a couple more employees on the floor. I was killing time

  • Barbara Baldwin

I have used this location because it is convenient for me. However, I could probably drive to Baton Rouge or Mississippi and back and have my prints done in the same amount of time. After being put on hold for 12 minutes 3 different times

  • Amay Elisabeth Milavic

The black lady working the copy/print center, with short dreadlocks will literally go do different projects/tasks right in front of you while you wait in line for half an hour and ignore you. She does not care that a customer is right in

  • Bridget Stiltner

Horrible customer service. There were 3 people in line and it took me 15 minutes to mail a package. The two young ladies behind the counter had zero sense of urgency and did not show respect for anyone's time. When the gentleman in front

  • Sarah Trimble

I needed to send a fax and the "free" online services for that had page limits. I'm so glad I was able to fax all the pages I needed to send from office Depot!! What a lifesaver. It was so easy and the staff there showed me how to do it.

  • Macede Jackson

If you have a big order (or any order) PLEASE go to Kinkos downtown. I placed by order (1200 pages, variety files) before noon. I went to check on my order at 7pm (the time they said that it would be ready) and the guy told me that that

  • Raymond Jones

I had been using this place for scans and prints for years. My disability prevents me from using touch screens and most computers. They suddenly chose to stop offering person to person service for these tasks because "someone complained

  • Jeriel Marshall

Never order next day pick up from the copy and print department because I can assure you it will not be ready the next day. I have ordered from them multiple times to pick up the next day and my order never was ready until the day after

  • Justin Donovan

Self-service printers never work and customer service never is able to provide any assistance. I think the 20 times or so I've tried to print there it's only gone smoothly once or twice, half the time I have to leave without my project

  • Quinton Rasberry

This is absolutely the worst Office Depot location I have ever been to. I called to ask if their printing department could handle a job. The job was printing a sign on the magnetic sheets that the company sells. The clerk who answered

  • Undine Jost

Their rewards program is a sham! The story changes every time you go: rewards are posted every quarter, no every 30 days, no another 2 weeks until they become available. "Our system just changed!" My app says I have rewards, but the

  • Melissa Hamaz

If I could put zero start I would. Very rude stuff, careless . Asked to print couple papers she start screaming at me and asked her coworker to come and deal with me. Left me in the middle of the conversation. Never come back again!

  • Wendy Lentz

Convenient location but, the store is not clean. Only one copy machine was working and it looked like the buttons had not been sanitized in months. Floors and glass doors also, had noticeable dirt and finger smudges.

  • Jennifer Farwell

While there have been a few glitches here and there, over the years I have found this retailer to be reliable and well equipped. As someone who likes to "get 'er done," I especially like the self-service options.

  • Julianna Salyer

Robert was very helpful when my online order did not print as anticipated. He took time to troubleshoot and ended up getting it printed just as I needed! I greatly appreciate his patience and willingness to help!

  • Danielle G.

It’s always a pleasure to visit this store because it’s the only office supply store in my area. The staff is very knowledgeable especially the ladies in the print and copy area. The staff is great overall

  • Holly McKenney

The print shop at this location is absolutely abysmal. What is the point of having self service copies that are not services and checked on throughout the day and the employees just stare blankly at you.

  • Carolyn Calvin, AGZ First Vice President

This was a great experience. Robert took my computer and did everything he could to get it repaired. However it was a gonner. He helped me find another computer. He added the Microsoft 365 and saved me a

  • Tyani

Great service. Called and asked if the product i wanted was in stock, it was, came and bought it. Employees were very friendly and courteous. Definitely would recommend this one over other locations.

  • Amber Stokes

Had a problem with my daughters water bottle. The cashier was awesome! She looked up my receipt for me and exchanged the product with no fuss. Saved me the hassle of returning to the manufacturer.

  • Harold John

My experience was extremely positive.. The associate that helped me was very courteous, thoughtful, helpful, and knowledgeable.. I recommend this location on St. Charles Avenue to everyone..

  • GCatrinn vvqcjttxegv Jones

The general manager is the one who helped me, he was very pleasant and friendly personality, and you can tell he’s a person that goes over and beyond to help you for whatever you need our

  • Shereda T. Pannell

Used the copy & fax services. Great customer service reps! Everyone was friendly, smiling and helpful. They all seemed happy to be at work. I appreciate that! Was in & out in 12 minutes.

  • Tours By Judy Geddes Bajoie

I had an extremely pleasant visit..because of Robert, the manager. He was quite helpful and very kind in assisting me with my printing.

  • Jerry Lenaz

Very helpful and friendly staff and very convenient. Sometimes products are out of stock, but can easily order online for delivery.

  • Kim Ford

This establishment has fully recovered from the Covid shut down. They practice safety, cleanliness and excellent customer support.

  • John Turner

They almost always have what I am looking for in stock. If not I can order online and pick it up at the store. Very convenient.

  • Danny Abel

Costumer service is great but store is not. Selection is limited, to none. Multiple items completely not carried or never in

  • Jaiden Walker

My prints ended up wayyyy too dark and the associate at the store was very mean to me when I was trying to explain it to her.

  • Isaac Belonga

Lots of sound technical advice and suggestions. Good place for college faculty to make high quality instructional aids.

  • Zena Ezeb

The atmosphere is wonderful and the employees are very helpful in the areas they work in, but more workers are needed.

  • Marcilio Farias

For more than a decade Office Depot has been my favorite place to get what I need for my home office.

  • Preston Sunderson Freeman

The Cashier Staff are always on point at the 309 N Carrollton Ave, New Orleans, LA 70119 location.

  • B. SANDERS

Always a place to find my ofc supplies. Staff is customer friendly, professional and knowledgeable.

  • Lyn Morein

Cone-shaped was awesome! Very professional, efficient, friendly, and cared about my needs.

  • Bill Marshall

The store manager and staff are outstanding. Helpful, cheerful, positive and professional.

  • thomas taylor

The best service in New Orleans, hands down. Consistent, knowledgeable and efficient.

  • Kirk Dougherty

The young lady at the printing counter was very helpful.

  • Consuello Carr

Alwsys get my printing here. Quick precise and helpful.

  • April Parker

Great variety of selections and great customer service

  • Fallon Evans

Friendly workers and always stocked with items I need

  • Ann King

Awesome employees Convenient location

  • William Marshall

Fantastic service all around

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