Orosergio Custom Jewelry

149 reviews

27 Queen St E Suite #803 8 th floor, Toronto, ON M5C 2M6, Canada

orosergio.com

+16474287013

About

Orosergio Custom Jewelry is a Jewelry store located at 27 Queen St E Suite #803 8 th floor, Toronto, ON M5C 2M6, Canada. It has received 149 reviews with an average rating of 5.0 stars.

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Hours

Monday10AM-5PM
TuesdayClosed
WednesdayClosed
Thursday10AM-7PM
Friday10AM-9PM
Saturday10AM-7PM
Sunday10AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Orosergio Custom Jewelry: 27 Queen St E Suite #803 8 th floor, Toronto, ON M5C 2M6, Canada

  • Orosergio Custom Jewelry has 5.0 stars from 149 reviews

  • Jewelry store

  • "I hope my experience can help you, this was a big important purchase for me so I didn't take it lightly and learned a lot along the way"

    "Best of regards to OROSERGIO!!! I approached Sergio for a project with extreme significance to myself"

    "I got a beautiful custom 18K gold pendant made as a Christmas present for my boyfriend in Dec 2017"

    "I went to Sergio with a broken silver ring that I had been repeatedly told couldn't be fixed to look like it once had"

    "I contacted 4 jewelers when I was planning to get a high-value bracelet custom-designed and I decided to go with OroSergio as the chosen one mainly because of his customer-service approach and out-right willingness to take on a technically challenged design of the bracelet"

Reviews

  • Edwin L

I hope my experience can help you, this was a big important purchase for me so I didn't take it lightly and learned a lot along the way. I met three or four top rated diamond guys in Toronto, one in the same building as Sergio. The owner of one didn't even greet me, the other tried to sell me very badly included diamonds to fit my budget and requirements. They all have the same story we are wholesalers and sell to other stores and keep the best for our clients. That is not true and if you do your research you will know that its a very centralized marketplace for diamonds. Anyways, this lead me to go through the headache of buying my diamond online and finding a jeweler to set it. Now finding a jeweler to set it is another headache, you risk bringing an expensive stone to the wrong person, different sales stories and crazy pricing because they don't like that you are bringing your diamond, and at the end most of them outsource the work. But this finally lead me to Sergio, we spoke about diamonds and the ring, he didn't give me any stories, offered fair pricing and treated me like a real friend, not the fake vibe or feel like most I met before that tried to squeeze my budget with subpar product so they can keep fat margins. Sergio is a real jeweler with an actual workshop and makes everything in house. Had I met him before I would have let him source my diamond as well and save me from all trouble and hours searching online. It is always better to have a solid jeweler that can do everything for you. I found one at the end. Go see those other 5star diamond salesmen and you will understand. Sergio is a gem.

  • ZUL A

Best of regards to OROSERGIO!!! I approached Sergio for a project with extreme significance to myself. I could see Sergio was very intrigued with the challenge. We first had an oral consult, then in extreme detail he provided me with a 3D visual of the final product. Sergio is very efficient in all he does. He truly admires his trade, and even more so...he aims to please his client. No matter what it takes, he will not be satisfied until you are truly satisfied with his work. It is extremely hard to find jewellers with his characteristics...HONEST & TRUSTWORTHY. His work is very efficient, clean and precise. His guarantee is spot on. He is very patient, provides all answers to queries, and truly and genuinely aims to please to utmost level his clients. I personally was phenomenally excited with the final product, which meant so much to me, and the troubles he went through to guarantee my satisfaction were next to none. I sincerely admire Sergio's demeanour and integrity he presents himself with at his work. Sergio, u made me a piece of jewellery that will remain close to my heart for the rest of my life, and pay my utmost respects to you for the perfection you provided, and with all due respect...I demanded and expected. I can tell you one thing, you get what you pay for, and with Sergio, he will put his heart into work and won't be satisfied until you are. Sergio is a gentleman, honest, genuine and in my opinion...a Guru at his work! Also, serves a mean cup of espresso!!! Thank you for all you have done for me Serg! Hope to see you soon...and wishing you all the best, always! Z

  • Bonnie Scott

I got a beautiful custom 18K gold pendant made as a Christmas present for my boyfriend in Dec 2017. As a designer myself, I wanted something that was true to my original idea and was made well. I was blown away by the helpful and fast service, and quality of the final product - I would highly recommend this company and go back to Sergio in an instant to get any other custom jewelry made. A few perks - I got to deal with Sergio directly. He was very responsive by text and email. There was a quick turn around time and extra pressure with the holidays. When I went in to pick up the pendant, Sergio made adjustments on the spot, and wanted to make sure I was happy with the product before I left. Really liked the fact that there was a physical location to visit and liked that I could meet Sergio in person. Didn't meet any of the other people working "behind the scenes" but that was ok. The location was easy to get to, although a bit tricky to get into the building. Not a lot of jewelry on display, but lots to see online. They use a 3D printing process for a lot of the custom jewelry. I gave Sergio an Adobe Illustrator file and he was able to create a 3D image of the prototype to approve before moving to the final design. Great process and he was able to walk me through the steps easily. In the end, I gave it to my boyfriend and he loves it. Would definitely go back!

  • Hilary Menard

I went to Sergio with a broken silver ring that I had been repeatedly told couldn't be fixed to look like it once had. Anyone I spoke with said that it would take weeks to fix and the entire structure of the ring would be different (often ending with the suggestion that I should probably just buy a new one). Seeing as this ring was sentimental to me, I was determined to have it fixed and went to Sergio based on a friends recommendation. I am SO happy I did. Sergio took a quick look at the ring and said it would be ready for pick up the following day. When I came back, the ring looked better than when I was first gifted it. He was helpful, friendly and professional and I couldn't have been more grateful for his timely and thorough service. Would 100% recommend. Thanks Sergio! UPDATE: I recently went back to Sergio with ANOTHER ring that was extremely sentimental to me. I went just days before the lockdown started in early March, and for months was unable to leave my home to pick up the ring. Sergio went out of his way to accommodate me when the time came, and ultimately ending up mailing my ring to my home at no charge. The ring was beautiful and I was so happy to have it back. Sergio is a true professional and a gentleman - he pays attention to detail and is 100% committed to his customer's satisfaction. This is the place to go. Thank you again, Sergio!!

  • Dan Dac

I contacted 4 jewelers when I was planning to get a high-value bracelet custom-designed and I decided to go with OroSergio as the chosen one mainly because of his customer-service approach and out-right willingness to take on a technically challenged design of the bracelet. After a few weeks in the making, I realized that I had made the right choice of the jeweler. Sergio worked with me diligently on the design & re-design of the bracelet and gave valuable feedback & suggestions as I would have expected of him. My customer experience was so good with him that without waiting for the final product I ended-up him giving him another order of custom-designed bracelet. Sergio not only designed both the bracelets to my specification & liking but also delivered them on-time. In the period of my dealings which spanned almost 2 months, Sergio did not make fuss over anything that I expected of him. Dealing with this jeweler was flawless and that\'s what makes a customer return. Thanks Sergio for making that \"jaw-dropping\", \"star-gazing\" and \"one-of-a-kind\" bracelet happen. You might not see the Prime Minister of Canada wearing it but then strange things happen in this world and who knows............................ :-)

  • Matt Soda

We recently had a custom engagement ring made by Sergio and the result was stunning. Having looked around the city for jewelers and receiving multiple quotes, Orosergio was by far the best choice in our opinion. We had a larger sized emerald which required special attention and Sergio made sure to give it just that. We should also point out that the emerald was very expensive and Sergio was completely honest about handling our stone (we’ve heard stories where jewelers swap out expensive stones for less valuable ones). Sergio is a wholesale jeweler so his shop actually makes the jewelry - allowing him to cut out the middle man and give you a better price. He was very helpful during our first meeting, providing us with options and suggestions we hadn’t ever thought of. He took the time to explain his reasoning and why it would provide the best final product. His process, including providing us with a computer rendering before he made the final product so we could see the ring and approve the look, made the experience effortless. We are overjoyed with how the ring turned out and plan on getting wedding bands from Sergio later this year.

  • Alex A

By far the BEST experience!! Me and my sisters lost our mother in jan 2018. We were searching all over for a custom jewelry maker. Not many exist these days. Then I stumbled upon OROSERGIO Thank God I found him We were looking for soemthing very personalized and sentimental. Lockets to keep our mothers ashes in. Most other jewlers told me what we wanted was unreachable and that they couldn’t do it. Not Sergio. He did not say once he couldn’t do it. From day one to the day of delivery, the experience was amazing. We went back and forth email by email daily. We are picky sisters lol but Sergio made each of our visions, a reality. I wouldn’t recommend anyone other than Sergio for ALL of your needs. He is a humble down to earth man who listens to the needs of his clients, that does the unexpected and accomplishes the “wow” factor with ease. We are in total LOVE with our lockets ! Our memory of our mother will live eternally within our lockets- and we will forever be thankful for what Sergio has made possible for us. These are very sentimental and meaningful pieces. Could not ask for a better outcome. LOVE LOVE LOVE OROSERGIO!!!!

  • Joshua Immanuel

Helped me WELL beyond expectations. Went in here (Orosergio Custom design jewelry) to have one of my silver pieces repaired. I was in the area and needed a fix asap. I did a quick search and came across here and actually decided to come based on the positive reviews. I called to see how to make an appointment and was accomodated based on my timeline and urgency. Not only were they able to do it within record time but they were very friendly and accommodating from start to finish. They even gave me tips for better jewelry care as well as a 2nd to none experience. The service I recieved has been better than any previous experience at a jewelers and they clearly know what they're talking about and treat every customer with respect. If you need custom pieces they are clearly in the business to get what you need done!!! Exceeded expectations and will definitely be back in the future. I live out in the east end and going forward will have no problems coming here going forward based on the service, level of care taken as well as professionalism. Thanks again for the experience and will definitely be back!

  • Michael Goulopoulos

My first encounter with Orosergio jewellery was in November 2016 when he beautifully made my fiancé's engagement ring. Sergio is a true professional and a master jeweller and this was made clear when he produced a stunning engagement ring from my custom design. I reached out to Sergio once again in September 2017 so that he could produce our wedding bands. I gave him a unique design for both my fiancé and I which he turned around in short time and to my complete satisfaction. I shopped around quite extensively and I will say that Sergio has competitive pricing and very high quality work. He is also a pleasant individual and a true professional that makes himself accessible to his clients. He is highly transparent and open with his customers and I had a wonderful experience in dealing with him. There are so many jewellers in Toronto it can be overwhelming, but if you are looking at custom jewellery I highly encourage you to checkout Orosergio and I believe you will find great value and stunning craftsmanship!

  • Andrew Pienkow

Sergio has 5 stars from everyone for a reason. From the start, I felt like Sergio passion and dedication to designing the perfect ring. It started with a discussion about my vision, which he translated into a quick hand drawing. He took down details of exactly what I wanted so that he could convert it into a CAD drawing. In short time, I got a drawing which he offered to convert into a 3D printout. The best part is that my request would have made the ring unstable and he very kindly steered me I a direction that created a better and safer design. Before I knew it, the ring was ready and looks stunning. The ring had 3 sentimental diamonds with engraving of past present and future. To ensure the correct positioning he took extra time to make sure it was done one at a time. Sergio was very easy to communicate with during the entire process. My fiance is loves the design and is estatic about her engagement ring. Thanks Sergio!!

  • Paul Kalra

Sergio came highly recommended to me by a family friend in the trade. I gave him a chance based on this personal recommendation and the reviews I saw on google. Then Sergio WOWed me. The experience, the customer service, and the end product are flawless. Every time. He custom created an engagement ring and told me how to make it even better based on his experience. It was perfect and my wife loved it. We both went back to get our wedding bands. He again custom created these and the band match the engagement ring just like we wanted. The experience was so amazing and Sergio creates such incredible jewelery, I just went back to him for a push present (a gift for when your significant other gives birth). We created a ring together that is amazing on its own and can be stacked with the engagement ring and wedding band. He even took the extra step to engrave it. My wife was speechless.

  • Katarina c

Very Professional! I went to Orosergio to have my engagement ring custom made and do not regret it one bit. Sergio produced a beautiful ring that I am happy to wear. I explaind exactly what I wanted, sent pictures via email, spoke on the phone and went in to their office for ring sizing and further discussion on ring design. Sergio was able to send digital pictures of what the ring will look like. The picture showed exactly what I had in mind with Sergio's beautiful artistic flare. Once I was happy with the design, he offered to make a cast and try it on, but I was ready at that point for him to go ahead and make the ring. It would have been better to take my time and try on the cast just to confirm sizing as the ring was slightly too tight; however, he adjusting the ring size for free and now its perfect. I definitely will go back to Sergio's for my wedding band!

  • Bill Hatch

Would wholeheartedly recommend - I had a great experience with Sergio buying wedding rings for my wife and I. I found Orosergio originally because of the five star rating on Google Maps. From my initial email, Sergio was quick to respond and friendly. He answered all of our questions (resizing an engagement ring that was a family heirloom, designing and ordering our wedding rings). My wife LOVES her wedding ring. I am very happy with mine a couple months on. I am not used to shopping for jewelry but Sergio made me feel at ease throughout the whole process. One thing I would point out is to reach out to Sergio to confirm a time before coming to the store in person (there was one time we went in the evening and he and his team had left a bit earlier than the posted office hours). Thank you Sergio!

  • The Soap Bar

We sent my wedding and engagement rings to Sergio to be redesigned for our 38 year anniversary. Despite being 12,000km away and in the middle of a world wide pandemic, the process was incredibly smooth and uncomplicated. Sergio was so easy to communicate with, he made sure to be completely clear about what I envisioned, he quickly rendered the finished ring exactly how it would look before commencing. He replied immediately and patiently to my many questions. The process from sending the ring from Australia to Canada, designing, making and receiving it back was about 7 weeks and they arrived the day before our anniversary. My rings are gorgeous and more beautiful than I imagined. Thank you Sergio for your incredible customer service and attention to detail. I would give 10 stars if possible!

  • Colin Dykes

A 5-star rating does not nearly begin to describe the wonderful experience I had working with Sergio and his team! From the moment my (soon to be fiancé) and I sat down with him, I knew that I was in expert hands. In the beginning, I had many questions, (as I have never purchased a custom engagement ring before) and Sergio kindly and professionally, clearly detailed the entire process and delivered every step of the way. I was absolutely impressed how he was not only able to envision and construct this custom engagement ring but to accommodate the intricate design and create something so beautiful! The finished ring was meticulously polished, ready on time and surpassed all of my expectations. It was perfect! I cannot thank Sergio and his team enough. Highly, highly recommend OroSergio!!

  • Beck Conlin

My fiance had a ring made custom by Sergio, and it is incredibly beautiful! I couldn't believe my eyes when I first saw it.. and I still can't! Sergio worked with him one-on-one to make every little detail perfect. I was set on a very specific and unique design idea, and together they somehow created something even better than I could have imagined. Sergio's customer service was fantastic and I am told the price was incredibly reasonable. I dealt with Sergio briefly to have the ring sized down (I was wrong about my size - oops!) & he was very accommodating about timing for me to go in and had it done for me in less than 24 hours. He even sized another one of my rings for free. I will recommend Sergio to everyone I know and we will absolutely be back for our wedding bands. Thank you!

  • Sam C

I needed to resize a ring. I was looking for a place with same-day service. After reading the positive reviews for Orosergio Jewellery, I decided to give them a call. I spoke with Sergio and he said he could re-size my ring the same day. When I went to drop off the ring, I explained that I was truly in a rush and requested the ring be completed as soon as possible. I was pleasantly surprised that my ring was completed in under 1 hour even though they were very busy. In addition, the ring was resized perfectly (I have had bad experiences when I had resized other rings). The cherry on top of the cake is that his price is very reasonable. Although I don't live near his store, I will go back to Sergio for all my future jewellery repairs. It is worth the drive!

  • RACHEL Zumpe

I can't say enough good things about Orosergio. Sergio is an excellent jeweler who produces beautiful jewelry. More importantly, Sergio delivers an excellent product while providing top notch customer service. Sergio helped me to reconstruct my grandmother's ring. I was picky about the details of the ring because of the item's significance to me. Sergio was very responsive to making any change I requested and provided me updates throughout the process. Not only was Sergio's communication excellent his timeliness was impeccable. My ring was a keepsake but not of huge value. Despite that, I received a level of customer service worthy of a much more expensive purchase. Thank you Sergio, I'll be back.

  • Gerard Smith

I recently worked with Sergio to create a custom engagement ring. From the first time I walked into his office Sergio was welcoming and very knowledgeable. I provided some images of other rings for inspiration and Sergio was able to turn those into renderings that we were able to adjust as necessary to finalize the design. Sergio provided a number of high quality gem stones for me to chose from. The final ring was ready 1 week later and the ring was of amazing detail and quality. Sergio also adjusted the size of the ring and let me know that he was always available if any other repairs or adjustments were needed. I highly recommend Sergio’s services.

  • Victor Wong

Sergio is absolutely professional, and an all round nice guy. I had a custom engagement rirg made with a stone I bought separately. He got my ring done exactly as I wanted it, and finished it ahead of time to boot. And from only a few low resolution pictures of a design I liked. Never gave me any worries, and he was always reassuring about changes to the design. You'll feel the years of experience he has the moment he gives you his analysis and you can definitely trust his judgement. He was spot on about the ring size and my fiance - she said yes - is extremely happy with Sergio design. You'll simply not regret coming here!!

  • Donald White

When it comes to jewellery ... there are jewelers, goldsmiths and then there are Artisans. Sergio is a combination of all of the above. He had the talent and ability to create a masterpiece for me from an idea. I was astounded to see how he took a concept and transformed it into a reality that far exceeded any expectations that I had. His pricing was amazing, the work phenomenal and the product more than outstanding. If you have a need for any piece of jewellery - new, custom, re-design or any other you MUST see Sergio before you make a decision. You will not be disappointed. Dont let this masters talents go to waste.

  • Slim

I had a custom 10k gold pendant made for my boyfriend with a very specific and special engraving and it is absolutely amazing. Every detail is perfect. It is exactly what I wanted and definitely will be a major surprise for my boyfriend and best birthday present as well. Amazing and consistent customer service from Sergio. Everything is one on one with clients. He makes sure that you leave his store with exactly what you want. I HIGHLY recommend Sergio for any jewelry inquiries especially for custom pieces that is definitely his specialty. I couldn’t be more please and will have many more projects made by him.

  • Sydney Meyer

Sergio made me a custom silver ring that was a recreation of a historic artifact, he did this with only photos as a reference. The result was a gorgeous unique piece that was identical to the photos I had showed him. I could not be happier with my piece and the service I received, Sergio was kind and the piece was made in a very timely manner with great communication throughout the entire process. Not to mention he made the piece at an extremely reasonable price! Better than anyone else in the city could offer for the same job. I will definitely come back here for any future custom pieces! Highly recommend!!

  • S Ziaullah

Buying jewelry is a very personal experience and it is an item you will be wearing for many years and possibly even passing down to your children. For this reason, I am very happy I found Orosergio’s store. Orosergio places 100% emphasis on quality customer service and we got a great vibe from him. Orosergio did a wonderful job with my fiancés wedding band and helping me choose a mens gold band for myself. He went above and beyond and even offered to clean her diamond ring and fix some imperfections. I love the final product and I know where I would return if I ever needed any additional jewelry items.

  • George H

I was referred to Orosergio Jewellery from a friend and I was looking for a one of a kind diamond engagement ring to be designed . Sergio at Orosergio helped me making my girlfriend’s dream ring that I proposed with. Can’t talk enough about the quality of workmanship and the uniqueness of the design . They use the best diamonds and the customer service is absolutely the best ever in the city . I tried other Jewellers but when you meet Sergio you feel that he is working with passion and he will deliver the best that he can .The price is great as well . I will definitely visit Orosergio again very soon .

  • Michelle Webster

Sergio did a custom wedding band and necklace for me using diamonds from family heirloom jewelry. He patiently went over design options with me, and created exactly what I wanted at reasonable cost. The necklace at first trial was not sitting properly due to design/gravity (the diamonds kept flipping backward). Sergio took the time to troubleshoot/re-engineer so I could keep the design I wanted and ensure it was to satisfaction. He even cleaned my engagement ring back to its full sparkle for the big day. I love these pieces. I look forward to wearing these on my wedding day and forevermore!

  • James Hynes

I am delighted to share my exceptional experience at Orosergio. Sergio demonstrated an unparalleled commitment to providing superior service, in an industry where there are a lot of bad players. I was immediately greeted with elegance, professionalism, and transparency. His expertise and dedication were immediately evident as he gracefully & quickly fixed my wife's engagement ring onsite. My sincerest gratitude to Sergio for this one. This Orosergio has earned my utmost trust and will undoubtedly be my first choice for all future jewelry-related endeavors.

  • Leslie Aleman

Magic! Where to begin?! My wife and I loved Sergio’s designs which are original, beautiful, simple, universal and elegant. We both wanted something delicate and unique to suit my wife tastes. Service? Terrific personalized design experience! Sergio is an excellent listener who is able to pay attention to the minute details which allowed him to fully understand our needs. If you haven’t been in, you should visit even if just to talk to Sergio! Thanks from a very appreciative customer who will wear your wonderful jewelry constantly.

  • Vania Gaspar

Sergio was incredible!! I had broken some pearl flowers off my engagement ring and after looking at it through his super cool equipment he even noticed a pearl flower that was loose. He told me to be back in an hour!! I was so nervous I'd have to wait a couple days or a week but as he promised he restored it back to its original beauty and explained what he had done. Sergio is very professional and caring of the most important piece of jewelry I have. I could not express how thankful I am of his work. Thank you Sergio!!

  • Cathy MacCon

Sergio is one of those rare artisans who exhibits a sincere desire to provide exceptional service to his customers, and delivers. Not only did he flawlessly recreate the setting of my antique platinum ring, but redid the process on his own volition, as he wasn't completely satisfied with his first rendition, while at the same time making subtle, and very much appreciated, enhancements to the ring. His prices are very competitive and reasonable. Overall I'm extremely pleased with the quality of the service he provided.

  • Abhimanyu Sood

Sergio designed a custom engagement ring for my fiancé that was exactly as discussed and envisioned. He also provided great insight and advice on the design of the ring. My fiancé gets daily comments on how beautiful the ring is! We went back to Sergio for our wedding bands and once again, he did an amazing job and delivered everything on time. He was also very responsive and professional and was a pleasure to deal with. Looking forward to working with him again and would highly recommend Orosergio Jewellery.

  • Paulina Abramowicz

If you are looking to make something truly special, I would highly recommend OroSergio. Sergio makes absolutely beautiful jewellery - not only is he a skilled craftsman but he is also a unique artist and he knows what will end up looking beautiful and will advise you if it won't. I have full trust in him. He made me me exquisite earrings and a ring that were exactly what I had hoped and imagined and went many extra miles to make sure they were sentimental as well - I couldn't recommend him more highly!

  • Lilian Gonzalez

I went to Orosergio to get my gold chain repaired. Not only Sergio did an outstanding job fixing it while I wait; the cost was very reasonable as well. While waiting, I went through a gold chain catalogue and end up buying another beautiful gold chain, for a great price! Sergio is master in repairs and he takes very good care of his customers. If you need jewelry repaired, while you wait, at low cost but excellent work, please do not hesitate to contact Orosergio. Many thanks Sergio! Lilian Gonzalez

  • Jackie Harkness

There should be no doubt in your mind that Sergio is the right guy to see. After being recommended by a friend of mine with excellent taste in jewelry, I went to Sergio to create my wedding band and to change a few minor things about my engagement ring setting/design. He knew exactly what I wanted and delivered it perfectly on budget and on time. Now, I go to him for all my jewelry repairs and he is always courteous, kind, fair and exceptionally talented. My whole office is now seeing Sergio!

  • Rachel Pietraszek

I had damaged my engagement ring, and Sergio worked with me to not only recreate the original design, but to improve some features while making it more secure. The ring is beautiful, a near identical match to my original, and exactly what I was hoping for. Not only that, but he finished it on a tight timeline, and kept me updated at every step of the process. And his prices were so reasonable! Sergio was excellent to work with, and I will definitely go to him with any future jewellery needs.

  • Roy Lee

What a gem! I went to Orosergio Custom Jewelry for my custom engagement ring. Sergio was very knowledgeable and accommodating. This was my first time buying jewelry and his professionalism made this process such a pleasurable experience. The ring came out beautifully and everything I'd imagined it to be! I'm looking forward to working with Sergio in the future to get our wedding bands made. I would highly recommend anyone to go to Orosergio for your jewelry needs. Thank you so much Sergio!

  • Claire Albush

This was such an amazing experience I can’t recommend highly enough! I was looking to get a promise ring for my boyfriend engraved and out of all the places I researched this was by far the best. Any questions I had were answered right away and the whole process took only two days whereas so many jewelers take at least a week to get the engraving done. I will definitely be coming here again, perhaps even for an engagement ring as the custom designs are so gorgeous.

  • Valentina Cova

Sergio is an amazing jeweller and artist. I go to him when I want to celebrate my family's milestones and important occasions. I recently asked him to create a pair of earrings for my niece's 18th birthday. I had some ideas for the design because it had to be symbolic. He was patient and created a stunning work of art in white gold and blue topaz. My niece was so happy! Orosergio custom jewelry in Toronto is my trusted jeweller and always exceeds my expectations.

  • avinash persaud

My experience with Sergio from initial contact to the final delivery of the piece of jewellery was nothing short of exemplary. His follow up to my queries were extremely prompt - even outside of business hours. The care and attention he paid to the piece he made for me was obvious in the finished piece. It was admired by everyone who saw it - not least by the person receiving the gift. I have no hesitation is giving Sergio the highest recommendation possible.

  • Kayla Mack

I stopped in at Orosergio Jewellery with a broken gold chain. I was only in Toronto for a few hours on a layover and the staff at Orosergio was incredibly understanding. They fixed my necklace quickly and with amazing attention to detail. I caught my flight wearing my favourite necklace with no problems. Superb customer service and I am 10/10 satisfied with their work. If you are looking for a trust worthy and timely jeweller you have found one!

  • Colin Anderson

Sergio - Many thanks for your fantastic work in creating an original pendant necklace for my wife. Notwithstanding that I only provided you with some high-level conceptual design information at the start, you used that and transformed my ideas into a beautiful piece. Your workmanship, attention to detail and customer service were all outstanding - and all contributed to a very successful outcome. A simply wonderful experience - thank you.

  • Liam Hendrikse

I ordered an engagement ring from overseas and it needed a slight resize, the jeweller recommended Sergio and I can't not be happier with the results. It was a bit more complicated than a standard resizing due to a small ruby in inside of the band but he did a fantastic job, it looks like brand new! I would highly recommend Orosegio jewelry for anyone looking for repairs, touchups or custom jewelry. Great work and great customer service!

  • michelle riazanski

I had the most incredible experience with Sergio! He designed my dream diamond ring! From start to finish, his expertise and attention to detail truly impressed me. The personalized consultation allowed me to share my vision, and he turned it into a stunning reality that exceeded my expectations. The quality of the diamonds and craftsmanship is exceptional! If you're looking for top-notch custom jewelry, this is the place to go!

  • Kathleen Macapili

Sergio has such a kind and professional demeanour. He definitely knows what he’s doing! When I first arrived, he cut my ring right there and then to see if it would be a good fit before putting it together. He resized and cleaned up my engagement ring in less than a day and it’s even more gorgeous than when I first got it! Price was also way beyond reasonable. Excited to work with Sergio more, perhaps for our wedding bands.

  • Tamara Caplan

Sergio made my engagement ring and our wedding band and the experience could not have been more positive. Sergio worked with the vague details I provided and constructed something more beautiful than I could even imagine- everything was perfect!!! I really appreciated the time he took to understand what we wanted and really make something from the heart that was so US, beautiful and uniquely timeless! Thank you sergio!!!!

  • David Beckler

Sergio was fantastic! I brought a diamond to be set into a ring, to another designer and was tremendously disappointed. A friend recommended Sergio, who not only did a beautiful redesign, but also polished my wife’s other rings as we waited for the initial consult! The ring and setting are spectacular and my wife couldn’t be happier! Everyone always says the know someone etc… make it easy on yourself, go see Sergio!!

  • Reuben Ross

I met Sergio a month ago when I needed something engraved that I bought at Birks. We talked about how he can make anything I needed. I showed him a design taken from Matching tattoos and asked him if he could replicate the design for a pendant and chain. I picked up the item in Valentine’s Day and it was amazing. He captured the design perfectly and delivered on time. Great work Sergio and really thank you very much.

  • Lubna Nazar

Sergio was an absolute pleasure to work with! He truly helped me achieve my dreams of getting my fiancé the most unique ring ever! He was super responsive and kept me informed and involved in every step of the process! And totally made it and shipped all the way to my part of the world in a little over a week’s time! I will definitely be coming back for more and highly recommend you to check out!

  • Chantal LC

Wow, wow, WOW! If you’re thinking about going with OroSergio for something special, then look no further. I cannot put into words the level of care and kindness Sergio brought when working to create the perfect gift. He was so genuine, personable, honest, & passionate. Our final promise ring was beyond perfect. Immaculate quality. If only google could give more stars! Thank you again, Sergio.

  • Lesley Lawrence

My aunt left me her engagement and wedding band when she passed away. We were very close and I wanted to have them made into a ring I cold wear that would honour her memory. I took them to Sergio to have remade into a beautiful band using the same stones. His work and customer service are excellent and I am so happy with my ring, which means so much to me. I highly recommend Sergio.

  • Hana

Amazing service!! Brought my bracelet here to get fixed and my bracelet is as good as new!! Would definitely recommend everyone!! Not only did the company fix my bracelet flawlessly, but they also completed the job in a remarkably timely manner. Their professionalism and commitment to customer service truly stood out. Overall, I highly recommend this jeweller to anyone!!

  • Vladimir Trajkovic

I’m a repeat customer at Orosergio and every time I’ve been 100% satisfied with the jewelry and the service! Sergio worked with me to customize my items right down to the last detail and the turnaround time was always fast! He is extremely professional, cares about his customers and his pricing is very competitive. Anytime I need custom jewelry, I go to Sergio!

  • Graham Webb

Sergio made wedding rings for my wife and I and they were absolutely perfect. Throughout our decision stage Sergio was quick to respond and easy to deal with as we narrowed down our designs he was very helpful. Our rings turned out beautifully and we are so happy we decided to go to Sergio. If we need any other jewelry in the future we will definitely go back!

  • Laura McGillis

I have been to Sergio twice now on the recommendation of another custom jeweller. Sergio has resized three of my rings for me, and always been professional and a pleasure to work with. Turnaround time is always fast, quality of work is professional, and prices are more reasonable than any big box store. Will be returning for any future jewelry needs!

  • Morgan Lindo

Sergio made a beautiful name necklace for my daughter’s birthday, and she loved it. He added extra touch with a diamond accent. He is very responsive and cares about his customers and his work. I trust him with all my jeweler needs. I am currently having a customized ring made by him that was my fathers ring. I will use him for all my jewelry needs.

  • Robert Westcott (Bob)

It was a pleasurable and learning experience to have Sergio make some custom jewellery for my spouse. His focus is on creating jewellery that reflects your style. He provided excellent advice on designing some rings that would complement, and not compete with other pieces already worn. Design, quality, and excellent service deserves a 5 star rating.

  • Haig Yeretsian

I was referred to Sergio recently after my wife's engagement ring literally split in half somehow after almost 25 years. I was very pleased with the quality of his work and would not hesitate to recommend him to anyone. As an extra service Serge offered to clean the wedding band as well to make sure they both look good together for another 25 years!

  • Jessica McCormick

I received a bracelet from my mother, and I kept meaning to taking a link off of the bracelet to make a ring. I'm glad I finally googled where to go, because it brought me to Orosergio! It was fast, great service and the communication was great. I'm very happy with my new ring (and my bracelet which they linked back together!).

  • Jessica

I came to Sergio with a very sentimental aquamarine stone that I wanted set into a ring. Not only did he design an incredibly gorgeous and unique ring for me, but he put me at ease through every step of the process. He always responded quickly to my emails, and from beginning to end, I felt as though I was in great hands.

  • Maria Da Silva

Sergio is extremely professional, honest, and gives you the one on one attention that is so rare to find. I re-designed my engagement ring and wedding band, and he worked with me to ensure I was completely satisfied with my new rings. I LOVE them! Quality of the jewellery and attention to detail are outstanding!

  • Alyssa Tabuso

Costumer service is 100% at Orosergio. Very accommodating to custom jewelry- was surprised to receive my resized ring within 2 days! Love wearing my engagement ring, look how beautiful it is! Definitely coming back for our custom wedding bands! :) Thanks Sergio for making our envisioned ring become reality ✨

  • Jiffy Joy

I am so happy that I came accross Orosergio jewelry in my search to get a customized ring made! Sergio was amazing in designing the ring exactly how I pictured it and the end result was beautiful. He was always super responsive and kept me updated on the process. Super happy with my decision to go with him.

  • R P

Sergio recently fixed my wife's golden chain necklace and it looks good as new! I had a wonderful experience from my visit. He was a very welcoming person and provided professional, reliable and fast service. I’ll definitely come back to him for any other custom repairs and refer him to my friends.

  • Andrew Alix

Absolutely thrilled with the engagement ring and wedding band! The service was outstanding - incredibly detailed with pictures and fast responses to all my queries. The attention and care Sergio put into helping me design the perfect rings made the whole experience unforgettable. Highly recommend!

  • Olga Stsiazhyna

I had my engagement ring resized at Orosergio and the whole experience was exceptional. I wanted to make the band thinner and Sergio went through our options, examples and put together a few designs for us. He was such a pleasure to deal with and I can't wait to work with him on our wedding bands.

  • Esther Kim

I had a very positive experience at Orosergio! I had my engagement ring redesigned and Sergio made sure that the finished product was exactly what I asked for. He is very professional, responsive, and offers fair pricing. I will definitely be referring my friends to him in the future. Thank you!

  • Kimberly Love

I took in a ring that belonged to my grandmother for re-sizing and dipping in white gold. Sergio did a fantastic job. He even took the time to give the diamonds a clean. The ring looks totally different. It is beautiful and exceeded my expectations. Great service and very affordable.

  • Dexter Ico

Sergio is genuinely a good man. I needed rings resized and he fulfilled the order, yet between the business is a caring and thoughtful craftsman who converses in that way. Attentive and considerate, he makes such a sentimental purchase that much more meaningful. Thank you, Sergio.

  • Nancy Reichman

Sergio is an absolute pleasure to do business with. His craftsmanship is outstanding. He wants to give customers great value and excellent service. He is prompt, reliable, flexible, and responsive via email, etc. I can't think of a single negative thing to say about this business!

  • Sophie Bertrand

I came to Sergio knowing exactly what I wanted and he delivered on my custom ring. He worked really fast and I even got the possibility to select the exact stones that would be in my ring. Sergio is very responsive by email - great customer service. I highly recommend Orosergio

  • Kamel Hanna

Orosergio made my Wife trilled with the custom design diamond necklace on our anniversary.The quality ,value and the service where great.I highly recommend orosergio jewellery for anyone looking into making a nice piece of jewellery with a great service and high end quality.

  • Dan

Sergio was very helpful in educating myself on diamonds, to ensure I made the right selection for purchasing an engagement ring. He worked within my budget and was very helpful. Overall, great customer service and extremely happy with the quality of the final product!

  • Amanda Beecham

Sergio has custom made many high quality pieces for me at a great price and with great precision. I have entrusted him with 7 or 8 pieces that were not easy to make and I’m a very picky customer! I get compliments everywhere I go. Sergio is trustworthy and reliable.

  • Jesse Patton

I compared rates at maybe 5 other jewelers and he quoted less than half of what they were charging. It was a rush order before Christmas but he still charged a great rate and didn't spare any energy, he made a pendant so much more beautiful than my original design

  • Srijan Agrawal

Sergio was very good to work with, the prices were fair and created a beautiful ring according to my specifications. He is very prompt in responding to questions and feedback and truly does care about his customers. I have no hesitations in recommending him.

  • Arash Etedali (Arashete)

Strongly recommend Orosergio Jewellery … I dealt with them for a nice personalized piece for my mother and they were extremely patient, fair and attentive to all our request …. Well priced, on time and on budget …. More importantly, the piece was beautiful.

  • Christian Brands

I had a great experience with Orosergio Jewellery. I came in to repair my wife’s gold necklace - he did it on the spot, perfectly, at a great price. It was a fantastic experience and I will be sure to continue using him for all jewellery-related matters.

  • Vanessa Laveau

Sergio is BEYOND! His attention to detail and customer service has far exceeded my expectations. It has been such an amazing experience working with him. Not only does he pride in customer service but also building a friendship! Thank you again Sergio!

  • Rachel Marcus

Sergio and his team did a fantastic job fixing a prong on my engagement ring. They completed it same day, in house and it looks better then it ever has. Sergio was a pleasure to work with and I highly recommend to anyone needing a top-notch jeweller.

  • Ryan Marier

I have been having Serge and Orosergio design and create jewelry for my family since 2002. The best service, fair pricing, highest quality products and attention to every detail. A true honest professional and master at his craft. Highly recommended!

  • Rafael Tardivo

Sergio walked us through all the specifics of our wedding rings. He crafted a sample of each finish and texture and that made it easy for us to decide. He also helped us pick the right ring size and shape and we couldn't be happier with the results.

  • Sarah Chapman

I initially sought out Sergio to redesign a couple of rings, but ended up finding a wedding band that perfectly matched my engagement ring. The jewelry that he and his team has designed is beautiful and modern. The service and quality is great!

  • Nahya

Sergio is great! He designed my wedding band exactly how I wanted it, and made sure everything was perfect before calling me to pick it up. He responds very quickly to emails, and listens/understands what you want. Overall, quality service!!

  • Erin Kohara

It has been a pleasure working with Oro Sergio. He created beautiful diamond earrings for me as well as a stack of rings I wear every day. I will continue to use Sergio for future creations and will recommend him to friends and family.

  • David D

Purchased a loose diamond elsewhere and needed a customized ring. A friend recommended me to Sergio. He was able to create a ring with all my criterias within two weeks. Great final product and customer service. Highly recommended.

  • Roberto

Sergio is very knowledgeable and an expert craftsman, able to create or modify any piece. He has a keen ability to source gemstones at competitive market rates and working with him is a pleasure. I look forward to my next purchase.

  • Fraser Whale

I took in an old ring that I inherited from my mother. My wife had an idea of what she wanted and Sergio made it happen. Within a week, we had a contemporary ring that my wife loves. I recommend Sergio for jewelry re-designs.

  • jessica currie

Came in to get a necklace clasp fixed. Was a friendly welcoming environment, he got the job done quickly and efficiently. So happy with the result and priced very reasonably. Will 100% come back with any repairs I need.

  • Tracey Mercier

I found Sergio by doing a search online and have to say I was extremely happy with the quality, service and craftsmanship. Not only did he make what I wanted, he was a true professional. Thoroughly recommend Sergio !

  • Daniel Reeves

Sergio took the time to understand exactly what I was asking for. He produced a beautiful ring in such a quick turnaround time. I would highly recommend to anyone looking for something custom made to perfection.

  • Vukasin

It was such a pleasure working with Sergio, from start to finish. He was very knowledgeable and kind and did a fantastic job with our custom ring. We're very happy with the overall experience and the result!

  • Jessica Millett

Amazing customer service! Fixed my ring (not even made by him) for no charge and cleaned the other rings I was wearing for free! He made my engagement ring and wedding band in 2015 and did an amazing job.

  • Lara Demirjian

Absolutely delighted with the products! The overall professionalism of the company exceeded my expectations, and the customer service was exceptional. A five-star experience all around. Highly recommend!

  • Kimberley Awesome

Incredible experience in getting a ring made for my sister with my own stones. The resulting piece is so gorgeous I will be getting one for myself made in the near future. Highly recommend Orosergio!

  • Jennifer Abela-Froese

Sergio was a pleasure to work with. I brought in a piece of jewelry and asked him to match it. He’s got a razor sharp eye and his attention to detail is impeccable. You will not be disappointed!

  • Laurie Stoneham-Lawlor

Sent Sergio a picture of a men’s bracelet from a poster. It was a Christmas gift for my husband. Not only did he have it made in time, it was absolutely perfect!! Thank you again Sergio

  • Lubomir Petkov

Went to this store to clean my jewelry and the guy was really nice and friendly and did a great job looks like brand new now.thank you very much I highly recommend this jewellery store

  • Ran Bee

5 star service! I had a broken bracelet that I needed fixed on the same day. Sergio was super kind and fixed it on the spot for me and did an impeccable job. Would highly recommend!

  • Bree Callahan

Rushed an engraving for my mom's 70th birthday, was very helpful and knowledgeable, and also very kind. And he did a great job! My mom loved the engraving. Highly recommend!

  • Monica Espejo

Sergio, Orosergio's owner is an excellent professional! He did a great job customizing a ring for myself. Very trustworthy. Affordable prices. I truly recommend orosergio.

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