I booked a twin bed for me and my mother, the room had plumbing issues and smelt like constant faeces, I had to call reception numerous times before someone would finally come up and spray air freshener. That didn’t even work and we were never offered a new room. The room decor was extremly outdated, nothing like the images and not worth the £200+ we paid. One of the beds was pushed right up to the radiator which is a health hazard and also stopped the room from getting hot. We then had to call reception numerous times for someone to come up and provide us with a radiator.. the first radiator provided had one leg and started to burn the carpet which left an awful smell. We had to call again for a replacement. The phone line kept being cut out, service was extremely slow. Room service took 2 hours, we felt like we were forgotten about. Food was warm not hot like it had been waiting for a while. It was over priced and I was charged for both when we specifically asked for it to be split. Breakfast was late leaving us 39 minutes to eat and leave not to mention they crossed out options we picked and gave us the incorrect order. The breakfast room service man was very rude. We asked to make a formal complaint after check out and were waiting an hour. The experience left my mother crying in the waiting area and I had to hold it in. This was her first experience here and she doesn’t ever want to come back now. Overall disappointed and this hotel is worth £60 per night at best.
Trip type
Vacation
Travel group
Family
Rooms: 1
Service: 1
Location: 1
Rooms
Genuinely smelt like faeces. Extremly old and outdated, not luxury old. Rooms do not reflect what is shown on the website or the rest of the hotel
Nearby activities
There’s no activities nearby available with a 15min drive
Safety
Hazard heaven. Beds pushed up against heaters. Heathers with no legs burning the carpets
Food & drinks
Extremly overpriced and takes 2 hours to arrive

Really disappointed by our experience at Oulton Hall. Although the building is beautiful and has such potential, the service we received consistently fell short throughout our stay. We booked a "superior room" for a night, which it says on the hotel's website should come with complimentary robes and Elemis toiletries, neither of which were actually in the room. Aside from the free mini bar this felt like a fairly average hotel room and not worth the price difference. The main reason we booked this night away was for the spa so we went to use it after checking in. We asked about our missing robes there. The two girls on the spa reception were extremely rude and dismissive about this, and instead of being apologetic did not seem to believe we should have had robes in our room. We were only given them when we were about to go to speak to the hotel reception about it instead. The spa was cold, extremely(!) busy and there were lots of children running around and jumping in the pool. There seemed to be swimming lessons going on as well and the jacuzzi was lukewarm, and very few seats. None of this is what I'd expect for a spa hotel. We requested a quiet room but it seems this was ignored. On the contrary we were given one adjoining another room with a door between them so we could hear our neighbour's conversations. Breakfast was nice but I was given tea despite asking for coffee. I really regret booking this hotel and certainly won't be staying here again. Coincidentally I'm arranging a spa hen do for my friend at the moment, as well as my own wedding, and won't be considering Oulton Hall for either of these - had we received the level of service I'd expected this may well have been different!
Rooms: 2
Service: 1
Location: 3

Went to Oulton Hall spa and hotel for a two night stay. The room was accommodating and clean, with nice views. Although the bathroom was a little worn. Oulton Hall is an impressive building, with stunning exteriors and interiors. The staff were helpful and friendly. By far the most disappointing part of the visit was the food. We had dinner and afternoon tea at the Calvarly Grill, the hotel’s expensive restaurant, and were extremely disappointed with the quality and the taste of our meals. The food was cheap, tasteless and sometimes cold. Certainly not up to the standard of the rest of the experience. We complained about the food and received a small discount on the drinks we ordered. Breakfast was better. The spa was also a little disappointing. We were expecting a relaxing and quiet space to enjoy the facilities but there weren’t enough seats to sit down on and it felt very crowded. The hot tub was not hot and the bubbles were sparse and concentrated in one corner. Overall, the spa atmosphere was not relaxing although the treatment (done by a friendly group of ladies) was good. I stress again that the service was lovely as was the architecture of the building and the grounds. However, it seems that Oulton Hall may be cutting back on their food and maintenance expenses.
Trip type
Vacation
Travel group
Couple
Rooms: 4
Service: 5
Location: 3

Good afternoon, We booked for a special weekend for my wife's birthday. My mistake by the confusion of the special offer. I thought I had booked for 2 nights. I was offered a extra night for £209.00. The evening meal was really nice and the service was outstanding, Oliver and Liv we felt went the extra mile, thank you. We arrived in the restaurant for breakfast with expectations of similar quality of food. The cold buffet was fantastic, the only downside was there were no plates or cutlery. The hot option was poor, mind you consider we arrived at 7.00am. The beans were skinned over, the bacon was luke warm and the scrambled eggs were awful. I think it was dried eggs. Fried bread nice, and the hash browns okay. I suppose I should have said something there and then, however I was so disappointed. The staff were attentive and helpful. Since coming home I have noticed from your reviews customers were offered additional nights at £135 special deals, a bit more than the £209 we were quoted. Peter Fletcher.
Trip type
Vacation
Travel group
Couple
Rooms: 4
Service: 5
Location: 5

Starting arrival from to the hotel receptionist to the final 3 nights stay the experiance was just amazing. Staff carlos and sarah from the resturant were so welcoming haf a great sense of humour and even requested extra vegeterian options from the chef to meet our requests. The food was just so nice . The butler yousef was so so friendly very genuine ,hospitality best ever and very very friendly. The spa experiance so amazing the staff member taylor was really brilliant she helped resolve a problem we had from our itial booking. Very polite and kind lady. Francessca and medina were brilliant ,their massage and facials were so relaxing and made the whole experiance so specail for me and my wife celebrating our anniversary. We still talk abojt our experiance a couple of weeks later. Thankyou to all the staff at oulton hall . You made our experiance a great one to remeber. God bless you all. Mr and mrs Singh
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury, Romantic, Quiet, Great value

Love this hotel so much. The place stands out and way above many other hotels we’ve stayed in, because every single staff member, encountered over 3 short stays this year, has been friendly, kind and helpful. And I mean every one, quite something! Planning another visit in November.
Trip type
Vacation
Travel group
Family
Rooms: 4
Service: 5
Location: 5
Rooms
Love the rooms we’ve stayed in. Only slight comment we had, was one Friday morning being woken very early because we were in a room with a connecting door to our neighbours. It wasn’t a big issue and we liked their ability to singalong to Adele at 7am!! We mentioned it to reception as we were staying another night and without asking our room was swiftly changed for which we were surprised and very grateful.
Food & drinks
Very good menu for dinner and again fabulous staff.
Noteworthy details
Beautiful interior, stunning views and grounds and a lovely lovely place to be because of the amazing staff!
Hotel highlights
Luxury, Great view

Impressive hotel in a lovely, picturesque setting. The staff are wonderful, they are so attentive and really go out of their way to be friendly and make you feel looked after. The member of staff on the spa desk was a little abrupt however she did seem under a lot of pressure. Fine on the first day when we went for our treatments however on the 2nd day, we went to the spa for a quick swim before we left and as it was 11.40 was told we weren't allowed to use the facilities...once I informed her that our check out time wasn't until 1pm, she did allow us to go in but told us how busy it was and we didn't feel very welcome. It was indeed very busy and I felt sorry for the people on a spa day as most had nowhere to sit (I think it was overbooked due to the special offer and it being bank holiday). We were out well before our 1pm cut off and on our way home. Overall a lovely stay and we would return.
Trip type
Vacation
Travel group
Couple
Rooms: 4
Service: 5
Location: 5
Hotel highlights
Romantic

I am a wheelchair user, and had an accessible room. However I did experience some issues, it was difficult to manoeuvre in room, had been warned the shower had a lip, but there was no stool. Non automated door to enter, so need carer or staff to assist with entering and leaving. It is an old building which had steps on some routes, however all the ones I needed had alternative routes with level access. Many door open thank goodness as very limited automated doors. Was some option for room service, but service charged applied even for accessible room. Breakfast was not available for room service, and buffet style !!! There is also some charge optionon menu for table service. Staff and other guests did offer to help as could see impracticality of system. I location where the need for carer assistance is required. At least they did try.
Trip type
Business
Travel group
Couple
Rooms: 1
Service: 3
Location: 4

I Stayed here over the weekend with my mum, sister & niece it was our Christmas get together & we were not disappointed the building is beautiful & really well decorated with comfy chairs & sofas everywhere. The staff are amazing doors opened for us every one spoke & smiled the reception staff were friendly & explained everything well & Oliver in the restaurant really looked after us well the food was lovely. We also booked afternoon tea in the library & the staff couldn’t do enough for us. The rooms were warm comfortable & quiet & the hotel is spotlessly clean. It was a really busy weekend with Christmas Party’s & a Wedding this just added to the amazing atmosphere. Thank you so much for an amazing experience we cant wait to get our next visit booked in
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury, Great view, Quiet, Great value

I came to perform with my band The Aryans and support D Dance Theater's Health and Well being 5th anniversary celebrations from India on the 1st October 2023. We thoroughly enjoyed the hospitality and the impeccable courtesy of the staff. The beautiful ambience of the hotel was an added treat . We couldnt fault anything from 29th September 2023 to 6th October. Yossuf was brilliant. Ashley who supported our team during the event was Brilliant. Evreything was spot on. Thank you Oulton Hall Hotrl and Thanks Ayesha for organising it .
Trip type
Business
Rooms: 5
Service: 5
Location: 5
Rooms
Clean, meticulous , cannot fault it x
Nearby activities
Golf was great
Walkability
Amazing walks. We enjoyed clicking pics and enjoying the brauty
Food & drinks
Absolutely brilliant
Hotel highlights
Luxury, Great view, Romantic, Quiet, Great value

Wow! What a hotel. The best night sleep I've had in a hotel for a long time - super comfy beds! Care has clearly been given on acoustics and layout of the hotel because you didn't hear the wedding/evening activities that were clearly going on around, so if you wanted peace and rest, you could do. There is a clear attention to detail, and such a beautiful hotel - you feel cocooned in a level of luxury. But what sets it apart from other luxury hotels - and the main reason we will recommend and return - are the staff. Super friendly and professional but also human - they interact and want to interact, and make you feel as though you're a guest at a country house weekend rather than just a paying customer that they have to be nice too! Genuinely the best hotel experience we've had for a long time. Well done everyone!
Trip type
Vacation
Rooms: 5
Service: 5
Location: 5

An absolutely stunning hotel and beautiful grounds. The food is outstanding as is the service. We were married here and I absolutely recommend Oulton Hall to anyone thinking of planning a wedding or a nice relaxing break. Everything ran smoothly and was exactly the perfect day we wanted. We visited the spa for a hot stone massage which was excellent. All areas of the hotel are nice and clean and well maintained. We will happily return again. Huge thanks to Mark the GM, Caroline and Sam who managed our wedding, and to the entire team who made our special day so wonderful and made us feel so welcome.
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Food & drinks
Food is top quality and cooked to perfection.
Hotel highlights
Luxury, Great view, Romantic, Quiet

Booked the spa day for two with lunch and prosecco. The lunch ruined the whole experience! I would not class this as lunch or a "light lunch". it was actually really funny to see the salad bar and you could see how confused and disappointed everyone else looked too. There was literally only salad and bread rolls. It's ridiculous, considering this is a 4 star hotel and you're spending over £100 per person. The least you expect is a sandwich or some Soup. You expect to receive first class service so you return. We ended up buying lunch, which I think was their intention to get people to spend more money. Advertise it properly, either without lunch or charge more and provide lunch.
Trip type
Vacation
Travel group
Couple
Service: 2
Location: 5

We really enjoyed our first stay here. The pictures really don't do it justice. The staff were all genuinely friendly and helpful. We used the spa, gym, ate and drank in the champagne bar and sat in the main hall. All grand and luxurious. Nick the manager was very friendly and helpful and Chris at the champagne bar too, both went above and beyond. Will definitely be coming back for a nice break.
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Rooms
Newly renovated and clean. Nice decor.
Safety
Felt very safe.
Food & drinks
What we had was excellent, delicious.
Hotel highlights
Luxury, Great view, Romantic, Quiet, Great value

October 2023 Went with a group sun/ Mon golf. Hotel excellent, good rooms, bar, food very good. Various comfortable lounges. Claret jug/ bar restaurant very good. Not impressed with the courses. Advertised as a 27 hole complex, 1 to 18 being the main course. The Hall course below standard on greens/ tees, long grass off the fairway, meaning slow play ( looking for balls. Very poor signings for hole / t location. Decent pro shop, but no proper direction from staff, and no one marshaling the starting etc.
Trip type
Vacation
Travel group
Friends
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury, Romantic

Food excellent, especially attentive to allergies etc. Chef produced an excellent meal slightly different to the menu. All staff on hand to assist regarding drinks. Breakfast, covered all appetites, cold fruit, yogurts, cereal, fruit juices, pastries of all types. Then there was the hot food. All kept piping hot, on a help yourself display. Staff helpfully delivering tea or coffee. A wonderful way to set you up for the day. Oulton Hall an all round wonderful experience. Thank you very much
Trip type
Business
Travel group
Solo
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury, Great view, Great value

Spa day with a friend. Lovely facilities in the spa and really good treatments. Hotel is impressive and the gardens well kept. The only disappointment was the light lunch - it was a buffet style but I had to ask for it to be replenished as they had been busy. The pita bread was fridge cold. There was no other bread (some was bought when I asked but only for me). The ham and cheese were not good quality. Overall poor for a hotel of this standard. I will use the spa again but maybe rethink the food options.
Travel group
Friends
Service: 5
Location: 4
Hotel highlights
Luxury, Quiet

Huge thanks to all the team. We had a small family based 'hen' weekend with spa. The whole experience was lovely and the staff were fantastic, even when it seemed all guests decided 9.30 was breakfast time on Sunday- they remained polite, positive and efficient, with plenty of everything available! All meals were delicious, and our spa experiences were totally relaxing! Staff front of house and behind the scenes, cleaners etc were all really friendly. We created some great memories this weekend- thank you for making it possible!
Rooms: 5
Service: 5
Location: 5

Just had a super relaxing weekend with my niece at Oulton Hall. Quick journey to Leeds and short taxi ride meant neither of us had to drive. Hotel and grounds beautiful if helped a little by the temperature this weekend. Plenty of lounge areas, eating places and bars, including an excellent and very fairly priced Champagne bar!! We enjoyed dinner at the Cleverly Restaurant, delicious too. The pool and spa facilities were fine but not the best, hence one star off. For value for a weekend getaway, a triumph!
Rooms: 4
Service: 5
Location: 5

We had a fantastic stay at Oulton Hall. The service as exceptional from the waiter serving us afternoon tea (which was delicious!) to the staff in the health club and restaurant. No request was too big and we felt exceptionally well looked after. The rooms were comfortable and stylish and the steak in the restaurant was one of the best cooked steaks I’ve had in some time! We will definitely be back! Thank you Oulton Hall!
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury

A one night golf break. We were upgraded into a lovely bedroom. Food was excellent. Staff were all very friendly and efficient
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Rooms
Lovely bedroom, large tv, well stocked fridge.
Nearby activities
27 hole golf course
Food & drinks
Excellent evening food good cold or hot breakfast (self service)
Noteworthy details
Seating in garden area overlooking the golf course
Hotel highlights
Luxury

I booked in to Oulton Hall , and there were a few issues which I spoke about with the duty manager called Ellie. She was very professional and listened to my concerns. She addressed everything and gave a solution which made my whole experience good.
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Rooms
They were clean and cosy
Safety
The facilities have good safety measures
Walkability
Nice grounds and walks nearby.
Hotel highlights
Romantic

If you have never been to Oulton Hall you need to get there ASAP! Bathe in the grandeur of the beautifully restored hall and spa and bask in luxury. They even used to do coffee and home made cake for around £5,50...I really hope they bring it back as locals would easily pop in for such quality deals! Delightful, peaceful, beautiful although relax and be patient as service can be slow..
Travel group
Family
Rooms: 4
Service: 3
Location: 5
Hotel highlights
Luxury, Great view, Romantic, Quiet

It would have been a five star review but on arrival there were no cups in the room, one sachet of coffee and no sugar. And no hot water anywhere in the hotel on our first night. What a shame........because it's a lovely hotel with great surroundings. I would still recommend this hotel. One word of warning..........book the spa before going as it's extremely popular and gets very busy.
Trip type
Vacation
Travel group
Family
Rooms: 4
Service: 5
Location: 5
Hotel highlights
Luxury

I loved the event. Enjoyed the hospitality. Amazing to see the Pop group Aryans in U.K performing. Great food! Loved the ladies of CIC D Dance theater performing. Amazing host Ms. Ayesha Shamim of D dance Theater CIC. Thank you Oulton Hall Hotel. Ashley was spot on and amazing . Yousef in the afternoon Tea hall was on with our teas and coffee.Will be back.
Trip type
Business
Travel group
Friends
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury

Checked in on the Saturday evening with parking easily found. The check in process with well managed and the staff member was very professional and lovely. We actually received a random room upgrade which was fantastic. The spa was excellent, we couldn’t get a treatment as they were sold out. So make sure you book. The bed in the suite was excellent very comfy indeed. A 10/10 experience.
Trip type
Vacation
Rooms: 5
Service: 5
Location: 5

Hotel rooms were nice and clean, all the staff were very friendly and very helpful and very dog friendly. Made us feel very welcome. Breakfast was good, good selection on everything, was decorated lovely with a massive Christmas tree in the hotel and Archie (our dog) was spoilt and made to feel welcome
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury, Great view, Romantic, Quiet, Great value

Had a lovely evening here. The pool was adaquate and the spa facilities were good. The outdoor terrace was great as the sun was out.
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Rooms
Good sized room with massive comfy bed. Nice shower and complimentary Elemis shower gel etc. Also had a fridge in the room and bathrobes but no slippers.
Hotel highlights
Luxury, Romantic

Excellent hotel Just outside of Leeds. An imposing and majestic building with Grande entrances, Open areas and Well appointed facilities. Perectly kept gardens and opulent decorations invite all guests to feel Happy, relaxed and at ease. The Spar facilities are modern, Clean and Well maintained. Overall a fantastic place to stay and Well deserved of ITS five-star rating
Rooms: 5
Service: 5
Location: 5

After some conflagration around what 'king size' actually meant on bed sizes duty manager Nick sorted us out with a fabulous room. Breakfast was lovely and an extensive variety from table d'hote or cooked to specifications. It's a lovely old fashioned English hotel.
Trip type
Vacation
Travel group
Couple
Rooms: 3
Service: 4
Location: 4
Hotel highlights
Romantic

Lovely decor, but terrible front of house. Took 2 hrs to have a simple Sunday roast meal. Food OK Malbec wine good, but atrocious service. Ended up calling out across the restaurant as various staff just blanked us. £165 for four people including a bottle of wine and 4 other drinks
Travel group
Family
Service: 1
Location: 3
Hotel highlights
Luxury

I can't recommend this place highly enough. I had a 3 day family visit in July and the level of care and customer service was outstanding. I did write 2 reviews on TripAdviser, both of which were rejected and I have no idea why, so I'm posting here instead! We will definitely be back. Thank you staff at Oulton Hall!
Rooms: 5
Service: 5
Location: 5

Our 10th annual golf break at Oulton Hall....very impressed this year with the customer service...Josh in the pro shop was professional and friendly. The food was excellent and the whole ambiance was relaxing. We will be back next year.
Travel group
Friends
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury, Great view

By far the best hotel we have stayed at to date. Upon arrival we were taken back by the size of Oulton Hall and the appearance, what a beautiful place I would highly recommend to anybody wanting a nice break to relax.
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury

Had a great time at the spa for the day (Simply Spa booked via Virgin Experience). Staff are very welcoming and friendly, deep tissue massage was superb and facilities great. Would have been better if the steam room was working and they had more vegan options.
Trip type
Vacation
Travel group
Friends
Service: 5
Location: 5

Absolutely loved our stay. Was amazing from start to finish. Mark the concierge was really helpful and sorted out everything for us. Rooms were spacious and food although pretty simple was excellent.
Rooms: 5
Service: 5
Location: 5
Rooms
Spacious and had everything you needed.
Hotel highlights
Luxury

The rooms were clean and adequately furnished. The staff attentive and pleasant. The food was excellent. We enjoyed a great golfing weekend. Definitely good value for your money
Trip type
Vacation
Travel group
Friends
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Great value

Trying to be something it is not! Service was great but the set up needs work. Chipped toilet seat in the room. Only 2 loungers around the pool …. Are just a couple of examples of how this wasn’t the experience you want for a spa break!
Travel group
Friends
Rooms: 2
Service: 4
Location: 3

Met my nephew here for a catch-up. Wow! Beautiful. Drinks a little pricey but staff all superb, friendly and kind. Nephew treated me to dinner, and it was delicious. They were able to adapt to my needs.
Service: 5

Went for our works Christmas do. Venue was lovely, the food very good for enmass event. Seabass was as nice as I've had. Lots of parking. Great night had by all