I open account online I went in the deposited cash into my account and no one can tell me where it went I have been dealing with this all day long and no one can give me any answers my card has been shut off and my money is siphoned out of my account this bank is the worst bank I've ever been with avoid at all costs

100% useless, location. Security guard was much more interested in helping me th han the 2 emoyees who would only hide behind their desks. I have 3 accounts as t PNC and the only person who was willing to answer a question about withdrawling $ was the security guard. REALLY? I will be closing my 3 accounts ASAP.

They charge me $19.95 for each cash advance from netspend card i got from liberty tax and i had to make 3 transactions because the max amount they allowed to withdrew daily was only $1000 at the time. Netspend, liberty tax and PNC are stealing peoples income tax return. How is that allowed in this country.

Not professional at all, the guy at the door had his friend standing next to him (no privacy) and he was looking in his phone all the time while talking to me, he was very rude, leaving alone his outfit that is meant for clubs not a professional job, very disappointing …

This bank is one of the worst around. Their ATM’s don’t work and they only have the one you can use after hours. Customer service is horrible, and they will randomly take money out of your account and put it back when they want. I’ll never do business with this bank.

Walked in to speak to an associate related to my account. Two of them were perfectly available and they said it would be a 30 min wait. There was only 1 other customer who was finishing up. Clearly the guy named David Santiago just didn’t want to do his job.

The worst and unfriendly banker I ever met, the black male guy called banker is the shame, comparing to Wesley Chapel branch which is greatest service I ever met, I even don't want to give any start to it. I will not go there again if I have other option.

I don’t understand why people write such negative reviews of this branch! People just don’t understand banking 101! But I Had to come in to get a new debit card and do a dispute. Colleen was so incredibly nice and helped me with everything!

I have been banking with Pnc since 2013. But never have I been treated with such a nasty disposition until April 2021. I needed to gain access to my account in order to get a place for me and my mother. Yet the branch manager treated me and

When they first transferred from Bank Atlantic to PNC, this location was awesome. The people they have working there now are lazy. Showed up at this branch at 4:20 pm to open an account for my son who already has a savings account with PNC,

Horrible experience. Having a PNC account, i went in to see if they would cash my check from my job Dennys. They had me endorse my check while gawking about how they dont know what kind of bank Dennys payroll was and they refused to cash my

This place is a joke. I arrived at around 12pm and there was one personal banker (David Santiago) sitting playing with his mobile phone. Calling this guy a banker is a shame for every banker. Nobody on the counter and I was waiting 5min in

Most Condescending obnoxious branch manager I have ever had the displeasure of dealing with...corporate is very interested in what mismanagement of client relations this bafoon is yielding upon Pnc customers....guess that can mean only one

Had a banking problem where I need to go into the bank and talk to a customer service representative. Went to the bank on Fowler avenue and was able to talk to Timothy Huchia which turned out to be the branch manager. I have to give him a

Banking services are terrible at PNC Bank! I strongly advise anyone to not bank here and take your money out of this bank immediately and run for the hills from this bank. They literally sit on your money, do not payout your pending

Opened an account with pnc 3 weeks ago never got a card this location states they make cards but the machine is always broken I am now refusing to deposit any more money at this bank. Worst experience of my life with bank.

Garbage bank anymore. Customer service sucks, you get some hood rat on the phone that has an attitude and refuses to do anything to fix issues. Go to any other bank please. I’ll be closing my account this week.

terrible stuff,terrible services,think twice before doing business in this Bank/Branch, obnoxious branch manager. how can this guy be running this branch with such a arrogance !

Love PNC, as my parents did for 62 years. Always been easy to work with and they are not BofA. If you can withdraw just one dollar from an ATM, then you have my vote.

I like coming to this location for all of my banking. They are all so friendly and make an effort to recognize their clients by face and name.

It’s not a bank. They don’t carry cash at this location. Just a sales center. Beware.

I love this bank. Especially the ATM fee reimbursement and friendly customer service.

A good and tremendous bank. And if they speak Spanish. They give good service

I am a client of theirs and they are very courteous with their audience.

Great branch that is now a financial center it is a cashless branch.

This location has the most lousiest employees EVER! It's a shame

Love this bank since Ive opened theyve been great.

It was an nice experience staff was very nice.

Great friendly staff!