Staff is rude and take too long between customers, they also change from sign sheets to long lines as they please(UPDATE: I called the corporate number and they promised to take action and make it right, happy with their customer service, I encourage others to call since they will listen)

I’ve been holding on some earrings I’ve wanted. Just to see if there would be a Black Friday deal. I noticed that they show “discount” on items but they also raised the price. So the “discount” brings the total to the original sale price. I

People often take the time to write a poor review but I want to make sure I acknowledged the wonderful experience I had at Pandora. Big thank you to the store manager. She took her time to make sure we had a pleasant experience. We came in

I've always had positive experiences when coming to this location regardless if it's to purchase jewelry, exchange pieces, or get help with a defective item. Their usual location is closed but their temp store is close by. I went today and

I feel like the manager and everyone else should know that this location is super rude. They ignore you unless you're "on the list" and I waited over an hour without anyone acknowledging how long I was standing there. It wasn't even super

I hardly ever write reviews but on Feb. 13th, 2023 I visited this location and was helped by Shay she was kind very bubbly and even when she was busy she would come and check on the line and answer questions. She was very professional and

Good help is hard to find everywhere these days but to walk into store and not be welcomed and completely ignored sucks. 4 associates on the floor and not 1 of them acknowledged guest. I didn’t know you had to sign in and stood there for

I dropped off 88 items at this location for cleaning. Upon pick up my discontinued item was damaged (missing stone) I alerted the manager and after checking she informed me that she had taken the drop off photo backwards and could not

Very nice selection especially the engraving on the spot for certain pieces. Gaby was out sales person and she was patient and very helpful during our shopping. Definitely a great asset to the store. Even though it was her first time

This place has terrible customer service. They put a rope in front of their door so they won't have to service customers. I walked in at 832pm to find they put a rope in front of the entrance so you couldn't even enter the store. 9pm

Thanks to Emily for helping my mom on her birthday present, Emily was helpful, very knowledgeable and very kind to us, definitely will be buying from Pandora after great customer service! Keep up the good work! …

Manager Megan was very helpful and professional!! I used to shop Pandora at La Cantera...3 star service and close to my house but I'll shop at this store now. Thank you Megan, I'm a very happy customer!

Came here to get my wife’s bracelet and everyone here is super helpful especially miss Brianna is very helpful I will be coming back because of the really good service …

I truly can't stand bad customer service. Those ladies were rude and completely bypassed me in the store even though I signed in. I love Pandora, sad about this experience.

Walked in put our name on a list. Then a lady bought in a new printed list added the names that were pending. And I went to check to make sure she put my name on list.

My husband and I came here mid week shopping for my birthday. The store was very clean. They only allow so many people in at a time. Staff

Loving it!!! Purchased for myself for mother's day. The bangle was free with $159 worth of charms. I started out with 4.

Love Pandora!! I get at least 1 charm a month.. this will be my second bracelet to be filled up. …

I ended up spending 220.00, so what does that tell you! And I only got one charm and a free bracelet.

This place has terrible customer they don’t help you if you order online and receive it damaged….