Petro-Canada & Car Wash is a Gas station located at 19489 Seton Crescent SE #818, Calgary, AB T3M 1T4, Canada. It has received 188 reviews with an average rating of 3.7 stars.
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
The address of Petro-Canada & Car Wash: 19489 Seton Crescent SE #818, Calgary, AB T3M 1T4, Canada
Petro-Canada & Car Wash has 3.7 stars from 188 reviews
Gas station
"Absolutely terrible customer service"
"The worst gas station in Calgary and the rudest staff I have ever dealt with in the entire country in the past decade"
"Took our truck in for a wash Aug 16 at 1150 AM"
"Everyone needs fuel for their vehicle"
"Called on Christmas day, while we were running around, and asked their price on deisel"
Absolutely terrible customer service. Have been here a few times and their customer service has been okay at most. A couple of times they couldn’t understand what I was saying when I asked them if they had pliers (had to open the hood of my car but the hood release latch broke) and not one single staff member understand or knew what pliers are or the word “tools” and were quite rude about it. Today went in and it looked like the guy there was in training. I made some purchases and after I scanned my items I said I would like to redeem my points. In a huffy tone, the guy then said condescendingly that I have to re-scan everything because things have to be done in a certain order. Because I don’t work there and don’t know how their systems work, I didn’t know that. I’ve made mistakes before when paying for something at different businesses (ex. Giving my rewards card at the end when it was supposed to be given at the start of the purchase) however I was often times politely informed by staff, so I was quite unimpressed that I was made to feel that I was creating a huge inconvenience for him for not knowing. A couple of times he rudely lectured me for inconveniencing him when I didn’t do things in the order they wanted but I didn’t know since I don’t work there. Then their POS kept cancelling my purchase. By the third time of this happening, he rudely told me to wait until it prompts me to put in my bank card which I did every time and told him that but he continued to be rude. All the while the woman training him didn’t react nor say anything about his rude behaviour. After about the third or fourth time of trying my bank card I got so fed up with being treated rudely and their system crashing, and the guy blaming me, I told them to forget about it, then the lady informed me that they already redeemed my points and they can’t reverse it. So i turned back around and used my Apple Pay where it went through. I told her that her staff member is very rude and she should train him to be less rude, all she said was have a nice day. To be honest, not surprised considering everyone who works there are rude, as this is the standard they set for their employees.
The worst gas station in Calgary and the rudest staff I have ever dealt with in the entire country in the past decade. The car wash at this gas station is a waste of money and time. It sprays your car with soap, water, polish all at once and car does not get cleaned at all. Your $15 down the drain in 30 seconds. When you go to show the dirty vehicle coming out of their car wash to the staff to request a rewash, they very inconsideratly argue with you and say the car wash does not guarantee that it will wash and clean the car. They tell you to go and complain to manager if you want when he is here but they can not help you. Absolutely ridiculous service.
Took our truck in for a wash Aug 16 at 1150 AM. Stopped at Petland afterwards and noticed multiple new scratches on drivers door when re-entering truck. Examined rest of truck and found dozens of new scratches all over body work, both sides of truck, hood, and roof. Returned to Petro-Can to complain and filled out at incident report. They called me back the next day and said it wasn't them and they refused to accept responsibility. Warning to others, avoid this place, they will do thousands of dollars of damage to your paint and wont accept respobsibility.
Everyone needs fuel for their vehicle.... But the issue with this location is the car wash. For some reason it needs adjustment, this is even after they renovated it. My vehicle never comes out clean. I have requested re-washes but get the same exact result. I can't be in the wash all day. This is disappointing, for the price of the wash you expect a clean vehicle the first time through. The touch less wash at the competitor in the next community over does the best job for an automated wash.
Called on Christmas day, while we were running around, and asked their price on deisel. Lady who answered passed the phone off and then a gentleman refused to tell us the price over the phone. Apparently it is their policy, yet Gas Buddy has a price - just wanted to make sure the app wasn't misleading us. Will not be purchasing from this station anymore.
Gas station is good (supplies and convenience store), but the car wash needs work. Constantly asking for another run through as it is either too far from the sides and misses tops of windows, or skips the rear all together. Could have something to do with the fact that the camera that lines you up on the platform no longer works.
Bought a wash at the gas till and when I went inside to ask if this was the 40% off he said I only could get that if I paid inside...why would you not put that on the sign outside. No refund option so I could pay for what I got which feels so wrong. the wash I bought was garbage. Wouldn't recommend this place to anyone.
the worst one in car wash service. It shut down for maintenance late Nov. and station promised to re open Dec 06, but until today Dec 13, it's still not opened yet. the worse thing is that the station says "open tomorrow " whenever checking in. it is forever tomorrow ! looks they are lie everyday.
I forgot a Poker lottery ticket at this location at least 4 days ago. The staff set it aside for me, remembered me and gave me the ticket. Most people think that's their obligation, and maybe it is, but even still, not everyone would do that. I enjoy the service at this location.
The staff is always helping customers making sure the store is clean. When there is 3 or more customers in line they open the next till right away. The girls super polite and the guys super helpful. I use this location for my company vehicle including their carwash.
The car wash doesn't really wash my car clean, I still have to come down after washing to use clothes to touch up the parts that were left unclean, I guess the machines needs to be serviced or some of the washers changed as they are not getting some areas well.
Worst car wash ever. You go through super fast, it misses areas. My husband was there last week and on the right side of his tailgate was a two foot strip that wasn’t washed at all! Absolutely doesn’t remove bugs. You are wasting your money
The two women that work full time at the front, have got to be the most disrespectful, unkind and unprofessional people I've ever met in my life. Worst costumer service and disregard for the people who come and go. Please get new staff.
Car wash is no good. Worst I’ve been to in the city. Didn’t get the bugs off my windshield, or dust off the bumpers! Plus, the car came out completely wet because of barely any time for the blowers. Will not go back here.
Car wash is mediocre for the price. $13.00 and the car isn't clean after. I can pay $7 at the spray-it-myself and it's actually clean. Good option is you want a quick rinse, but it's over-priced for what you get.
This location has got to have the worst car wash I've ever been to. It is more likely to be closed than open. Don't waste your time, spend it driving to a different car wash instead. So disappointing
I’ve never reviewed a gas station before - but I’ve never really had a problem with one before either. Pumps are broken and there’s a sign at the locked doors saying “be right back”. Unbelievable.
Most atrocious customer service!!!! As my car was under repairs, I very politely requested for a rain check on a car wash. They would not give give it to a customer who has a season pass for
Staff are negligent and blame their mistakes on colleagues that aren’t working as if you’re stupid. Won’t be so nice to staff pulling this level of disrespect moving forward.
I understand this is Alberta. But the other bumper stickers were worse. The getting in and out of this gas station is horrible. Who designed these shopping centres
Apparently you dont have to wear a mask to get in the store in Seton. No questions ask! Anti vaxxers this is your place to go gather for sure! Spread the love !
Paid for a Glide Plus car wash, there was no soap and it left the car very streaky. The staff refused to reimburse me for the wash. Will not be using again.
Do NOT suggest this car wash. I’ve been twice now and it’s no better then using your garden hose at home. I don’t think they have soap in the system.
This car wash is always closed or down in the evening time...it seems they are purposely closing it down ..worst gas station
I personally think the car wash works just fine and also the staff are always so friendly. I enjoy coming here a lot !
Always broken. Pathetic service. Do call them before going for car wash as it's mostl likely broken.
So many times closed carwash even early evening. No reason to closed. Staff looks so lazy.
Not 24 hours, tried to go there at 1:30am, nobody was there
Great location and the car wash was maintained pretty well
This carwash is always closed! So frustrating