PharmaSave Mountain Gate Pharmacy

18 reviews

Shop 28-29/1880 Ferntree Gully Rd, Ferntree Gully VIC 3156, Australia

www.mountaingatepharmacy.com.au

+61397583936

About

PharmaSave Mountain Gate Pharmacy is a Pharmacy located at Shop 28-29/1880 Ferntree Gully Rd, Ferntree Gully VIC 3156, Australia. It has received 18 reviews with an average rating of 4.3 stars.

Photos

Hours

Monday9AM-7PM
Tuesday9AM-7PM
Wednesday9AM-7PM
Thursday9AM-6PM
Friday9AM-6PM
Saturday9AM-7PM
Sunday9AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of PharmaSave Mountain Gate Pharmacy: Shop 28-29/1880 Ferntree Gully Rd, Ferntree Gully VIC 3156, Australia

  • PharmaSave Mountain Gate Pharmacy has 4.3 stars from 18 reviews

  • Pharmacy

  • "Had a prescription that was filled by Ibrahim"

    "I love this pharmacy"

    "Great staff, who really help with scripts and medication information, all Pharmacists are really nice and informative, and are really patient also, shall continue with my medical care here at PharmaSave Mountain Gate"

    "I’ve always received friendly and exceptional advice and service from the staff here"

    "Agreed with the previous reviews"

Reviews

  • Emma Jones

Had a prescription that was filled by Ibrahim. Prescription had two products listed. Only one of them was in stock so that's the one I got. Ibrahim then changed the prescription (unbeknownst to me) to have only one . I call up a week later to fill the same prescription, hoping to grab the second product that (to my knowledge) was still listed. Ibrahim took my call, was very blunt and rude. Telling me I had to go back to the doctors and that no, even though he'd changed the script, he wouldn't call the doctor for 5mins. This all got to a stage where when I went in to try and fix this problem, I had Sharon, Ibrahim and either Michelle or Johan stand there and all barrage me at the same time. They were rude and accusatory, making ne very nervous and upset. Especially since I was just following what they had said. It's quite obvious that their knowledge of practice is astoundingly sub-par. If Ibrahim is indeed a qualified pharmacist, perhaps a refresher course wouldn't go astray. Neither would manners and respect, of which, these people have so little. Especially in my dealings with Sharon have I felt intimidated, less than and judged. I don't understand why as I've never been rude or loud or disrespectful in any way at any time. I feel as though my only option now is to contact the governing body for Pharmacists because no-one here is willing to discuss nor apologise for their mistake (in the first and subsequent places) nor for the way they spoke to me when I wasn't at fault.

  • Sally Larwood

I love this pharmacy. All the pharmacists are so helpful and knowledgeable and the sales staf have just the right balance if helpfulness and leaving you to discover things for yourself if that is your wish. Another advantage is that it’s set in the lovely strip shopping centre of Mountain Gate which has ample parking close to the shops.

  • marcus davis

Great staff, who really help with scripts and medication information, all Pharmacists are really nice and informative, and are really patient also, shall continue with my medical care here at PharmaSave Mountain Gate.

  • Kevin John

I’ve always received friendly and exceptional advice and service from the staff here. Love the prices and they accept all credit cards which helps. Keep up the great work

  • Shalan Prithviraj

Agreed with the previous reviews. Very helpful staff and the pharmacists go out of their way to help you as well.

  • Belinda Lombardo

Please be wary of getting Webster packs made as on more than 3 separate occasions, medications have been wrong.

  • Robert Shakeshaft

Lovely pharmacy. Bryon, the pharmacist, is a special person. Really cares about you and your family.

  • julie rhodes

a great pharmacy with pharmacists that really care & your all ways greeted with a smile

  • Jelli

Lovely customer service. Very friendly filipinas that helped me out with my medication.

  • Evan Grosvenor

An amazing pharmacy with great and helpful staff

  • Lauren Martin

Poor service. Won't be going back.

  • Pawel Szarzynski

Cheap prices of medication

  • Mathew Parr

Hood chemist and staff

  • Mario Briffa
  • Tom Claringbold
  • Karen Diegan
  • Kathryn Smith
  • Michael Meyer

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