Pizza Hut is a Pizza delivery located at 1909 W Baseline Rd, Phoenix, AZ 85041. It has received 133 reviews with an average rating of 3.0 stars.
Monday | 10AM-1AM |
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Tuesday | 10AM-2AM |
Wednesday | 10AM-2AM |
Thursday | 10AM-1AM |
Friday | 10AM-1AM |
Saturday | 10AM-1AM |
Sunday | 10AM-1AM |
The address of Pizza Hut: 1909 W Baseline Rd, Phoenix, AZ 85041
Pizza Hut has 3.0 stars from 133 reviews
Pizza delivery
"I arrived for curbside pickup and after 10 minutes had to go inside and ask about my order"
"Adriana went above and beyond her sense of urgency and care is unmatched"
"Don't bother going to this location, they are horrible with the food and service"
"Put the order on line at 4:55pm"
"Went in to put in a to go order"
I arrived for curbside pickup and after 10 minutes had to go inside and ask about my order. They told me they gave it to someone else. So I then had to wait longer for my kid's food. Then the food was rushed and not prepared correctly. This is about the 3rd time something has been wrong with my order. Not going to this location AGAIN!!!
Adriana went above and beyond her sense of urgency and care is unmatched. The store was so clean and smelled amazing. Her uniform and outta appearance made it easy for me to feel safe eating my food. Just a overall amazing experience, she's great representation for Pizza Hut!!! Great job I will definitely start coming back again. More
Don't bother going to this location, they are horrible with the food and service. Even when they mess up your order don't expect them to fix it or provide a refund. They will take your money and not care a bit. The management and laborers are just collecting a paycheck providing trash trying to pass it as something remotely edible.
Put the order on line at 4:55pm. Said order ready at 5:16. Should up at 5:18pm. Got my pizza at 6:12pm. One employee that was making pizza, was not wearing any gloves. Any extra condiments she would throw on the flow. She tide we’re should and did not wash hand and continue to make pizzas.. Definitely needs a good team leader..
Went in to put in a to go order. Nobody came to the front and when they finally did say hi they came washed their hands, so I thought they were coming to take my order but then the other coworker says something and they just continued to make pizza after pizza and that’s cool but I had to leave and find someplace else. More
Just got a pepperoni pizza and breadsticks to try this pizza hut out since it has bad reviews. What I got was perfect and tasted great. I’m happy to try and add a decent review because I think they are trying to improve this location. I will definitely order again since it was good and is close by.
I really wanted to give this place a good review since it’s down the street but this is insane. Straight up laziness, won’t be back to this location. Those are lemon pepper and honey hot boneless with almost no sauce or seasoning to even cover the wings. Thanks for the breaded chicken nuggets
I don't normally do reviews but I had a wonderful experience with James and another associate who helped me fix an online order. I will definitely order from here again. It's a nice change since we've only been able to order from one pizza place for the last 4 years that we've lived here.
We ordered two pizzas, wings and cheese bread for delivery. When the order arrived, there was only one pizza and it was undercooked! It took forever for them to bring the second pizza and told us we were not the only one who got their order messed up.. Bad service and quality.
Everytime for the past 3-4x my sister has ordered here, the orders are ALWAYS incomplete! Either our 2 Liters are always missing, they always forget the 2 liters, and sometimes forget our sides too(Wings, ranch, etc)! And when we call about
The young teenager with the long hair is completely incompetent and has respect. After messing up my order once again, did not apologize, took his sweet time remaking it. I could tell the other 2 guys were annoyed with him. As if that wasnt
Ordered through the app and pizza is always on time so they get an extra star for that. We have been ordering since they opened, but lately the pizza from here has been dry and stale no sauce in either of the two pizzas I ordered this time.
Ordered the big box dinner deal, 2 pizzas, breadsticks which I upgraded to the cheese sticks and boneless wings cost about $30. The pizza and the breadsticks were undercooked. As a topping we had bacon, which also wasn't cooked all the way
This place is really horrible. I ordered 2 times on online. And the packaging is not covered properly. It takes 2+ hours to get it delivered they don’t make the food on time. And if u call no one answers. I’ve spent more than 20 dollars on
The driver was very rude and disrespectful. The end up having to go to the store cause he didn't have any money to do change. Then he told them that we tried to pay with a $100 which it was only 2 $20.00. And told them that we weren't home
idk whats wrong with the workers…they see you standing there and they continue to work without going to the front to ask what the costumer needs. Until the costumer actually says something like “excuse me”then they go to the front. I stood
Ordered pizzas online from this location on 3 different occasions. They got my order wrong every time. This last time the order was not even close to what was placed. Called in this time and told the manager the order was wrong, his reply
This store has made a complete turn around.The food, atmosphere and management is all top notch now. Customers have to understand nothing and no one is perfect. On a busy day mistakes happen but the customer service and workers are always
Ordered carry out, dude at the counter couldn’t even find the order when our name was on the screen above for placed carry out order. We ordered 20 mins before I arrived and the order still wasn’t ready which stayed it would be another 10
Terrible service, ordered delivery over an hour and half ago, tracker saids it has been in process of being made for almost 2 hours. Tried calling no one answers at the store location. Called to try and cancel order and they tell me only
I got delivery got my pizza late then the pizza was all raw this is the worst spent 76.00 bad customer service can't get no one to pick the phone up yall are wrong I want my money back o wait no one will pick the phone up welcome to
Placed a delivery order for a dinner box. For the toppings I ordered pepperoni, mushrooms, and jalapeños. Didn't get the jalapeños at all and maybe like 5 pieces of mushrooms on the whole pizza. Tried contacting the store 6 times and got
Should be no STAR !!!Did online order left 2 items out called the store for 45 minutes no answer and when a maria finally answer she she hung up on me and called back spoke to guy was like ya I senthe order told him what was left out and
Made a call to inquire about coupons I recieved by email and how to best use them. After calling and greeting the employee on phone- who did not greet back, I asked my question. Once my question was answered, I thanked the employee for
Why can't the delivery driver's read the instructions for the delivery? Twice this has happened to me, I've requested Contactless Delivery, but yet, they continue to ring the doorbell and wait for me to come to the door. It's quite
The order was not correct. The breadsticks were half baked. Unable to reach the store by phone call. The employee explained there was only 2 people working and couldn't answer the phones. I would not order again from here. More
1 star only because that is the least possible. Clerk threw the pizza on the counter. Ordered half cheese half sausage, there was sausage on the plain cheese side that had to be picked off for my girls.
I put an online order for curbside pickup and it was to be ready at 7:30 and they literally came out with my order at 7:30 not a minute later! The employee was so kind. Very professional!
Really weird experience. I went in, and the cashier freaked out because I had a request. She called for another employee, stating, "People don't tell her what to do."
You would think with this being a new store the food would be better, but no pizzas were raw just like the other two Pizza Huts by us. Done with Pizza Huts!!
The pizza is always hot and fresh as are the cheesy breadsticks. Marissa is super friendly and has a smile for me every time I come in to pick up my order!
Ordered cheese pizza and a soda. The pizza was overly dry and they forgot my drink. When I call they just transfer me and gave me the run-around.
No Sauce, No Cheese, No toppings, Just Dough if you like bread and carbs come here❗️ this is not pizza this is dough …
Cold pizza and did not get extra cheese that was ordered. Marinara sauce looked like it had been previously used!
I ordered a pizza melt cheese steak got everything but the like I’m done with Pizza Hut …
I love this pizza! The food is always great so fresh and hot, the prices are good too.
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I love this location! Pizza tastes great, it's always on time if you order ahead, and staff was friendly!
Friendly staff, greeted with a smile. Fast and efficient. Food was made fresh.
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My order was nice and hot but, my thin crust pizza was hard. Specially the crust was like a rock.
This location has gotten much better, much more professional than when it first opened.