Plumb Shield Plumbing

1021 reviews

128 Verna Trail N #2, Fort Worth, TX 76108

plumbshieldplumbingllc.com

+18177737966

About

Plumb Shield Plumbing is a Plumber located at 128 Verna Trail N #2, Fort Worth, TX 76108. It has received 1021 reviews with an average rating of 4.9 stars.

Photos

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

F.A.Q

Frequently Asked Questions

  • The address of Plumb Shield Plumbing: 128 Verna Trail N #2, Fort Worth, TX 76108

  • Plumb Shield Plumbing has 4.9 stars from 1021 reviews

  • Plumber

  • "My biggest issue with this company is the pricing and the owner"

    "We have used Plumb Shield on several occasions and of course have always needed them after hours, so that means the higher call price"

    "Update- Today Plumb Shield Plumbing replaced my toilet"

    "We had a toilet that, when flushed, was leaking out of the bottom where it’s caulked to the floor"

    "We had a clogged sewer line that caused a backup in our master shower and bath at 10:30pm on a Monday night"

Reviews

  • Lucus Ceballos

My biggest issue with this company is the pricing and the owner. I really hope you respond. He had the audacity to question my wife’s and my integrity calling us “dishonest”. I have served honorably for our Nation for over 8 years and not once had I nor my wife tried to cheat our way or stab anyone in the back. I originally wasn’t going to leave a review because how much we were charged for a spigot to be replaced which mind you took 20 minutes. It really upset me and my wife could tell so she left a review that was later reported as spam by the owner and hidden from anyone else to see, as i or her mother cannot see it. I had called because my back yard spigot had spewed a leak. I called and was hung up the first time, this should have been my first hint. I called a 2nd time and the dispatcher told me I was to be charged 200 dollars for an emergency fee after I explained everything. I was hesitant since I thought that was steep and no other charge was explained for labor. I called again and their biggest concern was my card number while I was stressing over this leak. After I paid I was only told the plumbers arrival no other fees were explained. In his response he stated he told us all three times I was explained all charges, this isn’t true since the plumbers were the ones that told me. In other reviews he claims his lines are recorded so I hope this is true. When they came they explained they couldn’t do anything until they shut the water off and would give me an invoice before doing so. They did of course but I did not expect to pay $650 on top of the $200 emergency fee for them to replace a spigot! Google searches will show that on the high end it will be 450, not 650! Of course I was going to agree, what choice did I have? Let my yard flood or pay their predatory fee on a Saturday evening? Before they left they asked for a review, which again I wasn’t going to do. However the owner had the audacity to disrespect my wife with his comments, which crossed a line for me. I have viewed your responses to other dissatisfied customers and I am disgusted by the way you treat them when they call out your prices. You claimed your prices were “fair and competitive” to my wife however I did see your response to another customer that contradicts this claim, stating you don’t price match. Your claim that people accept these terms BEFORE you begin labor is very predatory considering some had urgent emergencies and like myself had no choice but to pay your fee. You also have had a habit of getting aggressive with reviewers when they call out your price gouging which I find unprofessional. We will be complaining to the better business bureau, it’s obvious you hide reviews that will hurt your business if consumers knew how much you charge. I added the photo of your company’s work, all for the low price of $850.

  • Advanced Vision Care Mansfield

We have used Plumb Shield on several occasions and of course have always needed them after hours, so that means the higher call price. The first 2 times were great! Terry arrived quickly and got the job done to my knowledge correctly. I am not a plumber so I just assumed it was completed properly. The second call turned into the third and fourth call. The tub in one of my units was running hot water continuously without shutting off. Terry came out and fixed the problem... For a month. It happened again, same issues. Terry said it was the tenants fault for turning the knobs too hard, I've never heard of that and would hope delta products don't fall apart and break that easily. The tenant did notice the smell of weed both times and the residual smell was left wafting in her bathroom. We were charged the call, 200 and 799.82 the first call and on the second call, 740.16 (for the same thing) Fast forward from July 18 to August 8, same thing again. I know there is no way this is happening again! I called another company, and they were able to come out today and fix the problem once again I am putting my faith in them since I am not a plumber. I called the office to see what we can do and was met with complete a very combative response. The lady that answered the phone told me, if I didn't like that price I could have shopped around. I was depending on them to provided a fair price, but I was greatly mistaken. I feel completely taken advantage of. The new company came out and it was completed including the call for 350.00. When I mentioned the weed smell she told me the drivers are drug tested and since they drive company vehicles that shouldn't be true. I am disappointed in this company and their customer service.

  • Gail

Update- Today Plumb Shield Plumbing replaced my toilet. Terry and Nathan did a great job and the new toilet works well. Honestly, if you need plumbing work give them a call. They are really nice to work with and they do it efficiently. Today I had plumbing work completed by Terry and Damien and couldn't be happier. I called on Sunday about a leaky bathroom faucet and made an appointment for Wednesday. They arrived on time, inspected my faucet, pipes and valves and I asked them to look at my kitchen disposal as well. They repaired the leaky faucet, replaced the hot and cold on/off valves and lines and replaced my garbage disposal all in one appointment. Both Terry and Damien were efficient, helpful, friendly and professional throughout the whole process and they got everything in ship shape order quickly. I'm very happy with the results and will definitely call again when I need other plumbing work done. I'm glad I now know someone I can trust with plumbing repairs and I unreservedly recommend them. Shout out to Stephanie, too. Thank you.

  • Shoby John

We had a toilet that, when flushed, was leaking out of the bottom where it’s caulked to the floor. Shield Plumbing sent out Terry Rogers and his son Nathan within 4 hours after my call. First, I was relieved for their same day availability and timely dispatch. We had just arrived to spend time at my elderly mother in law’s house for Christmas, and the leaking toilet was a bit frustrating and put a small damper in the mood. So having them handle this quickly was a huge relief. Second, Terry and Nathan were professional, courteous and communicated the issues they found, their recommendation, estimates and progress well. Third, we don’t wear shoes in the house and they kindly put on (and took off) shoe covers as they came in and out of the house as they worked. Lastly, Terry problem solved efficiently and even modified the circular hole in the concrete hole under the toilet that was too large for the phalange to be secured properly. Great job, Terry, Nathan and Shield Plumbing.

  • Alissa K

We had a clogged sewer line that caused a backup in our master shower and bath at 10:30pm on a Monday night. I had originally called a different plumbing company who was supposed to show up the next day (Tuesday) and never did. That’s when I gave Plumb Shield a call at 5:30pm Tuesday evening—they had someone to our house by 6:30pm which was a huge relief. Mr. Fort Worth (Terry) was our technician and he was very thorough and got our sewer line unclogged and was on his way within an hour. He gave us some tips for preventing the issue in the future, as well. We really appreciated his help and how quickly he was able to identify the issue. After the repair was finished, Terry went back into our yard to make sure he had closed our backyard gate and cleaned everything up. Those little things are appreciated! I didn’t get quotes from other places so I can’t speak to the price compared to other places, but the service was excellent.

  • Sean Kelly

Terry reset a toilet for me in October 2022. Cut out the old lead flange and replaced with a new PVC. Here we are 10 months later and that same toilet is leaking. **new plumber came out, toilet wasn’t set right on the wax ring**Two reasons for the review, they refused to honor their work, told me it’s only a 6 month warranty. I have another toilet I reset myself before they ever came and it’s still solid. I called them for this one because the lead flange needed to be cut out. But anyway, they won’t honor it. They overcharged me last time and I’m not paying them more. Second reason, Terry and his apprentice showed up today stinking of weed. He told me it’s a legal THC from the Texaco. I was a two time customer previously. Lost my business forever. I even called the office first to voice my displease with their warranty. Got no where.

  • Leonard Rosenshein

Terry and his apprentice Nathan were awesome. One plumber I had at the house said I had a costly line break repair, and the other said I had a clog. Terry and Nathan solved the mystery by hydrojetting my entire water line to the street, and then video’ed the line as well as my sewer line from the toilet. The jetting out of the line revealed that I had no breaks but a clog, as well as the condition of my water line looking good for now. They were quick, efficient and communicative all along the way, and saved me money in the process. There was a glitch in the video recording and they made certain to re record and get it right so that I could see the progress that was done, and the condition of my system after the cleaning. Five stars all around and would definitely use Plumb Shield Plumbing again. Thanks!

  • Kristina Pacheco

Mr. Aledo, aka Terry, and Nathan showed up on time and were extremely professional and friendly. They listened to my concerns and after assessing the pipe, were able to explain the issues clearly to me. They created a fair bid and started the process right away! I was extremely impressed by their professionalism. Today They were able to replace a pipe outside that was leaking. Once finished, they showed me the small crack, most likely from a freeze. While they were here, I expressed concerns on the pressure of our faucets as well as our high water bill. They spent extra time checking the pressure to see if we had any additional small leaks. Terry also disassembled the faucets, and thoroughly cleaned the lines to ensure we would get the pressure back up. Highly recommend!

  • Shina McAlister

The best experience I have ever had with a plumber so far! I Called in the middle of the week with expectations of being seen the following week, but she scheduled me according to my availability which was a couple days later on a weekend. They did not charge me a fee to come out. I was only charged for the service provided. Once Stephanie confirmed that I would be home, Nathan and Terry showed up before time, explained in detail what services were needed and the cost up front. Both guys were very knowledgeable, courteous, really quick and proficient. Very reasonably priced service also. We are 25 year military veterans and they helped us with a discount. They took all the stress out of a bad situation. I highly recommend using this company. Ask for Terry and Nathan!

  • John Clark

Extortionists! Great at first. Showed up quick at 3PM and worked late to repair our watermain same day. They charged $350 the first hour (leak detection), then called at 4 PM and said it would be $5000 to replace 10 feet of pipe. I verbally ok'd the work. At 7:30 PM they sent me an invoice for $6341. ($1400 per hour). When I refused to pay more than I was quoted they ranted about how much harder it was then expected. They threaten to pull the line and charge me with "theft of services". I refused. Later they called back and acted like they were doing me a favor by taking the $5000 ($1100 per hour). They refused to back fill the trench so I have to do that myself. Could not be more than $100 worth of pipe and connectors, so I was robbed. Would never use again.

  • Michael Kent

It was only a matter of time before the cast iron pipes in our house failed. We've been ignoring clues for years, not really expecting the problem to go away, but hoping it wasn't as bad as we feared. Terry removed the commode and ran a camera to assess the damage. He showed us the footage from the scope showing how badly the pipes had deteriorated. Terry proceeded to tell us what we would need to do to keep the backflow problems from occurring in the future, which includes replacing the cast iron pipes with PVC. Terry showed us pictures of the tunneling they will need to do under the house and pictures of old cast iron and new PVC pipes from previous jobs. He was very professional and I would recommend him to others.

  • Gabe Ballard

I had the pleasure of hiring Nathan for a plumbing issue in my home, and I couldn't be happier with the service I received. From the moment they arrived, their professionalism and expertise were evident. They quickly assessed the problem, explained the solution in understandable terms, and efficiently completed the repairs. What impressed me the most was their attention to detail and dedication to getting the job done right. The quality of their work was exceptional, and they even took the time to tidy up after themselves. I greatly appreciate nathan’s honesty, punctuality, and overall outstanding service. Without a doubt, I will be recommending them to friends and family for their plumbing needs.

  • Heather Calvin

We called Plumb Shield for a second quote after receiving a very high quote from another company. Terry arrived quickly the same day and gave us a very fair quote to replace the water heater and offered some extra safety features with no pressure to buy them if we didn't want to. Terry and his helper Damien showed up the day of install on time, finished the job quickly, cleaned up the area, and kept me informed throughout the install. Both Terry and Damien were professional, friendly, and knowledgeable and I felt completely comfortable with the service they provided. I won't hesitate to call Plumb Shield first for any future plumbing issues!

  • None Shall

Terry and Nathan not only on time but early than planned! From the second they arrived they were ready to go and hurry for work.Right off the RIP they began using the camera to locate any blockage from the yard to the street and from the house to the street, Following this they used the locator to follow the camera through the line and identify the blockages in the eroding concrete line. after this immediately began painting out and measuring out the distance from the house to the valve to the street quick fast, and in a hurry in and out in less than an hour no BS straight to a quote to get this problem resolved for me and my family.

  • Chris Cawthon

Had an after hours emergency water leak in our yard. We called Plumb Shield Plumbing and within 30-45 minutes Terry and Nathan arrived. Terry and Nathan were able to quickly identify the leak and put together a plan to repair a broken fitting. They neatly dug a 1x1” hole, repaired the leak, and left everything good as new - even with the Texas summer heat, you can’t even tell they dug a hole. Very friendly and professional, extremely responsive. Prices are a little high, but understandable for an after hours emergency repair. Military friendly and provided a small discount. Will use in the future and recommend to others.

  • Alaina Cleland

The dictionary defines superlative as: of the highest kind, quality, or order, surpassing all else, or others. Supreme. This is how I would describe master plumber and apprentice Terry and Nathan. They came to my house and unclogged my drain like Mario and Luigi with the freaking quickness. They were nothing but professional and knowledgeable. They provided my family and I with absolute service excellence and I will be able to take a shower and use my toilet tonight because of them. May god bless them and their family for the selfless work they do for the greatest state in the union, Texas.

  • Lauren Werline

We had a pipe bust on a Sunday afternoon and had to make an emergency call to have someone come out to fix the issue. Terry and Nathan showed up within an hour and made the repairs in a timely manner. They were able to reinstall the hose bibb and repair the busted pipe with ease abd did very good job and doing the job right and professionally. They also provided helpful advice on how to move forward with additional repairs that were needed. While they were here, we also had them unclog one of our drains. All and all, Nathan and Terry saved the day on an emergency call on Sunday afternoon.

  • Danny C

My water heater leaked at the worst time on a Friday evening. I was worried I couldn't get anyone out here or will be overcharged since it was outside of regular business hours. I called Plumb Shield and they were able to send out Terry and Nathan within 2 hours. They checked out the heater, recommended replacement, and gave me a free estimate. They came the next morning and was able to do the replacement within 3 hours. My heater was 20 years old, so they had to upgrade and add some parts to get it up to code. I highly recommend Plumb Shield, specifically Terry and Nathan. Thank y'all!

  • Meredith Huddleston

Terry and Nathan came out to diagnose a blockage in our drainage pipe to the street. They used a camera during the diagnostic process then used an auger to try and clear the clog. When that didn't work, they were able to use a jetter to blast the clog out. Afterward, they sent the camera back down and were able to identify the original source of the blockage on the city side and recommended we have the city come out to take a look. They did a good job of explaining what and why they were doing things and didn't let any setbacks stop them from getting the job done

  • Alex In Chains

First time hiring a plumber. The experience was great from start to finish. Quick response time from the office and Nathan was great! He was really respectful of my time and space and was able to diagnose my problem in minutes. He gave me estimates and explained the process every step of the way. He let me know what to look out for in the future and made sure I had an estimate and questions answered in case I continue to experience issues in the future. I’ll most definitely be calling to schedule additional services should I need them! 10/10 would recommend

  • Jesus Garcia

Front office worked with me to schedule the plumbing so that the water shut off would not affect the neighboring businesses as we are tied to one shut off valve. Terry and his assistant Nathan arrived right at 8am, assessed the scope of the work (replacing 4 leaking custom valves over my cookpots), gave me an estimate and explanation of what was going to be done and improved to make any future repair easier. Upon approval of estimate, they went and picked up the parts. Repairs were done quickly and work was done and tested by 9:30am.

  • Selena Larsen

None of our plumbing was working, our landlord hired plumb shield and they came out right away. They officially started work yesterday and I wish I could give them 10/10 stars! I’ve never seen a company stay to do a job and actually care about getting things done! Especially since they understand I have two little kids and having no working water is a huge no no! they showed up at 8am and ended up staying until 9pm and honestly I am so great full. Thank you so much guys! You have no idea!

  • Lisa Cutler

I called this Company looking for a good Plumbing Business. I did call a few places but I liked how professional it was from the first phone call and reading the reviews. Terry Rodgers and Nathan came out now I see why people really gave a great review they listened to our concern and was very professional. Fixed our issues after taking one look they knew what the problem was. If we ever need plumbing work or need to refer out, definitely will ask for Terry/Nathan. Thank you so much!

  • Dan Winston

Very happy with Terry from the Plumb Shield Plumbing service. We had a frost-proof outdoor faucet whose housing split leaking into the wall. The plumber arrived on schedule, was very knowledgeable and professional. We discussed repair options and cost electing a slightly more freeze resistant option.The plumber showed us the damaged faucet and replaced it with a new one. The work looked excellent. Overall, we would recommend using Terry and the Plumb Shield Plumbing service again.

  • Hunter Herbelin

Plumb Shield just finished up installing new sewer lines and a new water heater along with new toilets and flanges at one of my rental houses I have. I’ve used a couple of different plumbers in the DFW area and Plumb Shield is by far the best I’ve used. They were professional and knowledgeable and got stuff done in a timely manner. They used their camera to pinpoint why the sewer needed to be replaced and then had it done in no time. Truly some of the best plumbers in DFW.

  • Conrad Ross

Terry R was extremely nice, prompt (I called at 11pm and he arrived prior to midnight) and professional. He diagnosed the source of the backup, cleared it and ran the camera to ensure there were not any other obstructions and made a couple recommendations to prevent this in the future. It’s nice to have good service provider contacts (I am a realtor and regularly asked if I “know anyone good at” something) I will definitely recommend Plumb Shield Plumbing to my clients.

  • Roger Craig

Everyone did a great job. Terry was able to keep my tenant happy by running a snake and clearing the mainline. He kept in touch with me to let me know what was going on, and offered services to help me from having the problem again. Monica was great to talk to you and very helpful, she actually called me back after initially not finding a time available for today and she got me all set up. I had Terry Working on the job within an hour I think, job well done everyone

  • Marilyn Stenzler

Terry and Nathan did a great job to fix our kitchen disposal issue. They ran a camera and jetter through the pipes to get all the crud out. We decided to go ahead and get a new disposal even though ours was still working but since it was 24+ years old, we figured it would be proactive to replace it at this time. Terry had been to our house earlier this year to deal with another plumbing issue we had. The young men are very professional, knowledgeable and helpful!!

  • Stacey B

Terry was great! He arrived earlier than what I was originally quoted which I was completely good with! Upon arriving he smiled and introduced himself. Terry was really nice and friendly. He got right to the task and was done super fast! The price was reasonable and fair. Terry gave let us know he would be happy to come out snd install a new toilet. He even helped us reunite a lost puppy!! I will recommend this company to anyone who asks. Ask for Terry!

  • Alicia Alaniz

My hot water heater quit working at some point yesterday so we called to set up an appointment. Terry and Nathan were here bright and early the very next day to assess the problem. Ultimately, my water heater was outdated, parts aren’t accessible, and just needed to be replaced. They got the replacement complete within a couple hours with no issues. Very knowledgeable and professional guys and did quality work. We will definitely be calling them again.

  • Joe Ford

Very professional service from Terry and Nathan. Unfortunately they had to be out here all day, but they were able to fix the problem and honestly put us in a better situation. They had to re-route our pipe around some tree roots and debris that caused the problem in the first place. They did this quickly and I appreciate the extra steps so we don't see the problem arise in the future. 10 out of 10, would easily use them for plumbing services again!

  • Bryan Reese

Called Saturday afternoon to schedule an early morning Monday appointment regarding a potential gas leak. Terry and Nathan came out on time first thing Monday morning, ran a test at the meter checked every possible line determined there was no gas leak and the only charge I was asked to pay was for their service call…no additional fees. Very straightforward and honest, right to the point. I would recommend them to anybody here in my community.

  • Sherri Foster

Stayed at a B&B with some plumbing issues. Terry and Nathan arrived and used their professional equipment to clear some tree roots and debris. They also used a camera to identify a large root problem and advised the B&B owner of steps to have the city of Ft Worth address this big issue. Photo of the large tree root attached. Very professional crew and we appreciate them coming out on a Saturday morning.

  • Teresa Le

We had a leak underneath the sink, and we were able to get an appointment pretty quickly. Terry & Nathan were friendly, professional, and on time. They took time to make sure I understood what the problem was along with discussing my options. They ended up replacing our worn down garbage disposal unit, and we have no more leak! This is our second time using these guys, would highly recommend.

  • Corey Adams

Mike did an awesome job on my sewage line. Him and his team were very quick at excavating the area and replacing the entire pipe. Had some hiccups with the city of Azle when they either forgot or just ignored the request for a final inspection and had to wait an additional day. But no issues with Mike or Stephanie, they were both very helpful and did what they had to do to finish the job.

  • John ChrispensIV

Called and same day they sent out a team to help me. Terry saw the issue and was able to give me a suggestion. He gave me an estimate and it was more than fair. We needed to replace an outdoor frost free faucet. On time, answered questions and checked to make sure I didn’t have a leak in the wall. Gave me some suggestions on if I have a leak in the future. Thank you for the great service.

  • Debbie Bates

We got home from a trip to find a pond under a hose bib on the front of our home. My husband was unable to do the repair and we needed water TONIGHT. We called and within an hour Terry was here and by the second hour he had it repaired. I’m very impressed and grateful. Terry was professional and on time. Although I hope we never have another after hours repair- I know who we will call!

  • Clayton Rodgers

Terry and Nathan both were very professional, came out took a look at our problem, gave us an estimate and were even able to match the price of a previous quote we had received. They were very quick to get our issue resolved and even took the time to talk us through exactly what they had done. Really appreciate and recommend this company for any repairs or services anyone might need!!!

  • Corey Rape

Plumb Shield came out in the middle of the night, they responded within an hour. Great service, professional and courteous employees. They stopped the leak and came out a couple of days later to install a new unit. They showed up on time and worked fast. Gave us a nice tutorial on the new setup. Special thanks to Terry R and his assistant Nathan. Would highly recommend Plumb Shield.

  • Dakota Shaw

Terry and Nathan came out to rework the plumbing for our kitchen and install a new faucet. They were prompt, professional and very tidy. They left no mess behind and did an outstanding job getting the work done with quality. They also took the time to walk us through all of the work and how the new plumbing works. Very satisfied and will call again the next time we need a plumber!

  • Natalie Manders

Terry and Nathan did an amazing job! Not only did the find and fix multiple leaks but they also brought everything up to code Every time they found something new or were about to do something they told me about it and explained it to me so that someone like myself (who is not a plumber) could understand. They were both professional and very nice. I would recommend them to anyone

  • Amber Medina

Needed a 20+ year old water shut off valve replaced. Got a fair estimate and was able to schedule the service within the next few days. Nathan and Terry were knowledgeable and professional. They explained exactly what needed to be done, were quick to complete the job, and discussed how to use and maintain the equipment. I will be calling Plumb Shield for all my plumbing needs.

  • Eric Kauffman

Terry and Nathan quickly diagnosed the cause of the very low water pressure in our house. They replaced the pressure reducing valve, installed a water heater expansion tank, and replaced a faulty hose bib. They were both very professional and friendly, and worked quickly and neatly. I will definitely recommend this company to anyone needing plumbing services in the future!

  • Kaylene Kohn

Terry and Nathan were so wonderful. I had a problem with my out going pipe. They came right over, found the problem by using the snake and the camera. They came back the next day, had the hole dug and pipe was fixed. Used the “jet” to clean out my pipe to prevent buildup. I have used this company before and I love the quality of work they do for a fair price.

  • James Werline

Terry and Nathan did a great job of getting my fireplace gas line prepared for gas log installation. They did a good job of cutting down the nipple in the firebox and pressing a 90 and nipple onto the current nipple so that I could tie in my gas burner. They provided great customer service and ensured that everything was done correct and how I needed it.

  • Lauren Yosten

We had a pipe leak appear under our driveway last night. City came after hours and shut off the water. Terry and Nathan got here the next day and got it fixed. Water back! So thankful. They were communicative and so helpful. They made us a priority because we were without water and it’s about to freeze. Truly saved our Christmas. Thank you both so much.

  • Katie Kruisselbrink

Terry & Nathan came out and jet blasted a massive clog out of our pipes. They were awesome—super professional and easy to work with. They were extremely knowledgeable and efficient. They came in the morning and knew within 2 minutes exactly what our problem was and they were able to come back the same day to fix it. Can’t recommend these two enough!

  • Sherry Baker

Called Plumb Shield Plumbing and within 24 hrs our outside faucet was repaired from the freeze. Very knowledgeable, friendly, and helpful for future preventative options. We placed their magnet on our refrigerator and will definitely use them again . Oh, Terry was our repair specialist. I appreciate his professionalism and true Texan gentleman.

  • Corye Hope

For any of your plumbing needs, give this company a call. Terry and Nathan go above and beyond to answer questions and concerns. They arrived promptly and were able to fix the issue the same day, which was convenient and a relief. I will use this company in the future and recommend them to everyone I know needing quality service. Thanks again!

  • Bill Franklin

For professional care and installations, I recommend that you contact Plumb Shield Plumbing, ask for Terry and Nathan. /they were awesome. They did a great job of repairing my faucets, that I had already paid a fly by night plumber to install. On time, worked as a team, very courteous, clean up was great. They get my 5 stars, call them today.

  • Ashley Trappe

Terry and Nathan, and their office were really communicative, arrived on time and found the leak under our yard quickly! They explained what was wrong to us, and the process of what came next with the fix and city inspection, AND it was a much more reasonable price than what other big company plumbers had quoted us! They are our plumbers now!

  • Sandra Ramirez

Quick! Fast! Easy! They were in and out! They texted me to confirm the appt. They also updated me when the plumber was on his way. Terry & Nathan were great as ALWAYS. We have used PLUMB SHIELD multiple times since they have been by far the greatest, quickest, & most professional! TRULY and HIGHLY recommend them.Did I mention FREE ESTIMATE!

  • Scott Smethers

They had plumbers Terry and Nathan out quickly for a whole house back up. They got us up and running in no time and diagnosed the problem, scheduling repairs for the next day. A faulty pipe was dug up and replaced and the trench filled in in one day. Plumbers were thorough and explained in detail what they were doing and why. Very pleased.

  • Rachel Parnell

Nathan and Terry were kind, professional, thorough and didn’t suggest anything outrageous. They were honest and direct and didn’t leave me feeling slimy or confused about what was going on. I felt comfortable speaking with them about options and appreciated their professional demeanor. Will absolutely hire again for future plumbing work.

  • Garrett Walker

Terry and Nathan came out and replaced my outside water faucet. They were able to fix it quickly and made sure it was not leaking once the repairs were made. I will definitely use Plumb Shield again since they were the only plumbers that could fix my problem the same day. I called 4 other companies and they could not come out for 2 days.

  • Lindsey Daniel

Terry and Nathan were quick to arrive, even before the scheduled time. They were very professional and worked quickly to clean out the line and run a camera to determine what the cause of the backup was. They very nice in explaining exactly what they were seeing and took the time to show me what it was as well. Highly recommend.

  • Mason Jackson

Terry and Nathan were very responsive and professional. They replaced the tub faucets as well as seats for the shower valve. Being an old tub with original hardware they were able to quickly identify the parts and locate them for the install. They answered any questions I had. I will definitely use them again for future repairs.

  • Randal Thomas

Terry did an exceptional job. Well done Terry . one if not the best plumbing experience ive had in 30 yrs. Highly recommended. Knows his craft. From the first phone call to the receptionist wished I remembered her name thank you. couldn't went any smoother. Good job plumb shield. Great employees. Thanks plumb shield!

  • Jeff Gatewood

My water supply pipe was leaking somewhere between the meter and the house and I needed a plumber in a hurry. Plumb Shield Plumbing was the only company who was able to come right away. Terry and Nathan did a great job of digging to find the leak, getting the city permit and parts to make repairs. Highly recommended.

  • Ashlee Pounds

Terry and Nathan came quickly and helped me out with my leaky shower head. They were professional and worked around other contractors. The estimate was straightforward and fair and the work was completed in a timely manner. They also left no trace of the work! Will definitely be calling again if I need plumbing help.

  • Racheal Balasa

Terry and Nathan came first thing in the morning to pull our toilets, run cable, and a camera to find the "root" of our issue which also happens to be a tree root that broke our main sewage line. Very professional and thorough in explain details and price outcomes. We will definitely recommend their services!

  • Davis Jones

Terry and Nathan did a great job! I searched up and down for the source of my leak and needed more experienced eyes. They found it right away in a very hard to find spot. They were very precise in removing drywall to save work after the repair. I would definitely recommend these guys for hard to find leaks!

  • Sara Kauffman

I called about our slowly diminishing water pressure and they had someone at our house the next morning. They were able to identify the issue and immediately started working on it. Less than 24 hours from when I called all repairs were made! I wish I had called them months ago. Thanks Terry & Nathan!

  • Neil Dettmer

Terry and Nathan arrived as schedule, uninstalled old kitchen single basin sink, installed new double basin kitchen sink, and did all the necessary plumbing and reattachment of garbage disposal. Great job! Both young men were very meticulous about their work, great attitudes and personalities.

  • Steven Hill

Master plumber Terry Rodgers and his assistant, Nathan came to my home and repaired my running toilet. The repair was timely. Their recommendations demonstrated superb knowledge and experience with my plumbing problems. The working was quickly and professionally performed. Strongly recommend.

  • Cole Drennan

Used Plumb Shield last year at my rental property to clear the main line and then used them again this year to do the same. They are great at communicating and getting the job done. Terry has been the main guy that has come out. Hopefully won’t have to clear the line again next year …

  • Sharon Miller

Terry and Nathan came to repair a toilet hose. They took the time to ensure everything was working properly. They were very professional and extremely friendly and polite. I highly recommend these two gentlemen and will request their service the next time I am in need of plumbing service.

  • Paige Schlemmer

Terry & Nathan are amazing! This is the second time we've had work done by them, and they always deliver top notch customer service! They are timely, polite, efficient, and overall a great pleasure to work with. The next time we have plumbing issues, we will definitely be calling them!

  • Christina McGuire

Terry and Nathan were so kind and incredibly helpful! Terry was very informative about each issue we were experiencing! The service was quick and the issues were solved when they left! We’ll definitely be using plumb shield again in the future and definitely recommend Terry and Nathan!

  • Breanna Price

Terry and Nathan were amazing! They were here as fast as possible and got all our drains flowing in no time and explained everything and made us feel so much better about what happened. These guys are awesome and definitely go the extra mile for their customers. 10/10 would recommend!

  • CBASS

Terry provided excellent service this evening. He explained the issue and solution with the quote. I appreciate Terry being able to come out tonight otherwise our water may have been off until Monday. A piped needed a new fitting and Terry knocked it out quickly and efficiently.

  • FayAnne Price

Terry & Nathan were super helpful and explained everything to my husband and I in detail. They were quick and courteous, and made recommendations without being pushy. They fixed a clogged sink, changed the drain plug and cleaned out our tankless water heater. Super thankful!

  • Kathy McCoy

Very expensive, will not use them again. I do not live in a mobile home, I live in a nice double wide with an add on. This company is not accredited with the better business bureau and we know know why. Believe us when we tell you that you don't want to deal with them.

  • Wendy Ervin

This was the only place that actually had a human answering their phone late-night. They arrived as promised first thing in the morning and were thoroughly professional, quick, knowledgeable, and kind. Pricing is reasonable and fair. Terry and Nathan are terrific!

  • Jacob Burnett

I recently bought a new house that needed a new water heater. Terry and Nathan arrived and took the time to carefully go over my options. They completed the service timely at the price I was quoted. I would definitely use them again for any future plumbing needs.

  • Donna De Bow

Terry came out, explained the cost. Had my toilet flushing in less than 30min. Great price. Explained how to flush new toilet correctly. Very pleased with my service. Terry was very kind and professional. Did not leave any mess. Thank you for a great experience.

  • Erika Metz

Terry & Nathan were professional, efficient & explained everything very well. They arranged for another call for me to further help me with the damage done by the spraying pipe, which I greatly appreciated! Great experience on a very stressful day. Thanks guys!

  • Carissa Champang

Terry & Nathan were very professional and helped us with everything we needed. I would recommend them to anyone and definitely will use them again. They were very friendly and went over everything with us as they were working. If I could give 10 stars I would.

  • Uma Snively

Terry an Nathan both are pro excellent in there job an they fix the problem within few minutes I recommend them if you have any plumbing problems.thank you so much for coming in a short period of notice in this unbearable heat an do the job. …

  • MitzI Krampf

Nathan and Terry were SO friendly and professional and did a very quick job. Showed up on time and informed me before they were arriving. Seemed very knowledgeable. Would absolutely recommend them to anyone and will definitely use them again when needed!!

  • Ellen Hancock

Nathan and Terry found and repaired the gas leak quickly and professionally the same day my landlord called for service. They managed permits and scheduled inspections to make sure our heat can get back on as soon as possible. Would definitely recommend!

  • Jared Pestcoe

Terry and Nathan jetted out our old cast iron pipes and did an incredible job. Money well spent. If you’re the owner reading this, they seriously deserve a raise on how knowledgeable, professional, and hard working they are. Don’t let these 2 leave!

  • jesse anthis

Terry and Nathan showed up early and were able to explain how they were going to fix my pipe issues. I was able to watch and ask questions and they explained everything in a professional manner. Would recommend to neighbors and use again if needed.

  • Brittany Veltkamp

Terry and Nathan were very professional and thorough. The company was friendly and quick to get someone out to us for an emergency blockage on a holiday weekend. Very thankful for their help! Will definitely go through them again in the future.

  • Ryan Davis

Terry and Nathan are excellent plumbers. Straightforward, knowledgeable and clean cut. Unfortunately we've had multiple issues at our house and I wish we'd found Plumb Sheild Plumbing first. If you need plumbing work call Plumb Sheild Plumbing.

  • Jacqueline Ellison

Terry and Nathan were very professional, polite and efficient. They checked my water pressure and was able to determine the issue in the irrigation line. They gave me a quote for everything that needed to be repaired and explained the process.

  • Sailianna Thomas

Excellent service! Terry & Nathan were prompt, courteous & professional. They completed my projects in an efficient, conscientious & competent manner. I will definitely contact them again for any of my plumbing projects …

  • Sarah Juarez

A big thanks to Terry and Nathan! Very nice, I understand everything well, and what needed to be fixed. They did a good job! I was very satisfied with the work. If I ever have a plumping issue again. I will definitely give them a call!

  • Jimmie Winter

Nathan and Terry Replaced water heater and did a great job. I thought the cost of replacement was a bit pricey but it had to be brought up to code. I have the peace of mind that the job was done correctly and very professional.

  • Yas BJJ

Terry did an excellent job on getting our plumbing issue squared away. Terry explained the potential causes, and preventiives to the blockage we had. He also went over in detail over the packages available to coreect my issue.

  • Natoshia Lewis Goree

Terry and Nathan were professional and fast with their service! We have a much needed replaced garbage disposable that sounds like a "twin jet engine." We're grateful for their fast and prompt, repair and replacement service.

  • Gabriel Ogidiagba

I received one of the best services and affordable price The techniciansTerry and Nathan were amazing They were very professional and knowledgeable I recommend you call plumb shield plumbing for all your plumbing problems

  • Ashley McCurdy

Terry and Nathan did an awesome job in an emergency plumbing situation late at night. They were prompt, professional and talked me through what was going on. Would absolutely hire these men again! Thank you both

  • James Reinhardt

Terry came out on a Sunday evening with very short notice. He was very professional and knowledgeable, fixed our issues very quickly. We’re very grateful for him, and will happily reach out again in the future.

  • Courtney Cardenas

Terry and Nathan were very professional. They arrived quickly, even on the weekend as an emergency call. They explained everything thoroughly and were very clean with their work area. Definitely recommend them.

  • Mike Koehler

Terry & Nathan were great. Arrived when they said and even with extra stuff I asked them to do, finished the job quickly. Installed a new toilet and replaced my failing compression valves (x3) in the house.

  • Jose Cruz

Terry and Nathan came out and quickly diagnosed the problem and got to work. They replaced the water shut off valve outside in about 2.5 hours. They did a fantastic job. Will definitely use them again.

  • Giuseppe Racano

Terry and Nathan came here early in the morning to replace water heater with flood stop and flex lines and emergency ball valve The service was excellent and professional, i highly reccomend those guy

  • Jeff Gassen

Terry or “Mr. Fort Worth” was punctual, professional, and just a really nice guy. Got our pipes cleared quickly, explained everything, and gave us some tips for the future. Would definitely recommend!

  • Melanie Anderson

Terry did an amazing job and got the leak fixed quickly and efficiently. They came through in an emergency and we will definitely use them again! Terry knows his craft and does an excellent job at it!

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