Popeyes Louisiana Kitchen

441 reviews

1783 E Capitol Expy, San Jose, CA 95121

www.popeyes.com

+14082703200

About

Popeyes Louisiana Kitchen is a Chicken restaurant located at 1783 E Capitol Expy, San Jose, CA 95121. It has received 441 reviews with an average rating of 3.6 stars.

Photos

Hours

Monday10:30AM-9:30PM
Tuesday10:30AM-9:30PM
Wednesday10:30AM-9:30PM
Thursday10:30AM-9:30PM
Friday10:30AM-9:30PM
Saturday10:30AM-9:30PM
Sunday10:30AM-9:30PM

F.A.Q

Frequently Asked Questions

  • The address of Popeyes Louisiana Kitchen: 1783 E Capitol Expy, San Jose, CA 95121

  • Popeyes Louisiana Kitchen has 3.6 stars from 441 reviews

  • Chicken restaurant

  • "Worst Popeyes in SF Bay area"

    "AWFUL service, literally the worst I’ve ever seen"

    "Apparently if you want to order from this location you can't get anything but leftovers that have been sitting around if you stop by the last half hour before closing"

    "Always very very salty"

    "When a place is named Louisiana you expect exploding with flavour but well that's not what you get"

Reviews

  • J Garcia

Worst Popeyes in SF Bay area. Ordered online Received confirmation. I arrived and wait for 30 minutes. I asked after 30 minutes if they had an update with my order and guess what? They didn't even have my order started /sent to kitchen. This is 2nd time this happened. Never going back again.

  • Thanh Le

AWFUL service, literally the worst I’ve ever seen. i was very uncomfortable. so gross and unprofessional. i simply asked for some sauce and these people started to try talking to me and sticking out their tongues and throwing rock signs. like girl- get a grip LMAO who hired y’all

  • Tina Ayala

Apparently if you want to order from this location you can't get anything but leftovers that have been sitting around if you stop by the last half hour before closing. They had like 3 boxes of food available. Why not just close at 9:30 if you can't order anything the last half hour? More

  • Anton Luu

Always very very salty. I don't know why but the chicken at this particular Popeyes location is always more salty than the others. I"ve given them too many chances already. Next time I'll just go to the other Popeyes just 2 miles away. The atmosphere there is more pleasant also. More

  • Paul Pavlinovich

When a place is named Louisiana you expect exploding with flavour but well that's not what you get. You get a weak flavour that I could only describe as beige. The store was fairly clean but isn't accessible. The service was relatively friendly. A bit slow for pre cooked food.

  • Benson Wong

Fried chicken with fatty thigh meat. What more can you ask for? The breading is delicious and I enjoyed indulging here before the shelter-in-place started. Now that I had been SIPping for a while now, it is good to enjoy some fried chicken

  • Wilson Balanga

No need to describe the chicken. That's why you eat here. The issue is the service. Always check to make sure you get your complete order. I ordered a 9 piece meal special with 2 sides, a combo boneless meal, and a apple pie. As soon as I

  • Abee E

I just think its wild how everytime i come here around 7:30-8:30 after work the KIDS that work there are already closing everything up. I come in and they never have enough spicy tenders to fill my order, this has happened numerous times.

  • K'mab 23

I love tthis location...the staffs are so friendly and they asked if you want anysauce. I asked for 1 sweet heat and they gave me. Some other pop eyes location are so stingy about sauce and dont even ask if you want any sauce....they dont

  • Steven Nguyen

Very dissapointed in my experience tonight with Popeyes on capital. My girl told me to try out their fries so I decided to come tonight and try it out. I gave it the benefit of the doubt and ended up getting a chicken sadwich, 1 bisquit,

  • Chris Contreras

Waited in line for 30 minutes. Reached the front of the line at 7:20 and was told they were out of tenders and wouldn't be making any more. The reason I was given was that they close at 8:00, and supposedly there was a sign posted on the

  • linh :33

very bad customer service :(( i’ve never had any problems with popeyes before until recently when a worker treated me in a super rude and disrespectful manner. i get that people can have tough days at work but at least have some basic

  • Malohin ▪

The chicken is delicious, but check your order. About 10% is the time the is some minor deficiency. All in all, compared to other places, that's still a pretty good record, and won't keep me from coming back for the excellent chicken.

  • Marcos Merida

In time of covid this specific place is terrible. For one during normal schedule parking is a mess. Now employees can't handle the the crowd. They ask for 5 people at the time in the store. There is no organization. So we have people

  • Ryan D

³Alot better then KFC. especially if the chicken just came out of the oven. Check your order before you leaving. They love to get rid of their old chicken that tastes like chicken jerky. For God sakes throw out your old chicken. More

  • Kimman Pham

Negative stars, if it was possible. Said ten minutes. Then said ten more minutes. Another ten minutes and not a peep from them but I hear that the cook says “seven minutes” for the wings. Then a random “it’s almost ready” and still

  • Max Nguyen

Ordered online. Set a time. Showed up on time, my order wasn't ready. The girl took my order, a guy put my order together and set it aside. 10 minutes later I asked about my order. It was there but they never call me. More

  • Christine C

Twice my delivery came with small rice and beans, not medium. This time, it came with no soda, just an empty cup. No receipt. It's impossible to contact them by phone. I won't be ordering from them anymore. More

  • Chito Martinez

5 people working 4 orders ahead of me, it was a 20 minute wait. Workers looked tired and not very friendly. The dining area dirty and the cooking area even dirtier. First and last time there. More

  • Danny

Insanely Slow and No Communication. I placed a mobile order a few minutes before arriving. I walked in and waited next to the "Mobile Order Pickup Line" Sign. I waited exactly 20 minutes before

  • Daniel Boehmke

Unbelievably slow. Over 15 minutes total to get a 2-piece meal to go. They took the fast out of fast food. Staff chatting and moving slowly while the customers are waiting for their food. Ugh.

  • Roshan Jijo

I would give 0 stars if possible . Cashier had a really bad attitude and i feel like he didnt want to be there because he was forced to work. Bad attitude , not gonna visit again . More

  • James Stern

Often get orders wrong, generous with the "honey" packets but stingy with the dipping sauces. Would give negative stars if was able to. Not trying to get food from this location again.

  • Amir Virani

This place is awesome love the piping hot chicken very fresh. I was surprised to see the place was very crowded. Very busy and I suppose that's a good thing.

  • o

Rude service and an unprofessional attitude. Don't work if you intend to be disrespectful and make things difficult for me when I'm trying to get my order.

  • gerald ashby

I've gone several times and each time the wait was more than 30 minutes, which is just unacceptable. it'e quicker to go to the Popeye's about 5 miles away. More

  • Nhim

Food was greasy and burnt. Service was unprofessional and should be checked up on. The place was dirty and disgusting. I am never going back here again. More

  • Fresh Chef Gaming

It's a popeyes, so expect that. The staff is very nice and friendly. They also didn't charge extra for sauces which was really nice. More

  • Vincent Tang

10/31/2023 6:00 pm, extremely slow. Long line. They can't cook chicken fast enough to keep up with demand. Took over 20 minutes More

  • ayemie qlriuwie

I ordered here once and the fries are so cold and hard, they barely fired it again. The service were terrible and bad attitude More

  • Luisa Ramirez

Its a hit or miss at this location, the chicken will be really juicy and fresh one day and then rubbery and soggy another.

  • iahbehrooz

Chicken sandwich lived up its reputation. Enjoyed the spicy sandwich more than classic one. Weekends the line is long.

  • Aaron Terrazas

Was eating next to the wall and a roach nearly walked onto my table , restaurant is also very dirty
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  • Natalie Vaysman

Service was good and fast Everything looked clean The food was tasty and hot and felt fresh.
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  • athena

i ordered mac and cheese and they just gave me a cup of cheese sauce night shift do better
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  • LandonHadley

This rating is specifically for manager, Rag. Never friendly and always bad attitude.
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  • Ariel Jacinto

Clean, and the chicken sandwich was piping hot with a large piece of chicken.
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  • Chadd Awsome

Had to wait 40 mins 4 items. Dirty store and had lots of backed up orders
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  • Matthew Mason

This place makes the DMV seem fast. 30+ minutes and still no food.
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  • Sabrina Saucedo

They guy who took my order was very nice
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