Precision Auto Tech

109 reviews

25 Cleopatra Dr, Ottawa, ON K2G 0B6, Canada

precisionautotech.net

+16137236943

About

Precision Auto Tech is a Auto repair shop located at 25 Cleopatra Dr, Ottawa, ON K2G 0B6, Canada. It has received 109 reviews with an average rating of 4.9 stars.

Photos

Hours

Monday8AM-5PM
TuesdayClosed
WednesdayClosed
Thursday8AM-5PM
Friday8AM-5PM
Saturday8AM-5PM
Sunday8AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of Precision Auto Tech: 25 Cleopatra Dr, Ottawa, ON K2G 0B6, Canada

  • Precision Auto Tech has 4.9 stars from 109 reviews

  • Auto repair shop

  • "Precision Auto Tech, under the guidance of George, is the most honest, knowledgeable repair shop I have ever incountered "

    "I have been coming to Precision Auto Tech for several years and would like to share with everyone of how wonderful my experience has been"

    "Excellent customer service; honest, quality work in addition to a commitment to customer care"

    "I was caught off guard when I realized that I couldn't use the windshield washer on the used car I bought a few weeks back"

    "Had an extremely horrible experience"

Reviews

  • Henry McMullin

Precision Auto Tech, under the guidance of George, is the most honest, knowledgeable repair shop I have ever incountered ...bar none! I was a military man having moved city to city over several years and in that time have engaged services from a vast number of repair shops along the way. From BC to NS know one has ever explained my vehicle issues, how they can affect my vehicle, with best price/options for the repair and all while ensuring the vehicle is repaired by qualified mechanics and safe for the road on completion of the work requested. No hidden costs, only work requested is completed however, George will inform you of any other issues found by his staff, but in no way forces you the have that work/repair completed without consent. To assist in my review of George, and his business..I also trained as a mechanic and worked the floor for 13 years. I still work in the field although at a desk. With this knowledge I can say, George has never tried to upsell, inflate, or provide false information with regards to the repairs required to my vehicle, unless it is a safety issue and needs to be addressed. To sum up...Precision Auto Tech is the ONLY place I take my vehicle repair work to and I suggest whomever is reading this do the same. You won't regret it!

  • Meng Oudompeht

I have been coming to Precision Auto Tech for several years and would like to share with everyone of how wonderful my experience has been. When look for a garage to look after your cars, always we hope to find someone that can offer good customer service, good quality work, and most importantly trustworthy. I found all these qualities here with George and John (Johnny). This is wonderful family run establishment which truly reflects how they treated and greet all customers. Always polite and smiling. I can say with full confidence that when I bring my car in, that both Johnny and George and their staff will have my best interests at heart. Last year I have been getting their help to pin point issue with my Tiguan and George assessment was bang on, this speaks to his years of experience. On some visit, the diagnose was done as a courtesy which truly shows that they truly want to help their customers. I look forward to continuing working with George, Johnny and their wonder staffs for years to come.

  • Jake Murad

Excellent customer service; honest, quality work in addition to a commitment to customer care. I was always on the lookout for an honest place that gives me the real story without adding on things for the sake of it. I am really happy that I have found this place. George really cares about customer experience and care and his team does as well. Both George and John went out of their way to explain to me things about my car and help me pick some modifications I want to do. Both of them are very professional, honest, and helpful. I went there for a general checkup and to replace my car brakes. They explained to me very clearly my options and their recommendations. They even gave me advice for a different issue and truly went above and beyond. Thank you George and John. I really appreciated your honest work and professionalism.

  • Isabelle Boyer

I was caught off guard when I realized that I couldn't use the windshield washer on the used car I bought a few weeks back. I wanted to find a place that could take care of it right away, since it's a safety issue. I'm new to the area so I didn't know where to go, but I saw that the reviews for this place are very good so I tried it. They were able to take care of my problem that same afternoon, even though they needed to order a part. It cost me less than what I was expecting, and the service was friendly and professional. I was kept in the loop the whole time, and it didn't feel like I was being talked down to, which can be a problem when you're a woman. I recommend it, and I'll be certain to go there in the future for maintenance and repairs.

  • Ali Naif

Had an extremely horrible experience. Extremely bad with the appointments. Had it scheduled to be done within the hour, then turned out to be 4 hours. Even after that, the issue was not fixed. Extremely unprofessional, and they will use your time up with no actual problem resolved on the vehicle. Value for money is horrible, and extremely overpriced. The quality of the work was by far the worst issue. The manager/owner will just try to take as much money as he can from you, while lying about the actual issue. Got sent around to get parts when a mechanic is supposed to order them instead. Would never recommend them for anyone wanting to get their car repaired.

  • Sasha S

In March 2020, I brought my pregnant wife to an ultrasound appointment in my 2005 Honda Civic SI Coupe. After the appointment my car would not start. I was near by on North Cleopatra Drive. Surrounded by mechanic shops I called 3 places and all declined to help me even though I was less than 1KM away. I called Precision Auto and he drove up right away with a booster pack. Boosted my car for me. I then followed him back for the 60 second drive to his shop. He changed my battery right away. My wife and I could get going on our way. Really appreciate the help that day. Also the previous Honda Battery lasted 11 years. I guess it was time to change it after all.

  • Hugh Ellis

Thorough and trustworthy. That's my overall feeling about these gents. On the basis of their relationship with the Miata club, I took my Miata in for some relatively big preventative maintenance - timing belt/water pump etc. While they were in there, they replaced various other inexpensive seals and belts that would have eventually caused me problems. Without me asking they kept the old parts to show me. They took the time to explain what was done and why. They took my little comments about noises I had heard seriously and followed up. These are all actions that show integrity and professionalism. I couldn't recommend them more highly.

  • Валерiй Glubokiy

Six years ago, one person who used to worked as an auto technician advised me to fix my car in Precision Auto Tech. “Go to George” - she said - “I never met more honest technician”. Since then I have had an opportunity to make sure that honesty is the key word for Precision Auto Tech service. Also, the service is professional and demonstrates deep respect to customer. I has never been disappointed by Precision Auto Tech, because work was done in a rational way, with complete explanation and good advice. Thank you, George and your team. All together, you not just make money. You make our lives better. Valeriy.

  • Gordie Laverty

I've been coming to PA since Lorzenzo opened the place up decades ago. George is in charge now, and he's always been incredibly helpful to me and my family. He's always straight with me about what my cars need, and what they can do without in the meantime. For example; I just got my brakes done, but need to get my wheel bearings changed. Knowing the tough economic times, George gave me a timeline for long I can wait before doing that repair. Having a good/trustworthy mechanic is as important as having a family doctor/physiotherapist imo, and George at Precision Autotech has long earned my trust.

  • Chris Bellow

Didn't get repairs done perseh, came in asking for directions to a place on a different part of Cleopatra. Who knew they didn't connect? I couldn't remember the guys name. He was on the taller and bigger side with thick hair and a beard. But that guy was super pleasant, treated me as if I was a customer, and really went above and beyond although I wasn't a patron. He showed me on his phone where I needed to go, wrote down directions and gave me a business card saying if I still couldn't find it to call right away and he would guide me again. Whoever runs the company please tell him thank you.

  • Brandon L

This is the best shop I've been to in Ottawa. They might not be as cheap as your buddy Mike who does auto work on the side, but they're very honest, reliable, and you can tell they take pride in their work. Their prices are more than fair and their quality is top notch. They will tell you about other issues they saw or what they feel will be the next part to fix. They went above and beyond for me and really took care of my car when it was in rough shape and I'll be using them from now on.

  • Jason Sears

This is the garage I've been searching for. George is honest and great explaining why things happen and why and when they need to be fixed or replaced. I've been coming here for a few years now and I always recommend thier sevices to anyone. He has done large repairs such as swapping in a new transmission and clutch and the price was better than other service centers and they had it done ahead of schedule. I am extremely happy. Give them a try you won't be disappointed.

  • Ryan Robinson

Precision auto tech strives for customer service excellence. They always gives you honest and simple feedback about your vehicle so you can understand the situation , pay for only what you need and plan ahead on your vehicles future maintenance course. I trust precision auto tech with my vehicles that I bring in all the way from Kingston Ontario. Highly recommend to my friends, other family members, and of course you, the person reading this comment

  • Alex Proulx

Amazing experience, went in with only 1 hour left in the day and saw George because I had an exhaust problem, Not only did they fix it then and there, but in a timely manner , for an amazing price!! The owner himself took off to get the parts I needed wich is rare these days! Overall amazing people working there very kind Lady at the front desk! Will be back again for my mechanical needs, Will also recommend to friends Thanks again guy!

  • Lorand Nagy

I have been taking both my business and personal vehicles to Precision Auto Tech for the past 10 years now, and I have always received honest advice paired with a high quality of service. George really takes the time to explaining mechanical issues in a way that it is easy to understand. If you're looking for a shop that will provide you with the best value for your money and outstanding customer service, than you've found it!

  • O I

I want to recommend this business to anyone who is looking for a repair or diagnostic. George and his team have been servicing my cars over the past (at least) 10 years, and I recommend them to my friends and family. George is a hard working business owner, whose employees are highly knowledgeable, honest, respectful and outstanding professionals. Thank you to all for your business - best service as always!

  • Chris B

George, the owner, has been nothing but professional with me and I would not hesitate to recommend his shop to all my friends and family members. They did about $1800 worth of work on my 2004 saturn ion 3 after all was said and done and she's back on the road and running better than new. Professional service, knowledgeable mechanics, and quick turn around. They exceeded my expectations. A++++

  • William Wahab

George was great to deal with. He is a fair and honest business man. We showed him what the dealership told us we needed done and he explained what we should do right away and what could wait and what shouldn't be done for a couple of more years. I will be taking my vehicles to George for all of my automotive repairs and I won't hesitate to recommend him to friends and family.

  • Reza Dowlatshahi

Even though the brake service was done by the previous owner, yet the part was under warranty, Precision autotech managed to get part vendor to warranty the part and the service I was quoted for $1020 at another shop, cost me a meager $94. Honesty, communication and their helpfulness went beyond what I expected. I would certainly do business with them again. Thank you

  • Bacon Mike Belajac

A fantastic group of people who do fantastic work. They have fixed my vehicle in emergency conditions and done it quickly. I have been pleased with their service since my first visit in 2004 and have been a returning customer ever since. Proper service and trust are two reasons I will continue visiting Precision Auto Tech for all my automotive maintenance needs.

  • Graeme Davidson

Got a lifted truck aligned here. I wanted one setting "out of spec" and the techs knew what I was trying to achieve with 4° caster. A couple of the guys own lifted rigs so it was easy to speak the same language. I'm going back in a couple weeks to do another truck. They came recommended though the mechanics at Honest wrench .

  • M MST

Hard to find honest mechanics and who do great work. Was directed here by a friend (also a mechanic) who - if needed - would use them to work on his own cars. Directed here because they do alignments which friend does not have equipment to do. Super impressed. Johnny was my representative/mechanic.

  • Andrew Zarama

Absolutely the best, they went out of their way to help resolve everything and got it done much faster than I though would be possible. I have recommended them to my friends and family and everyone has always had the same great service. Thanks again for getting me back on the road so quickly.

  • Ryan Robinson

I wont allow anyone else but these hard working and honest folks to maintain my fleet. Even during the covid they used clear communications to tell me the progress of the repairs, tell me if something can wait or needs immediate attention, and all in all the cost is more then reasonable.

  • Kiersten Briscoe

Their shop was friendly and supportive when I was having car trouble. They took the time to explain exactly what was wrong with the vehicle and made me feel very comfortable which doesn’t always happen as a female who requires a mechanics help. Definitely using them again!

  • Renelle Lapointe

Had my car towed here not knowing anything about this garage but am thankful that this is where I ended up. George and his crew went above and beyond to help me and charged me an extremely fair price. They worked fast and got me back on the road quicker than I expected.

  • Bill O'Hara

CAA told me I needed a new battery Brought my car into George and Nick; they checked it cleaned the terminals and told me the battery was fine . Many other garages would have sold me a new battery and probably a new alternator for good measure. The best.

  • Bill Doucet

Level of service is such that you will always leave very satisfied with the work performed.I have been directing friends and many of my customers to this site for many years and will continue to do so. Personal touch is second to none. Bill Doucet

  • Tami Goulet

I met George and Nikki about 6 months ago and just tried Precision Auto Tech recently! What incredible service! Goes above and beyond, a true customer service experience! Honest, reliable, quick, it was a great experience and I will be back! :-)

  • Col Chong

Came in for an oil change and was very pleasantly surprised by the experience. They set up a chair for me in the reception area, and there was guest Wi-Fi, so I was able to work on my laptop while I waited. Ryan (the service advisor) was

  • Dustin

Had to drop by unexpectedly last week while having some engine trouble on the road. The team at Precision Auto Tech was accomodating and very helpful. They got me back on the road quickly and with a very fair price. Highly recommended.

  • Jenn Mckay

Absolute best place for anything. If he cant do it he knows someone who can and I trust them with my car more than anyone. Accident, repairs, tire changes they are they place to go! And they are not money hungry. They work with you.

  • Lee Glover

I completely trust Precision Auto Tech in the quality of their work, professionalism and prices. George, Johnny, Meghan and staff are exceptional, always. Highest recommendation for Precision Auto Tech.

  • Dan Vallier

I have used precision tech for over 20 years and 4 different vehicles. He has been very reliable at performing all different types of repairs and inspections for me. Honest work and honest prices.

  • Jim Malone

I have been a PA tech client for many years. Service is excellent and costs are always reasonable. Staff are friendly and always helpful. I wouldn't take my vehicles to anyone else Jim Malone.

  • Barbara Sirko

George and his team are fabulous, with our aging vehicles they have always found the most cost effective solution. If you are looking for an honest technician this is the place to go.

  • Erna Kulchitskaya

We are in Ottawa for only a year and were very happy to deal with Precision Auto Tech! Service is excellent and costs are always reasonable! George is amazing, honest and super pro!

  • Chris Woods

Looks like a nice shop. Too bad the owner is so difficult. Nikki, if you have a opportunity to contact me, please do so. I would like do discuss the issues further. - Thank you

  • Ryan Murtagh

A terrific place, they were all booked up and squeezed me in to have my leaky brakes serviced. I brought it in at 1, and had it back by 5. I can't speak highly enough!

  • Michael Jones

Love the service very honest and professional... the staff at precision auto are amazing ..on point ... George keep up the amazing work my car never run better

  • Dave Black67

Excellent, friendly service. Family oriented. Work done professionally, as requested. Very pleased with their attention to quality service.

  • Crystal McConnell

I have used Precision on more than one occasion and John and his staff have done a fantastic job. Excellent price and done right on time.

  • Gina Datta

Great outfit. Trust them completely. Have been a customer for over 15 years and were never disappointed. Gina Datta (Pan Datta) Ottawa

  • Debra Chiabai

Great honest service. Clean and polite. I recommend them to all my friends. They have been working on my cars for 4 years.

  • Rynamite

With George hes the only trusted garage I go to within a 200km radius. Hes honest which is hard to come by for automotive.

  • Cadi11ac B

George and his crew are very good. They did better than all my previous mechanics in Ottawa. I would rank them #1.

  • M. Kassira

George is very honest with his work. Been going here for years, not one issue. Highly recommended!

  • Craig Stewart

George and his mechanics are some of the best independent auto shops in Ottawa. Highly recommend

  • Bruce Cardy

I have diesel van and I have found them able to do the work very well at a very good price.

  • Nick Beckstead

Been going to see George for close to ten years. Fair, honest and top quality work.

  • Stefan Jakubowski

My whole family goes to Precision. An extremely hard working and trustworthy shop.

  • Russ Phillips

I have no problem recommending this garage 100%. Extremely helpful and honest.

  • JA h

Great service, trustworthy techs. Exactly what you want out of your mechanics

  • Michael Boekhoven

Service technicians are knowledgeable and the service is reliable and fast.

  • John Lyons

Always a pleasure to deal with and good at finding ways to save you money.

  • Peter Murphy

George rocks wouldn't install a $35 filter because it was $15 at Walmart

  • Devon Patterson

George is awesome never over charges and tells you how it is!

  • Mathew Easey

Good work, fair prices, and honest! You can't go wrong here.

  • Daniel Vivian

Excellent, honest mechanics. I totally recommend Precision.

  • Dennis M. Saikaley

I have been taking family vehicles there since they opened

  • Steve Mendelsohn

Excellent service. Cost effective car repairs

  • Rodney Rear

Courteous service. They do honest hard work.

  • Pat O'Hara

Always friendly, honest and do a great job.

  • Jadyn Duff

Nobody else I trust with the big car issues

  • David Lo Curto

Awesome service. Quick and friendly.

  • David Ayer

Always prompt and efficient service

  • Carole Girard

Great service and pleasant staff.

  • Sarah Ducasse

Amazing service. Honest owner.

  • Koli Dreshaj

The best pizza in lake shore!

  • Shauna Poston

The best auto repair garage.

  • Ehab Shihab

Honest and quality repair

  • Eric Fan

Nice people and service.

  • Lucie Goyette

Honest and caring place.

  • Ken Wright

Fantastic experience!

  • Mason Lamoureux

Very Honest mechanic

  • Mansi Sharma

Great service!

  • Matthew Castiglia

Great place

  • Chantal Manning

5 stars!

  • Adriano Reckziegel
  • rothy sharp
  • Heather Gordon
  • Alvaro Zarama
  • Jeremy Thompson
  • Nancy Rear
  • ahmed waked
  • Gordon Hawkins
  • Ivan Ivanov
  • Nick Beckstead
  • George Castiglia
  • Daniel Thakorlal
  • Reynaldo Salazar
  • Benjamin Laprise
  • Fred ayoub
  • Joseph
  • Trevor Kopf-Johnson
  • George Daaboul
  • C M
  • Thidakhin Hafsa
  • Larissa LL
  • Matthew Murphy

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