I went there last year for PT of my knees. First time I called and asked about the cost. They told me that my insurance covered everything and I didn't need to pay. When I finished my 8 (or 12 I don't remember) sessions, I received a bill of $350 and they denied that conversation. They even charged me for the first visit, which was pure consultation, but the bill said they gave me a treatment on that day. Another lie. For the treatment itself, it was no more than the exercise I got from my gym. They simply put me to exercises, knees legs core etc, and sometimes finished with electronic stimulation. I did these kinds of exercises myself every day in the gym. After the full cycle was done, I did not feel any improvement. I thought that was normal PT, until recently I was referred by a friend to a different PT office. It totally changed my condition after the first visit. No exercise was done, because the PT examined my legs and movements and claimed that I don't need them because my muscle is strong. The problem is that I have many knots in the muscle and they blocked the normal fluid circulation. My new PT spent just half and hour on those knots and immediately I felt a lot lighter on my legs. The effect carried on to the next day. Now after exercising in the gym, I no longer felt tightening or soreness in my leg or knee areas. To the PT at premier physical therapy in South Loop office, please go back to school and take a better education! Not all patients' problems are solved by doing your exercise. And one more thing, the office really feels disgusting and not clean at all. My sessions were mostly in the morning. I saw them come in and eat breakfast in the tiny office with open door, or do their makeup/nail.

I want to start by saying that I’ve seen all doctors and specialists under the Sun (physiotherapists, osteopaths, chiropractors, Massage therapist, acupuncturist) before I came to this Clinic. I can say that nowhere did I find anyone that gave me relief from all the back ,leg ,hip and shoulder pain I’ve experienced for more than 20 years. Not only the doctor is kind and very welcoming, but also for every session I took, I’ve learned new things about my body and how it eventually got better. Dr. Clement has this particular way of figuring out all the muscle imbalance. Once that's done, he works on treating the physical aspect of the problem. By combining both, your body is able to heal faster and in the most wonderful way, He has other ways of treating his patients. All sessions are explained very well, making sure that everything is done while understanding what’s happening. He will listen to every single detail brought forward and take impeccable notes. He use different tricks and sometimes if he has to refer you to the right people, he makes sure to explain the reason why its needed and how it can improve your body faster. I will like to thank Dr.Clement for all the hard work done while I was being treated.

I appreciate that Dr Collins is always happy to share his in-depth knowledge of the mechanics behind the issue being addressed. My issues are on-going, but with the help of the caring staff here I expect to be able to avoid surgery! I am dealing with multiple hip & leg issues. His initial assessment and prescribed exercises & stretches target the issues specifically. Once I had imaging done, it confirmed his diagnosis AND provided further detail. In turn, he made slight tweaks to the exercises to ensure we’re addressing my issues as thoroughly as possible. The staff (I have worked primarily with Monique, Rolla, and Tamika) has been warm & friendly and happy to assist in any way. In general they’ve been flexible with scheduling and even adapted to my re-scheduling appointments on short notice.

I came in to Premier in *severe* lower back pain, only a few weeks after moving to Chicago and on very short notice. They saw me right away, quickly figured out what stretches and exercises were right for my back, and put me on a regular -- but quite convenient -- exercise schedule I'd been to physical therapists before, but with little success. Premier is different. The people here are super nice, the work is highly personalized, and you can tell they really care about all of their patients and getting them out of pain. One month later I still have some pain, but am light-years ahead of when I came in and, most importantly, now have the tools to keep improving. I would highly recommend Premier Physical Therapy for anyone struggling with chronic pain.

I couldn’t even finish all my sessions that’s how much I disliked this facility. Not only was it so dirty and unsanitary but while I was doing my “exercises” I’d be looking right into the break room while one of the therapists was either painting their nails or chowing down on their breakfast. I spent most of my session standing or wandering around until a therapist asked me if I was done and then pointed to other exercises to ask me if I had done them before. Nothing was ever consistent other than me leaving frustrated and dissatisfied in my progress and treatment.

After suffering minor neck injuries due to an auto accident, Premier Phys Therapy was recommended for my treatment. I enjoyed my time here, and benefited from their care. All the staff are friendly, accommodating and knowledgeable of what they do. While performing your prescribed exercises, if you are not working directly with a doctor, staff will check on you periodically to make sure everything is ok. The place is clean, wiped down after EACH use of equipment. I recommend Premier in the South Loop to anyone wanting to get back on their feet.

Y'all need to come to PPT to get your bones worked on! With the power of the lord and the power and the power of these amazing people I have felt so much better. I can actually sleep through the night feeling great. I feel the pain subside and I feel the peace in this place. The doctor is so smart and hands on, RoRo leaves the environment so vibrant with a happy energetic attitude and Timeka is always smiling when I come through the door. They are amazing and make me excited to come to therap . Thank god I found them

Was referred here by lawyer after accident. They did a good job of wiping everything down after each patient use and if they missed something all you had to do was ask. Staff was friendly but they could use more help, how this place would run without Temeka is BEYOND me from the front desk to the back rooms. You might as well call it Temeka and Docs lol. There was one Spanish nurse who warmed up the electro pads before she put them on you; that was a nice touch.

Premier Physical Therapy exceeds hospitality through their prompt and supportive team. Everyone is so friendly while exhibiting their own unique way of handling their patients. I always look forward to my visits because they take care of me. their guidance towards self care has motivated me to continue my visits and improve my lifestyle. I would recommend this facility to friends and family. A special thanks to all the staff.

My experience was awesome. The women working there are so sweet and go above and beyond to accommodate you. I appreciate the fact that they make sure that you’re comfortable with all of the exercises before moving into the task. Magnificent place with good spirited people and complete professionalism. If you’re looking for a place that actually wants to rehabilitate you back to health this is it.

They are outstanding! The staffs are friendly. Jahnel greets me as I enter. I never had to wait. She took care of all the sceduling to accommodate my need. Rachel helped me to ease the mucsles with heating pad and more. I also learned a lot from the therapist and feel much better. Nicole was great explaining which muscles are engaged for each exercise to relieve the pain and gain strength.

My experience with Premiere Physical Therapy in the west loop has been nothing short of amazing.The doctors and staff members are really personable and professional at all times.The staff at Premiere Physical Therapy is very hands on and knowledgeable throughout your session.I would recommend anyone to give Premiere Physical Therapy a try you won’t regret it...

OMG! I never knew, or even thought physical therapy would be this helpful! Since beginning therapy 4 weeks ago I have gained so much strength back in my leg/ankle; not to mention the courage that I gained! The therapist was great, she is very thorough and attentive. The staff are friendly and accommodating as well! I would recommend this place to everyone.

PREMIER PHYSICAL THERAPY on state has THE BEST Employees , they are all very welcoming and helpful they make you feel like family ,If you have any injuries I would advise picking this place over any other. I enjoyed my experience and every appointment I’ve came too and thank you to the team as well very sad this is my last day with them .

The therapist and staff is awesome. They were knowledgeable about helping me learn exercises to relieve stress and pain in my lower back , neck, and shoulder area. They are encouraging and patient offering suggestions to assist me with daily tasks at home and work. These suggestions has helped me to function much better with less pain.

Mo' Money & Rola (RoRo) make you feel like family and they care about you as much as you care about yourself. Matt (the doc) is very informative and helpful. He is a wealth of knowledge which can be overwhelming for some, but don't fret and don't be overwhelmed. He cares about his patients and is very knowledgeable at what he does.

From the the staff to the doctors nothing but warm welcomes and smiles. This place is very friendly, never a dull moment. Super helpful and always encouraging. I want to thank everyone at Premier for their above and beyond service. They truly know how to work with patients and treat them with the upmost respect.

I had the best experience at Premier Physical Therapy. Their staff is so friendly and understanding as well as very knowledgeable. I went to 2 different locations and the service was superb across the board. And they have different types of equipment to use so whatever you need to get will again they have it.

I love the ladies there. They are an amazing team together and make sure you are on top of your therapy. You walk in to friendly smiles and greetings and walk out to have good days and good weekends. Every visit is a great workout with good vibes. Who knew therapy could be so great. …

Dr. D and the staff at Premier Physical Therapy are phenomenal! Always so positive and knowledgeable. With their help, I quickly got back my full range of motion post-shoulder surgery and have been improving my strength. I'm back to doing everything I was doing pre-surgery thanks to them!

Train your front desk employees to tell the truth and not a falsified lower number then hit them with a larger bill after the treatment is completed. I was charged 3 times more than what the lady at the front desk told me. The PT did his job, too bad corporate and the front desk couldn't.

Honestly 1 of the best places I've ever been they were very professional knew what they were talking about and had me feeling much better in no time.I highly recommended any and everyone to come here.Special thanks to my technicians Monique and Rola they're the BEST

After a year of Pain in my shoulder and elbow, it took the wonderful team at Premier less than 3 weeks to make my pain and discomfort to disappear. Dr. Nicole Beavers is excellent and goes out of her way to help you get better. i highly recommend this practice

I have had the best experience at Premiere Physical Therapy Chicago (Southloop). The staff as a whole is patient and works with you. I came to them after a terrible car accident and found the sessions to be a tremendous help! They have truly been life savers!

I give premier physical therapy on state and lake they have really been helpful to get me right back together to return to work i also wanna say they staff are very friendly and humble with the clients they have love you ladies there. Keep up the good work .

The staff at Premier is amazing. They are are very professional and courteous. They are able to accommodate work schedules. The staff cares greatly about their patients. The location is clean. I would highly recommend to anyone for physical therapy needs.

This is the best physical therapy place in town. First thing first, they literally accommodate to your schedule any time, any day - just give them a call and they absolutely will find a spot for you that same day. Tanika (I hope, I spelled

Dr. Beavers, Jahnel, & Rachel are great. Do not get it twisted or confused they will help you recover properly. Dr. Beavers will help & challenge you throughout the process. She is a serious asset who will ascend in career & possibly life.

They did way more then any of the other I have went to for therapy an after my surgery I'm going to ask to come back her the whole staff are nice an respectful an I would send people i know here thanks too the whole team for helping me out

Truly appreciate the help I have been offered. The girls at this location are fantastic. They are very charismatic, always ask if I need help or water. The doctor is smart and knowledgeable. I'm grateful for the experience I have had.

Monique and Rola have been a great help throughout my process of recovery. I have received tremendous support at every single visit. Because of their professionalism I have suggested this facilities service others.

I have had a great experience with this location/facility. The 2 young women are awesome. The Doctor is really great he explains things well and it seems as tho he and his staff cares. Good Job Guy and Gals!!!

Everyone is friendly, always courteous and very professional. They always remind their clients to stop the exercise if any pain is felt. I am not yet at 100%; however I do feel that I am improving.

My technicians are so great very motivating super nice . Rola and Monique are the best love you guys they are the best hands down !! They stay on me to keep coming and I appreciate it. Recommended

Therapy at this facility is amazing! Nicole is an amazing physical therapist. The staff is well trained and friendly and most importantly they are clean! I will definitely recommend this place!

Timeka was vert helpful and patient. She made the whole experience pleasant and comfortable. I recommend going here for any physical therapy needs. They are always will to help and accommodate.

Workers are very nice, attentive, and welcoming. They gave me exercises that really strengthened my back and other muscles. My body is stronger than ever. Thanks Premier Physical Therapy.

Jahnel , Janessa and Rachel are a great team . They go above and beyond the call of duty for their patients and are very professional in the most hectic of situation. Kudos to them all.

I would like to start by saying the three trainers Rachel, Jahnel, and Nicole are very knowledgeable and helpful with the recovery process. A great bunch of people to work with.

The facility here is amazing. The technicians are very attentive and are genuinely concerned about patient’s recovery. I would recommend this place to get you back in shape.

Love this place the vibe I got from Nicole, Rachel, and Jahnel made my recovery much easier. Don’t wish injury on anyone but if you get hurt you should definitely come here.

Very clean facility with great service! They make you feel as comfortable as possible and are very helpful. Jenessa, Jahnel and Vanessa are the best ever, they're awesome!

Great clean place with wonderful staff! Dr. Shah is so professional. Lisa just started few weeks ago but anyone can say she is very experienced! Thank you all!

The ladies here are real cool. I enjoyed their company they always make me laug . They fun peopl . I like coming to my appts because they make it fun for me.

The customer service here is outstanding. The staff helps you get better and great motivation. I would def. recommend to anyone who is trying to get better.

This is the most best and wonderful chiropractor I have ever been to they are they best, I wish I was able to keep it up but I can’t afford the prices

Very awesome people to work with the workouts are amazing and helps your injury they’re very nice and there to answer any questions you may have.

Friendly, Great Customer Service Skills. I was able to walk in with less than 5 mins or less wait time. They have a clean bathroom as well.

There Really Nice People Everyone Inside From The Recipient To The Doctor All Good People I’ll Be Back If I Need Any More Therapy …

I like this therapy office because the staff are very outgoing and always on task about what you need help with and how to get it improved

I’m here getting treatment, the ladies here are so Helpful. I Have 4 more weeks left and I’ll be back ready to take on the world.

From my very First visit I have been treated with Compassion and Care❗️ Ms. Lisa, Ms. Valeria and the Doctors are the Best …

Monee & Rola are the best. They really made this experience better for me. The physical therapy helped me out a lot ❤️ …

Really great place to come get rehab. The PT is great and really knows his stuff. And the staff is super friendly and on time.

Therapists there are excellent. Very attentive and professional. Make sure to do the recommended exercises outside of therapy

Therapy has been helpful the staff makes sure you are getting the necessary treatment and always greet us with a smile …

Very professional and good healing environment. I highly recommend this facility. The nurses are very hands on and friendly.

I like this place. They get there job done and they really work with u . thanks for the therapy it really helped me out !!!

Premier Physical Therapy is the best therapy that I've ever been to there so great here I would recommend them to everyone

These people are great, very professional and they helped me out with my shoulder injury. Thanks to Marti and the staff.

The staff are great they are bringing me a long way and helping me have a better view on my health. Thank you girls!

Great team! Very professional treatment and helpful staff. Feeling much better after 3 weeks of therapy. Thank you.

Im a patient as of 6/5/17 and i rate the business 5 stars because they're friendly and very upbeat in the morning.

Both Rachel and Jenae were awesome, very attentive to all my needs, patient, and make the atmosphere fun.

Very good customer service, the doctor challenged me to get better at physical fitness …

Therapist and workers are really helpful and super supportive. I'm very comfortable with this location.

The staff here is awesome and very helpful! I’m feeling better and better each session! Thanks Premier.

The therapy I’m receiving here is top notch and is really making a difference in my healing process.

I like that compassion the staff shows me, They work with you & are helpful with helping my injury.

Very friendly, super supportive to your needs I recommend anyone to this therapeutic greatness!!!!

The ladys are very nice n respectful they make sure u get your therpy going on i love this place

My experience at therapy so far has been great. The entire staff has been extremely helpful.

Las trsbajadoras me andan ayudando porner me mas mejor. La doctora sabe vien lo que hace.

Great service, wonderful staff, very helpful and always smiling faces! Doc is very nice!

This therapy has helped me progress. The facility is so clean, and the staff is awesome.

I like the conversations I have with the Dr and staff. They are attentive and friendly.

They are the best hands down and the staff is very professional thanks for everything

The staff are wonderful they treat me like I am family & make sure I get to Therapy!

The staff here are very nice and they do excellent work and they are so respectable

The therapy helped me get better the staff works well and makes u feel comfortable

Rachel & Jahnel are very helpful and a nice. They make sure we get our therapy in.

They are extremely professional and I really appreciate their compassion …

Excellent professional workers who are putting me on a right track for healing!

The therapist was very nice in very friendly. Transportation was very helpful.

The staff were very helpful and helped me get better. They are a good team!

I enjoy coming to my appointments the staff make you feel welcomed.

Really great rehab the doctor there knows what the hell is going on

The Therapist and staff are helpful and makd your visit pleasant.

I wasn't there for myself, but my client enjoy this the services

Therapy that really help me, and staff makes me feel comfortable

This place is awesome the staff is great place is very clean to

Everyone is friendly, helpful, profedsional, and knowledgable.

I love the energy of the Ladies! Plus the therapy is amazing!

Just started therapy yesterday and it's been good so far

Good staff to work with and they help you get better.

Clean facility and staff is very fast and friendly.

the therapy help me a lot! Friendly staffs 5 stars

Excellent care at this facility and promt service.

The staff is great and d other best to help me.

Professional team and they helping me progress