Princes Highway Veterinary Hospital is a Veterinarian located at 30 Princes Hwy, Kogarah NSW 2217, Australia. It has received 184 reviews with an average rating of 4.8 stars.
Monday | 8AM-8PM |
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Tuesday | 8AM-8PM |
Wednesday | 8AM-8PM |
Thursday | 9AM-4PM |
Friday | 9AM-4PM |
Saturday | 8AM-8PM |
Sunday | 8AM-8PM |
The address of Princes Highway Veterinary Hospital: 30 Princes Hwy, Kogarah NSW 2217, Australia
Princes Highway Veterinary Hospital has 4.8 stars from 184 reviews
Veterinarian
"Be wary of hidden surgical expenses that are not disclosed upfront ! Being a strong advocate of trap, nueter and return of homeless animals, we attempted to find a budget vet to organise a number of stray cats to be desexed"
"We used to take our cats to this vet all the time, my cat had a cloudy and bulgy eye, they told us not to worry about it to much and if we were worried about it to go to an eye specialist, now anyone knows how much they would cost, I then decided to take my cat to a different vet and they looked at his eye and told us exactly what we needed to hear, they said he had glaucoma and possibly a cataract, but unfortunately these vets that we took him too didn’t figure that out before hand, the new vets that we took him to gave us medication to give to him and a full proper check up"
"Worst experience ever, At first, disorderly they did not know what I was going to when I had already made an appointment, the vet was dismissive, and arrogant, she did not even say hello, she only asked if my dog had fasted and if I had made an appointment, then they called me that they believed that my dog reacted badly to the anesthesia, the pressure increased"
"Princes Highway Vets consistently go above and beyond for us and our team cannot praise them highly enough"
"St George Vets/ Princes Highway Vet is one of several vets I’ve taken my cats to, but this one is the one I keep coming back to"
Be wary of hidden surgical expenses that are not disclosed upfront ! Being a strong advocate of trap, nueter and return of homeless animals, we attempted to find a budget vet to organise a number of stray cats to be desexed. We eventually decided upon using Princess Highway Vet at Kogarah, mainly because of the quoted low cost of desexing, as well as the close proximity to the cat colony. Although the surgery went well, we were slapped with a substantial additional "On Heat" charge which priced the surgery significantly higher than most of the other local vets. (Including our regular vet which we use for our own pets). This was after insisting and verifying over the phone that there would be no additional costs that would or could be charged. (such as post op stitch removal, follow up appointments, etc). Had we been made aware of the additional charge upfront, it would have been highly unlikely that we would have employed the services of this vet, As the additional charge made the surgery one if the most expensive vets in the area. Our second chouce of vet clearly stated that there could be an additional "On Heat" charge, and that based on the cats age, it would be most likely that this charge would be incurred. Overall I feel Princess Highway Vet used the extremely dodgy practice of baiting customers by not disclosing hidden or potential fees, as a means of drawing susceptible customers away from other honest veterinarians. In such situations, I feel most pet owners would simply pay any additional undisclosed fees and charges, as any typical vet visit is stressful enough for owners and pets, without the added stress of defending themselves against an unfair bill. I feel that Princess Highway Vet simply took / takes advantage of such situations simply because they can, allowing such dodgy practices lto better serve their bottom line and profits. My most sincerest advise to anyone that uses this vet, Be sure to get any quoted veterinary proceedures in writing first, before agreeing to any surgery, so as you have some documentation to help you dispute such dodgy practices if used against you and your pet.
We used to take our cats to this vet all the time, my cat had a cloudy and bulgy eye, they told us not to worry about it to much and if we were worried about it to go to an eye specialist, now anyone knows how much they would cost, I then decided to take my cat to a different vet and they looked at his eye and told us exactly what we needed to hear, they said he had glaucoma and possibly a cataract, but unfortunately these vets that we took him too didn’t figure that out before hand, the new vets that we took him to gave us medication to give to him and a full proper check up. They then told us everything we need to know about the eye condition and were more than happy to help out with his condition. I am actually quite disappointed in the service that was given to our cats as this issue could have been resolved much earlier if they had given the time of day to care especially since it was an older cat and it could have been avoided earlier.
Worst experience ever, At first, disorderly they did not know what I was going to when I had already made an appointment, the vet was dismissive, and arrogant, she did not even say hello, she only asked if my dog had fasted and if I had made an appointment, then they called me that they believed that my dog reacted badly to the anesthesia, the pressure increased... the worst possible customer service continue... we went to pick him up and again she neither greeted nor said that it had happened, only that he was very sleepy, they did not want to give my doggo to me immediately and I said that I took him. They handed me my dog with his tongue out, his eyes open, crying, not moving, zero tact for the owners, zero responsibility, an arrogant person who does not know how to be a person. A bad person will never be a good professional.
Princes Highway Vets consistently go above and beyond for us and our team cannot praise them highly enough. The level of service and professionalism given is really second to none and we have never been hit by any hidden charges - all rates given have been upfront and all more than reasonable. Our kittens in care are found on the streets and we sometimes have compromised kittens that require dedicated veterinary support. The team at Princes Highway Vets has often stayed open late for us to enable us to get the sick kitten to them showing us how much they care for the welfare of all animals. The professionalism and level of expertise is of the highest calibre. On top of this the staff are friendly, approachable and extremely understanding. Our team totally recommends Princes Highway Vets to everyone.
St George Vets/ Princes Highway Vet is one of several vets I’ve taken my cats to, but this one is the one I keep coming back to. The receptionists are amazing front of practice. They honestly care about every pet and make sure to get your animal care as urgently as possible. They are so personable and are extremely knowledgeable about animal care. The vets are incredible too and they truly take the time to get to know your pet and their ongoing needs. They are not judgemental and they understand that everyone is doing the best they can. My personal favourite…they’re also not going to rip you off. They only suggest the treatment that your pet needs so you don’t leave the place broke P.S Nancy is the best receptionist!!
Unsympathetic and uncaring. When you specifically call ahead to ask questions in when payment is made. You're assured it is done before the procedure of the euthanizing a 17 year old dog. As you know your partner will be heart broken after the dog passes. I specifically called and said that can they prompt him to do payment as he will not be thinking properly. The girl replied said that is normally how it is done. Beforehand. What annoyed me is the fact, that payment was asked afterwards, then there was a glitch and delay which caused my partner to stand there until they worked it out. It could of been dealt differently. When it comes to euthanasia and saying good bye to pets, payments should and must be done prior.
This hospital is so bad. They aren’t responsible for what they do. They don’t explain and give me any advice or ways to solve the problem.I brought my cat to here for grooming yesterday at 4pm. But I don’t know what did they do with his nails. I picked him up at 7pm. His foots were bled badly in 5 hours, I can’t stop it. They knew about it but they didn’t tell me. Then I brought him to hospital in Homebush at 1 am to stop blood bleeding. And this morning I came this vet to complain about that. But they blamed me for not reporting to them what happened. How can I do because they closed at 7pm and they didn’t give me something like emergency numbers, doctor’s number if something happenes. Too bad!!
I recently transferred to St George Vet from another vet in the area after my dog was diagnosed with Inflammatory Bowel Disease after a week long stay at the emergency vet. (My previous vet sadly did not pick this up). The staff at SGV are do friendly and caring and Dr Pauline Phan is absolutely amazing. My dog Loki is normally quiet anxious at the vet but within minutes he was lying down comfortably and allowing Dr Pauline to examine him with ease. She also put me at ease and answered all of my concerns and needs. I was recommended by a friend and am eternally grateful to have found such a caring and amazing vet close to home.
Prophets not animal care I got a person to come with a van and checked over my dog I couldn't get an appointment I was necessary for me I'll never go to another vet I'm not saying his vets bad or good or nature the nature is my dog got looked after on the day I had I free hey that's a two busy we booking thank you nature of the animal everything it's unfair well I try the book my dog in and I said three and a half weeks away well just for a syringe it takes five seconds wow anyway people come to my house for the bus charge we have other prize no resets and I got what I wanted after Christ thank you very much
I own two West Highland White Terriers and rate this clinic so highly that I continue to use them exclusively despite now living 10 km away. Dr Shelton Smith has provided the highest level of care and advice - not just in terms of treatment but also preventative care. He has also been able to identify underlying issues with the dogs that were not readily apparent - coming up with successful treatment options that certainly alleviated problems and added to their quality of life. The staff here are very friendly and are clearly animal lovers. I can't recommend this place highly enough
We have been taking our dear dog Molly to Dr Ben and his highly professional team for nearly 14 years and we have the utmost praise for the service they provide. We recently lost our dog - however the in the days leading up to her death Ben and his team were such a source of comfort to our family. Nothing was too much trouble and we were allowed to spend as much time with Molly. So nice to have a vet who goes beyond the call of duty. Highly recommend this clinic if you are looking for quality care for your animal. Thank you again.
Above and beyond, veterinary care from the heart. I couldn’t recommend Dr Shelton more highly and I will continue to travel here. You can see the difference between Shelton’s care for animals in comparison to other vets we have visited. I am so grateful to him for looking after my cat for emergency surgery and I am so glad I transferred my cat here (we don’t live locally), as the communication, reassurance and professionalism was OUTSTANDING. The pricing is extremely reasonable and the care for animals is 5 star.
Shelton and all the hospital staff have always been wonderful. We have been seeing him more in the last few months because our elderly dog had heart issues and passed away. She was a sweet old girl and it was sad. During that time Shelton was so knowledgeable and thoughtful. Even in the past when we have come to him with our other dog or our guinea pigs or our cats it is the same deal! I highly recommend Princes Highway Vet. Thank you Shelton for all you do and all you know.
Had my little Lulu's crucial ligament done 6 weeks ago Ben was amazing the stitching and everything else he did that I did not think off ( too stressed) while she was under anesthetic .. the care and understanding is wonderful .. been going to him now for a few years ..been to quite a few other vets as Lulu is 10 ..Would recommend Ben to anyone who wants a caring, competent and fantastic vet who is reasonable in pricing... Thank you Ben you are the best
St Georges Veterinary Hospital has treated my husband and I and our puppy Selah with the utmost care since our very first appointment. - Very easy to book appointments. - Prices comparable if not better than other local vets. - We also enrolled Selah in puppy school here too! Which she loved and also made it easier to bring her back for ongoing appointments because she was familiar with the location. In conclusion, highly recommend!
I have been coming to Princes Highway Vet Hospital for as long as I've had my cats and have always been treated well. Of course my cats don't like going to the vet but they are guaranteed to be looked after whenever we visit and board with them for holidays. I always have a lot of questions but all the staff there are helpful and considerate in their answers as they are pet owners and professionals too.
I'm a coordinator for a Sydney based cat rescue group, and we've been using Princes Highway Veterinary Hospital for many years now. They are very rescue friendly, really care, and provide us with very reasonable rescue rates. Ben and Vida in particular have been so very kind and supportive of us over the years. I always recommend them to anyone in the area with pets or rescue / foster animals.
We use Princes Hwy Vet often with Maggie's Rescue. They are accommodating as well as very upfront about costs and services. There invoicing is easy to read and we never have any issues with their billing or services. I cannot thank this company enough for everything they have done for our rescue. They treat all our animals with kindness and love!
We have consistently received the best possible care for our 2 dogs. All the staff are attentive, polite, understanding and professional. They not only care about our dogs health and well being but care that we, as pet owners are looked after as well. I highly recommend this veterinary practice. I cannot praise them enough! Angela and Con
Dr Sheldon is awesome. Loving caring n not expensive. He even lend us he's own heat mat for us to use so green tea our turtle gets well . Dr Sheldon has even given he's time for free to look at our turtle n didn't charge us for giving green tea needle shots . I won't change vets . Very happy with dr Sheldon love for my turtle green tea
Dr Shelton and his staff were fantastic. They are all very caring and knowledgeable. They are very understanding of not only my pets needs but mine too. They took the time to explain everything that was needed to be done to help my dog and treat him accordingly. I would highly recommend Princes Hwy Vet for all your fur babies needs.
Dr. Shelton was so caring and helpful with the orphaned Eastern Grey Kangaroo Kimberley who is in my care until she can be re-released! She suddenly wasn't feeling well we rushed her to Princes Highway Vet Hospital. Shelton's gentle nature made her feel very secure as she received fluid therapy to put another skip in her step!
Today was my first time visiting Princesss Hwy Vet for my JRT baby who had a mild allergy reaction. Dr Louise Dawson was very lovely and treated my dog with so much love and energy. Eventhough busy everyone was very friendly. I visited during weekday so didn't have to wait. This will definitely by my regular vet from now on.
Wonderful Vets and staff. Tried several before I found the Princes Highway Vet Hospital in the early 2000s and have never left. Very kind with the animals, efficient and has empathy.... I've grown up with dogs and cats and show horses so I do understand what is needed in a vet and I'm not moving!!!!
We recently took our 9 year old Russian Blue to be operated on. She was attacked by one of our other cats. The vets at kogarah did an awesome job fixing her up and looking after her for a few days. We will definitely be going back there for all our cats. Previous vet too far and too expensive
Our dog was unwell suddenly on a Sunday and we got an appointment within an hour and a half - saving us a wait at an emergency vet hospital. All staff were very friendly and helpful and explained everything well. They cared which means a lot! Would highly recommend!
Always very helpful . Have had to spend way too much time using their services recently due to trauma and final passing of my beloved cat. They are always supportive in your decision making, and very sympathetic. Thanks to all the staff for your exemplary care
Have been going to Ben for about 20 years. Six of my dogs have had Ben as their vet. I would not change vets. Ben knows me and my dogs and always checks them thoroughly. And he has a great manner with owners of dogs. Especially neurotic owners like me.
I have received the most exemplary veterinary assistance & attention for all my animals over very many years! I can't express my sincere & grateful appreciation sufficiently to Shelton & his fabulous team!! Thank You from the bottom of my heart!!
St George Veterinary Hospital is an amazing place for any local getting their furry friend a check-up. The convenient location, friendly staff, and impeccable cate stand out from your regular vet. I'd recommend SGV to anyone with a fuzzy relative
I have nothing but amazing things to say about the team at Princes Hwy Veterinary Hospital! My cat is taken such good care of by the staff and the vets are on the ball and go above and beyond to ensure patients and their owners are comfortable!!!
Friendly and efficient Veterinary staff, clear communication, information and recommendations on treatment, medication and a forward plan for my pet's condition. Vets, Nursing and Reception staff had a great and cheerful attitude towards my pet.
Great service. Reasonable price. It's a Covid Safe business. There is a contactless business. I dropped off and picked up my pet at their parking. Over the phone payment for treatment. No need to get into the building. Safe for our community.
We have taken my dog Lucky a few times here and have never had a bad experience. The receptionists and vets are all so warm and kind and I trust them fully with my fur baby and know they will always look after him. Lucky recently had some
Shelton and his team are phenomenal, since meeting with them they’re the only clinic we’d ever go to. They look after our French bulldog like she’s theirs. Amazing care and everything is explained in a an easy to understand manner.
Best nurturing Veterinary Clinic I’ve used. Caring and just wonderful through entire process. Price really reasonable too. A huge Thankyou from our whole family for caring for our special boy Baxter through a stressful time …
Luckily, my big dog Chief is so cool and calm. The vet was so nice, as was the staff. The vet commented that if most dogs were as placid and calm as Chief, it would make her job so much more pleasant. Very nice comment indeed.
We have visited SGV a few times for emergencies for our puppy. They were really attentive, gentle with him and prompt each time, which helped calm us down also. They are great! SGV is our first stop for our puppy vet needs.
Only my first visit to this vet, but I wish I could give a 10 star review. Dr Louise was amazing and so knowledgeable, far moreso than I’ve dealt with lately. Everything moved snappily and I was super impressed. Thank you!
Been taking my dog Happy here for 13 years. No issues. They have renovated looks real nice. Parking available at the back with one disabled spot and 3 regular. Make sure to make a booking. The waiting time isn't too bad.
So thankful to the lovely team here. I called late and they were all so accomodating and helpful to my cats needs. Thank you for being so kind and compassionate in what was such a difficult time for me and my dear cat.
Highly recommend Dr Shelton Smith and his team. Took my injured dog Yoyo in for surgery and was very reassured by their expertise and amazing care. Highly recommend and super grateful for the team at St George Vets!
Dr Pauline and the whole team was fantastic with my husky cross when he had a super inflamed chronic ear infection. Hopefully won't be needing their services again, but they will be my first choice in the future!
Have been to this vet for many years. They are reasonably priced and staff are very friendly. The only thing is they are like GP but if you require further complex matter you need to go to a bigger pet hospital.
Amazing very caring bought in a stray cat they attended to it, after another vet turned me away. Thank you for caring and giving this cat a chance though it was very sick unfortunately needed to be put down.
Hayley is amazing! She was very helpful with finding details of a cat that went there over 5 years ago. She went above and beyond. I just wish I still lived in the Sydney area so a could take my pets there.
I was very close to having to send my dog to a speclised hospital, and being out of pocket by hundreds of dollars. However the team mangage to find a way to fix his broken leg. It doesn't hurt to just ask.
Have been brining our dog here for over 8 years now. Still loyal to PHVH as they have been to us. Letters reminding us for the booster injection & discovering our dog's illness which had been treated.
We took our handsome boy Gojo here to get his vaccines & do a quick little check up after we adopted him at 5 months old. They were lovely & caring & send quotes straight away. Thankyou
Vets as attentative and lovely as ever. A really great local Vet surgery with good equipment able to address any pet issues. The fact they are open 7 days per week is an absolute bonus
Very useful. Daniella was able to help my cat with her health and she was very nice and gave me guidance and suggestions. Thank you very much, Daniella. We will definitely come back.
I have 3 cats (I used to have 4) any problems I always come to visit. Very friendly staff and very knowledgeable doctors. Fees r cheaper than other hospitals.. very recommended
I have taken my dogs to Ben for many years now. He is a competent man, his diagnosis is correct & if he isn't sure what the problem is, he investigates further. Recommended
Really good veterinary hospital with caring and knowledgeable staff. We felt really comfortable going here with our older and restricted mobility cat Charlie.
I visited the vet hospital with a very sick pet cat, the vet on duty was very understanding, kind, very honest and explained the situation and the next steps
I have been to difference vet over the years and can say that Dr Ben is second to none he is friendly and knows his stuff. Highly recommended to anyone.
Thanks Dr Ben for always being available to look after my two cat furkids, and to all the staff who are kind, attentive and caring. You're all the best!
Very professional, courteous, efficient. Covid safe precautions taken at all times. At moment contactless interaction and QR Code checkin. Recommend
Dr Ben is passionate about what he does, he is very thorough of explaining things, he knows his stuff! and very reasonable prices compared to others
The staff are very kind, caring and professional. Every process and all treatment options are alway explained clearly. Very highly recommend.
Caring beautiful people. They were so gentle with our beautiful Ollie. I can not recommend them enough. She was so loved by everyone there.
I’ve been a customer for over 10 years with a range of pets. These guys are great. Kind, knowledgeable and trustworthy. Highly recommended.
Excellent service and like all vets , very affordable especially at Christmas, I think I just paid the last installment on their new Merc.
The best veterinary staff I've encountered! She was patient and understanding (but it seems like the vet I had left this practice) …
I travel 2 hours each way to bring my Chinese Crested dogs to see Dr Ben. He's one-in-a-million, caring and exceptional at what he does.
Great people great service and they are incredible with animals would recommend to anyone in the area with pets to take them here
The vets and staff are so lovely, dedicated and professional. My dog loves seeing them and they always make us feel so welcome.
Pets are well taken care of by veteran level veterinarians. Truly friendly staff and doctors. It's cheaper than other vets.
Friendly and genuine care of my fur baby. Knowledge and thorough assessment of my pooches symptoms...no second guessing
Knowledgeable vet doctor, caring and gave us a good understanding of our cat's overall health. We were in great hands.
Beat vet in town! Reasonable pricing and friendly doctors! The female doctor is the best! Forgot her name though ☺️
I am very happy with Princes Highway Vets they really invest time and effort with your pets, recommend them highly
Baby Oreo was taken care and after care plan was given several times to make sure he is well after the surgery.
The staff here couldn't be better. Always friendly and helpful and really take the time to care for your pet.
Great vets. At reasonable costs. You wont get taken for a ride like other ones in Sydney I cannot mention.
Reception was polite, they responded to our needs promptly and the vet service friendly and reassuring.
Great staff and veterinarians that provide helpful advice and high quality care for our pets.
Staff are wonderful ,very knowledgeable and understanding. I would recommend them highly.
Best Vet I have been to in a long time, very caring and helpful I highly recommend.
Dr Shelton is very kind and diagnosed the problem immediately. Thanks so much.
Great service and excellent staff, always friendly knowledgeable and helpful
Fantastic service with friendly, caring staff. Would highly recommend them!
Always excellent service and friendly staff. Highy recommend this team!
My dog had a sore mouth and they dealt with it easily and promptly.
they help me accept dead cat I found on street nicely. well done .
caring and attentive. Difficult day for me and they were amazing
Awesome veterinary. Kind friendly staff, reasonably priced,
Haven't made it there yet but will let you know if I do !
Great sevice and I was well looked after in a hard time.
Staff very friendly, Vets are caring and knowledgeable.
Friendly and professional, not greedy at all. 10/10
Very caring, professional and great communication
Good clean vet. Staff are caring & very helpful.
Excellent service and very caring for your pet.
Always accommodating our more aprehensive pets
Excellent service very informative and caring.
Friendly helpful and considerate when needed
Friendly, knowledgeable and professional
Friendly staff, great with animals too.
Awesome vets open late and weekends