Priority Plumbing & Drains

1118 reviews

1594 Dupont St, Toronto, ON M6P 3S7, Canada

priorityplumbing.ca

+16476994912

About

Priority Plumbing & Drains is a Plumber located at 1594 Dupont St, Toronto, ON M6P 3S7, Canada. It has received 1118 reviews with an average rating of 4.7 stars.

Photos

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

F.A.Q

Frequently Asked Questions

  • The address of Priority Plumbing & Drains: 1594 Dupont St, Toronto, ON M6P 3S7, Canada

  • Priority Plumbing & Drains has 4.7 stars from 1118 reviews

  • Plumber

  • "My family has used Priority Plumbing before and had to use them again for another issue"

    "I want to extend my appreciation to the team at Priority Plumbing, specifically to Kyle and Ouweis, for their competent service during my recent plumbing needs"

    "On Saturday the July 22, 2023 I had a sewer back up in my basement apartment"

    "A Salon I manage uses this company for all our plumbing needs, and their response time and team are always so professional and helpful"

    "My experience with Priority Plumbers was mixed but they got the job done"

Reviews

  • Matthew Lee

My family has used Priority Plumbing before and had to use them again for another issue. Ouweis was the technician and he did such a great job with everything that I requested to have him come look at my issue. I was able to book an appointment with him the day after I called as he was booked the day of the call. He went through all the potentially concerning issues and gave my several quotes with no pressure to go with the most expensive option. In the end I did go with the more expensive option to fix all the concerns. He did a very thorough job explaining and checking in with me with what he was doing, as well as testing everything before he left to ensure there were no issues.i didn't take pictures of all the work that he did, but I included pictures of my kitchen's old brass pipes and the new plastic ones. While I have not used other plumbers before, I feel like the services seem expensive, but you are paying for the quality of work and I still highly recommend Priority Plumbing. If you're able to request Ouweis, he's the guy to take care of all of your plumbing needs! I will be requesting him in the future if I happen to have anymore issues.

  • Jack Luo

I want to extend my appreciation to the team at Priority Plumbing, specifically to Kyle and Ouweis, for their competent service during my recent plumbing needs. Kyle was prompt in addressing the initial issue with my sump pump. He managed to diagnose, repair, and replace the unit efficiently. I was particularly grateful when he returned without extra charge to resolve a few subsequent hiccups, ensuring everything was in order. Ouweis's visit for the free annual inspection was also notable. He conducted a thorough check, made minor repairs, and offered insights into further maintenance that could help in the long run. The paid inspection service for my pipes was conducted with professionalism and provided me with peace of mind. While there's always room for improvement, it's clear that Priority Plumbing is committed to providing solid service and sound advice. Their proactive approach in after-service care and maintenance checks adds great value. Definitely a five-star experience for their reliability and customer-focused attitude.

  • boris kolodny

On Saturday the July 22, 2023 I had a sewer back up in my basement apartment. I called most 24/7 plumbing companies. Not one was able to help me in timely manner. I left a message with Priority Plumbing. They called me first thing in the morning in Sunday and came within 1/2 an hour. Kayle and his apprentice Andrew were very professional and in short order using the camera determined that the blockage was in the sewer line on the city property. They opened the clean-out box on the sidewalk and were able to clear the blockage by plunging it. It took all of 1 hour and the problem was solved. I wish our city service were this efficient. It is almost two weeks and the city is still dragging its feet in helping me. I would highly recommend Priority Plumbing. They have restored my faith that some honest plumbers still exist.

  • Niki Tassioulis

A Salon I manage uses this company for all our plumbing needs, and their response time and team are always so professional and helpful. So when my Mom called me upset about a leak in our home I knew exactly who to call! Ouwesi arrived in less than an hour to efficiently identify the issues and get right to it! This company is well equipped and prepared for anything, very impressive. Ouwesi went above and beyond supplying video equipment, changing many different pipes, hoses, valves and washers. He also explained everything he did as he went along, which I so so appreciate as my mom is elderly. Thank you again for your honesty and integrity in an industry that can be hard to find. I will continue to use your services for professional and home use!

  • Lauren Quinn

My experience with Priority Plumbers was mixed but they got the job done. The plumbers arrived a day late and were quick to try and upsell their services. It was stressful having two men walk around my home pointing out all of the work that “needed” to be done. I was shocked when they presented an initial quote for $3000+ when we had originally called for a simple dishwasher pipe cleaning. I feel that the company should provide quotes for the ORIGINAL job first, and offer quotes for their additional findings ONLY if asked. The unwarented pressure was not appreciated. The plumbers were friendly and informative. They provided some useful tips and ultimately got the job done, however, it did feel like a sales pitch and their prices were high.

  • Meimei Duong

Aaron was super responsive, knowledgeable and great to work with. My tenants had an issue with the plumbing in the shower and toilet. Aaron set up all the scheduling and kept me in the loop the whole time. He also took the initiative to let my condo management know specifically the work that was done. My tenants were happy with the work done, and I could rest easy knowing Aaron was on top of everything. Update: How do I give Aaron 10 stars? Aaron gracefully handled my condo management and came up with a suite of solutions for me to choose from. This is definitely the person you'd want for the job. He is incredibly professional and took his time to explain everything.

  • Sandra Stakic

Two kind gentlemen were able to come over the same day I called. They told me everything that could possibly be wrong with a pipe in my basement and suggested the easiest/most affordable fix as they thought it was the right one. And, they were right! I felt taken care of and that they didn’t upsell me on something I didn’t need just because I wouldn’t have known better. Not to mention they were very kind and friendly. I would absolutely call them again for any future plumbing issues! :)

  • Cierra Phillips

I had priority plumbing come to fix the hot water in 2 showers at my condo. Such a great experience with Kyle and Andrew, so friendly and personable. They were very well informed about all plumbing in the condo, giving great tips and tricks to maintain sinks, showers, etc. They gave several quote options after we chatted and found a price that worked for me for everything I needed. Definitely would call them again!!

  • Mark Kiyonaga

This is the fourth time I’ve had Priority Plumbing come to do work on my house. I trust Priority Plumbing because I can always call and have an appointment and service call within 24 hours. This is the second time Ouweis has come to help. He’s great at quickly assessing the problem and always does great work. While Priority is probably not the cheapest, they don’t cut corners and always do fast and efficient work.

  • Shelley Dunn

Aaron and Zack were wonderful . Aaron described all the ways in which the problem could be fixed. They picked the one that would work for us best . We would recommend them in a heart beat. They are always extremely helpful and I feel confident in there work. I give them 5 HUGE stars and they need to be given a day off !!! Please thank them again for us. Sincerely Shelley D

  • Paul Tenn

Ouweis was very patient and helpful in diagnosing and explaining the cause of the problem we were having. He went over and explained all the options and the price estimates clearly. Then he and his apprentice finished the job quickly and professionally. Along the way he was willing to show and explain what was causing the leaky toilet. I was very happy with the service

  • Mampuru Stollmeyer

Honestly, the best experience I've had with a plumbing company to date. Extremely professional, from the first point of contact until the job was done. Aaron was very knowledgeable and took the time to explain things every step of the way. Both him and Zach went above and beyond to ensure that we were happy with the job. These are my new go-to plumbers!

  • Bruce Boyd

The Technician was polite, pleasant, knowledgeable and thoroughly professional. He understood the problem immediately, got the required part from his truck and was finished in a jiffy. He provided me with an accurate estimate of the cost beforehand. He remained for a few minutes to test and retest to see that the toilet functioned properly.

  • Jennifer Gilchrist

This was my first plumbing emergency experience while housesitting for a friend, Priority Plumbing was incredibly quick and helpful with their response and Ouweis Sassi provided exceptional service from start to finish when he arrived on-site to assess and fix the problem. 10/10 would call again, I'm thrilled and relieved in equal measure!

  • Valerie MacIntosh

Aaron did a fantastic job for us, replacing valves for the kitchen sink, as well as replacing the faucet. He explained everything clearly, and showed us the problem areas ie. corroded valves and missing washers. He is friendly and personable, did what he said he would and left the work area cleaner then he found it. Outstanding!

  • Joy Kirchner

Adam and Cole provided excellent professional service. We deeply appreciated their quality work, their helpful communication about the job and the way they imparted so much knowledge and expertise about various things we should take note about our home. They will forever more be our go to company. Top notch quality service.

  • Mike Farrell

Very friendly and professional service. Clear communication throughout and they followed through on exactly what they said they would do. They were able to resolve my sink drainage plumbing problem the next day. It isn't cheap, but you get what you pay for & they did a great job. Overall would recommend.

  • Robert Dishman

We have a faucet that was not working the house. Joel came, very knowledgeable. Explained potential issues, began troubleshooting and faucet started working. Easy fix on this one but seemed like Joel knew what he was doing, had the issue been more severe, i trust that he could've fixed it.

  • Vishal Patel

Ouweis did a fantastic job to fix my condo toilet issue. He was informative and explained the process well. I chose to do a auger snake and he was quick to fix the issue. Luckily the issue was resolved! Definitely recommend Priority Plumbing and Technicians like Ouweis. Same day service!

  • Jim Sugiyama

Aaron was punctual, personable, professional and highly knowledgeable. A great communicator and teacher of plumbing concepts, I would recommend him without reservation to anyone needing skilled, prompt and trustworthy plumbing work. 10/10 in my books! Thank you Aaron!

  • Jenny Lye

I had an issue with the plumbing in my kitchen and bathrooms and Ouweis came over the very next day to fix it. He was extremely courteous and helpful, knowledgeable and quick! I would highly recommend him to anyone looking for a competent and efficient technician.

  • Lorraine Dlutek

Aaron and Zak did a great job. They arrived on time explained exactly what they were going to did and got to work right away. Very professional, excellent job and left everything neat and clean. They were also very polite and kind. Thanks for a great job.

  • Rosalie Moscoe

Aaron from Priority Plumbing helped us with several issues. He seemed to know everything! We were pleased with his knowledge, his work, his caring manner and he corrected each problem! One great plumber! Although, the price from Priority seemed high.

  • Cindy Parisi

Right from the first call with Amanda, to the follow up with Jamil, I was already impressed. Then Andrew the plumber came and gave us an honest quote, was friendly, couteous, and extremely knowledgeable. Would highly recommend them.

  • John Basso

Ouweis did an outstanding job for us today. His attention to detail and commitment to ensuring the job was done right was commendable. We felt in safe hands with him and will surely be using Priority Plumbing in the future.

  • Elsie Leger

Joel is a gem! He not only fixed our plumbing problem but also took the time to explain the cause and how to prevent it in the future. Very impressed with his service. Priority Plumbing, you have a star technician in Joel.

  • Debbra Cook

Brian from Priority Plumbing was a breath of fresh air. His workmanship was top-notch, and he was incredibly respectful of our home, ensuring everything was clean after the job. Highly recommend him for any plumbing needs.

  • Marshall Vickers

Priority Plumbing did a wonderful job installing a new toilet. They were professional, attentive, and explained their work. They also made sure to leave the bathroom clean after doing work in it. Appreciated their service!

  • Willard Simmons

I recently had an issue with a leaky faucet and called Priority Plumbing. Their team arrived promptly, fixed the issue efficiently, and even gave me some maintenance tips. A fantastic experience from start to finish!

  • Ben Hamel

The guy who came was really friendly, professional, and extremely helpful! He didn’t just fix the problem he asked good questions and made sure that everything was good to go before he left. Really great service!

  • Stephanie Hagendorn

They were super fast, super reliable, on time, and friendly. Very professional. Highly recommend and even though I hope to never have a plumbing issue again and never see them again, I would use them again.

  • Vanessa Wright

The team from Priority Plumbing did an excellent job in my kitchen. Their attention to detail ensured that the job was done right the first time. I'm genuinely grateful for their expertise.

  • Timothy Miller

Absolutely top-notch service! From the first call to the job's completion, Priority Plumbing made sure I was informed and satisfied. Their technicians are courteous and very knowledgeable.

  • Timothy Lightle

They arrived on time and took care of the issue. They were friendly, professional, and did a great job fixing my water heater! I highly recommend to anyone needing a repair or replacement.

  • Meg McClean

Absolutely amazing service! Called and had a technician arrive within the hour. Brian and Andrew were super friendly, knowledagable and supported us with next steps. Highly recommend!

  • Sarah Hess

Aaron gets an A++ on professionalism, communication, and dogged determination to solve the problem. He was outstanding! I have always had a great service with Priority Plumbing!

  • Patsy Tolbert

These guys were so quick and awesome! I could not believe how quickly they resolved my issue. Will definitely call them again if or when I have any issues. 10/10 recommend.

  • Wendy Bloemink

We’ve used Priority Plumbing twice now at 2 different houses. They are courteous, thorough in their explanation of how to have the job done properly. Highly recommend.

  • Dan C

Jacob from Priority Plumbing arrived on time, diagnosed multiple issues, and fixed them quickly with no mess. Very professional and knowledgeable. Highly recommended!

  • William Roberts

Kyle was great! Warm, friendly and funny. His work was done quickly and well. He also kept everything clean. Would absolutely request him and use this company again!

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