This was my 3rd transaction in the last 3 years with Kevin; the first two experiences went well, however, this one was handled very poorly. Two weeks went by with no bulb, no shipping information and no follow-up. After 3 days, I finally got a response that he would get the bulb that day, but we had to drive to his house to pick it up. It was left on his porch with my name on it. I have no complaints with the product and I know mistakes can and do occur in business, but is it not business practice for the proprietor to go out of their way to do right by the customer? There was no offer to same-day deliver it, no apology and not even an offer for the proprietor to drop it off to save us the inconvenience of having to drive out to Burlington to retrieve it. This review would have been 4 stars if a modicum of respect was shown to me, the customer. What a shame.

Our experience with ProjectorBulbs.ca was terrible! We ordered a bulb that had an advertised life span of 5000 hours. It only lasted about 200 hours. The company agreed to replace the bulb for us but insisted that we pay for the new one and a refund would be processed once the old bulb was returned. We returned the old bulb, shipping it as per their instruction with an RMA#, to a USA facility. Tracking verified the old bulb had been received but upon follow up, no one from Projector Bulbs would return my calls or emails. I contact the BBB and they also failed to get a response. I wouldn't recommend this company. Complaint Case: 1403080 Business Name: ProjectorBulbs.ca BBB has made several attempts to contact the business regarding the above referenced complaint. We regret to inform you that we have not received a response from the company.

I ordered a new lamp for a Sanyo projector, when I got the new product, it didn't fit my unit. I received a second lamp as a replacement and was promised a refund once the company had gotten my old lamp (1st lamp that didn't fit) in the mail. I checked the tracking number and learned it had been delivered but I had received no refund yet. I was in contact with them and was told to email a different address with my order numbers and tracking number. I had sent numerous emails and called their number several times but no response. I sent back my old lamp in September 2019 and now in February 20th of 2020 I still don't have any refund and/or contact instructions. Another person left a very similar review for a different case.

Be warned this is not a real business. The address is a UPS store. Once you pay you'll never see your money or a projector bulb ever again. There is a guy named Kevin Benton who'll sporadically email you a one liner. and does not return most emails. I purchased a bulb for $225 on June 6th. I never received a shipping notice, i sent 10 emails and got a one line reply twice saying "I'll check with the factory on Monday" only to never hear back again. The phone line is a fake, no one answers it. What a shame that places like this are allowed to exist. THIS IS NOT A LEGIT BUSINESS BUY BEWARE

I was recently tasked with finding a replacement projector lamp for a non profit organization that I belong to, I searched online and found Projectorbulbs.ca They had the lamp in stock, I placed the order online, I was also pleasantly surprised that they offered a discounts for us! I received our order in 2 days. I would absolutely recommend ProjectorBulbs.ca

The ProjectorBulbs.ca team make it easy to order either original or OEM bulbs for the projectors that we own. Simply typing in the model number finds the product and it either ships from stock or is drop-shipped from the supplier. New bulbs are like receiving a new projector! The difference is striking. Highly recommend the team at ProjectorBulbs.ca.

Terrible support! After receiving order confirmation, the charge wasn't put through and the bulb was not shipped. The support phone number went straight to busy signal and when first response was finally made through email support, they weren't able to resolve the issue and never followed up or responded again. Very disappointed!

Have purchased two replacement bulbs from ProjectorBulbs for my JVC projector over its 13 year lifespan, and they were delivered fast, and worked perfectly. I got the full lifetime and brightness out of each of the bulbs. Great experience, and wouldn't hesitate to recommend them.

I have been a home theater enthusiast my entire life. Ive got to know Kevin for the last decade. Kevin has a great deal of knowledge when it comes to home theaters, projectors screens and bulbs. I have purchased several projector bulbs over the last 10 years with no issues.

Slow. Bulb came as advertised, and when ordered the website inventory showed in stock items. The product was ordered Feb 13, but did not ship until Feb 27th and arrived on premises Feb 28th. I was hoping for a bulb within a week.

I ordered replacement bulbs for my projector from Projector Bulbs and they turned out to be of extremely good quality. I was earlier skeptical, but I went ahead with my gut feeling. And they did not disappoint me at all.

ProjectorBulbs.ca is the best online source to buy projector lamps and rear projection television lamps. I ordered two projector lamps from this company and the services were incomparable. Keep up the good work!

Purchased a replacement bulb for my projector. Very quick turnaround and bulb worked exactly as advertised. I would recommend this service to anyone who is looking for a new bulb for their projector.

The replacement lamp you sent me is genuine. I was a bit concerned about the originality as your prices are lower than others. But, the one I received is indeed genuine.So thank you!

As advertised on the website, the bulb I received is 100% genuine. Good quality and extremely fast shipping. Thanks a lot Projector Bulbs for making me satisfied with my purchase.

You get what you see! This organizations delivers the best.Products at Projector Bulbs are pretty reasonable and prove to possess quality at its best. Absolutely recommended!

Last month, I bought replacement lamps from Projector Bulbs and found it utterly genuine. Bulbs are safe and long-lasting. Great value for money! Thanks a bunch guys!

I’ve purchased several projector lamps from this company. Always delivered promptly. A great source for OEM lamps that you can trust!

Very good customer service. Reply really fast. Real genuine original lamp.

The service was great and so was the product. I would buy from here again.

Fast, friendly service and great prices. What's not to like? Thank you!