Very poor service when i've been trying to order custom skirting boards. Rosie would never return my phone calls and after 2 weeks there has still been no response as to whether or not they can manufacture the skirting board. I highly recommend AMC in Bayswater who were able to manufacture the skirting board in 1 day.

Planning for a Reno and doing research to put our plan together. Came into Provans for some product knowledge. Brenton was showing me through some exterior products. He knows his stuff and I know more about architraves. Glad he was willing to help me. I will return. Thank you Brenton.

I needed some mouldings for a small reno project. I initially went back to the supplier that I used for a previous reno and was not happy about having to pay an additional priming cost. I then found Provans online and could not be happier

First time shopping here and it will be the last. Ordered product via click and collect, go down to pickup and they have substituted a replacement. I queried in store and was advised it was the only one available, and apparently a better

my wife came into your store before xmas to buy a Makita power tool, as she got out of her car a short older man in the timber yard waddled over and tried to touch her inappropriately more than once , in this day an age this behaviour is

Rosie at Mitre 10 Provans provided exceptional service when we needed help finding the right timber for our flooring project. She quickly and kindly assisted us, ensuring a smooth process for pickup. Her knowledge and efficiency were

Fantastic customer service, my wife and i are currently selecting timber flooring and panelling and popped ib to have a look. Kat was very helpful with answering all our questions and getting us a quote.

Extremely friendly and patient with people like me who aren’t very savvy when it comes to hardware shopping. Megs and her colleagues are definitely going the extra mile for customers. Highly recommended

Amazing customer service. Went in not knowing what to buy and a very knowledgeable gentleman helped me pick the needed tools and gave me very thorough advice. Will definitely shop here again.

Helpful staff, great place to get skirting board samples, and the Lumber Shack Cafe served us a toastie and bacon egg roll the likes of which we haven't had in yonks! Good coffee too.

Awesome service , was approached by more than one staff member to assist, and when they didn't have what I needed they ordered it in for me. Will definitely be back in the future.

SMALL TIMBER GOODS CENTRE Not quite a Bunnings but it does have a good range of timber and the staff are helpful if you want specific timbers. used a lot by tradies

Easy five stars. Point of sale was very efficient with next level delivary service - you can track the delivary drivers progress similar to Uber.

Michael was very helpful and knowledgable, I have recommended him to all of my friends! I am looking forward to using him again in the future.

Excellent range of products for trades or DIY. Really helpful staff. Great place to get all your period appropriate trim and skirting too.

Great atock! Staff however have mastered that art of arrogance with indifference. Make sure you bring lots of patience with you.

Only good things to say about Provans. Friendly and capable staff. Highly professional with an easy going but respectful manner.

What a ripoff bought architraves for 2422 and got refund 484 dollars less than purchase price . Thanks for ripping me off

Visited here today and met Brenton. He was super friendly and super helpful. Thanks for your help today. Merry Christmas

Excellent service and friendly staff! Needed urgent assistance and Marnie at the store was extremely helpful!!

All the staff have great trade knowledge and there is plenty of them. They stock quality timber and hardware

Amazing customer service, very good advice, wide range for some products (mouldings, floors, decks...)

Excellent customer service & knowledgeable staff. As they’re catch phrase states ‘mighty helpful’!!

Friendly and knowledgeable staff, quality products in a competitive price, totally recommend

Had to use proband for silicon I pay $5'00 for roof and gutter would have purchased a box

Possibly the worst customer service experience I've ever had in my life. Never going back.

Excellent this is my favorite hardware store. Staff are really helpful and friendly.

Great range of under cover timber and hardware. Plenty of staff willing to help.

Great selection of timber and helpful staff. I would highly recommend them.

Terrible customer service! Only gave 3 stars as the timber is priced well.

Friendly and very helpful staff. Great range of timber and hardware.

Great friendly staff, better than Bunnings - that's for sure.!!!

Helpful and friendly team and good range of building materials

Good hardware and Timber supplier much better than bunnings

great prices good honest service if you know what you want

Lot of makita powered tools. Very cool digital price tags

Good range. Great mouldings. Awesome drive though cafe

Great service and choice, very helpful staff …

Best service, lovely and helpful staff.

Exceptional service.