Public Storage

337 reviews

10200 S Main St, Houston, TX 77025

www.publicstorage.com

+18323845170

About

Public Storage is a Self-storage facility located at 10200 S Main St, Houston, TX 77025. It has received 337 reviews with an average rating of 4.7 stars.

Photos

Hours

Monday9:30AM-5PM
Tuesday9:30AM-5PM
Wednesday9:30AM-6PM
Thursday9:30AM-6PM
Friday9:30AM-6PM
Saturday9:30AM-6PM
Sunday9:30AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of Public Storage: 10200 S Main St, Houston, TX 77025

  • Public Storage has 4.7 stars from 337 reviews

  • Self-storage facility

  • "I really like their customer service all three were great i think they were shanva , davon and sulma not sure if i spelled their names correctly but they were very helpful and polite"

    "I am currently at the PS at 10200 S"

    "It is always a pleasure doing business with Public Storage and as always it brings good comfort to my spirit when I am greeted by excellent customer service"

    "I have been using this facility for 3 years now and I'm very happy with how its operating"

    "I have had nothing but great experiences with this public storage facility"

Reviews

  • Tamia Dabney

I really like their customer service all three were great i think they were shanva , davon and sulma not sure if i spelled their names correctly but they were very helpful and polite. They took their time with me, davon showed me the storages, they were awesome. I most definitely recommend this location!!! keep up the good work.

  • Celestine

I am currently at the PS at 10200 S. Main l. (Houston).They were not transparent in their policy to lock dollies at 6pm when the office closes. I pointed this out and was met with very negative attitudes. Yes the dollies are complimentary but tell me up front so I can adjust. I have to stars because the place is neat and clean.

  • Sonia McCall

It is always a pleasure doing business with Public Storage and as always it brings good comfort to my spirit when I am greeted by excellent customer service. The store associate/manager Sulma, assist me a year ago, and still she has Impeccable customer service❣️ The whole process was very smooth and easy, LOVE IT❣️

  • Calvin Sprncer

I have been using this facility for 3 years now and I'm very happy with how its operating. Mr. King is a very nice guy who always greets you with a smile and addresses any concerns you may have and just makes you feel comfortable leaving your property here at this location. Thanks for the hard work.

  • Diane Cannon

I have had nothing but great experiences with this public storage facility. Mr King has been great every time, this is the second time that I have rented with this facility and there has never been a problem. Mr. King Watches Over the property very nice I am very happy with my service there.

  • Teshena Bradford

I chatted With Kim she was very helpful and answered all my questions concerning storage spaces. I believe she had my interest at heart and found the best storage size I needed. Kim was very helpful, knowledgeable and has a great personality. She is the true definition of customer service.

  • David M

King is THE KING. King offered me a great price to store my truck. I couldn't have done better anywhere!! Too, King is very personable which made me feel at home there. The grounds are very well kept. I feel good/secure about leaving my truck there. I rate King and Public Storage 5-stars!

  • Debra Wilson

It was such a pleasure doing business with Sulma who was very friendly, helpful and knowledgeable. She provided information that made my rental process quick and easy. I would definitely recommend renting a unit at this location. The whole staff is courteous and awesome!!!

  • sonji stafford

I vacated my unit a couple of weeks ago. And my experience was very great. Stop by today too lease again. Mr. King was very professional and nice which is very helpful to be. He gives good customer service and that’s why I decided too come back too Public Storage.

  • Fay Cafe

The young black girl was very informative. She did give me her name but I totally forgot it. I had questions about the difference in price between online and in store and it was explained perfectly. I chose to rent online and she was very helpful and really sweet.

  • Rebecca Williams

Tiara is an awesome worker. She is very patient, polite, respectful, and professional. I witness her take care of more than 5 people continuously. Tiara made sure to acknowledge all the customers and assist them in an appropriate and effective manner.

  • Eloisa Beltran

It was a wonderful experience coming in today. Her customer service was amazing. She's really helpful , and definitely the person to go to. I got a reasonable price , and great storage space. Thank you so much! Ask for Sulma I really recommend her. ❤️

  • Jhayn Deaux

The staff is very professional and super friendly! I've been to the office twice and both times the staff greeted me as soon as I walked in the door. They were detailed in explaining the terms of my rental. Also the facility is clean and well kept.

  • Michael Johnson

Hi my name is Michael Johnson. Kyna. Done a great job. of taking care of me i give.five stars and100%percent. and excellent. She. are really great in what she do for the company i love how she tookcare. of me. and also. the other. lady. she

  • latoinya davis

Today I rented a storage unit for the 1st time with public storage and I haven’t rented a storage in about 26 years. I was surprised to find the units so affordable especially after checking out prices at other smaller places that were not

  • Jenna Wagoner

Do not rent from here!!!! I rented a unit for 3 months with all of mine and my kids stuff as we were in temporary housing for the summer. So our beds, furniture, everything was being stored. I went to start taking things out after 3 months

  • Cecil Dawson

This review is for Public Storage, located on 10200 main street.   I rented a space from the public storage from October 3, 2017 through today when I needed a space to temporarily store my large storage trailer after relocating to the area

  • Marco Forbes

I had the best experience today at public storage on 7701 S main. First it started at the front door. Ivy was so nice and professional! She definitely went above and beyond with helping me with what i needed. If I could give her 10 stars I

  • Shaun Batiste

One star is extremely too much. I've been here over a year and although the sign on the wall says "carts available as courtesy during business hours ". They close at 6pm. Why lock the carts up before that time. That's not policy nor good

  • Travel Around With Lesli (Web and Media by Lesli)

Nice facility but upon moving my things from the unit to the new house it became evident that someone in the facility moved things in with bed bugs and so now I have to get rid of bed bugs out of my house and it didn't come from anywhere

  • Luretta Garner

After going into my original location where I'm renting a space, to pay the rent, the system was running very slow, and I was advised that payment could be made at any location. Then I ended up at the 10200 Main location, which is around

  • Akilah Miles

Today both Carrie and Sulma went above and beyond to help me get the unit I needed at the price I desired. I was so overwhelmed and frustrated from running around but both ladies were patient and kind to me. They even stayed 30+ minutes

  • JaeBoogie

Just wanted to say Yolanda was very helpful and made my experience with Public Storage great! Her willingness to make sure everything go smooth was well appreciated! Hopefully she will read this review and see how much we appreciate her

  • Lisa Birnbaum

We had a very nice experience renting for several months with y'all. The location was near our home and seemed to be very clean. Carrie was very helpful to me on several occasions. When I forgot my Driver's License, another time when I

  • lauren hogan

I have been at this location since end of February, and the experience has been nothing short of pleasant. I anticipated to be in my new apartment by May but due to COVID -19 that continues to get pushed back. It is now August and the

  • Ariel Penny

Yolanda was super sweet and helpful when we went to sign the rental agreement. She was also very respectful, despite the fact that I'm a college-aged student, and handled the transaction professionally. That was much appreciated!

  • Forr Everybody

They worker Mrs.Sulma if im not mistaken her name. Helped me quick and was very nice and helpful. I appreciate the time and ability she took out to help me. The storage was very clean and perfect for my items to fit just right

  • Linda Griffin

I went in to get an estimate on a storage but the lady Aaliyah was very informative very pleasant welcoming she walked me through every step I would very much recommend her and her store she needs a promotion.

  • VANADY MUSIC

Ms. Yolanda is great! She always gives the best customer service. She knows me by name and always reminds me of payments so I can skip out on the late fees. Great and clean location and friendly staff.

  • M White

Love the Service, Price and Location. Shavon was amazing, help me thru the whole process of getting me started on my unit reservation and needs. The facility is spotless, secured and organized. …

  • LaTonia White McCreary

Carrie was very polite, knowledgeable and willing to assist each and everyone that approached her. She spoke encouraging words to everyobe that came into the office. Her spirit blessed me.

  • r royal

Superior Service!!!!! Judith was amazing and with exceptional personality . She was knowledgeable, patient, and it just a pleasure to have the opportunity to have crossed paths

  • Johnnie Thomas

Best location in the area! Always someone in the office to greet me and assist me with my payments. Shavon and Davion were amazing! Sulma is the best! Thank you Public Storage!

  • Cleveland Sims

I had a great experience. Mostly, because of Carrie! She was great in assisting and helping out in every way. She is a sweet person and an asset to the Public Storage Chain.

  • Bridger Lein

Sulma was extremely helpful and professional, she signed me up in minutes and it was so easy and stress free. She’s the best. Great location. Very happy with my decision.

  • TylerNicole Sebuma

I had such an easy, smooth experience at this location because of Jamie and Da’Breon! They were very helpful and provided exceptional customer service! 10/10

  • Johnny Gomez

Portia did her best to help me work out a problem I had at another location. She was absolutely amazing. The customer service at this location is impeccable.

  • Samuel Riley

On God I think it was Sulma who helped me, she was fiiiinnneeee keep it , no photos I was too mesmerized by her fluent & sexy Latina voice …

  • Jamyra McAfee

Awesome space. Very clean. Associates are awesome especially Kim she goes above and beyond to make sure that you are taken care of personally.

  • Kimberly Wilson

Christine and Nicondria were very helpful with showing me which storage would fit my needs and giving Excellent Customer Service...Kuddos

  • Brittnee Swanson

everyone is so helpful & it is always so clean :) talk with them if you are ever behind & they will work with you as much as possible.

  • Zasha Dennis

DO NOT RENT HERE. CLIMATE CONTROL IS A LIE. I pay $300 a month. Items covered completely in mold. No compensation not even an apology

  • Kenneth fuller

Very clean very nice co workers & Christine is a very good employee she was very hands on you guy have tremendous day

  • Paige Hadnot

Miss Bridget and infant were amazing with helping thank you guys for all of your work. I truly appreciate it.

  • Antonio

Aaliyah was an amazing associate, extremely helpful and she pointed me in the right direction price wise.

  • Kythegoaatt Gang

Jamie, Da Breon & Sulma did I great. They helped me through the process and made everything smooth!

  • Anita Jackson

Store representative provided Excellent service. He was Polite, courteous and professional.

  • C WADE

Ladies were polite and helpful. Answered all my questions and took care of what was needed.

  • Swahtx

Sulma has great customer service! She’s always willing to help. Give her a raise!!!!

  • Nicolas Gonzales

I wish the carts and restrooms weren't locked at 5:00 pm,

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