I had the absolute pleasure of meeting Whitley at this Public Storage location in Eastern New Orleans, Bullard Exit. Whitley is friendly, nice, extremely knowledgeable about her job at Public Storage, thorough, precise, and accurate. She safely (following COVID Guidelines) walked me to my storage unit and assisted me with the lock installation with a smile on her face and no hesitation. She explained every detail as we walked through the hallway, example: the light sensor, how to dial in my code, how to roll the flatbed, hand truck where it would roll smoothly, how to make my payment etc..... all of my questions were answered. And if I was unclear about something, Whitley took her time to explain it. She is a VALUABLE ASSET to Public Storage and should be recognized as such. It was an absolute joy doing business with her.

My name is Cheryl Grant. I’m taking time out to write a review about a remarkable employee that you have, Kewanna Jones. Kewanna works at the Bullard site. She’s been there for over a year and she never failed to be as kind, humble and as giving of herself since the first day that I met her. Kewanna has one of the kindest spirits that I’ve ever encountered. I’m sure she has not so good days like all of us but you’d never know because her demeanor is always the same. I’ve never met an employee who has gone above and beyond the call of duty to make you feel as welcomed as Kewanna has. I certainly hope that Public Storage shows her how much she means to their company because she does a great job for you. Kewanna Jones, I Celebrate You.

I give this Public Storage two thumbs up. One of the best customer service experiences I have recieved. It was my first time renting a storage so I was a bit confused on how to go about things. When I walked in I was greeted by a very nice young lady named Fayona (i believe) she explained to me everything I would need to know on each unit she helped me decide which unit would be best for me not only she assisted me in greatly manners she also did it in a fashionably fast time ... I was in and out!!! Thanks to Fayona(hopefully I'm spelling her name right) Im reassured my belongings are safe and secure and that I did too pick the unit that best fits me! Thanks again.

Just moved in unit recently, it was HOT on move in day and HOT days I need to go in there randomly to organize my things and its so beyond HOT IN THERE there's no comfort of no Air blowing/circulating at all ...clearly there's no AC in the building but this supposed to be aclimate control unit...its exhausting the worker just so happens to enter the area I was I gather because I was in there a few hours organizing and she made an excuse saying I'm moving around (no girl its hot as hell in here) the same way she did on move in day so basically there's no air in the building for tenants that's in there especially for a period of time.

During my visit at this location, Ms. Whitley attended to my every need and request. I was immediately greeted with a smile and her friendly demeanor. Ms. Whitley was the utmost professional during my entire experience. Her knowledge and courteous charm, as well as professionalism should be recognized by her employer. What a great customer service representative she was while assisting me with successfully securing a storage unit at this location. Ms. Whitley made my overall experience hastle-free. Great job, Ms. Whitely for being such a role model with regards to fantastic customer service.

Ms. Andrea was very helpful knowledgeable and very attentive...She was very patient with me...She is also on top with calling her tenants or potential tenants to make sure everything is properly set up and/or if they need any assistance with the process of renting their unit.. She has never skipped a beat especially when recommending her customers to download the Public Storage App as well as recommending her customers to get Insurance and also recommending her customers to Purchase the Public Storage Merchandise.. She definitely is an asset to your company... You are Blessed to have her...

Sherri and Robin are simply the best! I was at my wits end trying to find a solution to mail off merchandise that was NOT fitting in any box. Well, little did I know I was in the company of two moving pros. I mean, they got there and pretty much took control of the situation. They took the boxes that they had and made me a box! In a matter of no time, my stuff was bubble wrapped, boxed, tapped and shrink wrapped securely!!! I had the biggest grin on my face. They actually cared about my stuff. I will always remember them for their kindness!

My storage was broken into and I can only assume that the rude and disrespectful associate who repeatedly calls my phone had something to do with it. My dad secured my unit and I verify that it was secured yet somehow someway weeks after leaving now they found the unit unsecured on an inspection. I have over $1000 in items missing and will be taking appropriate actions come morning. At this point, I’ll be contacting NOPD To review the cameras and will be filing complaints and reports against all the staff here As well as owners.

We just rented a storage unit at the New Orleans East location. We were very pleased with the service we received. Ms.Lawyna was the young lady that helped us. She was VERY professional and helpful explaining everything in detail to us as well as answering every question we asked. If I could give her a 10 I would! :) The storage unit and property was very clean We highly recommend this location to anyone who's looking for a good storage place that's clean and where customer service is excellent!

I went to this Public Storage on Saturday last week and met Tracey! She was very welcoming and attentive from the time I walked in until the time I left. The store was neat and tidy, and when she went to give me my tour she notice someone had made a spill and right away made plans to clean it up. Tracey was very informative and we even had a talk about real life lol. More establishments need employees like these!

On 6/10/19,I went into the New Orleans East location to rent a unit at that location, the young lady Ashley was very professional,she explain every thing very well.She ask at the end of signing of the application did I understand everything that I had signed.So Ashley in the New Orleans east location hats off to you.Continue your professionalism in everything thing you do.Thanks Again for all your help.

Kewanna is amazing and so helpful and friendly I was super scattered when I got there and she not only helped me calm down but walked me through everything and even eased my troubled mind and was super patient with me and I would recommend this facility to anyone that I know that needed storage and mostly just because of her and the price that was affordable for the size unit I got

Did a countless rental at public storage on I-10 service road and read on the 28th manager made it very easy for me did the e-rental and was able to go straight to my unit and my lock and key was in there was able to secure the unit and same time and was able to go into office and purchase merchandise had everything I needed thanks public storage and manager Andrea

Whitley is the BEST hands down, very professional & extremely sweet! smiled the whole time I walked in until I left out. great customer service! she showed me my storage unit, the place was nice and clean! we talked and laughed, it felt like I’ve known her my whole life! pleasant lady, she’s the best & I’ll recommend this location to any & everyone.

Moving is always a slight headache, but thanks to the staff & management at this location. once my family & i arrived in new orleans we were exhausted from driving then off to the public storage the next day; great service and accommodation. Tressi was very helpful & understanding. I would definitely recommend/refer you guys.

My experience here was over 5 ⭐ nice clean units and office great service by far.I was here no time.thanks Ms Andrea for the options and information I needed in the nick of time.once I left this place I felt at peace.the service and the welcoming personality from just her was amazing thanks 1000.. Happy new years …

Made reservations today at public storage on Bullard spoke with the manager and she helped me with the e rental step by step help me secure my unit and I truly appreciate it not in town to come to storage not answer she made it very easy for me she made it very easy for me we're doing a rental thank you public storage

I was moving out of my first apartment and totally freaking out about what to do with my stuff. Someone suggested this place and I could not be happier. Ms. Whitley was very patient with me and answered all my questions and concerns and Ms. Tracey was very welcoming at the desk and helping me get set up.

Lawyna was just an excellent joy to have service me. I had spoken to her couple times before I actually went over to secure my storage and she was just so helpful to me each time I called. Just the right personality to work in customer service. Keep up the good work young lady. Thanks public storage.

The place is having wiring done. This is the second time I have not had access. No staff is on-site to say when it is going to be available! Don't even try calling, they don't answer and they don't call back. Oh wait, the screens on top are broken so thrives can have access to your items.

My GF and I visited the location on Bullard today Ms Tonja was very pleasant her customer service skills was Awesome. She was very knowledgeable about the storage facility and procedures she even offered us items to protect the items I have in storage. Thanks for your Awesome service

This was my first time renting a space. The store manager "Carl"was very friendly and helful. He made all my stress go away... About leaving my items at there property.. And I also notice how clean it is... I would refer this store to all my friends and family ... Happy Customer...

I love Ms Tracey I watched her calm a couple down about their bill They were so rude but she continued to smile and treat them kindly By the time they left Ms Tracey had them laughing and they paid the bill I couldn’t do that job Kudos to Ms Tracey for her kind and sweet heart

Went into the location on Bullard and I-10 and the lady at the desk Whitley was so nice and helpful. She knows everything about that place, answered all my questions and took the time to show me a few different spaces until I found the right size. Very clean place as well.

Ms A very very good worker all the time provide me with good service all the time greets me with a beautiful and pleasant smile property clean all the time when she's at work helps me stay on top of my payments by calling me to avoid late fees Ms A has been great …

Ms.Charleen and ms. Tressi was very helpful.. Fast service and they were very nice and entertaining in this stressful time of moving. They providing me with the best option for my things and made me feel very safe with leaving my things in the storage.. Thanks to them

Everything was handled Very Professionally. No time was wasted and all of my questions were answered by Ms Demetra. This is only my second time using a storage facility and she was very patient with me and the process thank Goodness. AND it was very clean in there!

Customer service sucks. The lady behind the counter didn't explain anything. And when it was time for me to move my things in the unit, it was dirty. I went downstairs to tell her and she asked me if I wanted a broom. Will never get a storage unit from them again.

Kewanna have a good personality and have excellent customer service experience and the property is well clean all the time and she haved make my move in very easy. Tonja have good customer service skill and is very friendly with me went she took my payment today.

I went on yesterday to get my first unit ever, and they are the best. From the moment I did the online inquiry they were prompt and responsive. She was very knowledgeable and patient with me in picking a unit an overall wonderful experience! I highly recommend!

My experience at this public storage location on Bullard service road was phenomenal! The place was clean and tidy and the ladies who helped me Ms Whitley and Ms Tracey were so nice and knowledgeable. They really helped me figure out what was best for my needs!

I am please to say that my visit to Punlic Storage was better than I ever imagined. Everyone from the supervisor to the rellief manager Iresha was very professional and courteous. I was very satisfied with my visit. I will recommend this facility to everyone.

Tracy was friendly and I must say very helpful she had so much patience with me, Tracy put in so much effort into helping me decide what I wanted because I was clueless,so thank you Tracy and I hope I get to work with you again... I Am a very Happy customer

Ms Kawanna handled signup for the unit quickly and expertly took me the view the unit which was clean! in fact the whole facility was very well maintained. It was great to have an employee that was so pleasing and knowledgeable handle my request

Tress was very courteous knowledgeable and friendly in helping us stored our furniture at your facility. She explained all of the options that were available she was very professional in doing so. I'm would recommend this facility to my friends.

I talked with Andrea and I was pleasantly surprised at how knowledgeable and helpful she was. I wish all transactions could go as smoothly as this one did. She solved my problem in one session. She was patient and very polite. Thank you Andrea.

Tracey is so Sweetl She was a Great help to my Family We didn’t know anything Tracey showed us 3 spaces and she was very patient When we was deciding she gave us options we didn’t know we had I appreciate her knowledge and Patience so much

was very helpful with working from other property very helpful helping decide on what size that will work for my me gave me information on the PS app and autopay making it very easy to make payment and have access to my account

DO NOT STORE YOUR ITEMS HERE! Horrible customer service, property not clean, gate rarely works and the DISTRICT MANAGER over the property is unprofessional! They will never get a dime of my rent again and i have several units!

I forgot the ladies names, but they made a Very Stressful day better. They're so resourceful and helpful!! I'd give them 10 stars of i could!! Great job ladies. This move to Dallas with be smooth sailing thanks to you guys.

Shandricka is very meek and humble. She always display professionalism in all areas. I would recommended Public Storage to anyone. Everytime I go there she makes my visit there an enjoyable one. Love her friendly spirit!!

This review is primarily for the assistance I received from Ms. Lawyna Taylor in renting a unit for my brother. She has been very helpful throughout this process. I have found her to be professional and courteous.

I went to this location over the weekend and I must say this was the best choice. Tressi has a warm and welcoming vibe she was so sweet and helpful. I will definitely refer my family and friends to this location

Excellent service from Andrea Woods! She treated me as if I was family! She showed me how to use the app where it was easy for me to acces my unit. She walked me through everything and was extremely friendly.

My visit at Public Storage is always a breeze, the customer service is outstanding! Andrea was very helpful and informative she went the extra yard to make things happen. Thanks… you’re a star… …

The office staff is so nice and helpful!!!! This lady with a Jamaican accent especially she so sweet I have to get her name In person. This my 2nd time with them and she always a pleasure to speak with!!!!!

I went there today clueless about renting a storage. Ms Tonja was so knowledgeable and made me feel so comfortable with leasing my storage. And she also help me to purchase things to protect my belongings

I had the most pleasant experience with Ms Tonja she’s very professional and knowledgeable about the storage and prices. It was a pleasure too be serviced by her. Your company is lucky to have her

Went with my roommate to get her storage the ladies there was so helpful and gave us all the things we needed. Thank you and Tonja and Ms Kewanna btw Bianca phone broke that’s why I did it …

Working with Andrea, at Public Storage, was great. This was my first time, using a storage unit. Andrea was professional, friendly and extremely helpful. It was a real pleasure working with her.

MS ANDREA GREAT HELP WITH EVERYTHING I NEED TO KNOW. Y PAYMENTS KEEPS ME ON TRACK WITH THAT TO AVOID LATE FEES A D GETTING LIENS FEES ALWAYS RESPOND TO MY CALLS I REALLY APPRECIATE MS ANDREA

Charlexis was very Professional with my move in,she help me with everything her attitude was very good her personality was nice and lovely I very much appreciate her see you guys soon …

Setup was completed online, quick and easy. Keys were lost contacted the office and spoke with Mrs. Andrea, she was kind, attentive, and assisted with resolve. Exceptional customer service!!

Because Tressi was very nice, she explain everything very clear to you. Public Storage you have a very well respected employee, and l am very pleased to have someone like Tressi serving me.

The young lady I dealt with at the front counter was very professional very courteous. She offered water to me everytime I come into the building this sweating the Dead. Love her for that

Whitley and the team at this facility were very accommodating and helpful in every way, making my experience at this clean, friendly and secure facility on of the best in the business.

Miss Andrea has given me really good service here at Public Storage and I would recommend anybody that need public storage shed to come here at the public storage right here on Bullard

Came in office today had the hornor of meeting Andrea Woods so nice and helpful been storeing with public storage a couple of months and everything been good To Thanks Public Storage

Ms . Andrea is very knowledgeable and helpful when asking questions. She has amazing customer service skills. Thank you very much . She is definitely an asset to the company......

It was a pleasure meeting Whitley to help me find the right storage space . She was helpful, nice, and patient. She has a great attitude and make sure her customers are satisfied.

I had a wonderful experience. The sale clerk was very helpful and knowledgeable about her job. She was able to answer all my questions and concerns. She very polite and patience.

Carl & Diondra give great customers service. They're always friendly. It is always a pleasant to see them at work . They're always helpful. I wouldn't store anywhere else

Whitley and Tracey were professional and friendly. The storage area was so clean. I recommend thia location to anyone needing a storage unit. The service was exceptional.

Lawyna is nice and and very much into doing a beautiful job I want to thank all who hired her she really is a master at what she does thanks so much great job!!!

She is a very helpful, and lovely prison to have to work with when it comes to doing business with, and yes I will tell everyone end everybody to ask for Lawyna

Ms. Felicia assisted me with obtaining a storage unit. She was knowledgeable and very resourceful. She provided me with excellent customer service and support.

I HAVE WENT TO THE OFFICE AND NO ONE IS THERE, CAN'T SPEAK TO ANYONE ONE THE PHONE, IS IT TO ACCUMULATE EXTRA FOR LATE CHARGES MY CARD ON FILE AUTO FOR PAY

The service at this location on Bullard I 10 service Rd. Was Fantastic, the service lady name was Andrea great job girl …

I appreciate Andrea so much with my storage needs help me change to a smaller unit and saved me money thanks Andrea very much great person to work with

Facility is always clean .The people in the office are very nice and I have a good sense of security knowing that my belongings are safe and dry.

Carl & Diondra give excellent customer service. Their friendly, caring, and truly a people's person. It has been a pleasure to rent with them

Charlie was great on helping me transfer from one unit to another. She is both friendly and professional and a great asset to Public Storage

Whitley was very professional and pleasant. She assisted me from beginning to end with my storage needs and was so patient. She is the best!

Thank you Ms. Andrea for you wonderful customer service the office was clean outside the building was clean I had a great experience overall

Jemaria, is the property manager and took care of my rental today. She's kind , was very thorough and insured me a pleasurable experience.

The best thing about this storage facility is Andrea. She is professional, sweet and knowledgeable. Thanks Andrea for your hard work!

Tracy is absolute the best! She has excellent customer skills she helped me decide everything I needed Thanks Tracy for everything

Tressi was extremely present to us and very helpful. She made suggestions and was not at all "pushy." Definitely the place to go.

Staff was very attentive to all my questions offered the options to suit my need and help me deal with merchandise would be safe.

My girlfriend Bianca have a storage here and Ms Tonja was awesome and patient with us thru our process and I Thank her for that

Andrea at location 07025 was most helpful and was more than kind to help me update new system..They need more workers like her.

Ms. Kawanna Jones showed excellent customer service. She was very helpful, and made our moving process very easy. Thank You.

Whitley and Tracey were so helpful and polite. They smiled the whole time they helped me.y experience was very pleasant

Shandricka has very great customer service she was very nice and helpful when I went paid my storage bill on today..

I would like to give Andrea 5 stars for having great customers service skills. Being very knowledgeable and helpful

I came into the office to buy boxes and robin and Sherri were really sweet, and gave me excellent customer service.

Will please with Andrea the way she conduct business with me always a smile on their face and a very good greeting

THE BEST STORE MANAGER IN THE AREA thank you for being patience and kind. Recommend this store and Mrs Andrea

Ms Andrea was very helpful and thoughtful about her customer I love her for helping me out wit a great job

Public Storage Representative Ms Andrea, customer service skills are the best! Thank you for your help.

Would like to say Ms Andrea really did a good job helping with everything appreciate everything

Great job was able to get decrease and help me save money appreciate the ladies at that store

Great job Andrea with helping me with my storage space and helping me with the right size

Charlie was great she helped out with every thing I needed and gave me best A1 service

Whitley was awesome! She is super helpful and patient. She really took care of me!

Andrea was so knowledgeable and helpful with my move in.

Ms. Andrea gave truly exceptional service.

Shandricka has great customer service

Ms Leslie was very sweet and helpful

Thank you for your help ms.Andrea