A+ storage option, very clean building, secured storage with multi-step security clearance to access locker. Kaylin Shepherd adds personalized detailed attention to customers to ensure that every customer is satisfied in every day operations as well as excellence in billing notification to ensure services go uninterrupted.

Jasmine provided the best customer service while assisting me with the application process. I’m pregnant, so she was very helpful in that regard by ensuring that I did not do anything that could potentially harm myself and baby. I will definitely recommend to friends and family. Nice, clean facility that is well kept.

Dear CubeSmart facility I rated y'all with 5 stars today because of your wonderful employee Jamine Cole. She greeted me with a warm and welcoming smile. Was very energetic and informative. She explained everything in full detail and she went above and beyond in providing great customer service. Thank you Jamine Cole.

The manager and assistant manager where both very helpful. They kept it simple so that I could just focus on moving my things. They both have excellent customer service skills. As for the facility itself it’s very safe and quite. I even enjoy the playlist the facility plays.. Outstanding work CubeSmart!!!

The worse customer service I have ever witnessed in my life. Horrible. The front desk person supposedly manager , his mane is Joshua. He is rude , unprofessional and not willing to assist at all. Not sure why he is working there ! If there were any options less than 1 stars, I would have given than.

This location is convenient located which is why I chose it. I initially made a reservation online to make the purchase easier. When I visited the location I spoke with Jasmine who was helpful, patient and very informative. I definitely made the right choice choosing this location with no regrets!

I have such wonderful experience here especially for customer service!! The front desk Jasmine Cole she is the most Professional sweet person I've dealt with. Facility is always clean and I never have to wait when I come in or call!! I recommend this storage to anyone in the area !

I always have a great experience with this storage when it was Cube smart. Hope will be the same with the New owner The Public Storage. But so far the new Staff are awesome. Good job with the app thing I Love it have no to key in the pad just use my phone n am done in seconds

Terrible experience at your facility two days in a row ! Sunday 9/3 & Monday 9/4 Very rude and not helpful at all had to call customer service both days to receive any kind of service of supposedly site manager? He just flat out refused to be of any assistance to us.

Ms. Jasmine Coleman was an amazing help to me! From the phone call, tour of the facility, and getting the unit that best suited my needs! She did a phenomenal job, units are affordable and the first month is free...I’ll definitely continue business with you guys!

I had such an amazing experience. Mahogany was so helpful and super nice. I had to move my storage from a public storage that has such rude workers and I didn't feel like my stuff was safe. Here they make you really feel safe. Super clean as well.

Was looking for a storage unit as I’m new to the area and just moved. Needed to store some typical house hold items. Came across this huge facility and stopped in after coming from U-Haul storage and getting a quote from them. Cubesmart was

You know, I genuinely wanted to give this place a one however, there is one young lady that works there that is very polite and nice and I don’t think it’s fair for her to be dinged for the others. I recently went to this location and upon

Was charged more than advertised. Business declined to correct the problem. I am relying on the contested charge at my credit card company to make it right. Buyer beware…. And DO NOT pay early…. They turn on your lease that day if you do!!!

I love this location. Its super easy to get set up with your storage and all of the staff are very friendly and kind!! You do have to leave your ID in order to use a cart which can be a bit of a hassle BUT its because people take them so I

Storage unit on Sam Houston Parkway in Houston, TX, is very clean, well kept, and secured. I like how it is not accessible to everyone. You have to have a code to enter the building. Rashon was very professional and exhibited excellent

I rented a 5 x 10 unit. Paid for the first month and bought the lock and supplies. Was told that if I prepay for 13 months, 13 month is free. Second transaction was paid. My paperwork indicated I pay for 12 months but the contract was

Kaylin and Rashaun were very professional and helpful in assisting me getting storage. They took the time to explain everything I needed to know before I decided to choose CubeSmart. They also offered information that I didn’t know I

Very clean system of storage units. I appreciate the music system playing. It made the space feel calm. My concerns: there is not a visual map of where the units are located. There is not a directional map to show where elevators are

Was explained of free move-in for first month, whenever I get there with my things they explain that I need to purchase their unlock and insurance and starting fee...... The lock they charge $20 for you can buy a 5-pack on Amazon for

The staff at the Rogerdale location provided excellent “hands-on” assistance whenever needed. This was my first experience renting a storage unit and they were always there for me. Special thanks to Jasmin and her wonderful assistant

Let’s start by location, this place it’s so conveniently located, right after the exit ramp and before the entrance ramp to the beltway. The facilities are extra clean, no odors, no dust! Even the restrooms are

Rashon was very helpful. Professional, listened to my needs and helped me find the perfect unit for my price range. I highly recommend this spot for your storage needs. Accessible, affordable and very clean.

Staff was helpful to get onboarded. In general, the insides of the building are kept clean except every time I was on site, homeless people came in and out of the elevators with passcodes.

Johnetta was great in helping me secure my storage space . I am glad to be renting this unit today. Went the next day to move things into the storage and met a wonderful lady ,

These are friends I don’t need they are bad influences and gave it to me straight ‼️ But they were awesome at the same time. Thanks Kaylin and Jasmine you guys rock!

We were moving and this location was solidly close and reasonably priced. The advertised hours could use a little more defining and management but overall solid.

Dominique did a great job she got me the space that I need at a great price. Dominique knows her work thank you so much Dominique for helping me

Great experience... The place is amazing ! The place is clean ! The place is in an excellent location.

Love it ! ♥️ rashon has great customer service he so sweet ☺️ …