Public Storage

315 reviews

13333 Osborne St, Arleta, CA 91331

www.publicstorage.com

+18188691449

About

Public Storage is a Self-storage facility located at 13333 Osborne St, Arleta, CA 91331. It has received 315 reviews with an average rating of 4.9 stars.

Photos

Hours

Monday9:30AM-6PM
Tuesday9:30AM-6PM
Wednesday9:30AM-5PM
Thursday9:30AM-5PM
Friday9:30AM-6PM
Saturday9:30AM-6PM
Sunday9:30AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of Public Storage: 13333 Osborne St, Arleta, CA 91331

  • Public Storage has 4.9 stars from 315 reviews

  • Self-storage facility

  • "Ive had my storage there since december and everyone working there is really cool, but in particular i want to thank Rigo he is way polite, respectful, and very determined to make sure if im satisfied with my storage space, if i need more or less room every time i see him"

    "Hey just wanted to leave a 5star review on the excellent customer service I’ve received from public storage"

    "Once again happy with my rental storage and happy to see the person that knows his job and help me last time I’m sure he’s still there because he’s an excellent worker was hopping he was there and there he was so like last time very helpful and very professional on what he does thanks Rigo"

    "Cynthia is a very professional agent, and easy to business with her, one of the reasons why I chose to come over to this facility it was her customer service, no headaches and delays with anything, they should hired people like her to improve their sales"

    "the staff here are very polite and helpful people especially compared to other storage facilities, the desk guy Rigo is always polite and never rude"

Reviews

  • Guillermo Silva Hernandez

Ive had my storage there since december and everyone working there is really cool, but in particular i want to thank Rigo he is way polite, respectful, and very determined to make sure if im satisfied with my storage space, if i need more or less room every time i see him. Its the reason ive been comforrable leaving my stuff there.

  • Xeryus Gittens

Hey just wanted to leave a 5star review on the excellent customer service I’ve received from public storage. Very friendly people and they really care. I lost my keys and I have all my things in storage and not even 10 mins of being there the staff assisted me in removing my old lock so I can replace it. Thank you guys

  • Miriam Garcia

Once again happy with my rental storage and happy to see the person that knows his job and help me last time I’m sure he’s still there because he’s an excellent worker was hopping he was there and there he was so like last time very helpful and very professional on what he does thanks Rigo

  • Wiliam s

Cynthia is a very professional agent, and easy to business with her, one of the reasons why I chose to come over to this facility it was her customer service, no headaches and delays with anything, they should hired people like her to improve their sales. Thank you Cynthia !!

  • Jay Cat

the staff here are very polite and helpful people especially compared to other storage facilities, the desk guy Rigo is always polite and never rude. The facility is always kept and clean. I have held my stuff at many storage facilities and this one is by far the best.

  • Aby Rojas

Got a lot of help from a women named Gaby! She was amazing, super nice & funny! Helped me out a lot since I never had to store any of my stuff anywhere I was completely clueless. Loved it there. Highly recommend it. If you need ANY help ask for her!

  • Parker Adams

This facility is clean. The management is always helpful. I’ve been here 2 years, and I’m confident to say that the manager on site Rigo is helpful, courteous, and professional. If you need anything he will take time to speak with you, give

  • Richard Romero

So far this place haves been good. The manager is amazing (Dawna) she always keeps this place clean and is always very helpful. What I like about this place is that it's safe an especially for the location. Also love that I'm able to leave

  • Rita Ruiz

I have been looking at different storage companies to find a space and really enjoy what this location can offer me. The property manager Karla was very professional and helped me decide which type of space would be beneficial for my needs.

  • Juan Garcia

If I could give zero stars I would. Let’s start With the zero communication. Secondly complete rudeness from store manager. I was always taught that in this type of industry you should be able to speak and communicate to the consumer, but

  • Allyson Mindoro

Can’t say enough how great our experience was with this Public Storage location! Rigo was incredibly accommodating and professional in checking us in and made everything so easy. We are very happy & loyal customers because of his service!

  • Bills Money

Excellent customer centric care and attention. Place is well kept and very accessible since it's right off the 5 freeway and close to the 405 & 170 freeways. Early morning and late access from 6am to 9pm everyday makes it convenient for

  • mtw billet wheels

Its was the best Choice i have made thanks to such a wonderful and Knowledgable woman name "olga" she help me out sincerely and accommodated all my questions she made me feel so comfortable and secure to leave my personal belongings at

  • Kelly C

After getting no notice by my roommate that I could no longer stay with him I had to move out today I walked in public storage to be greeted by Griselda as she helps me find the right size unit we go on to the office just to find out I

  • DeWayne Cox

I had heard about the 50% off sale at Public Storage and the closest one to me was the location on Osborne street. Unfortunately they did not have the size that I needed available but their great associate there, Rigo was so very kind

  • Tracy Carrasco

I have rented at PS before ,and Iam sure it wont be the last but this time I have to say I have been treated very well by Rigo. He is a great person and good for biz. He really knows his stuff, he helped me decide what size of space I

  • Jeffrey Belmont

Terrible. I paid one month and moved out on time. The way their computers work is it automatically prorated more to end on the first. They actually sent me to collections even though manager agrees with me and knows I vacated on time

  • Courtney Macias

When I first came to public storage I was helped right away by dawna she helped me get the space I would need and how to use my lock she was just amazing and went above and beyond for me I turley appreciate her for all that she did

  • Elizabeth Alvarez

I AM SO HAPPY - I am in the process of moving out of State temporarily and I have been going to storage facilities to try my hardest to find the right one because trust me - you need to find people that you can trust, have a great

  • Catherine Alexandre

Dawna is an amazing customer representative. I love the way she treat's my husband and I, always attentive with our needs and all of our questions. Dawna is always going above and beyond to make sure we are always taken care of.

  • Ruth Cardenas

The level of customer service by Rigo is wonderful and the value/level of security is outstanding! I'm more than happy to continue storing my valuables here and would highly recommend family & friends to do this as well.

  • The wit of it all

As a single mom, I was very new to storing my belongings and scared but a girl named Dawna works at this location , she really made feel safe, very professional. I highly recommend her and this place!!

  • Natacha A.

Elva was Excellent! she helped me a lot finding the perfect size unit for my construction materials, she is also a very knowledgeable person and gave me a very good price, also Rigo was very Nice..

  • Ibis Zelaya

I needed a place for my things and spoke to Martha. She have me a great deal and made everything fast and easy during these tough times. We all need people like her. Thank you PS and Martha.

  • Jose Montes

First I want to tanks jessica ,for the great service . She was very nice and professional at the time I rent the unit . I give 5 stars for the great service that She give it to me.,,,

  • Arturo Olvera

This location has been Amazing Rigo and Jossef are really nice. Location is always clean. I will recommend any family member and friends to storage here do to their Customer Service.

  • Sofia Ronquillo

Rose was super friendly over the phone and in person. Patient showing us different size units and during the rental process explained everything very clearly- even the mobile app.

  • Sean Freelon

Outstanding Customer Service! The desk clerk Angel was quick, professional, and extremely helpful. If ever in need of future storage, I will definitely come here again.

  • Joseph Moore

Had a very easy time getting my first ever storage unit. Rigo is an extremely nice guy. He showed the unit went through the whole process and made everything easy.

  • Meleny Cruz

Rented a unit here was fast and easy, was helped by Rigo, who helped me find the right size storage i needed. Location is nice and clean right off the freeway.

  • Natalie Carrasco

Came to get my first public storage. Didn’t know much but Jessica was super patient and answered my questions. And it was super quick and easy Thank you ^_^

  • Efrain Ramos

Came from balboa and jose was amazing and helped me with the move in process. I was frustrated about the move but it was all worth it. Thanks

  • Tia White

Oscar was super helpful and informative. Super nice and really helped put my nerves at ease with my moving process. Thank you so much!

  • jorge diaz

Rigo was an amazing help.. made me feel so comfortable.. for that reason I can bring more clients to you guys.. thanks Rigo

  • david rodriguez

Needed to find a new space for all of our goods and Rigo was able to help us out quickly and efficiently. Great service!

  • andrea sierra

Dawna was amazing! She showed me my space and showed me how to use my lock. She was very helpful and made me laugh.

  • Angel Rua

Came to check in and Jose was very friendly and helped me with all my move in needs. Highly recommended

  • zorro cafe

Great on the phone and the site manager were courteous and very nice and helpful. Thank you Dawna....

  • SJ

Rigo was awesome and answered all of our questions. We were in and out within 15 minutes.

  • Javier Luna

Came in and needed help with my move in and Jose was extremely helpful and very friendly

  • Christina Moose

Dawna is awesome ! I highly recommend this location for your storage needs.

  • Elva Popoca-Morales

Dawna is a treasure. She is so helpful and wonderful to work with.

  • Aaron Lystra

Dawna Gracey was very helpful and had excellent customer service.

  • jennifer mairose

This place was super clean and the staff was really friendly.

  • Russel Lopez

Dawna was very helpful throughout the move in. Thank you

  • Anni Trabuskalla

She excellent very nice person.I give 5 stars

  • Carolina Marroquin

Dawna was awesome very polite and helpful

  • Rocio Leticia Jimenez

God customer services José was great

  • Pryme

Dawna was awesome and helpful

  • Arctroopershadow

Dawna very helpful and kind

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