Public Storage is a Self-storage facility located at 5570 Airdrome St, Los Angeles, CA 90019. It has received 389 reviews with an average rating of 4.8 stars.
Monday | 9:30AM-6PM |
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Tuesday | 9:30AM-6PM |
Wednesday | 9:30AM-5PM |
Thursday | 9:30AM-5PM |
Friday | 9:30AM-6PM |
Saturday | 9:30AM-6PM |
Sunday | 9:30AM-6PM |
The address of Public Storage: 5570 Airdrome St, Los Angeles, CA 90019
Public Storage has 4.8 stars from 389 reviews
Self-storage facility
"My experience at Public Storage was fantastic, and I would recommend them to anyone in need of storage"
"Hands down some of the best customer service I’ve experienced in ANY place of service"
"Dana is such a bright light! I recently had to rent a unit and Dana answered all of my questions, toured the property with me and a provided guidance on which unit would work best for my needs"
"I just went there to get a unit and Dana was the sweetest most helpful person ever"
"Been using this location for 5 years"
My experience at Public Storage was fantastic, and I would recommend them to anyone in need of storage. I was assisted by Magali in the front desk who took great care in setting me up with the perfect size unit for my items. It’s refreshing to receive this level of service that’s so rare these days, thank you PS!
Hands down some of the best customer service I’ve experienced in ANY place of service. Dana and another kind young woman here today (March 15) are welcoming and warm and the location (including the restroom) is SO clean. These ladies made my day and hope that this may make theirs just a little bit better too :)
Dana is such a bright light! I recently had to rent a unit and Dana answered all of my questions, toured the property with me and a provided guidance on which unit would work best for my needs. She made the process incredibly easy and was such a joy to work with. I highly recommend Dana for your storage needs.
I just went there to get a unit and Dana was the sweetest most helpful person ever. It's our first time renting a unit and she explained everything and made our experience the best and easiest. And on top of that she was so patient and lovely with my 3 year old. Best experience ever
Been using this location for 5 years. I was so happy when Dana moved to this location. So friendly and interested in knowing how your experience is going here and how your day is going. You can tell the difference when someone else is faking it - Dana is the real deal!
I can personally say that this is one of the best customer service encounters I have had so far. The employee there by the name of Tangela Jordan, was so polite and patient with me and had all the answers to all of my questions and concerns
Magali is definitely the hero I never knew I needed. As a business owner I’ve used numerous self storages throughout multiple metropolitan cities in different states and I understand the trials and tribulations of customer service— and this
I was having the worst moving day!!! Having to deal with moving is stressful enough and everything this day was going wrong not being able to move into my apartment. We had put our things in storage. Also having to pay a moving company for
Dana was Very welcoming, knowledgeable, kind and professional. She provided us with space options based on our input of items being stored, offered current specials without asking and provided all the detailed information we needed to make
Sign up was quick and professional. Dana was extremely friendly and efficient and very courteous. I was there with a friend and she rented a unit there. She cannot post because she ordered a new phone to replace her broken phone and hasn't
Dana and Magali were excellent with their customer service. They were very helpful with making sure that I received the storage space that I needed, providing me with the insurance for my storage, and getting me set up with my account for
Wow I can’t say enough good things about my experience with self storage. Magali was kind enough to help me through the whole process. I was extremely stressed and she made the experience a breeze. I am very thankful for her help and will
Would give more stars if I could! Highly recommend this Public Storage location, I’ve had a unit here at Airdrome for nearly 2 years. Property is always clean and well maintained and has even enjoyed some nice upgrades over the past year.
To Public Storage executives, you have to make Magali a director of personnel or something along those lines. I have actually never had better help or customer assistance than with her. She really knows the best way to solve problems and
Dana at this public storage location is a great help and was a bright spot in a difficult move. She was able to assist with everything I asked for and always had a smile on her face. Absolutely a wonderful property manager. Thanks Dana!
DANA WAS THE BRIGHTEST, WARMEST PERSON TO WORK WITH! She was so positive and encouraging and made my rental so smooth and gave me confidence to even get the preffered unit I initially wanted but was hesitant to get! So Thankful to her!!
I have to say this public storage has one of the best associate / workers in public storage history . I came 20 minutes before close and she assisted above and beyond ! She has sweetest spirit and I’m so appreciative of her she really
Magali was sooo super helpful and amazing! She treats her customers with respect and understanding - I have never been to another storage place and been treated so good (& I’ve had a lot of storage units!) She helped me out when I had
I came to buy some supplies from this location but I have a storage at the location on Jefferson. I have to applaud the manager for the amount of patience he has. before I walked in I heard another customer talking to him with so much
There was something about the storage that make me choose it it the cleanness of all the property I went to and the assistance I got, got me hook. So humble and patient specially from Dana she took me by a shock cause I was in stress
Magali was absolutely excellent in setting me up with a storage unit! And she got me a great deal as well! She was incredibly efficient, very friendly and the whole experience was completely positive and took no time at all!
I want to say thank you soooo much to Dana! She assisted me a few times in the same day with all my questions and the app on how to add an authorized person to my account. She was friendly and I appreciate her availability.
Big thank you for the solid and precise service while doing business with Tangela. Clean safe location. The pricing does reflect the current inflation in this area but you definitely get what you pay for keep that in mind.
I truly had the most wonderful experience using Public Storage- especially after being assisted by Dana. She was incredibly kind, knowledgeable, and so willing to help me. I loved the experience through and through!
The best customer services I’ve had in a long time. I’ve had the pleasure of having Dana, Elli and Gabby, ( please forgive me if I didn’t get your name correct) help me with a problem that was all my fault, they
I’ve received the best costumer service I ever had in LA here! Dana was so kind and enthusiastic, it made my whole day. The process of renting storage was so easy it only took 15 minutes. Thank you so much Dana!
Dana was excellent. She helped me through the whole set up process and got me the storage I needed. She is definitely the reason I will refer people to this location. Very clean building in a wonderful area.
Dana is an absolute rockstar! This is my first storage unit and she made this process so easy and painless. She is very knowledgeable and she answered all my questions with ease. Give this woman a raise!
Dana is the moving storage expert That knows how to get you the best rates and use of the app to make it all seamless for you. She found me the best available unit. Top customer service.
Learn from my experience and know what you are in for. PS has raised my rent from 219 dollars to 345 dollars in less than 6 months- a 57 percent increase- from Aug. 2022 to Jan. 2023.
Storage facility OK but Dana makes this run like a tight ship. She was everywhere when I needed her and always had the right answers. Storage facility four stars Dana 100 stars!
Service was great here! Dana was extremely kind and thorough with helping me with my move as she helped provide with boxes and packaging tape. Always great here …
Dana is so great to work with! She helped me throughout the process and was very positive and patient. Mike was also very helpful and accommodating to all of our needs.
Ladies at the office were the best. Very professional and helpful. Made everything so convenient. Would highly recommend this place to anyone that needs a storage unit.
Dana was so helpful, thorough and well informed to say the least. Her customer service skills are impeccable and what a delight she is.! Thanks Dana!
Dana is top shelf!! She went above and beyond to make sure the service was excellent!!! If I had any complaints it’ll be she was too damn nice!
DANA AT AIRDROME IS YOUR #1 GO TO PERSON, PERIOD, THE END. The property is great. Honestly, the biggest selling point for me is Dana. She
Tangela is very informative and professional explained the ins and outs of renting a storage room with this being the 1st time for me.
Thank you Tangela and Dana the best customer service I have ever experienced thank you so much. Still same great service I appreciate!
Too smooth and for sure the easiest storage I had. Good access and Diane be having my back up there