Public Storage

907 reviews

28 Estate Dr, Scarborough, ON M1H 2Z1, Canada

publicstoragecanada.com

+14162890466

About

Public Storage is a Self-storage facility located at 28 Estate Dr, Scarborough, ON M1H 2Z1, Canada. It has received 907 reviews with an average rating of 4.9 stars.

Photos

Hours

Monday9:30AM-6PM
Tuesday9:30AM-6PM
Wednesday9:30AM-6PM
Thursday9:30AM-5PM
Friday9:30AM-5PM
Saturday9:30AM-6PM
Sunday9:30AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of Public Storage: 28 Estate Dr, Scarborough, ON M1H 2Z1, Canada

  • Public Storage has 4.9 stars from 907 reviews

  • Self-storage facility

  • "Wow!!! I was very pleased with the service I received today"

    "Public Storage gave me great customer service, the communication was very clear on their fees and there is no hidden fees"

    "I've just had my first time go at a rental unit and have to say that the store at 28 Estate Dr"

    "2 friends of mine and myself just rent 2 storages from this place and the whole process was smooth and quick"

    "Recently booked a storage unit with public storage"

Reviews

  • Mpress K

Wow!!! I was very pleased with the service I received today. I really liked how clean and organized the space is. Many selections of boxes and moving supplies with reasonable prices. The customer service was exceptional!!! Zara is very knowledgeable, cool and patient:) She took the time to explain in detail and step by step what the process was. The quality of service she provided went above and beyond. What an amazing human being! I also had the pleasure of having Udeni help me out. What a humble and pleasant man. This was my first time renting storage space and I was expecting the experience to be more tedious...which was totally the opposite. Thank you Zara and Udeni!

  • Camille Morgan

Public Storage gave me great customer service, the communication was very clear on their fees and there is no hidden fees. They're very helpful when I needed to depart my storage unit in the middle of the month they gave me a great rate and was very helpful. Access to my unit was great and most importantly their storage units is very clean. I didn't see any thing that I needed to complain about, so I appreciate everything they did for me for the time that I needed them. I would use them again and I like that they have so many locations all around the city.

  • Robert Gelinas

I've just had my first time go at a rental unit and have to say that the store at 28 Estate Dr. has the best asst manager I have seen. Trevin Rajapakse was so helpful that I would gladly recommend any to talk with him. He gave me the info I needed and the best price including a promotion. My unit was clean and easy to get to. Travin told me about the free dollies and all the boxes etc.. that I might need. I was out in 10 minutes with a unit that is perfect. Thank you Travin for your care for the customer. I'm very happy with my expierience!

  • Yang Lu

2 friends of mine and myself just rent 2 storages from this place and the whole process was smooth and quick. They have great promotions for renting longer periods. The property managers (Trish, Sheyan and Trevin) were very friendly & helpful in explaining everything to us, and they went above and beyond to make sure we have everything we need. Really recommend this place to everyone else (especially international students who need to find a place to store their stuff during summer vacay!)

  • Giuseppe DiPaolo

Recently booked a storage unit with public storage. When I arrived at the office was greeted and welcomed by a pleasant lady. She was helpful, polite and soft spoken, not to mention very patient. Needless to say I booked. Been pleased and find the facility organized, clean and professionally administered. Whenever I go to the office I look for Zara to greet her like she greeted me on our first meeting. All the staff is excellent but my favourite is Zara.

  • Naeem Anwar

Excellent Service, had to buy a storage unit last week for few months and the PS team at this Scarborough location have been terrific. Worked with Zara to select the unit and complete the paper work, she was very courteous, professional and helpful in guiding me through the process as it was my first time renting a storage unit. She made it very easy for me and I had a great experience. Will definitely recommend this location to everyone!

  • Nicole Fletch

During my initial registration at the storage. My experience was positive, so I didn't mind providing my feedback when I was asked to do a review. My experience exiting the storage was been even better. There was an unforeseen issue with the elevator moving out. The manager took immediate action and rectify the problem within 30 minutes. The manager and staffs are super friendly and helpful. This location is excellent.

  • Val Aries

Very friendly and accommodating staff! Shayan was very thorough and meticulous with meeting my rental needs and completing paperwork. Down to Earth and approachable! Manager (Boss lady) Trish was calm and supportive of her colleagues and even joined in on our conversational banter! Leasing is straight forward with easy to read terms and no surprises. 5/5 Location in general is clean and grounds are well maintained.

  • Syleder Hardy

I have had a great experience using Public Storage here at 28 Estate Drive. This would make it my second time coming to this location for temporary storage usage. Both Trevin and Trish are so professional and extremely kind in how they conduct their business and I would recommend to anyone who is looking for a storage place to rent. Wonderful service and wonderful staff; definitely a 10/10 experience for me.

  • JASHIM UDDIN

Very secure, clean, and affordable. I am incredibly pleased to rent a unit in this location. The staff are friendly and professional. They know what they are doing. Everyone I dealt with, at the actual facility, was competent, cheerful, and personable, especially Trevin was awesome to me. Trevin got a smiley face who is always cheerful and hard worker, The facility is clean and well-maintained.

  • Zarmina Nasir

I use the Scarbrough Public Storage during the sale of my property, as I needed to declutter my garage and I must say, I am very happy with their service. The staff are very nice and friendly and the storage itself was very clean, and mice and rat free. I saw no evidence of damage or destruction to my property and I highly recommend them. CLEAN, WELL EQUIPPED, & FRIENDLY AND PROFESSIONAL STAFF.

  • Eyman Hakooz

I have been using the this public storage location for a few years now, I have been very happy with every aspect of this business. The facility is always very clean, I have always felt very safe in the building. The staff I will say have been awesome, so helpful, friendly and professional!! I would highly recommend this location from a long term tenant of this location.

  • Premanath Ragunathan

Hi there this in my third time using these services and I’m very happy I chose this particular site and location. I really would like to thank Trevin at 20 Estate Drive They were absolutely amazing and provided me with good customer service and more. I definitely recommend anyone interested in getting storage to go and check them out you will not be disappointed at all.

  • Amir Khoshdel

My first time working with Public Storage at this location in Scarborough. I am renting a locker unit for a client to prepare their home for our upcoming listing. Good offer package for 3 months plus excellent customer service. Shakira at the front desk was a pleasure to work with and was accommodating to my needs. I am looking forward to working together again.

  • Carmel Dominique

Today was my first time getting a storage and the service I received was amazing! Very pleasant and answered all my question, gave me a great price and the customer service was amazing. Keep up the great service guys. The person that help was Ash, Check them if you looking for a great place to store your belongings and great service along with a great prices.

  • Ahilan Poopal

I have been using this public storage facility for several months now and I am extremely happy with my experience. The staffs are very friendly and always available to answer any questions I have. The storage units are clean and well-maintained. I highly recommend this storage place for anyone. Thank you Trevin and Trish for your exceptional service!!!

  • Krista Armstrong

Maggie was very friendly and knowledgeable. She showed me the locker size I requested and did not try to up sell me. The service was excellent and the facility is very clean and secured. The prices are reasonable and Maggie let me know about the current promotional offers. I would definitely recommend Public Storage to anyone needing a storage locker.

  • vatsal kansara

Staff at scarborough location is nice and helpful. Trish helped me with entire rental process. She helped me out with all my questions about renting a storage unit as it was my first time renting storage unit. She even helped me to get good deals for 10×20 unit. Unit is so clean. I would definitely recommend this place. Thanks to all staff members!

  • Exol Watson

Great customer service and the staff is very friendly. Trevin helped me to find the right storage for my needs and even provided some advice on selecting the right size. He wasn't in a rush and took as much time as needed to show me around. All of the storage units Trevin showed me were very secure, clean and tidy. This is a great facility!

  • Corrine Coleman

Outstanding service throughout the entire rental process. Trevin is very knowledgeable on all aspects of the business and dealt with all my concerns in a timely and professional manner. The storage units are very clean, the property has excellent security and it’s conveniently located right off the highway. Thanks so much for all you help!

  • Dylan Sankar

We got so much help from Trevin, he's such a great person that's a well knowledgeable associate and well respected and well mannered definitely give 28 Estate Dr in Scarborough at Progress 10/10 in terms or great customer service, cleanliness thats safe & secure. Thank You Trevin & Public Storage for helping us. Much appreciated.

  • Kaganan Sothy

I honestly can't remember a better customer service experience than the one Jibin Joy gave us at Public Storage. He was very professional, kind, and informative. He took the time to get to know us and madw sure we had the best option for our needs. I 100% recommend anyone and everyone to come to this location for their storage needs.

  • Ankit Aggarwal

We have been looking for 2 parking spots for along time and our hunt was finally over with this facility. All this made possible because of property Manager Trevin. He is an amazing guy to work with. Very friendly and thorough with his craft. Really explained us everything pretty well. Great to work with him and the company.

  • John Kitosch Manuel

I initially chose Public Storage because of the location which is convenient to where I live. I didn’t expect their customer service is exceptional. Trevin is so kind and courteous, he told us every bit of information. He managed to look for us a great deal considering our rental situation. Glad I made the right choice.

  • Masood R

I really enjoy my unit here. Lots of lighting, very safe and secure. The team there is amazing. Whenever I need anything they are always around to help. I had forgotten my lock once and Selina was very prompt to help me secure my unit to make sure my contents were safe all night. Will be a long term renter for sure.

  • Arthur k

Had a locker for almost 2 years at the Estate Drive location in Scarborough. Staff were friendly, facility was kept in good order, even when we had a burnt out light, they came right away to replace while we were onsite. Access was easy and they always answered our questions. Online renewal was easy as well. Thanks!

  • Sam deZ

I went into this facility to purchase some items. Udeni was very helpful in showing all the options that were available. Very friendly atmosphere. The shop display area was very well organized and kept very clean. Was following the Covid-19 protocols. Felt very comfortable shopping there. Great overall experience.

  • Bessie Kouroupis

It’s gas been a pleasure of getting to know Trevin and his team at estate drive my time short time there has be such an amazing experience they went above and beyond and made the process of moving in with such ease, and highly thankful very much for the help i have received keep it up guys two thumbs up!!!

  • Theresa Trinidad

Shakira helped us with our first unit. Upon moving day, we realised the size we rented was just a touch too small. Shakira helped us to rent another small unit, was extremely accommodating and just as pleasant as the first time! I recommend this location for storage. Ask for Shakira, she’s the best :)

  • Peter Hernandez

Public Storage is the best. Mr Trevin and staff are helpful and very friendly. They go out of their way to make our experience as comfortable as possible. Public Storage is our first choice and if you're looking for Storage units, you can give Public Storage a call or visit them at 28 Estate Dr.

  • Mr. Jaswinder Singh

This is my first time getting a storage and the service I receive is amazing! Gave me a great price and the customer service was amazing. The person that help was Trish, Check them if you looking for a great place to store your belongings and great service along with a great prices.

  • assoonas100

We used public storage at38 Estate drive Scarborough Canada. The experience we had was exceptional. Trevin and Tris team was very helpful from the beginning and end to our rental contract. This was our first time using the storage and I will recommend this place. Thank you guys.

  • Hari Hara Vemireddy

It's my first time renting a storage unit. The staff is very friendly and always available to help. They help me choose what's the best unit for me and guided me through the process. Would definitely recommend to anyone who's willing to rent here. Thank you Trevin.

  • Admin Pinney Learning Centre

Public Storage is a great company. I closed my centre during the pandemic and moved to virtual learning. I put my office furniture in storage. It was a quick, easy process to get a storage unit, and my items were safe. The team at Public Storage is also amazing!

  • X X

Amazing customer service by Asheem and his coworker who i did not catch the name! Progress n markham location. They were SO polite, respectful, caring, professional, knowledgeable and genuinely pleasant. Its so refreshing to see! Thank you so much guys!! 10/10

  • Q D

This location have great staffs! Service was excellent.They are knowledgeable in what they do and took their time explaining the procedures and showing me around the facility. The locker room is clean and is noticeably well maintained. Keep up the great work!

  • Vithushan Wijendra

Trish was an outstanding employee who properly explained everything and made our storage process very simple and straightforward to the point. I would love to say thank you again to Trish and the whole public storage team for an amazing experience.

  • philly p

Not only were the staff very accommodating to my needs, but they were understanding and professional every step of the way. Location is extremely convenient and has plenty of space for whatever you so happen to be storing. 10/10 will store again.

  • Uthayan Sivarajah

Great Facilities and Amazing Customer service. I will definitely recommend them to everyone because of their exceptionally clean and spacious Storage and great customer support. Trevin & Udeni are really talented and very helpful. Had the

  • Lyne Granger

This location is by far the best ever. The workers are extremely helpful and very professional. As a long time renter, l finally get to move out of the storage room and the workers are still very helpful. I would recommend anyone to chose

  • Anna Stepec

Zara was very helpful, courteous and polite at the time of my first visit, she allowed me to view the units freely to make the appropriate choice. She was helpful and did not rush me, she answered all the questions I had in a professional

  • Nigel McNiel

I don't write reviews , but week ago I went there to buy some boxes but was not sure about the sizes as my requirement was very specific . There were two guys who were helping me. Both are super friendly! . They were very attentive to

  • Grace Meertins

I had a great experience while looking for a storage unit with Public Storage. I spoke with the manager, Trevin, on my first visit who was very patient and helpful and took me around the facility to see each of the units that I was

  • Andrew Weert

Went to set up a storage locker today and had a great rep, Shakira who was very nice and helpful answering any questions I had. My family has previously used this facility and never had any issues and always have nice staff.

  • Vee Point Dee

Trish was extremely friendly, helpful and explained everything in detail. The interaction left me feeling quite comfortable that I made the right chose in selecting a unit at this location. 10/10...I absolutely recommend.

  • FerlisaSR

The facilty is very clean, easy access from hwy, and friendly helpful staff (really and truly) 100% recommend this place. Use the 5x 10 then the 10x10 storage. All great experience while we used this storage for a year.

  • TheDestroyer14

Subject I please to let you know that I’m very proud to say that my service with the office n staff of 28 Estate dr of Scarborough Ontario is very kind n co operative in their services i would like to give them a 5 star

  • John Doe

I have had multiple units that this location. Maggie and her team have always been very helpful and patient throughout the entire process. The location is very convenient and the facilities are reasonably maintained.

  • Eddie “Ed” T

Good place to store stuff. Easy process. Maggie was helpful and informative when she thoroughly guided me through everything. Managed to get a great unit near an entrance. Come to this location if you have a chance.

  • jantry caro

Ashwarth was very accommodating, knowledgeable and friendly. The place is clean and well maintained. I had a pleasant experience with this place and highly recommended.The price is very competitive and reasonable.

  • Canageswary Rajasingam

Excellent service! Shayan was committed to great service and was very friendly and professional. Very happy overall. Would not hesitate to recommend this location to anyone. Law office of Canageswary Rajasingam

  • Nimesh Gupta

Love the customer experience at this facility!! Dealt with Trevin and he was a pleasure to work with. Highly recommend this location (situated at a prime spot by 401) to anyone looking to rent a storage unit.

  • David Xu

I had a pleasant experience at this property. The space was clean for me to use there was dollies for free too. I wasn’t charged after moving out. Would come back in the future when I need to store stuff.

  • Maryan Naimi

Amazing service! Always very helpful and so informative! Have had to get several units to expand what I needed and they gave me top service and great units, outdoor units always get cleaned of snow asap!

  • Olubusayo Adebiyi

It’s my first time using a storage. Thanks to the gentleman named Trevin who made sure I benefitted from the ongoing promo. I love the space and the warm reception. I recommend this particular branch…

  • abhilash kurup

Highly recommend public storage. The process to get the storage was very very easy. The staff was extremely helpful and friendly. I got a great deal on the unit. The exit process was smooth as well.

  • Mudassar Arshad

Very nice property , well maintained and good job by manager britto who explained everything and gave me good deals on my unit and my office supplies .Highly recommended place to store your goods

  • Nilay Sheth

I had amazing experience and very smooth process for renting out storage. Specifically representative named Maggi helped me very much and suggested me storage perfectly as per my requirements.

  • Heemant Balkaran

public slorge at 28 estate drive. Staff is amazing very helpful very easy going people to deal with I would recommend them to everyone that needs a storage unit or parking spot for the winter

  • Rachael Mac

Trevin the manager gave wonderful service. We didn't need our storage locker for longer than a few months and it was so quick and simple with this PS location. Would definitely use again!

  • Natasha Ramkissoon

My experience here was great! I had no issues and everything went well. I would recommend this location to anyone. Friendly customer service, effecient and location is secure. Thank you.

  • Rajesh Lulla

Wonderful location very helpful staff. I was looking for some boxes for moving and they helped me pick the right size also got very options for storage. The staff here is really helpful.

  • Shine Roc

My experience with public storage was great. The host was so welcoming. Her Personality was great. Such a wonderful smile. I am so satisfied with hospitality i was offered. Lloyd Allen.

  • Sid Patel

I was here for 1 hour 8:30 elevator is not working call customer service and they are like m calling district manager not help m stuck here for 1 hr no value of customer time.. useless

  • Dincy Joby

Ashwanth was the employee who guided us through the process and registration. He was amazing, showed great customer service, explained everything, and radiated a positive attitude.

  • Sachin Selliah

Public Storage came to my rescue a few months ago when I needed storage in a hurry. Trish was simply awesome and made the whole renting process so easy. Great service …

  • Bim and Bam

Shakira was very helpful, professional and polite. She took the time to show us different units on a last minute basis and we ended up booking a unit. Thank you Shakira and Ash.

  • Upendra Malkanthi Perera

This Public Storage place is looking very nice, clean and convenient. Trevin and staff are super friendly, polite and very professional. Recommending this storage for anyone

  • R Anthony

I’ve been using Public Storage on many occasions. Clean and secure units. Trevin, Trish and the rest of the team are wonderful to interact with and great customer service

  • Vinith Radhakrishnan

First time renting a storage unit. Trevin and Trish were very friendly, explained the pricing breakdown and were able to answer every query. Overall a smooth experience.

  • Monica Williams

Staff were a great help to my mom when renting, she sustained some injuries so has to take it slow. Got a 3 month promotion and great price. Process was clear and easy.

  • Ocean Lover A

Such a great place to store your goods and it is heated during winter! I’ve been using them for many years for my business storage. The office staff are super awesome!

  • Gaurav Prasher

Awesome Service! Trevin and the team were very helpful and very accommodating. I highly recommend using this facility for storage. Very large and clean facility.

  • Jovie

Overall 10/10 experience! Shakira was amazing! She was very helpful and explained details thoroughly! Hope Joanne and I can ride the golf cart again with you!

  • YASHWANT

Met Shayan and Trish at public storage for the services they were friendly and very professional. I would highly recommend this facility for storage services.

  • Alexia Sanchez

My husband and I rented here, quick process and standard requirements. Maggie was helpful and gave us all the information we needed. No issues so far.

  • Eddie Bui

Great service from Trevin & Trish . Nice heated storage units, clean facility and lots of sizes to choose from. We maintain location by staff.:)

  • Jaimee L

Process was easy and thorough. Management was quick to respond to inquiries and requests. Kind of expensive but still happy with my experience.

  • Shreyas Kavidi

The place is always kept clean . Trevin is always polite and the other team is very good . All amenities are also in the reception . Superb

  • Nathasha Heentilake

Would highly recommend. Trevin and Maggie was extremely helpful to pick the unit. Excellent customer service and would highly recommend.

  • Rega Vivekanantham

Price is reasonable and also they always has promotions. Very friendly and professionalism staffs. I highly recommend this place.

  • Yashani Shantha

First time renting. Had a fabulous experience. Thurshara was very helpful and knowledgeable. Highly recommend this location!

  • Thipya Kiruba

A big thanks to Shakira, very humble, polite, welcoming and she explained everything very clearly. Highly recommend them!!!!

  • Shu Qing W

Very smooth, efficient and professional service. Place is neat and clean. Looking forward to starting load my stuffs there.

  • Krishna Raveendran

Great service!! Trish and Maggie were very helpful and gave me a great price!! Look forward to working with them long term.

  • Navin Singh

The team at 28 Estate Dr was very helpful before, during and after my rental. The facility is clean and spacious hallways.

  • KENYA WALKER

The entire staff is extremely friendly with great customer service quick and efficient thanks Public storage estate.

  • syedar sufi

Shakira provide Excellent Customer Service with clarity and good Interpersonal skill utilized to serve the Customer.

  • Abul Hasan

very good environment to store things and work around property is clean and neat the stuff is very supportive

  • Y Z

Spacious and clean area. Convenient to load and unload belongings. Great customer service from the managers!

  • Sanjeewa A

Rented a storage at this location . Nothing special about the storage room. Location is convenient access.

  • Tamica Fraser

Amazing Customer Service.. they were so patient the whole process was quick and very efficient.

  • Gerry Hara

Nice, clean, safe and easy accessibility. Perfect for my storage needs without any hassles.

  • Brown Boy Roy

Best storage for business purpose, excellent service by the staff. Highly recommended

  • Sean Ausman

Excellent staff..very friendly..very clean and affordable..two thumbs up!

  • Edward Ilagan

Trevin was really accommodating and friendly when i went to rent a unit.

  • Siyam Ahmed Orpon

Such a great place to rent. Trevin and Trish managers are simply awesome

  • Koyejo Osundina

Clean environment and Knowledgeable and friendly staff.

  • Edgar Matiz

Great staff, and location clean and well maintained.

  • Edward Ilagan

Trish was really accommodating when i rented a unit.

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