Sachiko made my buying experience amazing. Her customer service was phenomenal, she made sure any questions I asked were answered. She went into detail and didn’t hesitate to go the extra mile. I walked out with a new mattress and accessories. I highly recommend seeing her if you’re looking for a new mattress.

Had a great experience shopping here for a new mattress. Cecilia and Sachiko were extremely knowledgeable about the purple technology (which I initially thought was a little gimmicky). In the end, we ended up not only purchasing a mattress but added a couple pillows too! Can’t recommend it enough now

We came and immediately got such great service. Sachiko helped us learn the differences between all the pillows and what would be best for my needs and encouraged us to try them all. I left happy and even more excited about my new pillow than I was before.

I was there a few days ago to look into a new mattress. The store associate, Peter, was super helpful. Given the investment, I spent a lot of time trying out all of the products and asking a lot of questions. Peter was very patient and all of my questions.

I've been debating what to give my husband for Christmas and I decided to buy a mattress last minute. I went to 5 mattress stores and either the mattress was uncomfortable or the sales style made me uncomfortable. I ended up going to Purple

Nathan and Walter helped me with my purchase of the hybrid 3. They were extremely personable and helpful with explaining everything including the affirm and shipping options. The store was clean and had all the different purple mattresses I

Last weekend, we bought a mattress along with 3 pillows and a mattress cover at the Purple store in UTC. Nathan was extremely patient and helped us make this big decision. We must have spent at least an hour in the store until we decided on

Amazing service! Peter is such a nice person! My boyfriend and I went there to try the harmony pillows before we moved to NJ. We said that since the pillow is heavy we won't buy there, but we still received a high-quality service. We tried

So excited for our new mattress and accessories! Addy was incredible helping us decide among the different options and she knew the in’s and out’s of everything. In addition, her customer service was excellent! And she knew all the answers

I thought the workers there were very friendly, one of them named Peter. (I believe that was his name) He shown me around, talked to me about each mattresses they have, and told me which one would be best suited for me, it was a very nice

We had seen the Pure pillow at a furniture store and immediately fell in love with it. Since there was a Purple store at UTC right down the road we decided to go see what they had available in store. As soon as we walked in we were warmly

Went in here this weekend and had wonderful customer service. It’s a non-commission environment so nothing felt pushy, and a lovely employee named Sachiko helped my girlfriend and I learn about all the different kinds of pillows they have

Phenomenal customer service, and even better personalities within this store. I was helped out by a gentlemen named Peter, and his knowledge of the Purple product and enjoyment of just helping those who have questions was refreshing. I am

Cecilia was really great with answering our questions and took the time to measure with a measuring tape to see if we would be able to fit the adjustable base into our desired bed frame. She was patient, attentive, knowledgeable and super

simple and easy if you are on the market for buying or searching for new mattresses. I always saw ads online but never had a chance to touch it or feel it until now. The showroom was opened about a month ago and finally everybody can test

My wife & I we walking through the Fashion Valley Mall when I noticed the Purple mattress store. I was very excited because I had been thinking about ordering a Purple mattress online but wasn’t sure about which one. We were greeted upon

We had a great experience at Purple, Cecilia was so nice and helped us from start to finish. We got great deals on everything we purchased and we truly appreciated the atmosphere of the store and the employees. We never felt pressured or

Dear Michael (Manager). We have talked with or visited many Mattress locations in San Diego over the last week. After speaking with Jared and Jada at the Friars location of Purple we are 100% sold to do business with only you. Jared and

Thanks to Michael W., Nathan, Cecilia, and Evelyn for an amazing experience! Yes, the mattresses may seem expensive, but you’re investing in your body. The 10 year warranty that comes with the mattresses is phenomenal and there’s also a

Me and my family have been to this store multiple times. Overall, the enviornment is pretty chill and welcoming; the staff gives you your space to try out the pillows, mattresses, and cushions at your leisure and there is no pressure to

Went into the UTC Westfield Purple store today and had an amazing experience with Addy! Addy was super informative and helpful. I learned a whole bunch about their mattresses and got to try them out. It was nice to be able to walk into

My boyfriend and I had a great experience looking for a mattress here we walked in not really knowing what we wanted and left with the best mattress ever! after a couple nights I already can feel a huge decrease in my neck tension when

I was in Fashion Valley yesterday where there is a store and after seeing many advertisements on TV I wanted to find out more about this particular bed. When I walked in there were two young women Associates sitting on the couch with

My husband and I came into the store today to see what all the hype was about over these purple mattresses. Right when we walked in Jada greeted us and answered all of our questions and showed us all our options. She was AMAZING!! We

These mattresses and pillows are incredible. My partner and I have been using the harmony medium for months, and we couldn’t be happier. Also, Tom was a fantastic and personable salesman who knew just when to meet our needs.

Peter was awesome, his voice was very calm and soothing. he patiently walk us through the few option that were available and made sure my daughter made the best choice even she flip flop her decision a couple of time.

It was straight forward and nice. I went in to receive a free item I got a card for in the mail and they didn't pressure me into buying anything. Nice experience, and I'm more likely to buy since they didn't push

Just added some new sheets and pillows to my purple collection! Thanks for the help Peter, and going out do your way to provide a nice deal! I recommend these mattresses, pillows, and bedding to everyone I know!

Wow! Walter was amazing, gave me enough space to test out the mattress and explained everything professionally. Highly recommend. Try out the seat cushions, you're butt will thank you. …

Experience was awesome! I got the low harmony pillow and it’s the best sleep I’ve had in a while. Walter was super great and very fun to buy a pillow from. This man better get commission!!

Peter was amazing and super helpful in helping me choose right product. Finally found a pillow that doesn't give me a neck ache. When i save up more i plan on getting a matress here.

I stopped in today while doing some light Christmas shopping, as i’m in the market for a new mattress soon, and was greeted by Tom who was super helpful and considerate!

Cecilia was absolutely amazing help! The rest of the team was also fantastic! Bought 17 pillows for the team to enjoy since the purple pillows are my favorite!

Cecilia was super knowledgeable about all the Purple products and answered all our questions! She definitely helped us decide which mattress is best for us. :)

Genie was our sales person. She was amazing and took very good care of us. Great experience I highly recommend purple mattress and her. Stop in and see her.

Expensive, but the online representative helped me however he could, so overall my purchase was worth it! Would recommend trying their seat cushions.

Wow, never slept better. We bought a split king original with an ascent base. Setup was pretty easy and fits in our existing frame from West Elm.

Absolutely loved working with Peter at the Fashion Valley store. Great experience and can’t wait for our new mattress!

Great customer service experience. The mattress is a little firmer than waht im accustomed but it is good quality

Nathan was very accommodating to our needs. Awesome service and looking forward to our first Purple purchase.

Very good and informative at location, pushy experience and very helpful, happy with my purchase. I’m goody

Mike was an amazing sales associate. Helped my husband and I exchange his pillow.

The employee Thomas was soooo kind to me, he definitely deserves a raise.

Laura was very helpful answering all my questions. Beds are super comfy

Workers were super friendly and knowledgeable. No hassle or pressure.

The employees at this location are really nice and helpful.

Love the mattress. Please stop trying to up-sell me though.

Knowledgeable and nice staff. No complaints.

Excellent customer service and products!

Excellent experience. Peter is the man.

Knowledgeable staff and very helpful

Great customer service!