Queensway Post Office

435 reviews

118-120 Queensway, London W2 6LT, United Kingdom

www.postoffice.co.uk

+442072295257

About

Queensway Post Office is a Post office located at 118-120 Queensway, London W2 6LT, United Kingdom. It has received 435 reviews with an average rating of 3.9 stars.

Photos

Hours

Monday9AM-1PM
TuesdayClosed
Wednesday9AM-5:30PM
Thursday9AM-5:30PM
Friday9AM-5:30PM
Saturday9AM-5:30PM
Sunday9AM-5:30PM

F.A.Q

Frequently Asked Questions

  • The address of Queensway Post Office: 118-120 Queensway, London W2 6LT, United Kingdom

  • Queensway Post Office has 3.9 stars from 435 reviews

  • Post office

  • "Mr"

    "Sumbal was very helpful"

    "This is a brilliant post office"

    "I recently had a wonderful customer service experience with Sumbal"

    "Everytime I go into the post office, there are long queues, slow and poor customer service"

Reviews

  • April Joy Greibrok

Mr. Hussein was extremely helpful. I needed to send a prepaid envelope to a hotel, so they could send back items we had left behind. He made sure we had enough postage, sent it next day, and gave me all the information to make sure we get the missing items before we leave the country. Incredibly patient and helpful.

  • Kamal Morzaria

Sumbal was very helpful. She took the stress out of renewing my drivers licence. I was stressing and thinking I will have to fill in a form and have a photo taken. However she did it all and it was only 10 minutes. A really professional service provided from start to finish by her. Thank you so much Sumbal.

  • Katie O-N

This is a brilliant post office. Mr Hussain was incredibly friendly and helpful when helping me set up a Royal Mail account so that I can post my things quicker! He also deposited cash for me, which saved me a trip to the bank. I’m so happy this is my local post office :) thank you very much!

  • Jorge Trombotto

I recently had a wonderful customer service experience with Sumbal. She was not only pretty but also exceptionally kind and helpful. Sumbal handled my query with professionalism and warmth, making the whole interaction a delight. Kudos to Sumbal and the team for their outstanding service!"

  • Emma JL

Everytime I go into the post office, there are long queues, slow and poor customer service. The staff don't even make an effort to jump on a counter and serve customers when the queue is long. They look at you, take their time to finish a simple task, then serve customers.

  • Greek Cathedral St Sophia

The staff are always very helpful whenever I come to make deposits or post items in this branch. We bring in a lot of coin bags from our charity and they are very patient when it comes helping us count the money. Sumbal in particular is extremely polite and courteous.

  • Samuel Brayley

Wasted time here queueing to be told they don't offer the withdrawn banknote exchange service, despite the website confirming they do. Furthermore, being told the only place in London is Regent's street. Went to a different post office and got them exchanged

  • Alexandru Ionuț Pișcoci

Thank you Sumbal for the great help. You're always sweet and polite. This is the best post office in the area I come from far to been served here. Big thanks to make my day beautiful and bright with always positive and smiling attitude.very helpful …

  • Shana Ballon

My local Post Office offers friendly and efficient services from posting and collecting packages and parcels and paying bills, to free cash withdrawals from your bank. Very pleased with the service so far. Thank you, Mr. Hussein and your team!

  • Mohammed Shiras

I had an outstanding experience at the post office yesterday while exchanging my foreign driving license for a GB license. Sumbal, one of the staff members, went above and beyond to assist me. She patiently helped me complete the necessary

  • Benita Blunden

I was visiting London while on holiday from Australia and was not familiar with the process of how to post and track my package. We had accidentally packed the key from our Ireland B&B and needed to get it back to them urgently. Sumbal was

  • Sabir Mohammed

Experienced and friendly staff. The staff who helped me was Sumbal. I went to the post office to send application for driving license, I didn't know how to attach the required documents. She took the documents from me and verified if the

  • Lulla C

Long queues, poor customer service. Significantly more expensive than creating+paying a shipping label online, but then you stay in line a while at the Post Office only to find out that they can't print that label and you have to pay an

  • grace balango

Absolutely terrible service at Queensway postoffice.The OLD Indian lady that was serving me needs to be fired. She's obnoxious combative and very aggressive. She had the audacity to raise her voice because of their system error which is

  • Anaya Kamara

I came by today the 11th Sept to renew my discounted bus pass and Sumbal was excellent with customer service. She demonstrated a very brilliant attitude and humility. She is an awesome staff and will go very far in the Post Office

  • Suri Vintage

SUMBAL (Queensway) is a star. Her smile will brighten any gloomy days. She was very attentive and helpful. Definitely an added value to any organisation. Was really pleased with my experience. Thank you for the service.

  • Fr Marcus Winter

Great service by Sumbal. She helped me renew my passport digitally. Very efficient and quick. I’ll definitely recommend her . She knows her job and exactly what she doing. Thank you Sumbal. See you again . …

  • umar shah

Very friendly service by Sumbal. Great personality and took care of our needs with her positive attitude. As soon as we walked into Post Office Sumbal knew why we were there and helped us complete our business.

  • Muhammad Farhan

First time visited queensway post office and was attended by sumbal. She was excellent at customer services and suggested the right thing as i was applying for driving licence. Happy to receive it on time …

  • จุฑามาศ สังข์สุวรรณ

All the staff is really helpful . A special Thanks to my lovely Friend Sumbal. You’re always kind and polite to me. Excellent customer service , highly professional behaviour with efficient work.

  • Albina Lakhova

Got a fantastic service on the 6th of Dec at the Queensway Post Office. Very friendly, very professional lady Pooja. My posting went very quick and smooth, with lots of smiles. Thank you!

  • Aleena Ismail

Sumbal was so nice and helpful, she assured me my important documents will be safe and explained the services well. I wish Sumbal the best with everything she’s so lovely

  • Cheila Biazussi

Long queues and there is no chairs or a specific cashier for Vulnerable people. So if you are having a difficult pregnancy and can’t stay long standing avoid this place.

  • Hrithik kumar Singh

Ms. Sumbal really helped me out filling out my forms for me. I was struggling with it. She came out on the right time and assisted me with it. Appreciate the help.

  • J

A much loved neighbourhood post office! Sumbal usually helps me with my send outs, she is always friendly, patient and professional however busy it may get :-)

  • Charmi Shah

Urvi is we brilliant and was so articulate with what was the best option for me to send my stuff in a cheap and convenient way! Loved the experience

  • Mehran Ranjbar

Thanks for your hard work and excellent service .Sumbal is lovely girl always smiling and helping nature. Amazing experience with post office.

  • Antonia Thomas

Pooja was so helpful with the delivery of my items! She was patient, kind and did everything with a smile on her face!

  • Antonina P

I always aim to see Sumbal, who is efficient, knowledgeable and goes out of her way to meet your urgencies. Thank you!

  • jeannine searle

Sumbal was very friendly and helpful offering a quick and efficient service to help renew my drivers license.

  • John Maxfield

As always excellent service, a nice well managed post office. Sumbal is always there and always helpful.

  • Diana Kader

Sumbal was very friendly and helpful, I was returning two items and she was very professional and fast!

  • Amy O'shaughnessy

Highly Recommend MR. Hussein he was a great help and was greatly appreciated for his service today :)

  • Bettina Oltmanns

Very friendly and helpful service provided by Ms Sumbal! Thank you for this positive experience!

  • Arshad Ashraf

Ms. Sumbal has been really helpful with the work getting done. Professional and quite friendly.

  • Bianca Piazzolla

Sumbal has been very lovely in helping me! Nice to be welcomed with a smile and kindness

  • Maria Borsaru

Great experience today. Sumbal helped me get my BRP after waiting a while for it.

  • Lina Packeviciute

The best Service from Sumbal. So lovely, efficient and knowledgeable. Thank you!

  • A Hantho

Great service - sumbal assisted me with my orders and was very helpful!

  • Seyfullah Taşdan

Great service and excellent staff. Sumbal was very helpful and nice.

Similar places

Regent Street St. James’s Post Office (Ryman)

2602 reviews

11 Regent Street Saint James's, St. James's, London SW1Y 4LR, United Kingdom

Edgware Road Post Office

2161 reviews

354, 356 Edgware Rd, London W2 1BG, United Kingdom

Walworth Post Office

642 reviews

234, 236 Walworth Rd, London SE17 1JD, United Kingdom

Canary Wharf Post Office

622 reviews

5, Chancellor Passage, Cabot Square, London E14 4PA, United Kingdom

Finsbury Park Post Office

536 reviews

290 Seven Sisters Rd, Finsbury Park, London N4 2AB, United Kingdom

Holborn Post Office

462 reviews

181 High Holborn, London WC1V 7RL, United Kingdom

Gloucester Road Post Office

419 reviews

118 Gloucester Rd, South Kensington, London SW7 4PH, United Kingdom

Brixton Road Post Office

417 reviews

68 Brixton Rd, London SW9 6BH, United Kingdom

Mile End Post Office

372 reviews

Unit 2, Bleadon House, 13 Burdett Rd, Bow, London E3 4TU, United Kingdom

Chiswick Post Office

360 reviews

1 Heathfield Terrace, Chiswick, London W4 4JF, United Kingdom