Brought my car in and was told I needed a new starter. Paid $550 and when I picked it up not even 24hrs later the car wouldn’t start. So then he told me to bring it in again and pay another $450 to get a brand new starter. I pick it up, and not even an hour later the car wouldn’t start again and I was stuck on the side of the road with 2 small kids. Has to get my car pushed out the street! clearly he didn't buy a new starter.. even my 11 year old figured that out. When I spoke to him about it he said he’s sorry, he’s not sure what’s going on but he’ll fix it and make it right. So I brought my car in for THIRD for same issue and when it was time to pick it up he said now I needed to pay another $327. I asked why and he lied and said it needed another part but couldn’t provide receipts and dates and times parts ordered. This Scam artist cheated me bc he never got the part in first place and his work told on him twice!!! So he finally decided to get it (maybe ) but charged me more bc he complained about the towing fees he had to pay like it was my fault the car didn’t start after he so called “fixed” it the first TWO times! So he charged me the extra money to offset the towing fees. Terrible service, unprofessional and a certified liar!

If you want your vehicle inspected, DO NOT go there! In all of my years driving, I've never had a mechanic remove all of my tires to complete an inspection. NYS only requires them to remove one and even still no one has done that until I went to R&P! These mechanics are dishonest and will look for anything they can to find fault with your inspection so that they can make extra money. The man told me that my tires were in such poor condition and they were not! And he said "I dont know what your pockets are looking like but you need to change all three tires". I had to pay the entire inspection fee for them to fail it. My emission passed of course. I paid the full price for them to fail my car over something they were looking for manually. Of course that always works when you want more $$$$ from customers.

I had an EXCELLENT experience and will continue to go here for my future services whenever possible. I had my stolen side mirrors replaced, the steering column, 2 new tires with rotation, and my A/C checked and recharged. The service was fast and reasonably priced. The technician Rudy even sent me video of the work while it was being done, which really reassured me. Another auto repair franchise located on Boston Rd. had charged me hundreds for the A/C services that WERE NOT rendered, so it was nice to have confidence I wasn't being ripped off again. It's been almost a month since taking my vehicle here and I have had NO issues. Everything is working as it should, FINALLY, thanks to R&P Auto Repair. I couldn't be happier.

They have rude attitudes and terrible customer service .. we had a blown out tire and we pulled in they refused to even look at it one of the workers first response was “go across the street” and was very rude when I spoke to the boss who’s name is Rudy instead of him being a professional business owner he refused to help or work with the tire because his lazy worker who was bruised because I said that it was lazy and unprofessional to send a customer away because you did not feel like working. I don’t recommend but from the looks of it they business is failing due to their attitude and lack of ambition. It’s bada business who’s run by men with female tendencies.

Absolutely angels!! My boyfriend and I got a flat on our way upstate, a nearby gas station recommended these guys and we were sooooo happy. They were about to close but the gentleman helped us out, fixed the flat in what seemed like seconds. He invited us to wait inside as it was freezing cold out, we met their adorable (very friendly but daunting dog Sally). Anyway: polite, professional, awesome service. Very satisfied and highly recommend!! They deserve your business- go! We wish them continued success. Guys: Thank you for saving us last night !!! Jackie & Mitch

Rudy and his Team is awesome , very polite , honest and prompt . I had several issues with my recently bought used vehicle and I decided to try R&P auto out to see if they can help my situation. I was extremely impressed that just by looking and listening to my car they knew exactly what i needed to get it back running. It's like i have a brand new car its driving so smooth . Rudy put alot of work into it and did a terrific job I'm so happy . I highly recommend this company for all Automotive services.

I had some unexpected car issues where my care overheated and I called them and even though they were closing they agreed to take a look at it. Turns out my radiator burst. They agreed to fix it first thing in the morning and sure enough by the end of the day I was driving away in a fixed car. He was super helpful and really knew what he was doing 10 out of 10 would recommend. They really were interested in giving me the best service possible.

I needed to have a tire checked for possible slow leak. "DuctTape" did a thorough check of the tire, spraying both sides and had me drive slowly to completely check. Added air and said it was probably low from being parked for awhile due to being under Covid shutdown. No charge! As I don't live in the Bronx and was dealing with a family emergency, I did a Google search and these guys came up with a positive rating. So glad I went to R&P.

Was driving down from Albany and my car started overheating. I happened to pass by Rudy's shop and it was the best decision I could have made! He and his staff were very professional, friendly, and knowledgable. He was able to detect the problem and fixed it in a very short amount of time. I'm confident in the work that was done & will definitely be coming back for anything else my car needs!

I called 30 mins before they were closing , had to run and get the part for them To fix my car and made it with 10mins to spare for them to fix my ignition coil. If that isn’t GREAT CUSTOMER SERVICE , then i don’t know what is. They definitely will get my business again and referrals for the future .

They are not professional enough. Always try to give inappropriate suggestions to change parts in my car. That is how they are making money. I went there 2 times to remove my car check engine sign. They suggest me to change some parts to fix. I did but nothing happened. So I spent $600 for nothing.

I would have given it 5 stars but the one of tge struts they installed was defective. It was replaced and everthing seems well. They have very attentive and respectful employees. An employee named Ducktape has especially good cutomer service

So I went here yesterday because pep boys on E Tremont wanted to charge me $1,500 because my van wouldn't come on. They wanted to rip my engine apart. I went to R&P and all it was, was a blown fuse. THANK YOU R&P AUTO REPAIR!

Behaviour not nice! I went there few days back to get my car have the new exhaust system which i took with me. Also changed the tail lights and front grille. Everything they wanted

I went there to fix a flat the guy that helped man there was really cool help me big time I wish I ask for his name but he told me he own the place so thanks again

Don't hesitate when looking for an auto repair shop this company is awesome, great customer service, low prices and excellent at what they do ...Great choice

They took my truck in and fixed the problem right away. Thank you definitely going to continue doing business with them.

I got my car fixed at r&p and they did an excellent job. My car runs a lot better, thank you Rudy for doing a great job.

These guys never want to do work. Every time I come by they tell me to come back later. No thanks.

My car is now 25 year's old, that speaks for itself, good work done there reasonably priced

Rudy and his brother are very knowledgable on foreign cars and his prices are fair!

Great service, quick efficient!!! And the owner is on hands with every step..

GREAT SERVICE.... Rudy was very knowledgeable, excellent customer service

I only got a battery put in but the owner was honest and very respectful

Doesn’t do DMV inspection for hybrid cars, wasted 30 minutes.

They over charge and always arguing with between employees

Great People …

Good place Good people Clean bathroom 5 stars

The only mechanic I trust with my vehicle

Best automobile mechanic in the Bronx

Good job great price and fast service

Excellent service, very reliable.

☆REAL☆REPUTABLE☆☆REASONABLE☆

Good people and good service

Muy buen servisio

Great service

Great service