I was very happy to come across this very well stocked bookstore. I bought some discounted books and when I went to pay I saw some Dr. Seuss books on the shelf and asked the cashier if the books were on sale and he said "yes", thinking that they were discounted I bought two books. Only when I left the store did I realise that they were not discounted so within 20minutes I was back and asked if they would credit my credit card. I was told this was not an option and I could have a voucher. This was not an option for me as I live in KZN. The shop assistant was so very rude to me and raised her voice and shouted at me when I questioned the credit card reversal. I have never been spoken to in such an unprofessional way. When I asked for the manager she said she was the manager so I asked for her superior and was pointed to a lady behind her computer and when I approached her she said she would speak to the "manager", she had heard the abuse I had been subjected to and chose to not intervene. When I spoke to her she said she would speak to the abuser. I can honestly say I have never had such unprofessional rude service and as someone else wrote she was maybe having another bad day, unacceptable!!! Unfortunately due to this unpleasant incident I will never recommend this store to friends and family in Cape Town.

Staff not particularly friendly, mediocre at best, and do racially profile you. Whilst the selection is good there, I bought 2 books at a discount as gifts and turned out I had to exchange just one of the two. I was only told then that in order to exchange the 1 book and not pay the full price, I've had to bring back both books?? In the end, I've had to pay more in order to complete the exchange. I've also just went onto their terms and conditions page, nowhere on there it stated how exchanges for discounted books work. Now that Bargain Books is in Blue Route Mall and not only are the staff friendly, you can request for exchanges as well as refunds, the prices are competitive, and you can order books through them as well, it's a no brainer with where I'll be shopping for books from now on. --- Hi Lisa, I'm aware of the 7-days exchange, the problem is that nowhere on your site states that when exchanging 1 book that's part of a 2-book purchase in order to get the discount, you'd have to bring both books back for exchange in order to keep the discount?? How do you explain this? It's fine you do your investigation, but I'm still having to pay more in the end which I honestly do not believe I should. How are you going to address this?

The variety of books stocked is fanominal from the classics to the contemporary,from engineering to the arts. The Staff are always knowledgeable and the prices range from extremely reasonable to close to commercial obviously this depends on the book that you are after. The sections are well defined and most people spend some time in the front the shoppe before being drawn into the depths by the smell of paper and ink. The children's section upstairs always draws the adults aloft as from the past bombard one with tales from The Wind in the Willows to Enid Blyton Box Sets. Definitely a place to loose an hour or two.

I needed a specific book and the staff were very helpful and knowledgeable. The book even cost less here than at other book shops. They are located just off the Main Road opposite the Builders Warehouse in Tokai. They are well stocked and have books for every interest, young and old. They also sell other book related things, games, educational toys, arts and crafts type goodies, educational goods, etc. My kids loved coming here to spend pocket money when they were much younger, then we joined the library and then they discovered the internet. I could spend all day in READERS WAREHOUSE - TOKAI

I'd give it 5 starts except as an amputee having no lift is not only inconvenient but - since they're tenants I don't mind saying it - depraved indifference on the part of the building owners. Upstairs where the children's books are kept is accessible by a narrow stairway with stock either side. Not great for able bodied in an emergency. Dangerous for an amputee on an average day. The stock is always excellent, the staff friendly and helpful and informative. I just wish someone in a wheelchair was employed as fire marshall to keep building owners in line with international safety standards.

Its just amazing for middle grade books, ages 4 to 8 and 8 to 13. Down stairs is where you'll find middle grade book box sets and upstairs there's a little section FULL of middle grade and smaller kids books. Cheap also, found a Land Of Stories book for R130, Enid Blyton Adventure series R599 for all 8 books. And there are LOTS of adult books also. Includes YA. Also sells archie and Tintin also atrixs and a variety of graphic novels.

Nice book shop atmosphere, with lots of reasonably priced books. If you're looking for a less popular or older book you probably won't find it here, but all the latest and more popular releases should be available. Great crime section. Excellent children's section, first stop every time for kids books. Definitely worth a visit, you won't walk out empty handed.

Great selection of varied titles to choose from. Layout of the store works well and easy to navigate your way around genres and authors. Staff friendly and helpful and prices competitive. Very good selection of children's books for all ages from tots to teens. It is well worth a visit especially if you, like me, struggle to walk away with just the one book!

I'm a regular visitor to Readers Warehouse. They have a fantastic range of books for both young and old. Their prices range from excellent to good. You will get popular authors at prices from R 79.00 upwards. Admittedly the older ones are the cheaper ones, but when you start reading an author it is great to get his/her older books at good prices.

A book lovers paradise, with a great selection of books in various genres. As a "factory store" there is, however, a limited selection of the latest releases, but given the degree of discount offered on the stock, this is not a problem. There is also a good selection of children's books and "book packs" where all books in a series are included.

The service was slow and terrible at this store. If not for the supervisor /manager on duty 26.3.19 I'd prob still be waiting for my order. When he noticed we still waiting he went to investigate. Our order was out of the fryer but no one bothered to check if it was ready or cared that we have been there a while already

Did not find what I was looking for which is Manga books. They have a huge variety of children's books and prices are reasonable. They have 2 levels which is great. Thank you so much for your response and will definitely be on the look out for manga books online. Thank you for getting back to me. so excited now.

This is one of my favorite haunts, there are always bargain-basement available, a beautiful collection of jigsaw puzzles and a great selection, the staff are friendly, well informed and always ready to help with a smile, my grandchildren jump at the chance to spend some time with me in this store!

Awesome service from the assistants. However, The manager might racially profile you and keep watching your kids while they're shopping. She might pack everyone else's books in free brown paper bags and hand you your books after paying without a hello and goodbye. I'm so disappointed …

Was an awesome quick shopping. My granddaughter was looking all over for a set of Harry Potter books. We went to a couple of book shops and eventually said let's try readers warehouse. Well done readers warehouse we found what we were looking for. Thanks so much and all happy now …

Great place to browse if you love books of all kinds, decent prices at times, and best of all is their really great range. Kids books are all upstairs though, which is a challenge for parents with prams. They also display tons of signed photos of authors I've never heard of …

This is a budget bookshop with a range of books, many published some time ago. They also have an extra budget section and these books are cheap to purchase. There are loads of fiction, teen fiction and children's book so if you're looking for something with the basics, this is it.

Efficient, helpful and interested staff and great value. A staff member offered to order a book I had been looking for, for 6 years. Kept me appraised of progress throughout, and book duly arrived: at less than half the price of Exclusive Books. Definitely worth visiting.

Very friendly staff, beyond amazing prices with such a huge variety to choose from, and if what you are looking for is out of stock, they will be more than happy to order it in for you and phone you once it's ready for collection. Won't buy my books anywhere else!

For those who still believe in reading an actual book instead of electronic readers this is a definite go to place. Staff very friendly and very knowledgeable. They even stock Archie comics... I am a very regular visitor. Great selections and very good pricing!

A wide selection of genres and titles in a welcoming space. Staff are very friendly and helpful and you can find your new favourite book at an affordable price. The only complaint is that you are more likely to walk out with a significantly lower bank balance.

I love reading and i believe it is one of the most important things to teach our children, so to have a place that sells good books at reasonable prices is great. And that they have a dedicated children's section with all of the stories you remember is a plus.

You can easily spend an hour or two browsing the selection of books, puzzles and crafting sets available at this store. Great kid-friendly section - a lovely way to entertain young children. Added bonus is the availability of a clean bathroom, yippee!!!

Factory book store at real discounted prices...but with the shopping experience of any high end store. Books categorised, pleasing displays, alphabetically organised and wonderful staff! The store front staff are friendly and helpful and knowledgeable.

Readers Warehouse is one of the best places to buy books in Cape Town. Besides stocking all of the popular titles, there's a host of obscure and niche tomes ready to be explored. I almost never visit without walking out with a book or two.

Well organized and neat book store with great offerings! I went to check out their sale, and got a lot of material for the money spent! Also used their online platform, and had my order delivered to store - process was seamless!

A treasure trove of books for all ages - such a wide variety of fiction and non-fiction. It was a pleasure to browse through their stock. There were also quite a number of Christmas books for children's gifts. Well recommended!

If it's published, you'll find it here - well almost always. A great selection of new books at market related prices. The staff are attentive and always willing to assist. Ample free parking makes visiting the store a breeze.

Friendly people who are always willing to recommend similar books to those which I have previously purchased! Always up for a chat about new arrivals! They are also very happy to source books which are not in the shop!

Can't say I hated the place because they were closed in spite of the website saying they were open. Their address as directed by Google Maps was incorrect. Directions takes you into a suburb bordering Princes Vlei.

Loved the large variety of books... Not really clear on where to look for certain types of books but staff members are extremely helpful and friendly... Quick to help and guide you to the books you're looking for.

Thank you for the excellent service your staff always provide when I visit your warehouse. I'm always mesmerised in your shop and always satisfied with the service. Continue your excellent service .thank you.

best place to buy cheep books its well laid out and has so much variety and the staff are so helpful and kind , just don't expect them to have all the books in a trilogy they always seem to be missing one.

Giving it four stars because despite the areas of category marked, some books were hard to find. Important that if a book is not available to update the website to avoid anyone driving the distance

My children always walk out with arms full of books!! Staff are friendly and helpful. Very relaxed book store where you can browse until you find something you didn't know you were looking for :D

Ok find difficult to navigate children and adults are mixed in the ground floors, and the children special you need to seat down on the floor next to the entrance, apart for that nice place to be

Wide selection of books covering a wide range of interests. Books for adults and children in a relaxed atmosphere. Ideal for browsing. Bonus! Books are very reasonably priced with many bargains.

Went looking for the perfect gift and got the best service from Kaylin , she was super friendly and kind, Got exactly what I was looking for. Will definitely be back there. Thank you Kaylin

Brilliantly stocked and awesomely priced. And what they don't have, they will find for you. I can spend hours here; stunning ambiance and helpful personnel. I look forward to my next visit!

Always such a pleasure to shop there, staff are super helpful & knowledgeable, store is friendly & shelves beautifully displayed. Thank you for making my shopling experience so pleasant.

ALWAYS LOVE dropping in at Reader's Warehouse - greatest selection of books for everyone in the family - friendliest, knowledgeable staff - such a pleasure to shop there …

A readers heaven. A wide variety of books -fiction and non fiction. Bargain bins are a good choice if you are on a tight budget. Also have a fabulous children's as tion upstairs.

Readers Warehouse offers a wide selection of books, games and reading accessories. The staff here are alway kind and helpful and I have found its a great place for buying gifts.

This place is such a good find! Wow their selection is amazing & prices really better than anywhere else. Great art / craft gifts for kiddies- Xmas books etc. Worth a visit !

I absokutely love this Readers Warehouse. It's massive, there's a dedicated kiddies section, and it's well priced. The staff are awesome - always friendly and happy to help.

Very helpful staff, super friendly. Wide range of books and if they don't have a book in stock, they'll offer to order it in for you and give you a call when it's in store.

Love this store. So much variety for kids and adults. Stocks fiction, non-fiction, activity books and resources like Smart-Kids and Letterland to help kids at school.

There’s a fantastic selection of kids books in really easy to find sections. The staff are also really friendly and helpful. Plus they have a great puzzle selection.

Excellent range of books on just about every topic. Affordable prices and helpful staff lots of space to browse all the books and worth visiting if you like reading

Friendly staff who knew exactly where to find what I was looking for. Very knowledgeable about children's reading levels and appropriate reading material for them.

My favourite book shop, you can always find what you are looking for. Prices are fair. Great upstairs section for the kids. Staff are friendly and happy to assist.

This has a great selection of children’s book on the second floor. There’s a really tall character that’s spooky yet cool at the same time. Staff are very friendly

Lots of books for sale. Big variety. Books seem to be pricey. Didn't really get much help or interaction from staff unless when specifically requested from them.

A fairly large selection of books. Kindle's are fantastic but its still nice to hold a book in ones hand. Look for their specials. Staff are friendly and helpful

This place has the best selection of books for all readers at very reasonable prices. I have to stay away as I want to buy the whole store, bookworm for life.

I am so excited that I found this little piece of heaven, they have the widest range of books and they're super cheap. The staff is also friendly and helpful

Hello! Did you have a bad experience at the store? Yes I Did! You should be lucky you have people like Kim Monik that made this 1 star Into a 5 star...

Good selection of books. Very helpful assistants who have profound knowledge of the stock, and when books will be available. I simply love this place

They went the extra steps to facilitate the speedy arrival of an order I made, and had it there in record time. Was very impressed and grateful.

Nice large shop. Books are priced reasonably and most books are easy to find. Staff are friendly and helpful too. Safe parking across Builders

Always worth a visit to browse. Large selection of books at bargain prices. Inevitably leave with something worth reading. Staff very helpful.

The most amazing selection of books and puzzles. They have a few branches so you can find them all over. Excellent service and amazing prices

Average book store. Wife liked it and bought some books. Not a huge variety of books. No street maps of CPT available on the particular day.

What a treasure trove. There are always great books and graphic novels that are difficult to find elsewhere. Good puzzle selection as well.

Amazing selection. Friendly staff. Overall good atmosphere and the excellent collection of books to choose from all ages and genres.

Friendly employees who are willing to help you find a good book. Books for a reasonable price and they have a kids section. Love it!

Huge selection (books are well priced) and I especially love collecting my online ordered books from there. Neat and tidy shop.

This place is bigger than it looks, and they uave a really good variety of books for all ages. Well priced, and worth a visit.

Super helpful staff and they always have items in their bargain bin. Lots of puzzles to choose from and a lovely, clean shop.

Love this place, so many books and really good prices. Love that they have added to their comic and graphic novel selection

It's not exactly Exclusive Books, but the service was 100% - and super friendly. Great alternative (and cheaper - shhhh!)

Great selection of books and value for money. Always happy to source a book for you that they may not have in stock.

Was great. Had a range of my childhood Richard Scarry books, two of which I chose to give as birthday presents.

Friendly and helpful staff. They stock a huge variety of books and affordable prices. My bookstore of choice!

Awesome selection of books across all genres. Friendly staff who get to know the regulars. Super low prices!

Excellent sales lady in the children's section. She was super helpful in helping me to find what I wanted

Lovely clean and tidy, staff very helpful in directing me to the books I wanted. Staff friendly and warm

What a pleasant surprise. A neat display of books, reasonably priced and helpful knowledgeable staff.

Friendly staff with a large variety of reading and educational material for every level of reader.

Love this bookshop. Staff are super helpful. They have a wide variety of books Great place to shop

What can I say? Heaven for serious readers! I could browse there all day! Long live real books!!!

Great selection of books and also kids activity sets at reasonable prices in well laid out store.

Coziest little book shop around with lots of choices, and the ladies are so sweet and helpful!

Somehow, we always manage to find a few books we like. Some real bargains on the sale bins.

Friendly ladies who were very willing to assist me in finding the books I was looking for.

Most assuredly the very best. I could spend hours there. Friendly and professional staff

Incredible selection of adult and children's books with super helpful and friendly staff

Always a good experience when visiting this store staff are always friendly and helpful

Great selection of books. Efficient staff. Excellent place to buy meaningful gifts.

I would recommend anyone who loves books to try this place it's a treasure trove

Some really good books at decent prizes. Children's books are especially great.

I can get lost in this book heaven...they have everything you're looking for.

Fantastic selection of books. Staff are extremely helpful. Highly recommended

Extremely helpful staff. Books are neatly displayed and prices are very good

Great specials in store compared to their web page. Will definitely be back.

Great prices. Friendly and helpful staff. Good selection of books and gifts.

Awesome place for any bibliophile or anyone wanting to buy a gift for one.

Wide selection of books Ideal parking Well laid out and staff helpful

Lovely exhibition of books...eye-catching...good bargains on books.

Great place to find the book you looking for. Pricing is good too.