Riaan's Auto Repairs Cc is a Mechanic located at 12 Huguenot St, Parow East, Cape Town, 7501, South Africa. It has received 164 reviews with an average rating of 4.5 stars.
Monday | 7:30AM-5:30PM |
---|---|
Tuesday | 7:30AM-4PM |
Wednesday | Closed |
Thursday | Closed |
Friday | 7:30AM-5:30PM |
Saturday | 7:30AM-5:30PM |
Sunday | 7:30AM-5:30PM |
The address of Riaan's Auto Repairs Cc: 12 Huguenot St, Parow East, Cape Town, 7501, South Africa
Riaan's Auto Repairs Cc has 4.5 stars from 164 reviews
Mechanic
"ALWAY GET A SECOND OPINION So I woke up the one day with my power steering broken, fluid leaking out underneath my car"
"Depending on outcome of meeting with Owner on Tuesday 7 Nov"
"We took our car in on monday for a major service"
"I've received fantastic service from Riaans Auto"
"Very bad took my car to them for a service early morning in one Friday, as usual they phoned me in the afternoon informing me that the car is ready, it was late when I went to fetch it and they were about to close"
ALWAY GET A SECOND OPINION So I woke up the one day with my power steering broken, fluid leaking out underneath my car. I took it to Riaans , left my car there for a quote. Lovely friendly staff. When i got a call back a quote was given to me of R10024.55. This was basically to strip and refurbish my whole power steering system. This was also the cheaper option, as a new part that could be imported would cost R19000 (this was also for just one part) not something your average Joe could afford. The ladies on the phone where very sympathetic, i asked is there anything else they could do? Even to remove the power steering? but they gave this as the only option. I didn’t approve the quote and took it home and inspected it myself. With my limited knowledge and google I was able to find the problem myself, just a hose that had a few cracks that the fluid was leaking out of. Took it to a specialist and got it fixed for a mere R1500. I feel I was almost taken advantage off with this crazy price difference? I able to figure out a cheaper solution when a professional only gave me the highest possible quote? Glad i second guessed them because my power steering works perfectly again!
Depending on outcome of meeting with Owner on Tuesday 7 Nov. When I would return my vehicle there. Would review my post accordingly. ------------------------------------------------------------------------------------------------ After meeting with Riaan with the motor. The issue pertaining to the radiator not coming on, was a missed perception from myself that it hadn't kicked in yet when it needed to work. After having the vehicle with Riaan and they tested. It did in fact work. The other parts were also returned to me, a forgivable honest mistake one of the reception ladies made. I am pleased with the conflict resolution and the urgency to which they addressed it, which realized my misplaced frustration and anger at them. Riaan assisted beyond the circumstances. I'm very thankful for that. Will definitely make use of them again should I require mechanical work. However they referred me that the car required an auto-electrical to assess to other issues.
We took our car in on monday for a major service. They then called back to say that they needed to sort out the mis fire (extra cost) and after we agreed that they fix it there was "another" problem (extra cost). The service ended up costing us R5879.40. Upon collecting the car after it has been with them for 4 days the car could not start. They then said it's the battery which was replaced last year March, we took the battery back to Willard. They tested the battery and it was all good. The staff at Willard then said it's the starter. When we went back to Riaan THEN only they agreed its the starter and Riaan cleary stated that they not liable for the starter as "they never touched it" a starter that had no issues before they did the service. My husband and I was so excited to take our car to them after reading all their reviews. What a disappointment
I've received fantastic service from Riaans Auto. From the time I requested a quote up until I collected my vehicle. The pricing was better than any other service center in Parow and Bellville and it wasn't even close. They beat every other service center by a couple of thousands. What stood out is that they recommended that a different place inspect my suspension first before I replace my shocks. They preferred to not replace my shocks incase correction was required as the new shocks could potentially be damaged if there were underlying issues. I applaud Such honesty and integrity. All round I felt that I did not have to worry about anything or any nasty surprises as they were completely open and transparent. Keep up the excellent work. Every other review is justified and well deserved. I highly recommend Riaan's Auto.
Very bad took my car to them for a service early morning in one Friday, as usual they phoned me in the afternoon informing me that the car is ready, it was late when I went to fetch it and they were about to close. I drove the car few km from their workshop I noticed a smoke coming out of the bonnet, I was so frustrated because they do not open Saturdays. I went to the nearest garage and was told that there is no water in the car it was empty, imagine only few minutes after it came from a service.Monday I did not go to work I went straight to them, Riaan said its not his fault he said its because it was late for a service, since that day my car had engine problems, spent lot of money trying to fix my engine
I have used Riaan's Auto Repairs several times in the past, and was always impressed with their service. The fact that they have someone in the office that understands cars makes it easier to book a service, and that they do a full check on your car, alerts you to issues you may not be ware of. They do not work on your car just to make extra money, if they do not need to do anything they will tell you. Last week they went out of their way to assist my mother with some serious issues with her car, going beyond what was expected of them.
Not bad in terms of service, the ladies behind the front desk makes you forget you're in a workshop. However.... pricing is a nightmare, resources seem to be a problem in the parts suppliers department as the price of parts quoted is 3 times the price of the same item found locally elsewhere, make a few more calls and save a customer. Just my 2 cents. Read the honest 1 star reviews and see how they respond to their customers... imagine trying to deal with this crooks.
My wife took her car in without appointment to have something small but important checked out. They were able to fit her in and help immediately. My wife also commented on how neat the place was. We are very happy with the service we received and think that the associated costs were acceptable. PS. The official dealers wanted us to book the car in and had a waiting period of 3 days.
Good honest service with a smile. Can be on the expensive side though but with extensive experienced feedback on ones vehicle one can make informed decisions based on budget and certainly peace of mind that workmanship is proper. I am not a fan of mechanics as a whole due to past experience but Riaan and his team offer good service with a quick turn around on repairs. Thumbs up.
Today was the second time we made use of Riaan's Auto Repairs. Was truly a pleasure doing business with them. They did a service on my vehicle not only was the price affordable but the service was more than what i was used to when having to take my car in to any workshop. Would highly recommend them to anyone who wants value for money and peace of mind. Thanks again
The friendliest services I have ever received! My car had so many problems, after a quotation, they fixed what I told them I could afford. When I got home I realized that even the other issues were sorted out. They kept updating me on the progress of my car and were very professional about it. I Highly recommend them! You will not regret it. Keep up the good work.
Was the first time I took my car to any other workshop other than an Audi dealership and I was pleasantly surprised by the service I received. From the get go I was treated professionally. Their service is of good quality and pricing is of fair and good value. I'their workshop is clean and neat, staff is friendly and knowledgeable. I'd highly recommend them.
Exceptional service, brilliant communication and clear simple explanations (they don't confuse you, unlike other places), they give a realistic but usually fast timeframe, and if they find any new problems while doing the work, they first contact you to inform you (about problem, and possible cost) - 5/5 Stars for Great Work, Great Value, Great Service!
Needed to check out an issue with my clutch, and Riaan generously had a quick look and could give me advice on the spot. I didn't have to go through lengthy inspection-booking and whatever ridiculous things some other mechanic places insist on. Thank you so much, and I will definitely make use of your services in the future.
Very professional and personal service for vehicle servicing and repairs. Ronel and Riaan offer excellent client service. Love the way they sanitized my keys and bank card before they are returned to me. So impressed by how clean they keep their workshop area, even when working on the vehicles. Definitely recommend them.
Clean workshop, staff was amazing when entering the building, I was personally greeted by the owner. Floor was clean throughout the workshop, staff also took care of moving cars in and around the workshop. The care the workshop takes for ensuring the customer and vehicle is looked after is outstanding.
Very good, very thorough. Friendly ladies at reception. Ronel kept me updated with developments on the car. And I was given a good and understandable explanation of what was wrong with my car. They did their best to fix it. Would recommend them and will still bring my car here.
Great service and they provide feedback based on a full inspection of your vehicle. The owner of the vehicle first needs to provide approval before any parts are procured or installed, which is great and I do not get a surprise when you collect your vehicle and need to pay.
Was recommended by a friend who's dad took his car there, I received excellent service first time. Ronel was excellent, thank you to Riaan's Auto for excellent service. I will only be going there now for their excellent, professional and honest service. Thank you …
Wonderful and trustworthy service. I went to them for a overheating problem with my car. Same day they called me and explained that its just a pipe that needs to be replaced. Any other places these days will charge you for a thermostat or water pump also. Great
My car service and brake replacement was done to the highest standards and at an amazingly reasonable cost! They are the epitome of client centricity and service excellence from the first interaction to finish! I highly recommend them and will go back!
In my more than 50yrs of driving and having cars serviced, Riaan's is the best place I have EVER had my vehicle serviced. Clean, neat, professional, thorough and friendly. An absolutely pleasant experience from booking in till collection.
Excellent service! When I sent my car in for a service, they send you a full diagnostics report telling you what's wrong with the vehicle. They will give you a comprehensive breakdown of all the parts, telling you WHEN you should replace
Previously used there service and we were happy went back there Thursday past and now there are problems with my car. Things are loose and broken after just sending car for a service . I definitely am going to see them on Monday 26th
I cannot recommend them more strongly. They always go above and beyond what is expected. After seeing the care with which they service and check every aspect of my vehicle, I cannot imagine ever using anyone else again.
The most incredible service ever! my girlfriend drives from sea point just for them. All the staff know what they are talking about! They actually want to help you and don’t want to screw you! 10/10 would recommend
I have been using Riaans for a few years. Always satisfied with proper service, clean workshop and doing only the necessary at a reasonable price. Would recommend anyone - Keep up the good work ! :-)
It was refreshing to experience a detailed, professional and quality service at Riaan's Auto Repairs. I'm a very happy customer and believe that I've finally found my trusted mechanic. Thanks guys!
Good value for money, excellent work quality and good ops for the invoice-work loop If they have something extra they can do for you, they'll let you know and ask, I'm a fan now.
Baie dankie vir jul puik diens die afgelope jare op ons Ford Fiesta, Fortuner en Isuzu bakkie. Julle werk is presies en pryse bekostigbaar. Sal jul enige tyd aanbeveel.
Professional and very knowledgeable, if you looking for the quality and best price Riaan's Auto is the best! Honest and trustworthy mechanical repairs place.
Its hard to believe that I have missed giving Riaan's Auto a review given we have been using their services for the last 3 years or so. Jammer Man! :)
Super friendly and efficient service. Feedback during the day. Full report on the invoice and they don't try to rip you off. Very impressed wirh them.
Professional, clean, honest! These guys look after my family's cars. Prices may be abit high but you paying for the amazing service and satisfaction.
Excellent service wrt vehicle repairs and vehicle services. Gives a full report after the service. Anything major they will contact you immediately.
What a pleasure to have my car serviced here. Detailed inspection. Friendly and helpful staff. Thanks, I'll be back! Oh and very reasonable prices.
Thanks riaan and riana, workshop team for a great job done on my car i would highly recommend use. Riaans auto repair would definitely see me again
If your vehicle is out of warranty and motor plan, best place to take your vehicle for reasonable servicing. Staff are very helpful and friendly
Wonderfull service. They were highly recommended and I would also recommend them to the next person. They are very helpful and efficient …
Great service, advice and value for money. They are registered with all relevant motor repair institutions. Have been with them for 15 years.
Riaan's Auto are an amazing team. There prices are competitive, honest brokers and they really go that extra mile for their clients.
I was pleasantly surprised with the overall performance I experienced their, will definitely recommend to friends and family.
Hi. Experts and the owner always available for advice. Far better service than the actual dealerships. Friendly and honest.
Great service from start to end. I will definitely be back and I will recommend them to friends and family as well.
Always excellent service, friendly advice, affordable prices - the best bang for your buck, and brilliant quality!
They always go more than the extra mile. Been customer since forever and the whole family trusts Riaans auto.
Very pleasant and efficient service and well priced on a job well done. Would highly recommend this place.
Affordable and original parts. I've never experience any problems with my car after being fixed by Riaan
Very quick and efficient. Thourough inspection and comprehensive feedback given. Will go to them again.
We received excellent service. They responded quickly with quotes and queries. Highly recommended.
Best service and always at unbeatable price!!!! Thank you Ronel and team. You guys are the best!!!
Friendliest people in the industry, always ready to help, great work, can not go wrong with them.
Professionele diens, vriendelik, integriteit. Hoogs aanbeveel. In totaliteit. Baie goeie diens :)
Werksarea verskriklik skoon en mense baie vriendelik. Hulle werk van hoê gehalte en pryse billik.
Quick, efficient service. Friendly front office staff. Thanks Riaan and your team
Phoned and was asked to send sms with required parts,never heard from them again.
Covid protocal followed by all the staff. Best advise and service for your car.
Very friendly and profesional service. I will recommend people to you guys
Service with a smile. The ladies at reception makes you feel so welcome.
Never fail to impress you with their service. Thank you Riaan and team
Excellent service and very helpful. Best place to take your car!!
On the spot - on the Dot - GREAT Service! Thanks so much!
Thank you for always providing me with excellent service.
Always give good customer service and competitive prices
Great service and friendly staff. Highly recommended!
Excellent service with a smile. Very friendly staff.
Friendliest staff. Excellent service .. always !!!
Always great service and constant honest feedback.
Friendly service (always) and reasonable rates.
Best service and advice at an excellent price
Great service and great value for your car.
The team is patient and service oriented
Vehicle workshop. Developing apprentices
Great workmanship and old school values.
The best and really best prices aswell
Very professional service. Very happy
Great service at reasonable prices
Decent price .Professional Service
Excellent and friendly service
Great and efficient service!
Professional and Reliable!
Good service and prices
Good friendly service!
Brilliant service!
Excellent service
Always a pleasure
Very good service
Excellent service
Excellent service
Love the service
Great service
Good service
Nice people
Best ever
Loved it
Awesome
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