Great store but OMG the lines are always terrible. I shop at Ross quite often and I've been too almost every one in San Antonio but this ones lines are by far the craziest. If they could open one more register I think it would help. Staff is always pleasant and they are always full stocked. Love Ross!

They try to keep it up, but customers can be so messy. Also customers Remember your at ROSS not Macy's . Its not the Cashiers fault, check your items before to pay. Staff was GREAT to the customer in front if me who thought they were at MACY'S. I think they are short Staffed.

Stevie is a HORRIBLE employee!! I was at the fitting room and I asked her where the restroom was she replied "right infront of your face" I couldn't believe my ears . The store manager Ken said he'll take care of it. I hope so. That lady needs a different job forsure

Poor Ross DFL. What a mess! Filthy dirty restrooms, walls and floors! The clothing was in disarray. Very few shoes to sell. Only good thing today was that there were lots of choices in the luggage department. Not going back unless they get a steam cleaner in there!!!

They have quality merchandise here and the customer service is probably the best I've had at any Ross. Monica was very helpful; she helped me solve a pricing issue in a fast and time-efficient manner. Jen was also really nice (the cashier with the pretty eyes).

Went in search of a specialty coffee, Vanilla 1919 brand. We purchased some in a Ross store in Southern California. It is delicious. Wish to purchase more. It wasn't available at this location in San Antonio, Texas. Did make another purchase not coffee related.

Great deals but really messy for the side of town it's on. I know a lot of people that shop there are just so disrespectful of the items and placing them back correctly, but it was pretty bad. Otherwise, there's always a good find, and friendly staff.

I have had so many great experiences at this ROSS! Monica is always so helpful and the managers are fantastic, always friendly and helpful. The blonde security person is always very cheery and friendly and welcoming! I usually only shop here now!

The young man at the checkout was extremely rude. He was sighing and throwing things around so I smiled and offered to help him take the clothes off the hanger out of the kindness of my heart. Not only was he ungrateful he then starting to

Update: I'm changing this old review to an updated 5 stars because I have returned several times more and have been pleasantly shopping with children staying safely with their family. Thank you Ross team for all your efforts! (Original: I

This place is the pits. The cashier was rude, shelves empty, couldn’t get waited on for a return, and then had to park my purchases because they were so slow. There’s a longer version and I will give names to the home office when they are

Horrible ross to go to i went inside to buy some clothes wanted to try them on before buying them but unfortunately they were going to close the dressing room for 30 mins ONLY i waited the 30 mins and i had talked to the manager to see if

Store was okay. Staff was very friendly and helpful. They need more people scheduled. Ross has gone so downhill as far as how they schedule their employees- they never have enough people for how busy they end up being and you can see how

This location is fairly clean and quiet, but it does not offer very much. If you’re looking for a ton of options, this one is not really the best choice. However, it is open and airy which makes the shopping experience easy and peaceful.

Very, ugly, horrible, poor customer service. We bought items we liked, yet they didn't have the bags to bag them. We spent over $400 dollars and since we can't take the carts outside, we were allowed to bring our vehicle to the front of

The store was a bit empty and I noticed an employee cleani g the shelves and spreading the products on it. Perhaps they are ready to receive a big shipment. NO BATHROOMS!!- No one could expkain why the bathroom was not working. They did

They have had a great variety of Halloween decorations. I wished they carried more in quantity with their plates and glasses they sold. I wanted 8 plates and wine glasses and could only buy 4 of each as that's all they had. If you have

Ross used to be a presentable store with employees around and about assisting customers. Unfortunately my last trip Ross was a bit disappointing. The store seemed to be under stocked and in a bit of a disarray. It reminded me of Dollar

Avoid! Worst treatment ever! Waited in return line with receipt and item for 10 minutes as next customer. Buuuuut, customer in front of me at counter not waited on or spoken to yet (see photo). When I asked the employee observer (doing

Always inexpensive items, good to great quality... Never bring a female when your only looking for a shirt or two. Doesn't matter if she is a significant other or platonic friendship. I was finished in 15min, we stayed over an hour.

Today the associate at the register was very friendly. There was more of a selection to choose from(compared to the last couple of times I have stopped in). I was able to find everything I set out to buy, at one store....LOVE THAT!!!

Every Ross has it's strength. This one in particular is where you go if you're wanting to find some amazing deals for men. They have always had an extensive selection of men's high end label shirts, sweats, etc. . I have yet to be

Very messy and unkempt. Mngr seems a bit weird. I didn't feel comfortable around him. Selections are limited on almost all genres of sale. A lot of loose sensors I almost cut myself!! My cashier was at least very kind and speedy.

It was a nice store to look for bargains. I bought a couple of name brand clothing at a good price. However, the store reminded me of a resell store they way it looks and lack of help on the floor for questions.

The customer service isn’t great. The women working at the dresser room was extremely rude. She raised her voice and was extremely agitated when speaking. She also sat using her phone instead of doing her job.

Not crowded when I was there, clean, good prices, but not a lot of clothing for kids(size 7-8) when I went (1/29/22). But over all I like Ross and I will shop there again, plus the staff was really nice.

One of my favorite Ross locations. They only had one cashier so a line formed pretty quickly. But it was well stocked and NOT a mess, so that’s a nice thing when shopping at a Ross.

O my gosh.The place was swamped.!! Plenty of merchandise prices are great just be prepared to wait in long line.They did a good job of moving the line.People had baskets full

For a store that sells bulky and heavy items, they need to allow customers to roll the baskets to the parking lot. Especially for physically limited or disabled persons

This Ross was different from most that I have gone to. This store had friendly staff, clean aisles and overall many unique items I havent seen at other stores.

This store is extremely messy. There are more loss prevention personnel than cashiers. One of the loss prevention ppl was being weird walking into ppl

Love Ross. My sister and I go there at least once a week. You never know what treasure you are going to find. The staff is wonderful.

I always find good deals! Usually not on clothing though. I think the majority of the clothing has gone downhill over the years.

One of my favorite Ross stores to shop in, I always find something to wear! They have a nice selection of dresses as well!

Associate #2163801 was very rude and she just grabbed my purchases and threw them into the bag. Don't shop here. …

I can always find something I need at Ross. It’s one of my favorite stores to shop.

Found some great bargains here. Happy with purchases.

Store is clean and organized. So much to choose from!

As always, you can find all that you need.

Great customer service guys keep it up