Staff is always helpful and knowledgeable. Inventory of newer model shoes is competitive with online prices. Carries a wide variety of running shoes including niche brands like Hoka One and Altra as well as standard offerings like New Balance, Mizuno, and Brooks. Some apparel is available but tends to be pricey.

Great staff and store. I'm from out of town and stopped in mainly just to check it out- I like to visit local running stores when I'm in a new city. They were great and I was able to have a nice conversation about running and picked up a foot massage ball.

I recently purchased a pair of shoes at this location. The process started with two phone conversations with Autumn, during which she patiently took the time to discuss in detail the possible options and recommendations regarding the shoes.

Great Customer Service!! I was assisted by Alex and he was extremely helpful. He assessed the way I was walking, measured my foot, and asked me questions about my running. He brought out some shoes to try on and gave me his analysis on each

Helen is AMAZING! She listened to the issues I was having with my current shoes and helped me pick a pair that she thought would be a good fit for me. She was so sweet and patient with me. I did not feel rushed and felt like we both had the

FANTASTIC CUSTOMER SERVICE! I have just gotten into running and stopped in to pick out a pair of “official” running shoes. Being a novice runner, I had absolutely no idea what I wanted. Fortunately, I was helped by Sebastian and he helped

Just started running again and wanted a well- fit pair of good shoes. I went in Monday and was fitted, tried on several pair, and decided on some Brooks. Tuesday I went for my first run/walk in them and they rubbed my Achilles raw on both

I came into the store, I was looking new running shoes with bright colors and made for wide feet. The staff immediately attended to me with friendly faces, asking me about my needs and running habits. They then brought several shoes that

I can't say enough good things about this store. I am a runner with MS, and running shoes have always made my feet go numb if I wear them for too long before I go for my run. I met with Justin and he listened to my concerns, evaluated my

This is the only place I’ll ever buy my shoes from. I’ve always had good experiences, the stores are clean, the staff is incredibly helpful, knowledgeable and professional, and they carry a great selection. But they just won my exclusive

Got a pair of running shoes there which were pretty expensive in my opinion ($180) but I have issues with my feet that requires shoes that can support my arch plus an orthotic. The sales person was very helpful in fitting and finding the

Best place in Charlotte to buy a pair of running/walking shoes. My family has been a customer at these stores since I "discovered" them in 2008. Very knowledgeable staff, who take time to fit you the right kind of shoes that will make a

The sales attendant was rude to me. Rude to my 7 yo daughter. I had to have a heart-to-heart with my daughter that some people are rude and you cant take it personally. The only positive was I got to demonstrate to my daughter how to

Super helpful, friendly, energetic and attentive staff! They helped me find my favorite running shoe ever, and they had it in stock and in my size! When I returned to purchase a second pair just like the ones I already have, they

I went in there today trying to find good running shoes. Never got acknowledged or said I'll be there with you after this customer. Horrible customer service!!! Never returning

Went into the store looking for a specific feel in a running shoe, and Jeffrey helped me find the best fitting shoe. Great customer service.

Jeffrey was so knowledgeable and patient when helping me pick a new pair of shoes. Amazing customer service, would definitely recommend!

I do business with these guys all the time. Great people! And they definitely know how to fit you for the right running shoe!!

Great place to get fitted for shoes. They check your gait and offer several different choices of shoes to try on.

It was so nice to purchase my new Mizuno sneakers from such a welcoming store with knowlegable and helpful staff!

The staff was very knowledgeable and fit us in the perfect running shoes. Great selection and customer service!

Great little running shop - carries a good variety of shoes, good brands and knowledgeable staff.

The only place I go to get my running shoes great staff very knowledgeable

Great place to buy running shoes. I also buy my kids running shoes here

Found the right shoes within 10 minutes. Assistance was excellent.

Very friendly, attentive, and knowledgeable staff

Great customer service and so knowledgeable

I buy my running shoes here. Great service

Gets crowded quickly, but great service!

Nice running store. Staff were helpful.

No good customer service.

Vince is the best