Runner's - Outlet Mall

41 reviews

Dubai Outlet Mall - Dubai - United Arab Emirates

runners.ae

+97144207755

About

Runner's - Outlet Mall is a Shoe store located at Dubai Outlet Mall - Dubai - United Arab Emirates. It has received 41 reviews with an average rating of 3.1 stars.

Photos

Hours

Monday10AM-10PM
Tuesday10AM-10PM
Wednesday10AM-10PM
Thursday10AM-10PM
Friday10AM-12AM
Saturday10AM-12AM
Sunday10AM-10PM

F.A.Q

Frequently Asked Questions

  • The address of Runner's - Outlet Mall: Dubai Outlet Mall - Dubai - United Arab Emirates

  • Runner's - Outlet Mall has 3.1 stars from 41 reviews

  • Shoe store

  • "If you’re looking for expert advice about running and are keen on running shoes, do visit this place"

    "Don't get the custom insoles from this shop IT'S A SCAM!!!! They will tell you it's 145dhs then they will do yhe test and tell you what you need but they will say that the 145 dhs will not work for you but it will cost 735 dhs and after they do it they will tell you come back in a week or two and if its comfortable they will add the padding"

    "Today I visited the store the customer service very bad & pathetic, They give us regular price even there is discount on it and after that when we search online the same article have discount price less then what give us"

    "Amazing selection & top tier customer service! I’ve been searching for running shoes for some time now and I finally got the perfect pair"

    "I buy my Hoka Mach 5 in this shop and after less than 2 months, a damage appear on the right side of my shoe"

Reviews

  • Derrick Ferrao

If you’re looking for expert advice about running and are keen on running shoes, do visit this place. They also determine what feet you are and then advise the shoes accordingly. Be it high arch, medium arch with support or flat feet, you would be surprised that you were wearing the wrong shoe and running with the wrong shoe all along. So spend some time with the knowledgeable staff and seek their guidance. I was helped today by Irshan, who was very patient and answered all my queries finally guiding me to a good deal with a Saucony Liberty iso2. I strongly recommend this place.

  • alaa samman

Don't get the custom insoles from this shop IT'S A SCAM!!!! They will tell you it's 145dhs then they will do yhe test and tell you what you need but they will say that the 145 dhs will not work for you but it will cost 735 dhs and after they do it they will tell you come back in a week or two and if its comfortable they will add the padding. And when I came back they said it will cost an extra 250 for the Padding and extra charges again for delivery!!

  • Fakhar Ahmed

Today I visited the store the customer service very bad & pathetic, They give us regular price even there is discount on it and after that when we search online the same article have discount price less then what give us. And after that when we check other stores and come back to decide to buy it they are saying we will not give you discount They said because you visited the other store

  • Ayla M

Amazing selection & top tier customer service! I’ve been searching for running shoes for some time now and I finally got the perfect pair. The staff, as per usual, were super helpful and patient with me as i tend to be picky and indecisive. We also ran a test to make sure we have the right shoes for me. So happy with my purchase and can’t wait to come back again!

  • Stéphane Becquet

I buy my Hoka Mach 5 in this shop and after less than 2 months, a damage appear on the right side of my shoe. I go back to the shop showing the damage, the manager take pictures and advise me that he will send the complain to ..... After 5 weeks, no news, going back to the shop and every time the same, but, but, but...... For sure will go back to ASICS.

  • Jithukp Kp

Runners outlet is a specialty running store retailing technically advanced running footwear, equipment and apparel. Staffed by sports trainers and experienced runners, we provide assistance to match the right shoe to your foot type and gait, helping to maximise your running performance and reduce risks of injuries.

  • Vahid

They have the best shoes from the best global brands which you normally can not find in UAE market (Such as Saucony, Brooks, Hoka, Altra,...) and the prices are more affordable compared to Amazon or other online shops. The staff also are nice and they helped me to find what I was looking for.

  • Sara Salem

While they have the best running shoes collection in UAE, their online store does not match their in store prices. The process of return/exchange online is so behind with current market offerings, who asks for photos of the product being returned? you need to make it easy for your customers!

  • Andre Marcal

Comprei um Asics Nimbus 23 mas ficou apertado, troquei por um modelo mais caro e maior mas após o uso começou a machucar o big toe. Não pude trocar o tênis pois não havia outra opção. O prazo de troca expirou e tive que ficar com o tênis apertado. Enfim, 120 euros jogados no lixo...

  • Rami Bou Hadir

Worst customer experience ever! I bought shoes from this store for 579 AED thinking I would get a good quality shoes and literally after 3 hours of using the shoe (just walking), the shoe sole starts slipping moving from its position while … المزيد

  • Tatyana Goryacheva

This is a terrible store. I bought shoes for my daughter yesterday and the sales guy did not inform me that it was a last pair in this color and no other sizes are available. Next day (today) I came to exchange the saze for a bigger one, … المزيد

  • Rorberto B

Awesome shop! Small, but has wide selection of shoes, good quality with great prices. Clerks JITHU and IRSHAN are amazing! Knowing the products well and they kept my forgotten belongings I left there by mistake until I went back to pick them up.

  • Ramy

Not advising anyone to buy from them..very bad quality plus they are not customer friendly I got Scetchers pair from them and it got cracked with no reason, they refused to change it and said no guarantee on any shoes... Never back again

  • ‪Konstantin Skopin (Broker in Dubai)‬‏

Very bad! The store is good, but check the price before buying online! When I paid for the sneakers, I found it 2 times cheaper in another store! Money is not returned at the outlet, only an exchange.

  • Laura García Hernando

Thank you so much Jithu for your guidance and professional advise. Perfect running shoes for me. It’s a completely different experience running with the right shoes for my foot type, arch.....

  • marwan marwani

very bad company 23 days without receiving my shoe and customer service without response really it is the bad company that I have known in the emirate for 10 years

  • Alan Cuddihy

DO NOT BUY HERE. 2-3 day Delivery. Called twice. Given 2 different answers, Day 5 “okay we can start that order today” Awful customer experience.

  • Talal Majan

Bad customer service، I always get my running shoes for them..but unfortunately the shop policy not building a good relationship

  • Kareem Monzer

They call themselves a runner's store but have no understanding (or stock) of barefoot-style running shoes. Pretty embarrassing.

  • Shahin Kayhan

omg there is good stuff and very very very good salesman they have really patience and they helped me alot. thank you so much

  • Saurabh Dixit

Very good collection. Sketchers inventory is better than the company outlet itself Very helpful staff.. Shout out to Irshaan.

  • Marc Delos Santos

Late delivery and not checking the right order! Sending a wrong sized item! Highly not recommend. Beware of this company!

  • Eugene Zabudskiy

Do they exist or are they a ghost? No phone call, no email responses, and no delivery. 10 days past..

  • Bilal Ahmed

Best running and comfortable shoes I always find here . Strongly recommend to come and try :-)

  • Subramanian

Most horrible staff and moreover they cheat with the prices and quality is also not good.

  • ‪A “Mrs. Al Marar”‬‏

WORST CUSTOMER SERVICE ONLINE !!!!!!!!!!!!!!!!!!

  • Dilshani nileema

nice collection of running shoes avilable here

  • Dana Aldahmani

اسعاره اوووفر وبدون عروووض فزعة او اسعاد

  • Paul Musson

Helpful staff and great offers.

  • Abdullah Aissa Khalil

Good expencive shops

  • Ayush Pandey

The staff were nice

  • manish sharma

Good experience

  • Khalid Naqi

  • Achou Emmaculate

Good stuff

  • βo ѕυlтαɴ
  • Neil Gouri
  • Ken Abiad
  • sebwaato patrick
  • Jithu Kp
  • Sami Ullah

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